3361 Jobs Found

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Ottawa
Job Details

As a Customer Experience Associate/ Carleton Place, Ottawa/ Permanent/ Part-time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Location(s):  Canada : Ontario : Ottawa 

Customer Service Representative

Scotiabank
Ottawa - 138.5km
  Customer Service Full-time
As a Customer Experience Associate/ Carleton Place, Ottawa/ Permanent/ Part-time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our...
Learn More
Feb 5th, 2025 at 14:09

Software Developer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

We are seeking a Software Developer to join our team and contribute to the development of scalable software solutions using Java, Spring, and front-end technologies. As a junior developer, you will have the opportunity to work on exciting projects, collaborate with experienced team members, and grow your skills in a dynamic and supportive environment.


Is this role right for you? In this role, you will:

 

  • Design, develop, and test software applications using Java, Spring, and front-end technologies such as React, Node, or Angular

  • Collaborate with senior developers to identify and prioritize project requirements and deliver high-quality solutions

  • Develop and maintain databases using SQL and NoSQL technologies, ensuring data integrity and security

  • Participate in code reviews and contribute to the improvement of the codebase

  • Assist in the development and maintenance of CI/CD pipelines using tools such as Jenkins, GitLab, or CircleCI.

  • Troubleshoot and resolve technical issues, and provide support for existing applications

  • Collaborate with SMEs to understand Retail Banking and Mortgage trends.

  • Triage and resolve production incidents, perform root cause analysis, and implement permanent fixes to restore services and prevent recurrence.

  • Remain current with emerging trends and industry advancements.

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
 

  • 1 year of work experience or internship experience in software development using Java, Spring, and exposure to front end tech stack (React/Angular/Node JS)

  • Familiarity with cloud platforms such as AWS/Azure/Google Cloud.

  • Knowledge of Agile development methodologies and experience with version control systems such as Git

  • Experience with CI/CD tools such as Jenkins, GitLab, or CircleCI, and familiarity with containerization using Docker.

  • Understanding of database concepts and experience with SQL and NoSQL databases such as MySQL, MongoDB, or Cassandra

  • Familiarity with testing frameworks such as JUnit, TestNG, and experience with debugging tools such as Eclipse, IntelliJ, or Visual Studio Code.

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.

  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

Work arrangements: Hybrid

 

#LI-Hybrid

Software Developer

Scotiabank
Toronto - 485.87km
  IT & Telecoms Full-time
We are seeking a Software Developer to join our team and contribute to the development of scalable software solutions using Java, Spring, and front-end technologies. As a junior de...
Learn More
Feb 5th, 2025 at 14:08

IT Specialist Web, Digital Solutions (UI/UX) Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

For its Digital Web team, Saputo is looking for a motivated person to act as an IT Specialist. Our ideal candidate will have a mix of strong HTML/CSS/SASS/JavaScript skills and good knowledge of UI/UX design.

Are you an ardent learner who’s always looking to improve? Do you want to be part of the digital transformation of an enterprise headquartered in Montreal that has many divisions across the world and still growing at a fast pace? Do you have interest in the latest innovative technologies? Then we would like to hear from you. Your current expertise will be used to maximize your full potential and will give you the opportunity to grow within our company.

 

How You Will Make Contributions That Matter:

  • Create and maintain web sites using Sitecore CMS and various Azure cloud services
  • Contribute across all phases of a project (e.g., Plan, Analyze, Design, Build, Test, and Deploy)
  • Enhance UI/UX for our current global web applications used by more than a thousand of users and participate in the creation of the new ones in our pipeline
  • Autonomous, can follow a project plan, and can execute on strategy both independently and in a team environment
  • Ability to be assigned to multiple projects simultaneously
  • Direct interactions and collaboration with business and marketings teams

