4133 Jobs Found

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Newmarket
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Service Representative

Scotiabank
Newmarket - 119.57km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Apr 3rd, 2024 at 13:21

Detailer (2 month contract) Contract Job

Zanchin Automotive Group

General Category   Newmarket
Job Details

Mercedes-Benz Newmarket, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic VEHICLE DETAILER to join the Team. 

Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity, and respect.  Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes.

Contract Lenght: 2 months

 

What’s in it for you…

  • Competitive and generous compensation package
  • Company-provided tools and equipment
  • Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
  • Opportunity for career advancement within the group
  • Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more

 

About the opportunity…

As an integral part of the “we can do that” operation, this position is responsible to:

  • wash the exteriro of vehicles using soap, water, cloth and brushes; dry vehicle to remove streaks and spots
  • apply special-purpose cleaners to remove foreign materials
  • vacuum and clean the interior of vehicles
  • shampoo vehicle interior carpeting and upholstery
  • clean debris and dirt from the interior of the vehicle, door frames, and instrument panels
  • clean dirt and grease from the exterior of the vehicle, including mirrors and glass
  • remove dirt and grease from the engine and other components/parts under the vehicle hood
  • clean and polish wheel rims

 

About you…

Ideal candidates will have a strong background and proven experience in vehicle detailing, including:

  • 1 to 3 years of previous automotive vehicle detailing experience
  • Secondary School diploma, or equivalent experience
  • ability to operate manual and automatic transmission vehicles
  • valid Driver's License and clean Drivers Abstract
  • ability to adapt to a changing environment and meet deadlines
  • ability to communicate professionally (verbally and written)
  • strong attention to detail, organized and strategic
  • ability to maintain professionalism
  • ability to work independently and with minimal supervision
  • self-motivated and driven with a passion for excellence in execution
  • a desire to work in a high energy, fast-paced environment
  • a proven commitment to quality of work

 

Why choose Zanchin Automotive Group?

Your career ambitions will be achieved -- we offer career development and advancement.

You will be part a winning team -- we are a leader in the industry driven by 50 years of people-centric business modelling.

Your voice will be heard and ideas celebrated -- we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.

You will enjoy a competitive pay plan -- we offer many employment perquisites.

 

You’ll be part of a culture at the fore-front of transparency, communication and engagement – we are a Team, and work together to achieve and thrive.

Detailer (2 month contract)

Zanchin Automotive Group
Newmarket - 119.57km
  General Category Contract
Mercedes-Benz Newmarket, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributi...
Learn More
Mar 25th, 2024 at 13:31

Landscape labourer (LMIA APPROVED) Full-time Job

Bloom Field Farm

General Category   Newmarket
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Equipment and machinery experience Chain saw, Roto-tiller, Small engine equipment, Sod cutter, Tractor, Tractor mower, Weed trimmer/edger
Own tools/equipment: Safety equipment/gear, Steel-toed safety boots, Hard hat, Safety glasses/goggles, Safety vest, Gloves, Ear plugs, Mask

Physical Requirements:

  • The candidates should be able to work under pressure in a fast-paced environment, be physically demanding, and a repetitive tasker
  • The candidates should be able to work in tight deadlines with attention to detail
  • The candidates should be able to sit, stand, walk, bend, crouch, and kneel for extended periods
  • The candidates should be able to handle heavy loads
  • The candidates should be able to do manual dexterity
  • The candidates should be able to handle Hand-eye co-ordination, and be able to distinguish between colours
  • The candidates should be able to work in outdoors, wet/damp, noisy, dusty, odours, and hot areas

Other Requirements:

  • The candidates should be client focus, dependable, flexible, organized, reliable, should have efficient interpersonal skills, and be able to work as a team player

Responsibilities:

  • The candidates should be able to assist with landscape constructions, weed, prune and trim trees and plants
  • The candidates should be able to cut grass, rake and collect refuse, remove litter and garbage
  • The candidates should be able to cart and spread topsoil and other materials, lay sod or seed
  • The candidates should be able to plant bulbs, flowers, shrubs and trees, water and tend to plants, lawns and/or gardens
  • The candidates should be able to operate and maintain landscape maintenance equipment

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume and cover letter) through below mentioned details.

By email
[email protected]

By mail
3745 Hwy 2
Newcastle, ON
L1B 1L9

In person
3745 Hwy 2
Newcastle, ON
L1B 1L9
Between 09:00 AM and 05:00 PM

Be prepared for the screening questions. Include answer the following questions while applying:

    • Are you available for shift or on-call work?
    • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?

