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Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. 

The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology

Overview

Overview

Overview

Job Summary
A Warehouse Associate II impacts the organization by meeting specific operational key performance indicators. This experienced employee has a general knowledge of warehousing terminology and practices. This position is responsible for warehouse functions including, but not limited to, unloading, sorting, picking, kitting, packing, shipping and cycle counts and may be responsible for multiple accounts. The person in this position may use PC-based warehouse management systems to track packages, confirm shipments, print labels and perform inventory counts. The Warehouse Associate II may use RF Scanners, carts, pallet jacks and/or forklifts. This employee may have direct customer and vendor contact and works under supervision by the Warehouse Lead or Supervisor.

Duties and Responsibilities:

• Receive and inspect inbound product according to the established SOPs.

• Put away product in correct location based on SOPs.

• Receive returns, count and confirm quantities, determine condition and complete paperwork (e.g., separate invoices and match to bills).

• Obtain orders, prioritize if necessary, and select products from the proper locations.

• Obtain and properly match up reprinted orders.

• Verify accuracy of orders picked, including product name and size, product code, lot number, expiration date, and quantity.  Escalate concerns to Lead or Supervisor.

• Stage and securely pack product based on SOPs.

• Place the appropriate documentation with each order and ensure all cases are clearly labelled and accurately marked (e.g., pick/pack slips, refrigerate stickers).

• Arrange for pick-up of shipments, contact carriers for ETA, and coordinate schedule.

• Handle products and perform duties according to client procedures, GMP/SOP and government/compliance regulations.

• Palletize cases, wrap, and load skids onto trailers.

• Create shipping labels and other paperwork for parcels and LTL skid shipments (e.g., waybills, shipping manifests, shipping labels); maintain accurate shipping data in warehouse management system.

• Stage and coordinate outbound shipments.

• Safely operate various power equipment including, but not limited to, pallet movers, forklifts, reach trucks, and order pickers.

• Use RF Scanners to electronically scan barcodes.

• Enter inventory into warehouse management system, verify information accuracy, and perform scheduled processes (e.g., billing, reports, issue sheets) according to SOPs.

• Conduct physical inventory or cycle counts daily, weekly and/or monthly based on SOPs.

• Develop physical inventory plan, monitor physical inventories, identify all OS&D (over stock/shortages/damages), and report or correct any errors or discrepancies.

• Quickly respond (via email or phone) to customer/client inquiries, resolve problems, and communicate service issues to Supervisor.

• Compile daily and monthly client reports per SOP, including customer KPI reports.

• Encourage safe work practices in others, point out areas where safety training and enforcement is needed, and participate on Comprehensive Health & Safety Program (CHSP) committee.

• Ensure all equipment is in proper working order (e.g., counter balance/doors/docks/signal lights).

Education and Experience:

• High school diploma or equivalent.

• Warehouse experience required.

The Transportation Specialist is responsible for managing client and carrier reporting, maintaining transportation systems, conducting detailed rating analysis, and providing operational support. This role involves running weekly, monthly, and quarterly reports from various systems and compiling them accurately for clients. Additionally, coordination with clients, carriers, and operations stakeholders will be required for ad hoc reporting, problem-solving, and supporting initiatives or projects.

The ideal candidate will be motivated, proactive, and able to quickly learn and adapt to new systems and processes. Effective management of timelines and the ability to balance multiple ongoing projects is essential. Attention to detail is crucial to ensure accuracy in reporting and system maintenance

Job Type: Permanent

Job: Location: 4156 Mainway, Burlington, ON L7L 0A7

Workdays: Monday to Friday

Shift Time: from 8:30 am to 5 pm

Responsibilities:

• Manage client and carrier reporting, ensuring accurate data collection and analysis.

• Maintain transportation systems, ensuring all systems are up-to-date and functioning effectively.

• Perform detailed rating analysis and generate weekly, monthly, and quarterly reports from various systems.