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Hold a university or college diploma in computer science, information technology or any other relevant field
  • More than three (3) years of relevant experience in HTML, CSS/SASS, JavaScript, jQuery
  • Knowledge and experience working with mail services like Klaviyo, MailChimp
  • Develop and implement strategies for SEO optimization, global email marketing, and comprehensive digital marketing campaigns to drive brand awareness, engagement, and consumer acquisition
  • Should have minimum three (3) year of experience in developing applications using different CMS like Sitecore, Kentico etc
  • Skills in Azure and DevOps are added asset
  • Strong interest, or even better real experience in modern frameworks like React is a big plus
  • Experience designing web sites using Figma, Adobe Photoshop, Illustrator is highly desirable
  • Demonstrated strong adaptive and learning capacity to remain on the cutting edge of current technologies and future trends
  • Ability to operate in various business environments with interdependencies spanning multiple work-streams, teams, business divisions, time zones, cultures, and languages
  • Strong written and verbal communication skills to facilitate exchanges with business stakeholders
  • Bilingual - English (a must) and French (a plus)

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist Web, Digital Solutions (UI/UX)

Saputo Diary
Saint-Laurent - 40.34km
  IT & Telecoms Full-time
  88,325  -  115,930
For its Digital Web team, Saputo is looking for a motivated person to act as an IT Specialist. Our ideal candidate will have a mix of strong HTML/CSS/SASS/JavaScript skills and goo...
Learn More
Feb 5th, 2025 at 14:03

Security Guard/Mon-Fri/ 1600-0000 Full-time Job

Securitas Canada

Security & Safety   Oshawa
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.  

Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard/Mon-Fri/ 1600-0000

Securitas Canada
Oshawa - 435.31km
  Security & Safety Full-time
  18
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
Learn More
Feb 5th, 2025 at 13:57

Food services manager Full-time Job

Tim Hortons

Management   York University Heights
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Evaluate daily operations
  • Monitor staff performance
  • Plan and organize daily operations
  • Recruit staff
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Leading/instructing individuals
  • Address customers' complaints or concerns
  • Provide customer service

Supervision

  • 5-10 people

 

How to apply

By email

 

[email protected]

Food services manager

Tim Hortons
York University Heights - 486.88km
  Management Full-time
  28.50
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Feb 5th, 2025 at 13:37

Food service supervisor Full-time Job

Subway Sandwiches And Salads

Tourism & Restaurants   Angus
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Food service establishment

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Establish work schedules

Supervision

  • Food service counter attendants and food preparers

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Walking
  • Physically demanding

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player

 

7 Commerce Drive Unit 2AngusONL0M 1B0

How to apply

By email

 

[email protected]

Food service supervisor

Subway Sandwiches And Salads
Angus - 488.83km
  Tourism & Restaurants Full-time
  17.20  -  19
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Feb 5th, 2025 at 13:29

Warehouse Associate/Driver Full-time Job

Wolseley Canada

Transportation & Logistics   Parry Sound
Job Details
Every member of our warehouse team is an integral part of our business. They ensure every order is staged and delivered to our customers in a timely manner while helping maintain our Warehousing cleanliness and inventory.

 

What’s in it for you?

  • Regular business hours Monday to Friday
  • Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
  • Career development and training opportunities
  • Life insurance, disability and wellness program
  • Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
  • Paid vacation and sick time and day off on your birthday!
  • Bonus programs that include annual performance and profit sharing
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Education reimbursement for employees
  • Employee referral program
  • Safety shoe reimbursement

 

What you will do:

  • Load and unload product in a timely manner to meet delivery deadlines and customer commitments
  • Deliver orders to customers’ facilities, construction sites other branches or warehouses using the most effective itinerary or assigned itinerary.
  • Receive incoming shipments and checking for accuracy
  • Put away product to correct areas in the warehouse in a timely manner
  • Pick, pack and ship customer orders, including preparing documentation for shipment
  • Liaise with freight companies and inside/outside customers to determine shipping priorities
  • Responsible for transporting material to and from customer sites and other local locations.
  • Obtain necessary shipping documentation related to the assigned route.
  • Load items and orders into truck while adhering to a sometimes tight to delivery schedule.
  • Strap and/or secure material so that there is no damage or breakage to the material during transport.
  • Unload products according to the destination’s applicable rules.
  • Responsible for obtaining a signature of acknowledgment of delivery.
  • Ensure good housekeeping and safety procedures are maintained in the warehouse.

