4642 Jobs Found
Customer Service Representative Full-time Job
Customer Service Mont-RoyalJob Details
Application Deadline:
11/14/2024
Address:
2305 chemin Rockland
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
Mont-Royal - 479.91kmCustomer Service Full-time
33,850 - 44,000
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Store Manager Full-time Job
Canadian Tire Corporation, Limited
Management Mont-RoyalJob Details
What you’ll do
Customer Service
- Provide leadership to the team and consistently coaches and follows up to ensure the delivery of the service model standards are provided to each customer.
- Enforce delivery of our operating model customer service standards.
- Provide continuous feedback and coaching to Management & team members based on key metrics. and observed behaviours through Shift Starters, 1 on 1s, and performance management coaching programs.
- Meet established service levels agreements for in-store services and order fulfillment
- Support the organization in customer acquisition through the promotion of our customer loyalty and credit card programs
Operations
- Demonstrate and follows up on execution of Mark’s visual compliance standards, store maintenance and pricing standards.
- Establishe plan and follows up on execution of weekly price changes, promotional set-ups, and department POP as per workbook resulting in 100% system pricing including weekly prices sweeps.
- Lead the implementation and execution of standard operating procedures (SOPs)
- Lead the execution of seasonal changeover as per seasonal merchandising plan
- Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
- Oversee preparation for annual inventories.
- Follow and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
- Create and / or monitor the creation of efficient store weekly scheduling for both sales and support functions.
Training
- Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
- Create development plans and conducts annual appraisals for management team and direct reports; support and coach to improve any performance gaps and conducts ongoing coaching to improve team.
- Communicate in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions, keeping team well informed of pertinent information.
- Complete and holds team accountable to complete required Triangle Learning Academy within timeframes.
- Facilitate and lead team meetings.
- Ensure execution of the Customer Experience and provides resolution for all customer concerns.
- Develop and lead recruiting and hiring strategy for store, maintains a complete team
- Create succession plans through continuous training and development
Leadership
- Act a brand ambassador, promoting our stores, brands, and people internally and externally
- Continually motivate team and performance through recognition programs, store contests, customer compliments, etc.
- Maintain Mark’s performance management expectations (feedback/coaching); this includes progressive discipline where necessary.
- Follow the disciplinary process consistently and impartially.
- Promote and maintain a positive and motivating work environment (safe, inclusive, and empowering)
What you bring
- Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback and ongoing support
- Proven ability to build and manage a daily, weekly plan for the department and store
- Exceptional communication skills
- Excellent organizational skills
- Superior training and mentoring skills
- 3-5 years retail experience required
- High energy, enthusiasm and a drive to succeed
#LI-MM2
Store Manager
Canadian Tire Corporation, Limited
Mont-Royal - 479.91kmManagement Full-time
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Production Attendant Full-time Job
General Category Sainte-CatherineJob Details
You will discover a stimulating work environment that promotes your professional growth in a clean and safe environment.
Available salary: $23.75
Evening premium of $1.25/h and night premium of $1.75/h
During the summer, we guarantee 40 hours per week.
We offer a permanent part-time position, 24 hours/week.
Schedule varies according to our needs.
We support and care for our employees and their families by offering:
- Group pension plan with employer contribution;
- Telemedicine and assistance program for employees and their families;
- Share capital with employer contribution;
- Possibility of contributing to group RRSPs and TFSAs
- Training and development programs;
- Activities organized for employees and their families;
- Special discounts on our products;
Contributing in this role means:
Your days within the team will look like:
Performing operational tasks such as molding, unmolding and turning cheeses;
Ensuring the cleaning and sanitation of equipment;
Any other tasks relevant to cheese production;
The qualifications sought are:
This position is for you if:
You are physically able to stand for long periods and perform repetitive movements
You are able to work in a temperate and/or refrigerated environment
You already have experience in the manufacturing or warehouse sector, it is even better, but not mandatory
You are a quick learner and you are responsible
You work in a team and communicating with your colleagues is easy for you
If this description sounds like you, join us and apply here.
Production Attendant
Saputo Diary
Sainte-Catherine - 480.56kmGeneral Category Full-time
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Cleaning man/woman Full-time Job
Hospitality Sainte-CatherineJob Details
Overview
Languages
French
Education
- No degree, certificate or diploma
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Benefits
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Travel insurance
How to apply
By email
By phone
450-889-7237 extension 239 Between 08:30 a.m. and 04:30 p.m.
