3294 Jobs Found

Customer Service Representative Full-time Job

BMO Canada

Customer Service   Toronto
Job Details

Application Deadline:

04/29/2025

Address:

141 Saturn Road

Job Family Group:

Retail Banking Sales & Service

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
Toronto - 496.52km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 04/29/2025 Address: 141 Saturn Road Job Family Group: Retail Banking Sales & Service   Delivers exceptional service to BMO customers and prospects. Identi...
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Apr 9th, 2025 at 14:21

Bilingual Security Operator - Part Time Full-time Job

Securitas Canada

Security & Safety   Ottawa
Job Details

We are seeking part-time/on-call bilingual operators for our client site.

RESPONSIBILITIES:

  • Operate security systems, CCTV, intercom, and security-related network systems in the SOC office.
  • Remote patrols using CCTV cameras.
  • Conduct investigations and review CCTV footage when assigned.
  • Monitor CCTV cameras for functionality. Monitor activity on cameras across sites. Reposition camera angles as necessary from the remote controls.
  • Monitor and control access control equipment (gates, doors, portals, etc.).
  • Advise the Embedded technician or shift Supervisor when there are system malfunctions.
  • Respond to security and emergency incidents. Call local authorities when needed and site contacts of the emergency. Respond using our Standard Operating Procedures (SOPs). 
  • Assume responsibility for site security operations in the absence of the Site Manager or Shift Supervisor.
  • Answering high volumes of intercoms, phone calls, and emails in a timely and professional manner.
  • Writing reports for our Security Management System (Technical Reports, Operational reports, and Incident Reports). 
  • Responding to emails, creating profiles, activating HIDs, activating spare cards, access changes, and all other tasks assigned by the Shift Supervisor.
  • Other duties as assigned.

QUALIFICATIONS: 

  • Bilingual in English and French, strong in both verbal and written.
  • Have a personal vehicle; public transportation is unavailable.
  • Ability to work a rotational schedule (days, evenings, and overnights). Shifts can be 8–12 hours in duration.
  • Strong observational skills with the ability to detect and respond to security threats.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and composed under pressure.
  • Proficiency in using security equipment and technology.

Bilingual Security Operator - Part Time

Securitas Canada
Ottawa - 158.63km
  Security & Safety Full-time
We are seeking part-time/on-call bilingual operators for our client site. RESPONSIBILITIES: Operate security systems, CCTV, intercom, and security-related network systems in the SO...
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Apr 9th, 2025 at 14:18

Bilingual Security Operator - Part Time Part-time Job

Securitas Canada

Security & Safety   Ottawa
Job Details

We are seeking part-time/on-call bilingual operators for our client site.

RESPONSIBILITIES:

  • Operate security systems, CCTV, intercom, and security-related network systems in the SOC office.
  • Remote patrols using CCTV cameras.
  • Conduct investigations and review CCTV footage when assigned.
  • Monitor CCTV cameras for functionality. Monitor activity on cameras across sites. Reposition camera angles as necessary from the remote controls.
  • Monitor and control access control equipment (gates, doors, portals, etc.).
  • Advise the Embedded technician or shift Supervisor when there are system malfunctions.
  • Respond to security and emergency incidents. Call local authorities when needed and site contacts of the emergency. Respond using our Standard Operating Procedures (SOPs). 
  • Assume responsibility for site security operations in the absence of the Site Manager or Shift Supervisor.
  • Answering high volumes of intercoms, phone calls, and emails in a timely and professional manner.
  • Writing reports for our Security Management System (Technical Reports, Operational reports, and Incident Reports). 
  • Responding to emails, creating profiles, activating HIDs, activating spare cards, access changes, and all other tasks assigned by the Shift Supervisor.
  • Other duties as assigned.

QUALIFICATIONS: 

  • Bilingual in English and French, strong in both verbal and written.
  • Have a personal vehicle; public transportation is unavailable.
  • Ability to work a rotational schedule (days, evenings, and overnights). Shifts can be 8–12 hours in duration.
  • Strong observational skills with the ability to detect and respond to security threats.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and composed under pressure.
  • Proficiency in using security equipment and technology.

Bilingual Security Operator - Part Time

Securitas Canada
Ottawa - 158.63km
  Security & Safety Part-time
  22.25
We are seeking part-time/on-call bilingual operators for our client site. RESPONSIBILITIES: Operate security systems, CCTV, intercom, and security-related network systems in the SO...
Learn More
Apr 8th, 2025 at 18:28

Account Executive - FSOP Full-time Job

Coca-Cola Canada Bottling Limited.

Administrative Jobs   Toronto
Job Details

About This Opportunity

As the Account Executive, FSOP, you will be responsible for the development of direct sales strategies aimed at achieving and/or exceeding the predetermined sales objectives to support the growth of the company's business while selling products and services to a select group of large national accounts. Acting as an individual contributor with comprehensive knowledge of the food service industry, customer management (national & regional in scope), revenue growth, P&L/financial acumen, contract negotiations and customer marketing; ability to execute highly complex or specialized projects. 