 

What you will bring:

  • Previous warehouse experience required
  • General basic computer skills including Microsoft Office is required
  • Exceptional customer service and communication skills
  • Must be dependable and reliable and willing to take initiative
  • Valid G license required.
  • Clean driver’s abstract is required. (No traffic tickets, no points, and no “at-fault” accidents within the last 3 years)
  • Able to regularly lift up to fifty (50lbs) pounds
  • Forklift certified or ability to be certified • WHMIS and TDG certification would be an asset
  • Knowledge of industry (Plumbing and or HVAC) products is an asset

 

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

 

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Warehouse Associate/Driver

Wolseley Canada
Parry Sound - 471.87km
  Transportation & Logistics Full-time
Every member of our warehouse team is an integral part of our business. They ensure every order is staged and delivered to our customers in a timely manner while helping maintain o...
Learn More
Feb 4th, 2025 at 17:07

Project Manager Full-time Job

Wolseley Canada

Management   Québec
Job Details

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program

 

What you will do

  • Coordinate projects internally (submission/execution)
  • Plan and monitor the progress of work (schedules)
  • Create, plan, supervise and assemble project files
  • Prepare purchase orders, subcontracting contracts
  • Analyze, understand and compare plans and submissions
  • Plan materials and site-specific purchases
  • Prepare, negotiate and approve all documents related to projects (notices of changes, deficiencies, statements, delivery memos, workshop drawings, etc.)
  • Analyze the progress of the work, quantify the schedules

 

What you will bring

  • DEC in building mechanics
  • Relevant experience of at least three (3) years
  • Have good knowledge of Microsoft Office
  • Ease of communication, positive attitude and ability to work in a team
  • Resourceful and structured
  • Great ease of learning
  • Knowledge of AS/400
  • Able to manage and structure a project from start to finish

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Project Manager

Wolseley Canada
Québec - 242.94km
  Management Full-time
What are the benefits for you? Normal opening hours Monday to Friday Full benefits with fully Company paid premiums for the basic kit from the first day of employment Professional...
Learn More
Feb 4th, 2025 at 17:05

Inside Sales Representative Full-time Job

Wolseley Canada

Sales & Retail   Québec
Job Details

The Inside Sales Representative is a vital member of our Inside Sales team. You have the privilege of building strong relationships with each customer and are the primary point of contact for establishing orders for delivery. You work closely with our Outside Sales team and the Warehouse team to ensure that deliveries are fulfilled and communicated correctly to everyone involved in the shipping process.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do:

  • Assume responsibility for order processing, which includes quoting prices within established margins, sourcing additional products and creating purchase orders.
  • Enter quotes and orders into the system accurately and in a timely manner.
  • Ensure accuracy in pricing, inventory and order information provided to customers.
  • Establish and maintain relationships with new and existing customers via telephone or email with the goal of driving additional sales.
  • Prepare quotes and process orders on behalf of outside sales staff.
  • Work closely with outside sales representatives.
  • Respond to customer requests promptly.
  • Achieve sales goals set by management by promoting or upselling products.
  • Adhere to the Company's safety policies and regulations.

 

What you will bring:

  • Inside sales experience in the heating industry preferred
  • DEC in building mechanics or DEP in plumbing and heating (an asset)
  • General computer skills, including Microsoft Office; knowledge of AS400 system an asset
  • High level of commitment to providing exceptional customer service
  • Proven initiative and ability to work independently and in a collaborative team environment
  • Strong organizational skills with respect to prioritizing and completing multiple tasks on a regular basis

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Inside Sales Representative

Wolseley Canada
Québec - 242.94km
  Sales & Retail Full-time
The Inside Sales Representative is a vital member of our Inside Sales team. You have the privilege of building strong relationships with each customer and are the primary point of...
Learn More
Feb 4th, 2025 at 17:03

Senior Business Systems Analyst Full-time Job

Canadian Tire Corporation, Limited

Administrative Jobs   Toronto
Job Details

What you’ll do

  • Develop an evolving knowledge of all supported applications, their interfaces, and technical environment

  • Accountable for enabling successful business outcomes across the loyalty solution stack with a special focus on designing and helping partner groups build production capabilities and reduce technical debt/risks

