All jobs within 300 km around Lloydminster

Under supervision of the Recreation Technician 8 and 10, this position performs lifeguard duties and provides instructional lessons in accordance with the health and safety procedures and standards established and/or adopted by the City of Saskatoon.

Duties & Responsibilities

• Provides instruction using effective and appropriate teaching methodology and safe participant procedures for aquatic programs.
• Prepares lesson plans for swimming lessons according to instructional standards.
• Completes worksheets, takes attendance, and completes participant progress reports.
• Safeguards public admission and rental group activities and responds to emergency situations according to standards.
• Participates in the in-service training programs established to maintain fitness levels and lifeguard standards.
• Maintains a hazard-free, clean, and safe pool and work area.
• Provides education to participants and the public about safety in and around the water, e.g. bulletin boards, handouts and tours.
• Conducts daily safety checks of play equipment, emergency first aid equipment, and performs daily water tests.
• Performs other related duties as assigned.

Qualifications

Education, Training & Experience Requirements

• Grade 10 education
• Possession of the following valid qualifications:
  • Lifesaving Society National Lifeguard Certification (Pool Option), 
  • CPR Level C
  • Red Cross Standard First Aid or Aquatic Emergency Care Award; and
  • Lifesaving Instructor Certification is considered an asset.
  • Six month's related experience instructing and as a lifeguard preferred. 

 

Knowledge, Abilities, and Skills

• Knowledge of current lifeguard techniques, including first aid and emergency procedures, and instructional techniques, methods, and practices. 
• Ability to develop and maintain effective working relationships with staff, peers, supervisor, and the public. 
• ability to demonstrate skills and techniques required and maintain fitness level necessary.
• Ability to communicate effectively, orally and in writing, with supervisor, staff, and the public. 
• Ability to apply theory to practical learning situations. 
• Ability to evaluate and adjust lesson plans to meet the participant needs.
• Ability to work the assigned, designated participant group.
• Ability to exercise good judgement and provide direction during emergency situations.

 

Requires Security Check

Additional Requirements

Hours will vary based on availability and operational needs.

Under supervision of the Environmental Projects and Protection Manager, this position performs field and office duties related to the construction, operation and maintenance of waste stream systems.

Duties & Responsibilities

• Assists with the preparation of contract documents for waste stream projects. Prepares cost estimates and tender summaries.
• Performs inspections of projects to ensure compliance with specifications. Prepares progress reports. Issues deficiency lists, drafts completion and final certificates and compiles detailed summaries of expenditures.
• Performs inspections of existing waste stream systems for condition and performance using appropriate equipment.
• Coordinates and performs routine maintenance on existing waste stream systems.
• Compiles and analyses cost, condition and performance data related to waste stream systems to establish operations, maintenance and restoration programs. Assists with establishing preliminary programs for the construction, operation and maintenance of waste stream systems.
• Coordinates and monitors the testing of materials required to ensure compliance with specifications and operating permits. Reviews and summarizes the results of testing and provides recommendations as required.
• Identifies design, operation or construction problems and recommends and implements field designs or changes.
• Performs accurate preliminary, topographical, construction, benchmark, investigative and as-built surveys for waste stream operation, maintenance and construction programs.
• Performs all calculations related to the acquisition of survey data. Acquires survey data for integrated electronic drafting systems in accordance with established Departmental procedures and formats. Performs quality control checks, as required, to ensure that all data complies with specified accuracy requirements.
• Provides assistance with the development of waste system operations policies, procedures and safe work practices.
• Supervises and trains subordinate staff as required.
• Ensures that ail work complies with all occupational health and safety requirements prescribed by the City and Saskatchewan Labour. Inspects work sites for compliance with these requirements and issues verbal and written reports of such inspections.
• Communicates regularly with contractors, engineers, other government and regulatory agencies and the public as required to schedule and coordinate work.
• Performs other related duties as assigned.

