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The Domestic Transportation team at Canadian Tire is looking for a dedicated Operations Dispatcher to join the team. This position is focused on managing the transportation plan for shipments to and from customers nationwide, including CTR stores, vendors, distributions centres, third party hubs, and rail terminals. Working within a very fast paced and dynamic environment, the Operations Dispatcher will tender and supervise loads being executed by third party carriers, as well as Canadian Tire’s own Fleet within Ontario, Quebec and Western Canada in accordance with legal compliance for Fleet operations. The Operations Dispatcher will modify freight movements to ensure flawless execution at the lowest possible cost. Acting as a subject matter expert, the Operations Dispatcher will manage key performance indicators within the context of supporting the achievement of Transportation goals. The Operations Dispatcher is required to work various shifts based on business requirements.

• Dispatch pickup and delivery work assignments to CT Fleet Drivers and 3rd Party Carriers

• Monitor Driver productivity and ensure compliance with the Transportation legislation

• Ensure efficient use of the CT Tractor Fleet and assign Tractors to Drivers   

• Work with various software applications to manage Transportation work assignments

• Monitor outbound deliveries to stores to ensure we achieve target metrics

• Monitor vendor pickups to ensure we achieve target metrics

• Monitor drayage moves to / from rail terminals

• Dispatch equipment re-positioning (chassis, trailers, containers) to support DC Operations

• Provide regular status updates and insights on operational challenges and opportunities

• Support 24 hours X 7 days per week Dispatch Operations 

What you bring

• Bilingual in French and English

• Well-developed working knowledge of transportation regulations and geography

• Demonstrated knowledge of Hours of Work Legislation, Transportation of Dangerous Goods and the Highway Traffic Act is an asset

• Knowledge of JDA Transport an asset

• Excellent problem solving and decision-making skills, with the ability to balance cost and service

• Ability to multi-task and prioritize effectively, in a fast paced, dynamic environment

• Excellent verbal communication skills

• Post-Secondary Education i.e. C.I.T.T. designation or other relevant college/university/industry program  

Available Shifts: Midnight (1 X 8 hr, 2 X 10 hr, 1 X 12 hr), Afternoon (5 X 8 hr)

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

#LI-MM2

• $17.30/hr and automatic progression as per the Union Collective Agreement (top rate after 48 months: 28.39/hr)
• Extended health and dental benefits after one year of service
• 2 weeks of paid vacation after one year of service
• Immediate access to UPS ‘Employee Discounts’ upon hiring
• Paid training
• Opportunity for advancement within a Fortune 100 Company
• Free employee parking

No experience necessary.

Job Summary This position is an entry-level sales position responsible for retaining and growing UPS’s Small Package business. This position performs primary responsibilities including sales calls to address customer needs, selling additional products and services, and following up on leads. This position builds relationships with key decision makers and serves as a customer advocate. This position researches the competitive environment and uses product knowledge to generate solutions that meet customer’s needs and business objectives. This position performs pre-call duties including use of automated sales tools to perform research into customers’ businesses and account information to develop appropriate selling and pricing strategies. This position makes outbound cold calls to meet monthly sales targets. This position creates contacts (e.g., cold calls, etc.), monitors contractual compliance, and answers customer questions. 

Responsibilities: 

Responds to and resolves customer inquiries, complaints, and issues.

Coordinates opportunities and strategies with other team members.

Maintains knowledge of UPS products and services to develop appropriate sales solutions.

Reviews customer shipping practices to ensure contractual compliance.

Determines customer discounts and writes new contracts.

Educates customers on UPS’s service channels to expedite problem resolution.

Provides compelling value proposals to potential and existing customers.

Qualifications: 

Experience using Microsoft Office products or equivalent software Bachelor's Degree or International equivalent - Preferred UPS and/or business-to-business or business-to-consumer sales experience - Preferred

The role of the Workplace Ambassador will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees.  These partners include facilities and workplace experience teams, client employees, BGIS facilities and project teams, food service operators and fitness center operators.  In this role, there is a unique opportunity to influence how employees work, and directly impact their workday.  You will work with a team of professionals delivering workplace services including hospitality, reception, event space coordination, space occupancy and mail/package deliveries.  In this role, you will be empowered to make decisions that are aligned with the organization’s workplace standards to ensure that the space continues to meet the needs of all employees.  This role will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.