Cleaning man/woman
Transport Gaston Nadeau Inc.
Sainte-Catherine - 480.56kmHospitality Full-time
18 - 20
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Customer Experience Associate Full-time Job
Customer Service WestmountJob Details
About the role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele
Location(s): Canada : Quebec : Westmount
Customer Experience Associate
Scotiabank
Westmount - 482.02kmCustomer Service Full-time
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Financial Services Representative Full-time Job
Financial Services WestmountJob Details
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time
How you'll succeed
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Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
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Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
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Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
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You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
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You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
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You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
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You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
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You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Westmount-Sherbrooke&Victoria
Employment Type
Regular
Weekly Hours
37.5
Skills
Accountability, Banking, Building Trust, Communication, Credit, Financial Products, Investments, Lending (Inactive), Relationship Building, Teamwork
Financial Services Representative
CIBC
Westmount - 482.02kmFinancial Services Full-time
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Delivery assistant/warehouse attendant Full-time Job
General Category Val-d'OrJob Details
We are looking for a motivated Delivery Assistant/Warehouse Attendant to join our distribution team in Val d'Or . In this role, you will work closely with a Delivery Driver to ensure the delivery of our products (beer and other beverages) to our commercial customers. You will be a key member of our team, contributing to delivery management, warehousing and order preparation.
Responsibilities :
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Ensure delivery of beer and beverages to merchants using specialized equipment, including a moffet.
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Work with a delivery person to make deliveries.
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Unload crates and barrels of beer and beverages from the truck and place them according to established standards.
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Rotate products to maintain freshness and ensure delivery compliance.
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Use computer tools to invoice orders to customers.
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Assist with order preparation in the warehouse as needed.
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Operate a forklift or electric pallet jack to move and retrieve pallets of beer and beverages as part of order preparation.
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Complete the loading of trucks intended for deliveries and unload the empty crates on the return journey.
Other qualifications :
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You are of legal drinking age in Quebec (18 years and older).
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You are in good physical condition and able to work standing up for the duration of your shift.
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You are able to carry loads of up to 150 lbs repeatedly.
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You are available to work 1 to 2 days per week, on call, depending on the needs of the company (daytime hours, Monday to Friday).
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You value teamwork.
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You take responsibility for results by acting with integrity and honoring your commitments.
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You have an excellent sense of priority management and rigorously apply workplace safety guidelines.
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You take responsibility for results – act with integrity and deliver on commitments .
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You have a thirst for learning – you are always looking for ways to learn and help each other grow.
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You display our core values.
Job Benefits You Should Know :
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Competitive compensation : Hourly rate of $23.81 per hour.
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Part-time opportunity : We offer a flexible schedule position, Monday to Friday, with a workload of approximately 1 to 2 days per week, with no guaranteed hours (variable according to business needs). Whether you are a student or simply looking for a part-time job, this schedule could fit your expectations.
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Great perk : If you want, you will have the opportunity to join our beer program, with free beers and drinks.
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Commitment to our people and the planet : At Molson Coors, we are committed to meeting ambitious goals and having a positive impact on our environmental and social priorities.
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Community Engagement : We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back to the community is part of our culture and who we are.
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Enriching experience : Join a dynamic and innovative company, where you can meet passionate colleagues and partners from varied backgrounds.
Delivery assistant/warehouse attendant
Molson CoorsBeverageCompany
Val-d'Or - 483.81kmGeneral Category Full-time
23.81
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Housekeeping attendant Full-time Job
Hospitality Val-d'OrJob Details
Job Description
- The candidate must sweep, mop, wash and polish floors.
- The candidate must dust furniture.
- The candidate will be expected to clean, disinfect, and polish kitchen and bathroom fixtures and appliances.
- The candidate will be responsible for picking up debris and emptying trash cans.
- The candidate must launder clothing and household linens.
- The candidate will be expected to clean the windows, walls, and ceilings.
Job Requirements
- The candidate should be fluent in English or French languages.
- There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
- The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
- The candidate must be punctual.
- The candidate must be capable of acting on their own initiative.
- The candidate must be well-organized.
Work setting
- The candidate should work in restaurants that are generally fast-paced and require the utmost efficiency.
Benefits
- Health, Financial and Other benefits will be provided to the selected candidate.
- Under Health benefits, the selected candidate will receive Dental plan and Health care plan.