Landscape labourer (LMIA APPROVED)

Bloom Field Farm
Newmarket - 119.57km
  General Category Full-time
  18.50
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates don’t ne...
Learn More
Feb 9th, 2024 at 13:01

Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Newmarket
Job Details

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Application Deadline:

02/28/2024

 

 

Address:

1111 Davis Drive

 

 

Job Family Group:

Retail Banking Sales & Service

Customer Service Representative

BMO CANADA
Newmarket - 119.57km
  Customer Service Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests...
Learn More
Feb 5th, 2024 at 14:38

Shift manager - fast food restaurant Full-time Job

KFC

Management   Fort Erie
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Restaurant

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports

Supervision

  • 1 to 2 people

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Combination of sitting, standing, walking
  • Attention to detail

Personal suitability

  • Client focus
  • Flexibility
  • Team player

 

How to apply

By email

[email protected]

Shift manager - fast food restaurant

KFC
Fort Erie - 122.44km
  Management Full-time
  17.50
Overview Languages English Education Secondary (high) school graduation certificate Experience Will train On site  Work must be completed at the physical location. There is no opti...
Learn More
Feb 27th, 2025 at 13:07

Retail store supervisor Full-time Job

PETRO CANADA

Sales & Retail   Fort Erie
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Retail service establishment
  • Gas bar

Responsibilities

Tasks

  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash

Supervision

  • 3-4 people

 

How to apply

By email

[email protected]

By mail

 

1326 garrison rdfort erie, ONL2A 1P1

Retail store supervisor

PETRO CANADA
Fort Erie - 122.44km
  Sales & Retail Full-time
  34.10
Overview Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year On site  Work must be completed at the physical location...
Learn More
Feb 17th, 2025 at 12:47

Maintenance person building Full-time Job

The Barrel

Maintenance & Repair   Fort Erie
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years

Physical Requirements:

  • The candidates should be able to handle repetitive tasks, heavy loads, and physically demanding tasks
  • The candidates should be able to bend, crouch, kneel, and lift up to 23 kg (50 lbs) as required

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to sweep, mop, scrub, wax hallways, floors, stairs, and wash windows, interior walls, and ceilings
  • The candidates should be able to operate industrial vacuum cleaners to remove scraps, dirt, heavy debris, and other refuse, and clean and disinfect bathrooms and fixtures
  • The candidates should be able to make adjustments, minor repairs to heating, cooling, ventilation, plumbing, electrical systems, appliances, and perform other routine maintenance jobs such as painting, drywall repair, and moving heavy furniture, equipment, and supplies

Benefits:

  • The candidates will get free parking available and on-site amenities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume and Cover letter) through the below-mentioned details

By email
[email protected]

Maintenance person building

The Barrel
Fort Erie - 122.44km
  Maintenance & Repair Full-time
  18  -  28
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Aug 26th, 2024 at 13:40

Guard, security Full-time Job

Fort Erie Live Racing Consortium

Security & Safety   Fort Erie
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided
Credentials: Certificates, licenses, memberships, courses, CPR Certificate, First Aid Certificate, Security Guard License, and Smart Serve

 

Physical Requirements:

  • The candidates should be able to work in dusty environments, adapting to conditions and maintaining productivity
  • The candidates should be able to be comfortable working in hot outdoor settings, ensuring efficiency and safety in various weather conditions
  • The candidates should be prepared to work outdoors, demonstrating resilience and adaptability to different environments
  • The candidates should be able to work in wet or damp conditions, ensuring tasks are completed effectively despite weather challenges
  • The candidates should be able to work in all weather conditions, demonstrating versatility and readiness to tackle varying outdoor situations- The candidates should be able to maintain attention to detail while performing tasks in a fast-paced environment, ensuring accuracy and efficiency
  • The candidates should be able to be comfortable with a combination of sitting, standing, and walking, adapting to different postures as required by the job
  • The candidates should be able to stand for extended periods, demonstrating endurance and physical resilience in their work

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to enforce regulations effectively to maintain order, resolve conflicts, and monitor establishment activities
  • The candidates should be able to experience in patrolling assigned areas to ensure security and safety
  • The candidates should be able to be capable of picking up and delivering cash and valuables securely and efficiently

Benefits:

  • The candidates will get health benefits dental plan, health care plan, vision care benefits, financial benefits as per collective agreement, life insurance, and other benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, include this reference number in your application SEC2024PT, references attesting experience) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

  • Do you currently reside in proximity to the advertised location?
  • Do you have the above-indicated required certifications?