Qualifications

Education, Experience and Training Requirements: 

• Graduation from a two-year, post-secondary civil, mechanical, drafting or geomatics technology program.
• Certification, or eligibility for certification, as an Applied  Science Technologist with the Saskatchewan
• Applied Science Technologists and Technicians.
• Two years' of experience in the waste stream industry
• Two years of directly related, progressively responsible survey or inspection experience.
• Possession of a valid Saskatchewan Class 5 Driver's Licence.
• Current driver's abstract from SGI demonstrating a safe driving record driving record.

 

Knowledge, Abilities and Skills

• Knowledge of waste systems and their operational best practices.
• Ability to produce, read and interpret engineering plans and specifications.
• Ability to establish and maintain effective working relationships.
• Ability to work with minimal supervision.
• Ability to communicate effectively, orally and in writing.
• Ability to supervise the work of subordinates.
• Ability to operate a computer with word-processing, spreadsheet and database applications.
• Ability to perform basic electronic drafting duties.
• Physical ability to perform all assigned duties

Under the supervision of the Service Saskatoon Customer Care Centre Supervisor, this position is responsible to provide support and information to customers regarding civic programs and civic services to ensures an exceptional customer experience.

Duties & Responsibilities

• Receives, documents and responds to a variety of emergent and non-emergent customer inquiries, service requests, concerns and complaints through various communication networks. Compiles, records and tracks customer feedback.
• Communicates information to the citizens verbally and in writing ensuring responses are communicated as outlined within corporate processes and established service levels.
• Provides 24 hour – 7 days a week program and service support for the Citizens of Saskatoon.
• Provides professional in-person customer service and customer care by educating citizens on availability and use of online services.
• Utilizes all functions within and supports training of the Customer Relationship Management (CRM) system. Manages and maintains information in the corporate knowledge database.
• Updates communication for service alerts on the City website.
• Responds to or redirects customer inquiries to the appropriate department and performs customer call backs after inquiry investigations, or as requested by Supervisor.
• Receives and dispatches work to field staff, prioritizes calls according to urgency and importance and communicates with emergency services, as required.
• Dispatches crews, vehicles or other field units to appropriate locations by use of radio, phone or computer. Monitors the route and status of field units to prioritize work schedule. Provides field units with information about work orders, traffic, obstacles, and requirements.
• Acts as a liaison with scheduling groups and field staff to ensure work is completed and arranges overtime callouts as determined by established protocol.
• Contacts Management on-call groups during emergency situations and for approval of additional staff in order to maintain service levels,
• Provides suggestions and feedback to improve services offered, departmental processes and procedures citizen services-based knowledge and experience.
• Assists with the training of new staff, as required.
• Performs other related duties as assigned.

Qualifications

Knowledge, Abilities And Skills:

• Knowledge of office principles, procedures and systems.
• Knowledge of business English and arithmetic.
• Knowledge of fundamental concepts, best practices, methods and/or tools used to store and deliver information such as interactive media, social media, or publication.
• Ability to work as a team member with minimal supervision.
• Ability to communicate effectively, orally and in writing.
• Ability to remain calm and composed when faced with emergent situation
• Ability to deal courteously, tactfully and effectively with customers.
• Ability to perform multiple tasks at one time.
• Ability to research, analyse and interpret information in accordance with established policies and procedures.
• Ability to solve problems independently.
• Ability to establish and maintain effective working relationships with the public, contractors and civic employees.
• Skill in the care and use of office equipment, including computers, with Microsoft Office software, and online computer terminals.
   

Education, Training And Experience Requirements:

• Graduation from a business college
  OR
• Graduation from a one year post-secondary business related program.
• Four years’ related customer service and operational dispatch experience, including resolving concerns of customers and experience working in a customer service business systems Hosted Contact Centre and CRM.
• Typing speed of 55 w.p.m.
• Successful completion of, or ability to complete successfully, recognized customer service training.