- Under Financial benefits, the selected candidate will receive Group insurance benefits and Night shift premium.
- In addition to the Health and Financial benefits mentioned above, the selected candidate will receive Free parking, Employer-paid learning/training, Team building opportunities and Parking facilities.
How to Apply
If you are interested in applying, apply through the given options.
By email
In person
12, 1ere avenue est
Amos – Quebec, QC
J9T 1H3
Between 09:00 a.m. and 07:00 p.m.
By phone
819-874-4444 extension 103 Between 09:00 a.m. and 07:00 p.m.
Housekeeping attendant
Restaurants McDonald
Val-d'Or - 483.81kmHospitality Full-time
18 - 22
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Housekeeping attendant Full-time Job
Hospitality Val-d'OrJob Details
Job Description
- The candidate must sweep, mop, wash and polish floors.
- The candidate must dust furniture.
- The candidate will be expected to clean, disinfect, and polish kitchen and bathroom fixtures and appliances.
- The candidate will be responsible for picking up debris and emptying trash cans.
- The candidate must launder clothing and household linens.
- The candidate will be expected to clean the windows, walls, and ceilings.
Job Requirements
- The candidate should be fluent in English or French languages.
- There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
- The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
- The candidate must be punctual.
- The candidate must be capable of acting on their own initiative.
- The candidate must be well-organized.
Work setting
- The candidate should work in restaurants that are generally fast-paced and require the utmost efficiency.
Benefits
- Health, Financial and Other benefits will be provided to the selected candidate.
- Under Health benefits, the selected candidate will receive Dental plan and Health care plan.
- Under Financial benefits, the selected candidate will receive Group insurance benefits and Night shift premium.
- In addition to the Health and Financial benefits mentioned above, the selected candidate will receive Free parking, Employer-paid learning/training, Team building opportunities and Parking facilities.
How to Apply
If you are interested in applying, apply through the given options.
By email
In person
12, 1ere avenue est
Amos – Quebec, QC
J9T 1H3
Between 09:00 a.m. and 07:00 p.m.
By phone
819-874-4444 extension 103 Between 09:00 a.m. and 07:00 p.m.
Housekeeping attendant
Restaurants McDonald
Val-d'Or - 483.81kmHospitality Full-time
18 - 22
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Bilingual Contact Centre Representative - Canadian Banking, Credit Cards Full-time Job
Customer Service MontréalJob Details
Department Overview
Helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver from 7am EST – 12am EST, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’ll make a meaningful difference to our business, our customers, and our communities.
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understanding our customers. Whether you’reassisting in-bound callers with account inquiries, or resolving an issue by providing advice and recommending a TD product or service, you’ll help us offer trusted support to our clients whenever they need it. You’ll consistently deliver legendary customer service by providing each caller with the right solutions to meet their unique banking needs.
As a valued member of our Contact Centre Team, you will:
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Make people’s day:consistently deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
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Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
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Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
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Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.
Where You’ll Work
After completing in-person training and onboarding sessions, you’ll work primarily offsite. Since most of your work activities can be performed independently, you’ll spend about 95% of your time at your secure, private workspacewith a stable internet connection. Your remaining time will be spent at a TD location for in-person team events and experiences. The hiring manager will provide more information about how this works for their team.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent
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Bilingual (French & English)
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Exceptional communication and listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations.
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Passion to assist customers in resolving unspoken needs by offering consultative advice
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Ability to work bothindependently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We’re hosting in-person training and onboarding sessions at [LOCATION] for12 weeks to ensure you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
National Occupation Classification (NOC) Code
14201 – Banking, insurance and other financial clerks (NOC)
Bilingual Contact Centre Representative - Canadian Banking, Credit Car...
TD
Montréal - 483.89kmCustomer Service Full-time
45,700 - 61,000
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CHIEF MARKETING OFFICER Full-time Job
Marketing & Communication MontréalJob Details
Are you a visionary marketing leader with a passion for driving growth and innovation? BDC is looking for a dynamic and strategic Chief Marketing Officer (CMO) to join our Senior Management Committee (SMC) and lead our marketing efforts to new heights. As the CMO, you will play a pivotal role in establishing BDC's strategic positioning in the marketplace. You will have the opportunity to make a significant impact on Canadian entrepreneurs and other business community stakeholders.
Why BDC?
