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Saputo offers a positive, clean environment conducive to your professional development! The incumbent will be responsible for performing various maintenance and servicing tasks on the equipment of the various production and bottling lines, the building, and the plant's services.

Available schedule:

Night shifts from Sunday to Thursday 11:00 p.m. to 9:30 a.m. (4 shifts of 10:00 a.m.)

Salary:  We offer a starting salary of $37.05/hr (evaluated based on experience) with evening (+$1.25/hr) and night (+$1.75/hr) premiums upon hiring. 

We support and care for our employees and their families by offering: 

• Vacation upon hiring;  
• Generous and comprehensive group insurance;  
• Group pension plan with employer contribution;  
• Telemedicine and assistance program for employees and their families;  
• Share capital with employer contribution;  
• Generous allowance for parental leave; 
• Paid leave; sick leave, mobile leave and volunteer leave; 
• Possibility of contributing to group   RRSPs and TFSAs
• Activities organized for employees and their families; 
• Special discounts on our products; 

Contributing in this role means:

• Carry out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of equipment on the various automated production and packaging lines;
• Carry out inspection and preventive maintenance of equipment;
• Troubleshoot and repair equipment in breakdown situations to ensure production targets are met;
• When assigned to certain sectors, carry out surveillance rounds of fixed machine equipment;
• Carry out work according to established priorities, the availability of equipment and materials required;
• Facilitate compliance with deadlines and efficiency in the production and packaging of dairy products;
• Communicate the progress of work and projects to the people concerned;
• Provide training to factory employees as needed;
• Working with external companies to complete projects;
• Carry out electrical installations;
• Perform fault analyses and suggest measures to improve process efficiency;
• Ensure that planned work is carried out according to schedule.

The qualifications sought are:

• 3 to 5 years of experience in a similar position;
• Post-secondary training in a related field (electromechanics, industrial mechanics, automation, etc.);
• Possess MMF class 3A competency certification (an asset), otherwise be ready to complete the certification process (paid for by Saputo);
• Possess an electrical certificate (license C or CRCA certificate) (an asset);
• Training and experience with PLC (an asset);
• Master common IT tools (MS Office suite);
• Experience with maintenance management software (an asset);
• Excellent problem-solving skills and analytical mind;
• Ability to work with minimal supervision;
• Initiative, proactivity and excellent work organization skills;
• Be available to work shifts, holidays and weekends (casual).

We are committed to equal opportunity employment. Saputo embraces diversity at the heart of its operations and welcomes candidates from all backgrounds to become part of the family.

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

How you will make contributions that matter...

You are best suited for the role if you…

We support and care for our employees by providing them with…

Shift: 1 pm - 10 pm

As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines. 

This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.   

How You’ll Help:

• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees. 
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
• Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs. 
• Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow. 
• Recognize problems and work with others towards a practical and speedy resolution. 
• Leads teams of supervisors, lead hands and front line employees in a 24/7 environment. 
• Other related duties related as may be required.

Your Skills and Experience: 

• Post-secondary education in transportation or logistics preferred.  A suitable level of practical experience may be considered in lieu of education. 
• Trained in the Transportation of Dangerous Goods
• WHMIS certified. 
• 3-5 years’ experience in a terminal setting, preferably in the transportation industry. 
• Experience leading a team of front line employees, managers, and supervisors 
• Contributing to the development of and managing to an annual operating budget. 
• Strong leadership skills, including the ability to get things done through others and people development. 
• Computer skills with MS Office products and web based programs.  Experience withAS400 a definite asset 
• Safety oriented 
• Good communication skills, verbal and written 
• Strong problem solving skills 
• Customer oriented 
• Ability to multi task and prioritize workload 
• English, other languages an asset 
• Bilingualism in English and French required for terminals located in the Province of Quebec. 

Overview

Overview

The headlines  :    

Six Pints Collective  is currently seeking a Boutique Clerk to join the Trou du Diable team in Shawinigan. Reporting to the Brand Home Manager, we are looking for someone with a strong work ethic, organized attitude, and attention to detail.