• Compile and provide reports to clients, ensuring data accuracy and timeliness.

• Coordinate with clients, carriers, and operations stakeholders to handle ad hoc reporting requests and resolve issues.

• Support various initiatives and projects by providing operational assistance and collaborating with teams across departments.

• Adapt quickly to new systems and processes, demonstrating a proactive approach to learning.

• Balance multiple ongoing projects, ensuring all deadlines and timelines are met with attention to detail.

Qualifications:

• Microsoft Office Suite - Intermediate to Advanced Excel skills

• Strong written and verbal communication skills

• Able to work independently and as a team

• Bachelor degree or equivalent - Preferable

Job Summary
This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. This position may utilize heavy machinery to complete tasks. This position performs other tasks as assigned.
Responsibilities:
Receives, inspects, and stocks inbound products.
Receives returns, counts and confirms quantities, determines condition and completes paperwork.
Obtains orders and selects products from the proper locations.
Verifies accuracy of orders picked.
Stages and securely packs products.
Arranges for pick-up of shipments, contacts carriers and coordinates schedule.
Handles products and performs duties according to client procedures and government/compliance regulations.
Palletizes cases, wraps, and loads skids onto trailers.
Creates shipping labels and other paperwork for parcels to maintain accurate shipping data in warehouse management system.
Safely operates various power equipment.
Responds quickly to customer/client inquiries, resolves problems, and communicates service issues to supervisor.

Qualifications:
High school diploma, GED, or International equivalent
Warehouse experience - Preference
Forklift experience - Preferred

The Opportunity:

Reporting to the Shop Supervisor or Site Lead Hand, the Welder/Fitter ideally has 5-10 years of experience in a Fabrication or Machine Shop/Job shop environment. The Welder can perform custom welding/fabrication and has experience in machine repair/rebuild and custom fabrication.  

A technical diploma is preferred, while holding an Ontario Certificate of Qualification in Welding (456A). Preference will be given to candidates who also possess a Certificate of Qualification in Machinist (429A) and/or Industrial Mechanic Millwright (433A).  The Welder/Fitter is familiar with welding using MIG/TIG/Stick operations and cutting tools like plasma and oxyacetylene. Job aid design/fabrication such as jigs, fixtures, gauges or familiarity with equipment like a waterjet, shear and brake press, working with Stainless Steel and Aluminum is a benefit.

The Welder/Fitter follows company policies, standards and guidelines as they apply to all activities including applying Standard Operating Procedures in his/her work.

The Welder/Fitter has strong leadership and communication skills, works well in a team environment, is responsible and is open to change. The person is results oriented and quality driven.

The Welder/Fitter promotes and maintains a safe working environment through compliance with Maple Leaf Food’s Health and Safety Program. This includes Food Safety and Environmental compliance.

Any MLF team member interested in being considered for this role are encouraged to apply online by March 17. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Fabricates and makes repairs using a variety of standard shop tools to weld stainless steel (TIG/MIG/SMAW).
• Construction and manufacturing of metal work aids.
• Reads and interprets mechanical drawings, technical drawings and work-process documentation.
• Enhances equipment performance by recommending improvements and implementing designs.
• Operates production mechanical equipment such as Waterjet, Brake Press and Shear.
• Accounts for inventory usage and labour on shop work order system.
• Fulfills requirements of work order programs and requests assistance when needed.
• Directly helps the department and facility to meet targets and goals.
• Addresses issues with a sense of urgency and attention to detail.
• Competent in work piece measurement using precision tools and equipment.
• Able to multitask while working under direction of the shop supervisor and shop lead hand.
• Assists in completed Work Order quality assurance reviews.
• Welding repairs and/or fabrication need to be carried out to Food Safety standards (sanitary welding).
• Communicates daily repair activity with Shop Manager or Site Lead Hand.  
• Fulfills all Health and Safety, Food Safety, HACCP, WHIMS and MSDS policy requirements.
• As part of the Ministry of Training, Colleges and Universities apprenticeship program, trains and mentors apprentice employees(s) as required.
• Able to operate a forklift and overhead crane as required and maintain the required certifications.
• Demonstrated ability to wear proper PPE and comply with safety requirements.
• Able to lift up to 60 lbs while bending, pushing, pulling, and reaching overhead.
• Prolonged standing.

