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Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Overview

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  

IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

DO YOU HAVE THE SKILLS
 We would love to work with you if you have:
 

• Experience in the securities industry
• Already duly registered as an Investment Representative (IR) with CIRO
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

 
WHAT’S IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

Position Description:

Accountable for various mill functions within the Processing Plant, reporting to the Mill Supervisor. 

Responsibilities:

• Physically perform job requirements within the Mill and areas of responsibility.
• Willing to work shift work in various areas throughout the plant.
• Support all production plans to obtain and sustain desired process performance. 
• Understand and perform daily activities to ensure efficient utilization equipment, material and resources. 
• Ensure all work completed supports activities of the subsequent shifts; communicate these activities to the mill supervisor. 
• Complete operational checks monitoring quality and productivity ensuring established standards are met. 
• Maintain all required housekeeping in areas of work. 

Qualifications:

• Grade 12 required.  
• Proven safe work record required. 
• Proven attendance record required.
• Positive attitude required.
• Mill Process Common Core U-Modules required.
• Minimum 3 months operating experience on Grinding Circuits required.
• Mill Specialty Modules: Operate Overhead Crane, Operate Forklift, Operate Conveyor Belt required.
• Valid driver’s license required. 
• Knowledgeable in WHMIS and MSDS an asset.
• Knowledge in health, safety, standards and procedures an asset.
• Knowledgeable in site and department operating procedures an asset.
• Understand and follow written and oral instruction required.
• Ability to physically perform job requirements in the mill operations environment including walking, climbing stairs, sitting and equipment operation required.

What We Can Offer You  

• A comprehensive compensation package including competitive bonuses, benefits, pension, and company match share purchase plan.
• A progressive career path including global opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Access to a global network of highly qualified professionals for exchanging knowledge and ideas, building skills, and sharing experiences 
• Barrick is committed to creating a diverse environment and is proud to be an equal opportunity employer

Barrick welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Thank you for your application, however, only those selected for an interview will be contacted.

Contributes to the overall success of the ScotiaHelps in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Accurately process, as per documented procedures, all forms of correspondence, including, but not limited to, emails, fax, regular/returned mail, worklist through workflow, internal courier mail and manual letter preparation.  

• Accurately process, post and maintain daily transactions on accounts to be Written Out of Records (WOR), assignments of Unauthorized Overdrafts to Collection Agency, chargeback of authorized overdraft accounts for both retail and small business, ensuring all applicable systems of record are documented with actions taken.  

• Respond to Customer inquiries when presented through Inbound assigned telephone lines.   

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. 

• Champions high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team. 

What's in it for you?

• Process per hour at a minimum:  17 pieces of return mail or 14 Administrative items (Correspondence/WOR processing/Overdraft Chargeback processing).

• All delinquent Retail and Small Business accounts for Canada supported.

• Direct impact on Customer Experience in the accurate and timely processing of entries/ correspondence.  

• Utilize all Host and Collections systems to accurately document and process assigned administrative tasks.  

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:  

• Secondary School Diploma or equivalent 

• Administration Experience in Collections an asset

• Back Office Domestic Branch Experience an asset

• Strong organizational skills and demonstrated effective time management 

• Strong communication skills

Some more information you might need to know:

• Office-based environment including hybrid

• Working Hours: Monday - Friday, 8 am - 4 pm EST

• Location: 2201 Eglington Avenue East, Scarborough

• Non-standard hours are a common occurrence.  

• Occasional domestic and international travel  

Location(s):  Canada : Ontario : North York || Canada : Ontario : Scarborough 

Application Close: 30/04/2025

Location: Transit Service, 1500 St.Laurent 
City: Ottawa, ON 

*NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2025.

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
• Must complete City training and obtain Ontario unrestricted CZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer, in order to operate a City of Ottawa Bus.
• Additional vacancies may occur during the competition process; Must be able to work shifts, weekends and statutory holidays at a variety of locations.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application Close: 18/03/2025

WHAT YOU NEED TO KNOW

• Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Overview