  • Provide hands-on support spanning across requirement analysis, solution design, build, test and implementing solutions

  • Maintain strong relationships with peers and other internal and external stakeholders across IT and Business Teams

  • Work with other team members to provide 2nd level incident support during business hours

  • Provide guidance and SME direction as to the best course of action to restore production during major incidents

  • Oversee the development and implementation of root cause fixes to prevent recurring problems

  • Provide guidance to the business regarding design, testing and implementation

  • Build, edit, and maintain the team backlog and board

  • Works as a liaison of between Product Owner and development team

  • Help Product Owner prioritizing backlog items on the basis of user value, time, and other team dependencies determined

  • Help Product Owner managing the backlog to keep it up to date and ready for future iteration

  • Participate in requirement gathering and create user stories with the guidance from Product Owner

  • Participate in test case review and proof of testing and regression testing process

  • Understand the scope of the upcoming Epics and User Stories

  • Help identify functional and non-functional requirement working with different stakeholders

 

What you bring

 

Domain Expertise

  • Requires Bachelor Science or Arts in a Computer Science, Engineering, Business or related discipline and 5+ years of experience in a related field.

  • Strong practical experience with business analysis practices such as Data Analysis and Requirements Gathering.

  • Strong knowledge and experience of Agile/Scrum and Product Ownership and DevOps practices (high level).

  • Understanding of SAFe methodology.

  • Strong practical experience with various development methodologies.

 

Individual Skills

  • You are a self-motivated, agile, and innovative team member who can manage in an environment of change and ambiguity.

  • Strong communication skills with ability to present complex messages and trade-offs and tell a compelling story.

  • Strong problem solver with ability to resolve blockers and maintain progress on the solution.

  • Strong modelling skills to depict outcomes in a variety of ways – analysis and critical thinking.

  • Strong facilitation and interpersonal skills - ability to collaborate, negotiate, conflict-manage.

  • Ability to multi-task and work on multiple projects at the same time under tight deadlines.

  • Ability to navigate ambiguity, overcome confusion, and simplify complex scenarios.

  • Ability to carry forward tasks with minimal supervision.

  • Ability to organize and plan own work.

  • Proficiency in written English and good documentation skills.

  • Proficiency with SharePoint, Jira, Confluence, Powerpoint, Lucidcharts.

 

Nice to Have

  • Experience with working in a Cloud environment (Azure, GCP or AWS)

  • Experience with microservices architecture and event streaming

  • Experience working in Retail Industry

  • Specific experience in Agile methodologies such as SAFe

  • Experience with Data Lake or Big Data analytics technologies

 

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

Senior Business Systems Analyst

Canadian Tire Corporation, Limited
Toronto - 485.87km
  Administrative Jobs Full-time
What you’ll do Develop an evolving knowledge of all supported applications, their interfaces, and technical environment Accountable for enabling successful business outcomes across...
Learn More
Feb 4th, 2025 at 17:01

Tax Accounting Analyst Full-time Job

City Of Oshawa

Financial Services   Oshawa
Job Details

Reporting to Supervisor, Taxation Services, the Tax Accounting Analyst is responsible for ensuring transactions in the property tax system for the City are in compliance with legislation, policies and PSAB standards while ensuring efficient customer focused service delivery.

Responsibilities:

  • Ensure the integrity of tax account data, resolve anomalies, and manage payment options
  • Monitor tax payments, manage the property tax schedule, and oversee tax adjustment applications
  • Ensure legislative compliance for tax rebates, reductions, and refunds, including Senior, Disabled, Charity, Heritage, and Tax Deferral programs
  • Manage assessment base, including reviewing property sales, municipally owned properties, and assessment accuracy with M.P.A.C.
  • Coordinate with financial institutions for mortgage tax program management, including interest additions and deletions, payment reconciliation, and compliance reporting
  • Perform tax accounting analysis, including reconciliation of property tax subledger, daily transaction reviews, remittances, and providing recommendations to management
  • Assist Tax Administration staff where necessary and other duties as assigned
  • Support and demonstrate the City of Oshawa core values of Authenticity, Courage and Trust