The Account Executive will work with account team to manage key aspects of the business relationship with multiple customers, develop and implement Annual Business Plans which support business objectives, act as a system-wide expert on strategy, business systems, and operating philosophy of assigned customer(s), and ensure flawless execution of programs throughout the system. 

Responsibilities

  • Develops Annual Business Plan with customer, Company, Bottler and system input that outline key strategies and initiatives for Coca-Cola growth within customer's management and Bottler system.
  • Ensures business plan and marketing activities are developed to deliver volume, revenue, profit, and customer satisfaction commitments made to all stakeholders during business acquisition and/or stewardship planning.
  • Grows level of customer satisfaction, maintains win/win business relationship, and ensures effective communication with all key buying influences.
  • Manages communication with Company, Bottler system and customer field network to ensure constant application of strategies as outlined in the Annual Business Plan and flawless execution of programs.
  • Aligns system resources to implement marketing and operational programs according to plan, schedule, and budget.
  • Acts as a system-wide customer expert to ensure that the Coca-Cola system understands customer(s) objectives, strategies, positioning, and needs and that Company programs are consistent with their needs.

Qualifications

  • Bachelor's degree or equivalent experience with a major in Business or Finance would be considered an asset
  • Minimum of 2 years in sales/marketing and major account management; 3-5 years in consumer goods industry
  • Experience in developing successful annual business plans and price/package for customers
  • Previous progressive responsibility with account management at a consumer goods organization
  • Proficient experience with computer application such as SAP, Excel, Powerpoint etc. 

Account Executive - FSOP

Coca-Cola Canada Bottling Limited.
Toronto - 496.52km
  Administrative Jobs Full-time
About This Opportunity As the Account Executive, FSOP, you will be responsible for the development of direct sales strategies aimed at achieving and/or exceeding the predetermined...
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Apr 8th, 2025 at 18:23

Restaurant manager Full-time Job

A&W Restaurant

Management   Toronto
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Analyze budget to boost and maintain the restaurant’s profits
  • Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
  • Evaluate daily operations
  • Modify food preparation methods and menu prices according to the restaurant budget
  • Monitor revenues to determine labour cost
  • Monitor staff performance
  • Plan and organize daily operations
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Leading/instructing individuals
  • Address customers' complaints or concerns
  • Provide customer service

 

How to apply

By email

 

[email protected]

Restaurant manager

A&W Restaurant
Toronto - 496.52km
  Management Full-time
  34.10
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 to less than 7 months On site  Work must be completed at the physical location. The...
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Apr 8th, 2025 at 17:54

Terminal Manager Full-time Job

Day & Ross Inc.

Management   Québec
Job Details

As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible for managing operational costs while operating within a network.  This position is about driving change, developing and engaging teams and continuous improvement.

How You’ll Help:
•    Empower and lead team to meet organizational objectives.   
•    Develop KPI’s to drive service, quality and safety
•    Ensuring supervisors improve safety results by leading regular safety blitzes and safety walkabouts, and developing a culture of peer-to-peer safety interaction
•    Interact with other Operations departments and supervisory teams at other Terminals to enable on-time service and quality
•    Successfully manage multiple issues with competing priorities simultaneously
•    Manage budget and workforce productivity
•    Prioritize and manage customer shipments to maximize profit
•    Develop Supervisors and employees through evaluation of their performance, providing pinpointed feedback and subsequently providing coaching and guidance
 

Your Skills & Experience: 
•    Minimum of secondary education, with preference of post-secondary education.
•    5-8 years of experience leading teams, developing talent and managing culture and performance 
•    Ideal to have leadership experience in transportation or operations as well as various roles in transportation 
•    exceptional leadership and influencing skills, including the ability to effectively get things done through others, lead by example, coach, and support staff and other leaders
•    strong conflict resolution skills and leadership
•    results driven
•    a strong sense of customer service and urgency, troubleshooting and problem solving skills;
•    strong interpersonal and communication skills, both verbal and written
•    computer skills including the Microsoft Suite and preferably, Truck Mate
•    the ability to lead and reinforce a strong culture of workplace safety
•     English and French (verbal/written/spoken) required
•    Able to work with little supervision
•    This role is accountable to the Regional Director
•    Subject to a criminal background check prior to employment
•    Travel is typically not required; may happen on an occasional basis
•    Office environment with computer work and handling of documentation
•    Terminal  visits across the region
•    Extended period sitting in a work station working on a computer and on a phone
•    Normally Monday to Friday, day time hours but may be required outside of these hours
•    Follows all company expectations to promote a safe work environment. Perform all work safely in a fast-paced work environment. Required PPE must be worn at all times

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Terminal Manager

Day & Ross Inc.
Québec - 238.93km
  Management Full-time
As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible...
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Apr 8th, 2025 at 17:35

Employee Service Centre Representative Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

Requisition ID: 16989 
Department: Finance and Corporate Services Dept. 
Service: Payroll, Pensions & Benefits Service 
Branch: Client Experience Branch 
Employment Type: 2 Full-time Temporary-Up to 1 year
Work Hours: 35.00hours per week
Affiliation: Non Union/Non MPE
Salary Information: $64,175.02- $75,085.92 annually (2024 rates of pay)
Location: 100 Constellation, Nepean 
City: Ottawa, ON 
Job Category: Administrative and Support Services
Application Close: 23/04/2025

JOB SUMMARY

Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.