Responsibilities  : 

• Represent the brewery and its products in an energetic and professional manner.
• Assist with sales and store visits.
• Stock the merchandise shelves and beer fridge several times a day.
• Provide competent and friendly service to all customers.
• Answer phones and perform basic administrative tasks.
• Cash handling/point of sale system and cash register maintenance.
• Provide beer samples and assist with customer education.

Other qualifications  :  

• Must be 18 years of age or older. 

• A high school diploma or equivalent is required. 

• Ability to follow standard operating procedures and health and safety requirements.

• Must possess excellent public relations skills and be friendly and cooperative in nature.

• Must be available to work flexible hours (weekdays and weekends). 

• Have good physical condition and the ability to lift loads of 25kg. 

• Ability to speak in front of large groups - an asset.

• Sales experience - an asset. 

• Work schedule: 20-40 hours - Full time or part time 

• Employment status: Temporary 

Job Perks You Should Know  :   

• As a global family brewer, we have the scale to deliver big projects while continuing to know our colleagues around the world intimately. 

• We do our part to make a difference. Whether it's donating to charities or building parks together, our efforts to give back to the community are an integral part of our culture and identity. 

• You have access to trendy branded clothing and merchandise, great events, a beer allowance, an employee assistance program, and discount programs. 

• You have the opportunity to work in a fast-paced, innovative company and meet passionate colleagues and partners with diverse backgrounds and experiences.

We are looking for a  motivated Class 1 Delivery Driver / Warehouse Associate  to join our distribution team in Chicoutimi. In this role, you will work closely with a Delivery Assistant to ensure the delivery of our products (beer and other beverages) to our commercial customers. You will be a key member of our team, contributing to delivery management, warehousing, and order preparation (as needed).   

Your responsibilities :  
  

• Ensure product delivery  : Deliver beer to retailers using specialized equipment. Handle crates of beer by hand, on pallets, or using a forklift, in accordance with customer orders.   

• Unload and organize products  : Unload crates and barrels of beer from the truck, and place the products in designated areas within businesses (grocery stores, convenience stores, bars, restaurants), respecting established standards.   

• Manage inventory and stock rotation  : Ensure proper product rotation to guarantee freshness and optimize stock management.   

• Invoice orders  : Carry out invoicing of orders using suitable IT tools.   

• Support the warehouse team  : Provide assistance to the warehouse team as needed.   

• Driving a Forklift  : Use a forklift to move and retrieve pallets of beer, as well as prepare customer orders according to company requirements.    

Other qualifications :  

• You have a class 1 driving license and a good driving record.  

• You are of legal drinking age in Quebec (18 years and older).  

• You are in excellent physical condition and able to carry loads of up to 100 lbs, repeatedly.  

• You value teamwork and easily build collaborative relationships to achieve desired results.  

• You assume your responsibilities with integrity and respect your commitments.  

• You are rigorous in managing priorities and ensure that workplace safety guidelines are applied.  

• You are comfortable with computer tools.  

• You have experience driving forklifts (an asset).  

Job Perks You Should Know :  

• We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our top priorities.  

• We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are.  

• Free beer and drink program!  

• Work within a dynamic and innovative company, meet passionate colleagues and partners with varied experiences and backgrounds. 

The Invoice Solution Analyst receives, prioritizes, investigates and processes customer invoice disputes within established company guidelines. They are to identify root causes and collaborate across functions to implement processes to ensure resolution.

How You'll Help:

• Corporate – serves all divisions across all departments – juggling stakeholders internal and external Establish and maintain accuracy KPIs
• Collaborate across departments; including Sales, Operations, Pricing and Rates, to identify problems. Work to remove barriers and find solutions to ensure the collection of outstanding invoices
• Participate in or host conference calls and/or meetings to correct and align internal stakeholders with external customers
• Receive and prioritize invoice disputes through Invoice Solutions Salesforce system as well as receiving disputes over the phone
• Investigate reoccurring invoice disputes, identify root causes, and collaborate across functions to implement processes to ensure resolution
• Work with the leadership team to identify and develop strategies for the resolution of invoice discrepancies to minimize DSO (days sales outstanding)
• Interpret customer contracts and rates
• Investigate, prepare, and request customer refunds
• Create and maintain standard operating procedure documents
• Take ownership for decision making and have the confidence to make tough decisions that affect Company revenue
• Monitor requests over 10 days on a daily basis; and escalate issues to Customer Resolution Manager when necessary
• Always display a positive attitude and lead in a manner which motivates the team
• Other related duties as may be required