At BDC, we are committed to supporting Canadian entrepreneurs. We’ve been working with business owners for more than 80 years. We know their challenges and we understand their needs. And we want them to grow and succeed. We offer a collaborative and inclusive work environment where your ideas and contributions are valued. Join us and be part of a team that is dedicated to empowering a nation of dreamers and doers to build a better tomorrow for all.
CHALLENGES TO BE MET
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Strategic Leadership: As a key member of BDC’s Senior Management Committee, you will help determine and achieve corporate and business strategies, plans, and investments to fulfill BDC’s mission and mandate.
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Marketing Vision: Lead the definition and implementation of the strategic vision and operational direction for BDC’s marketing plan, enhancing our position in niche markets and the broader business community.
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Innovative Campaigns: Create and lead all marketing strategies, overseeing the implementation of tactical plans that align with BDC’s corporate vision and mandate. Drive growth through advanced campaign automation and multichannel campaigns.
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Client Experience: Lead the evolution of BDC’s client experience (CX) vision and strategy, ensuring a seamless and positive experience across all client touchpoints.
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Market Intelligence and Lead Generation: Develop segmentation, competitive analysis, market intelligence, prospecting, and lead generation to support market activity levels nationally and regionally.
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Brand Positioning: Position BDC as a leading-edge organization by aligning and guiding our advertising, interactive programs, electronic and social media initiatives, and communications.
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Partnerships and Events: Lead the creation and planning of national advertising campaigns, regional deployment, and a comprehensive strategy for events, partnerships, and field marketing.
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People Leadership: Promote BDC’s people management strategy to attract, retain, and motivate top talent. Build a strong team of senior leaders to meet current and future resourcing needs.
WHAT WE ARE LOOKING FOR
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Educational Background: University degree in marketing; a graduate degree is an asset.
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Experience: At least 20 years of relevant experience, with 5 to 7 years in a senior management role.
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Experience in the financial services sector is a significant asset.
Skills and Competencies:
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Broad and deep understanding of marketing, financial services products, and financial instruments.
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Strategic capabilities to develop and implement strategies that increase value and deliver on organizational objectives.
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Deep understanding of the digital environment, data & analytics, and evolving tools and platforms used to improve operations and client experience.
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Ability to quickly gain credibility and influence senior management and Board members.
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Strong communication and collaboration skills with the ability to work with cross-functional teams across business lines and regions.
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Strong people leadership capabilities with the ability to lead transformations and manage a team of highly specialized professionals.
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Ability to operate well in an ambiguous and rapidly changing environment.
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Fully bilingual in French and English, both verbal and written.
This position’s duties require access to confidential information. As a condition of employment, the position therefore requires a "secret" security clearance. The selected candidate will therefore have to submit to an investigation by the Canadian Security Intelligence Service. Satisfactory results are a condition of employment.
CHIEF MARKETING OFFICER
BDC
Montréal - 483.89kmMarketing & Communication Full-time
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ADMINISTRATIVE ASSISTANT Full-time Job
Administrative Jobs MontréalJob Details
We are looking for a highly organized and proactive Administrative Assistant to support our Chief Economist and the Vice-President of External Communications. This role requires a rigorous person with excellent coordination skills, including complex travel planning, and the ability to provide day-to-day administrative support in a bilingual and dynamic environment.
CHALLENGES TO BE MET
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Coordinate travel logistics (domestic and international): flights, accommodations, itineraries, expense reports.
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Manage calendars, organize meetings in different time zones, and prepare briefing documents.
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Support the preparation of presentations, reports and communications for internal and external audiences.
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Liaise with internal teams and external stakeholders to ensure smooth coordination.
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Process invoices, purchase orders and expense reports in accordance with internal policies.
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Provide ad hoc support to the Executive Assistant as required.
WHAT WE ARE LOOKING FOR
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Diploma of Collegial Studies (DEP or DEC) in office automation technology or related field.
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Minimum of 3 years of relevant experience in administrative support, ideally in a corporate or public affairs context.
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Demonstrated experience in managing complex travel and executive agendas.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
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Excellent organizational, time management and prioritization skills.
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Excellent oral and written communication skills in French and English.
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Discretion, diplomacy and professionalism.
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Ability to work independently and adapt to changing priorities.
#INDHP
ADMINISTRATIVE ASSISTANT
BDC
Montréal - 483.89kmAdministrative Jobs Full-time
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