KEY DUTIES & RESPONSIBILITIES

• Support a core set of office services consistent throughout designated high occupancy buildings.
• Liaise with BMO as required
• Support LOB's in redirecting or escalating issues to appropriate teams. 
• Collaborate on areas of opportunity for workplace efficiency and effectiveness.
• Coordinate with Mail / Courier support as required; receive packages and courier distribution
• Support Reception services (where applicable) for general building and shared conferencing floors
• Support LOB's with activities related to visitors and new hires, including how to effectively utilize services and amenities
• Observe, support and re-direct occupants, visitors and vendors where appropriate (Iron Mountain, day porter, FM services)
• Coordinate and validate Temporary Cards.  WA may coordinate requests and roster distribution between LOB, Security and/or Landlords.  Security/Badge Access for full-time and contract employees is the responsibility of the LOB's, including Onboarding/Offboarding requests and validating rosters.   
• Support maintenance of the reservation system in collaboration with LOB and BMO
• Support LOB's with updating distribution, phone directories, floor plan information, wayfinding, regulatory posters and other general office information and communications.
• Organize and order supplies in shared spaces, conference rooms, enclaves, connection café’s, business centers and any open spaces not business specific.  May include office supplies, kitchen supplies, cleaning kits, first aid kits (consumables), .   LOB retains responsibility for specific supplies not available for general use.
• Coffee Services; maintain supply in conjunction with coffee services vendor (where applicable)
• Manage office sundry equipment as required and/or available, including key maintenance, name plate printing
• Coordinate equipment maintenance in shared spaces, conference rooms, enclaves, connection café’s, business centers, quiet/wellness rooms and any shared spaces that are not business specific.  Ensure they are appropriately set up and supplied. Perform rounds daily and escalate any functionality issues to appropriate partners.  Personal equipment repair or servicing (laptop, desktop computer, mobile phone, dedicated printer) is the responsibility of the individual employee. 
• Support technology in shared spaces and redirect employees for support where required.

KNOWLEDGE & SKILLS

• University degree with 1-3 years’ of job-related experience.
• Service oriented, able to be customer-facing and can-do attitude.
• Able to exercise sound judgement, make decisions, provide direction.
• Comfortable dealing with issues and people.  Strong communication skills.
• Strong computer skills, including MS suite of software.
• Self-starter, able to work independently as well as in a team.
• Pro-active, approachable, and solution-based.
• Ability to multi-task.
• Accuracy.
• Ability to work under pressure.
• Strong organization skills.

The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the coordinator.

KEY DUTIES & RESPONSIBILITIES

Program Coordination 

• Acts as the first point-of-contact for environmental and health inquiries and incidents.
• Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources
• Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits.
• Researches environmental, health and safety matters; provides findings and recommendations.
• Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures.
• Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials.
• Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials
• Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received.
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks.  Provides findings about risks and suggestions for improvement.

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends.  Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting 

• Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health and safety data
• Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports
• Experience with database development, programing and maintenance considered an asset
• Other duties as assigned

KNOWLEDGE & SKILLS

• Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset.
• Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies
• 1 to 3 years of environmental, health and safety work experience
• Understanding of environmental, health and safety regulatory requirements
• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem-solving skills
• Ability to exercise good judgment
• Able to work independently but provide strong support to the team as and when requested
• Frequent trips to be expected on the different sites

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:

Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security: 

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

Benoit Robert Inc. Food - Metro Saint-Anne-de-la-Pérade

Location:  185 Rue Principale, Sainte-Anne-de-la-Pérade, QC G0X 2J0

What we have to offer you:

• A variety of shifts including days, evenings and weekends
• Competitive salaries with progressive increases according to the collective agreement
• Competitive range of benefits
• Possibility of advancement within the company
• A dynamic work environment focused on customer service
• Weekly pay
• Paid training

Your responsibilities as a grocery clerk:

• Receive and count merchandise for sale such as groceries, dairy products, frozen products, bakery products and any other products sold by his/her department, as ordered by the Department Manager or Assistant Manager. Ensure that these merchandise are properly placed in the warehouse, refrigerator, freezer or any other area assigned for storage.
• Label and shelf, according to department rules, products intended for sale.
• Make price changes on shelves and, if necessary, on products in your department.
• If necessary, rotate merchandise on shelves and keep work areas clean.
• Being a customer service representative in your department, that is, providing service and answering questions raised by customers regarding the products and services offered by the grocery department.
• Ensure the cleanliness of your department.
• Perform any other related tasks required by his/her immediate superior.

Skills sought:

• Customer orientation;
• Team spirit;
• Sense of initiative;
• Sense of autonomy

Overview

Overview

Overview

Overview