Guard, security

Fort Erie Live Racing Consortium
Fort Erie - 122.44km
  Security & Safety Full-time
  18.81
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Jun 10th, 2024 at 22:28

Kitchen helper | LMIA Approved Full-time Job

Famstr Ltd

Tourism & Restaurants   Fort Erie
Job Details

Requirements:

Languages: Candidates must have knowledge of the English or French Language

Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

 

Physical Requirements:

  • The candidates should be comfortable working in a fast-paced environment, able to perform repetitive tasks, and stand for extended periods
  • The candidates should also be able to work under pressure

Other Requirements:

    • The candidates should demonstrate client focus and possess efficient interpersonal skills.
  • Additionally, they should show reliability and be a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to bring clean dishes, flatware, and other items to serving areas and set tables efficiently, clear and clean tables, trays, and chairs promptly to maintain a clean dining environment, and load buspans and trays with used items for cleaning and restocking
  • The candidates should be able to package take-out food accurately and securely for customers, portion and wrap foods according to specified guidelines, and prepare, heat, and finish simple food items with attention to quality and presentation
  • The candidates should be able to stock refrigerators and salad bars with fresh ingredients and products, and take customers’ orders accurately and courteously to ensure customer satisfaction

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Kitchen helper | LMIA Approved

Famstr Ltd
Fort Erie - 122.44km
  Tourism & Restaurants Full-time
  16.55
Requirements: Languages: Candidates must have knowledge of the English or French Language Education: Candidates don’t need standard educational qualification such as degree, certif...
Learn More
May 27th, 2024 at 15:36

RN (registered nurse) Full-time Job

Southbridge Goderich

Medical & Healthcare   Goderich
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such Bachelor’s degree
Experience: Candidates should have experience of 3 years to less than 5 years

Physical Requirements:

The candidates should be accurate, client-focused, flexible, initiative, judgment, organized, and reliable

  • The candidates should possess efficient interpersonal skills
  • The candidates should have excellent oral communication skills, and excellent written communication skills
  • The candidates should be team players
  • The candidates should possess strong time management skills

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to assess patients to identify appropriate nursing interventions and dispense and administer medications and treatments as prescribed by a physician
  • The candidates should monitor, assess, address, document, and report symptoms and changes in patients’ conditions while being capable of operating or monitoring medical apparatus or equipment

Benefits:

  • The candidates will get as per collective agreement and various other benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

RN (registered nurse)

Southbridge Goderich
Goderich - 122.97km
  Medical & Healthcare Full-time
  32.22
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such Bachelor’s degree Experience: Ca...
Learn More
Jul 25th, 2024 at 14:51

Financial Advisor Full-time Job

Scotiabank

Financial Services   Goderich
Job Details

What you’ll be doing… 

Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, you will be provided in-depth training designed to allow you to provide exceptional service throughout the customer’s journey by: 

  • Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for 
  • Educating our customers, providing relevant insights and expert advice 
  • Building customer’s plans using a holistic approach to help them achieve their goals 
  • Nurturing strong, long-standing relationships 
  • Developing, retaining, and growing the branch business by delivering against individuals and team sales goals that support a positive customer experience 

 

What you need to succeed… 

  • How to build strong customer relationships and deliver excellent customer service 
  • Demonstrated ability to meet and exceed business goals that align to a customer’s stated goals 
  • To uncover and solve for customers’ needs 
  • Mutual Funds licence and working towards the CIFP Diploma 

 

What we’re offering… 

  • The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professionally development 
  • A competitive compensation and benefits package 
  • Internal training to support your growth and enhance your skills 
  • An organization committed to making a difference in our communities– for you and our customers

Financial Advisor

Scotiabank
Goderich - 122.97km
  Financial Services Full-time
What you’ll be doing…  Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, you will...
Learn More
Feb 5th, 2024 at 14:20

Personal Banking Associate Full-time Job

BMO CANADA

Banking   Goderich
Job Details

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
  • Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
  • Meets customer transaction-based needs with seamless execution.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
  • Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
  • Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
  • Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • Drive to deliver a personal customer experience.
  • A focus on results and the ability to thrive in a consultative sales and team-based environment.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

Personal Banking Associate

BMO CANADA
Goderich - 122.97km
  Banking Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests...
Learn More
Jan 26th, 2024 at 10:04

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