Requirements:

  • Demonstrated knowledge and skill normally associated with the completion of a three (3) year degree in Business Administration from a recognized community college and a minimum three (3) years of relevant property taxation experience in a municipal environment
  • Completion of the Municipal Tax Administration Program (M.T.A.P.) certification is required
  • LEAN certification is considered an asset
  • Strong mathematical, analytical skills, investigative and research abilities with a high level of financial accounting skills and possess a sense of accuracy and thoroughness along with good organizational and administrative skills
  • Established skills and experience using PC equipment and related software applications, (i.e. MS Office Suite, Knowledge of TXM tax software, PeopleSoft, Intelligenz software) and other information technology relating to municipal government taxation
  • Excellent customer service experience and good communication skills, both oral and written, to deal effectively with the public, staff, other levels of government
  • Demonstrated ability to work on own initiative and under pressure in order to meet rigid deadlines

Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.

We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process.

Tax Accounting Analyst

City Of Oshawa
Oshawa - 435.31km
  Financial Services Full-time
  38.67  -  42.96
Reporting to Supervisor, Taxation Services, the Tax Accounting Analyst is responsible for ensuring transactions in the property tax system for the City are in compliance with legis...
Learn More
Feb 4th, 2025 at 16:59

Financial Specialist 1, Revenue Full-time Job

City Of Ottawa

Financial Services   Ottawa
Job Details

Application Close: 19/02/2025

JOB SUMMARY

The mandate of the Revenue Service is to ensure that all revenue functions at the City of Ottawa are undertaken with a strategic corporate outlook, reflect industry best practices, and comply with statutory regulations to meet the expectations of Council and provide equitable services to the citizens of Ottawa.

You have varying responsibilities related to the operations for an assigned organizational area (Customer Accounts, Assessment, Billing or Collections) within the Revenue Service, including responding to customer inquiries, maintaining customer accounts, collecting arrears, performing billing and assessment functions and providing customer service in taxation, water, and accounts receivable. You are responsible for providing superior customer service in handling tax water account and accounts receivable issues to ensure a high customer satisfaction level and positive image of the city are maintained.

EDUCATION AND EXPERIENCE

Completion of 2 year community college program in Business Administration

Minimum of 3 years of customer inquiry/problem solving experience dealing with customers on the telephone and/or in person, including at least 1 year of finance experience

Experience working within a municipal government environment and payment/collection experience is an asset

CERTIFICATIONS AND LICENCES

Completion of Municipal Administration Program (MAP) from AMCTO and/or Municipal Tax Administration Program (MTAP) from OMTRA is desirable

KNOWLEDGE

  • Requires a basic understanding of the municipal structure and billing and collections processes
  • Microsoft Office suite (intermediate knowledge and skill)
  • Knowledge of specialized software applications used by the city for payment processing and analysis, including, such as but not limited to VTAX, AQUACIS, SAP, CLASS, ICON, AUTOPROC, A basic understanding of the concept of computer networking is required and an appreciation for data integrity and network security
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Letter and memo writing using corporate standards
  • Ability to complete complex calculations and analysis
  • Ability to read, interprets, understand and explain legislation, provincial statutes, municipal by-laws and policies
  • Strong data-entry, retrieval and keyboarding skills including use of standard office equipment, including operating an IBM compatible computer in Microsoft Windows 
  • Basic technical troubleshooting capabilities
  • Strong customer service skills
  • Ability to communicate effectively and tactfully as required
  • Ability to prioritize and multi-task
  • Strong organizational skills
  • Ability to make sound decisions and exercise discretion in decision-making

WHAT YOU NEED TO KNOW

  • Various Language Requirement: English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing. 
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Financial Specialist 1, Revenue

City Of Ottawa
Ottawa - 138.5km
  Financial Services Full-time
  64,175.02  -  75,085.92
Application Close: 19/02/2025 JOB SUMMARY The mandate of the Revenue Service is to ensure that all revenue functions at the City of Ottawa are undertaken with a strategic corporate...
Learn More
Feb 4th, 2025 at 16:51

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