What You’ll Bring:

• Ability to read, write and communicate in English.
• Positive interaction and information sharing with Associates and Salaried Team.
• Active participation in Work Group meetings with diverse and inclusive teams.
• Acts with transparency and humility while obtaining pertinent information to evaluate information.
• Objectively explores and articulates alternative solutions to problems.
• Intense curiosity in finding new and improved ways of completing tasks to increase effectiveness or lower costs.
• Willing to try and/or learn new skills to assume additional responsibilities.

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits 
• Defined Contribution Pension Plan with company matching

Location:  Burlington, ON, CA, L7R 3N2 Burlington, ON, CA

Warehouse Associate II

A Warehouse Associate II impacts the organization by meeting specific operational key performance indicators. This experienced employee has a general knowledge of warehousing terminology and practices. This position is responsible for warehouse functions including, but not limited to, unloading, sorting, picking, kitting, packing, shipping and cycle counts and may be responsible for multiple accounts. The person in this position may use PC-based warehouse management systems to track packages, confirm shipments, print labels and perform inventory counts. The Warehouse Associate II may use RF Scanners, carts, pallet jacks and/or forklifts. This employee may have direct customer and vendor contact and works under supervision by the Warehouse Lead or Supervisor.

Duties and Responsibilities:

• Receive and inspect inbound product according to the established SOPs.
• Put away product in correct location based on SOPs.
• Receive returns, count and confirm quantities, determine condition and complete paperwork (e.g., separate invoices and match to bills).
• Obtain orders, prioritize if necessary, and select products from the proper locations.
• Obtain and properly match up reprinted orders.
• Verify accuracy of orders picked, including product name and size, product code, lot number, expiration date, and quantity.  Escalate concerns to Lead or Supervisor.
• Stage and securely pack product based on SOPs.
• Place the appropriate documentation with each order and ensure all cases are clearly labelled and accurately marked (e.g., pick/pack slips, refrigerate stickers).
• Arrange for pick-up of shipments, contact carriers for ETA, and coordinate schedule.
• Handle products and perform duties according to client procedures, GMP/SOP and government/compliance regulations.
• Palletize cases, wrap, and load skids onto trailers.
• Create shipping labels and other paperwork for parcels and LTL skid shipments (e.g., waybills, shipping manifests, shipping labels); maintain accurate shipping data in warehouse management system.
• Stage and coordinate outbound shipments.
• Safely operate various power equipment including, but not limited to, pallet movers, forklifts, reach trucks, and order pickers.
• Use RF Scanners to electronically scan barcodes.
• Enter inventory into warehouse management system, verify information accuracy, and perform scheduled processes (e.g., billing, reports, issue sheets) according to SOPs.
• Conduct physical inventory or cycle counts daily, weekly and/or monthly based on SOPs.
• Develop physical inventory plan, monitor physical inventories, identify all OS&D (over stock/shortages/damages), and report or correct any errors or discrepancies.
• Quickly respond (via email or phone) to customer/client inquiries, resolve problems, and communicate service issues to Supervisor.
• Compile daily and monthly client reports per SOP, including customer KPI reports.
• Encourage safe work practices in others, point out areas where safety training and enforcement is needed, and participate on Comprehensive Health & Safety Program (CHSP) committee.
• Ensure all equipment is in proper working order (e.g., counter balance/doors/docks/signal lights).

Education and Experience:

• High school diploma or equivalent.
• Warehouse experience required.

Shift Times:

• 10 AM to 6:30 PM (M-F)