Your Skills & Experience:

• Post-secondary education in business administration, accounting or related field
• A suitable combination of education and experience may be considered
• 2+ years experience in a finance role, preferably in the transportation industry
• 2+ years experience in a Billing/Rating role
• Strong MS Suite skills; Outlook, Excel & Word; must possess the aptitude for learning new programs; AS400, Oracle, Truckmate, Salesforce – an asset; ability to learn new programs/platforms
• Exceptional customer service focus
• Excellent communication skills, written and verbal
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting
• Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
• Ability to work independently and to collaborate with others to meet customer expectations
• Ability to motivate a team
• Data entry
• Attention to detail

The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes for the terminal.

How You’ll Help: 

• Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
• Broker payroll processing including the inputting of City Drivers payroll in the terminal; confirmation of information provided by brokers and data entry for the terminal; providing brokers with invoice copies; and fielding inquiries as to payroll discrepancies.
• Welcome clients; ascertain nature of business and direct clients to appropriate managers and employees
• Schedule driver appointments.
• Send appointment requests via fax, email, and telephone.  Update system with appointment information.   Manifest and arrange appointments.
• Input pick up BOL’s and update POD’s.
• Pick-up Bills and POD’s: Enter bills and POD’s. Upload and edit EDI files. Ensure COD and cash shipment payments are received before tendering to agents.
• Agent Freight: Tracking and updating system information on shipments for agent delivery.
• Reports: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering.
• Call customers regarding appointment change, status, issues regarding appointment. 
• Log customer interaction consistently and accurately in AS400. 
• Redirect documents intra- and inter-terminal as well as to customers as needed
• Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
• Attend meetings, take notes, and follow up on decisions within area of responsibility
• Order office supplies and maintain inventory for the terminal
• Create manifests, verify the weight for all LTL loads, load trailers, ensuring that the number of boxes/ shipments, weight and dangerous goods information is correct and complete
• Prepare manifests for trucks crossing from Canada to US border and vice versa
• Assist drivers with preliminary paperwork information such a bill of lading, trip envelops and border crossing procedures
• Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
• Gather, enter, and update data to maintain software database on daily basis as appropriate, establishs and maintain files and records 
• Ensure that correct information about missed pickups and deliveries is rescheduled
• Mentor and train office staff in procedures and in use of current software
• Assist with data entry
• Dispatch some night runs/shifts, and extend vacation coverage for dispatch

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• Computer literate in Excel and Word
• Equipment knowledge is an asset
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
• Results focused
• Exceptional interpersonal and leadership skils to manage demands and resolve issues with drivers, coworkers, etc.
• Must have a strong sense of urgency
• Good communication skills
• Must be able to work under a flexible work schedule 
• Must be a hands on operator, trainer, coach and mentor
• Must be able to build and maintain relationships  

The Truckload Specialist is responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders.

How You'll Help:

• Maintain a healthy working relationship with assigned client base
• Communicate with the terminals to ensure continued on-time service
• Build customer trips in our Truck Mate system
• Schedule delivery appointments to increase “load & go”/direct delivery system
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Answer general customer service inquiries related to truckload shipments
• Oversee truckload traffic flow for customers shipping full loads
• Complete daily tracking reports
• Other duties related to truckload customer service as may be required.

Your Skills & Experience: 

• Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset
• An equivalent combination of education and experience may also be considered
• Previous customer service experience in the transportation industry is a strong asset.
• Advanced communication skills – both verbal and written
• Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software. Knowledge and /or experience with Truck Mate and Sales Force is a strong asset.
• Accuracy in keyboarding and data entry
• Demonstrated customer service skills
• Strong conflict resolution skills
• Ability to manage deadlines and work independently in a fast paced, high transactional environment
• Analytical with strong problem solving skills