You serve as the first point of contact and source of expertise for City staff regarding payroll, pension and benefits information, inquiries and transactions.

You provide day-to-day and ongoing front line support services for pay, benefit, pension and ESS (Employee Self Service)/MSS (Manager Self Service) calls, and demonstrate sound judgement, tact and discretion when interacting with City staff at all levels. You also provide user support and training, troubleshooting, problem resolution, process development, documentation and record keeping as required. In addition, you are responsible for the integrity of data in the OMERS Pension Plan's secure site (e-access) and the insurance carrier's secure site, and for updating and auditing payroll, pension and benefits master data in SAP as required in response to employee requests.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma in Business or related field

Minimum of 3 years of related experience in a variety of Payroll and/or HR functional areas with an emphasis on front end client service

CERTIFICATIONS AND LICENCES

Related Accounting, Finance, Payroll and/or Human Resources certification is preferred

KNOWLEDGE

  • Customer service principles
  • The City of Ottawa’s departments, internal operational and administrative procedures, relevant contacts, collective agreements and services
  • Working knowledge of Payroll and HR policies, processes and procedures
  • Microsoft Office Suite and other corporate standard software as required
  • Intermediate knowledge of SAP
  • Legislation - Canada Revenue Agency, ESA, CLC, Pension and Benefits Standards Act, Ontario Pension and Benefits Act, MFIPPA, WSIB
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
  • Demonstrated knowledge of SAP operation with a HR/Payroll services environment
  • Apply collective agreements provisions as they relate to employee transactions
  • Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
  • Strict attention to detail and accuracy in the maintenance of records: ability to produce spreadsheets and statistical reports
  • Communication skills with all levels of employees, management and the general public
  • Work independently and within a team to develop innovative solutions
  • Communicate effectively on complex issues
  • Superior client service skills including patient and tactful with clients and other staff
  • Highly organized/reliable and flexible
  • Integrity, tact, discretion and good judgment in maintaining confidential information
  • Takes initiative
  • Creative/innovative
  • Thorough
  • Team player
  • Resourceful
  • Able to handle multiple tasks and work independently with minimum supervision under tight deadlines

WHAT YOU NEED TO KNOW

  • Various Language Requirement: English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.      
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Employee Service Centre Representative

City Of Ottawa
Ottawa - 158.63km
  Customer Service Full-time
Requisition ID: 16989  Department: Finance and Corporate Services Dept.  Service: Payroll, Pensions & Benefits Service  Branch: Client Experience Branch  Employment Type: 2 Ful...
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Apr 8th, 2025 at 17:30

Software Developer (Reactjs/Nodejs) Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

Contributes to the overall success of the Digital Banking Unit in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.

 

Is this role right for you? In this role you will:

 

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

  • Write well designed, testable, efficient code by using best software development practices.

  • Gather and refine specifications and requirements based on technical needs.

  • Create and maintain software documentation.

  • Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.

  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

  • Champions a high-performance environment and contributes to an inclusive work environment.

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

  • In depth knowledge of programming languages, frameworks, utilities, and other technologies used by the team (React & Node JS).

  • Bachelor/master’s degree in computer science/engineering, Information Systems, or other related field (or equivalent work experience).

  • Excellent communication skills with ability to influence decision making across stakeholders.

  • Demonstrated ability to lead team members with differing opinions and levels of experience.

  • Project management skills to map and execute short- and long-term plans for the team.

  • Effective organization, planning, and time management skills.

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.

  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

Work arrangements: Hybrid

 

#LI-Hybrid

Software Developer (Reactjs/Nodejs)

Scotiabank
Toronto - 496.52km
  IT & Telecoms Full-time
Contributes to the overall success of the Digital Banking Unit in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s bu...
Learn More
Apr 8th, 2025 at 17:02

Sales Representative - RénoAssistance Full-time Job

EspaceProprio

Sales & Retail   Montréal
Job Details

RénoAssistance is currently looking for a Sales Representative.

 

Does this sound like you? Would you like to put your passion to use and join the residential sales team as a Sales Representative?

 

What will your days look like?

  • Understand the motivations and the needs of the clients in order to assist them accordingly

  • Use price grids to make detailed cost estimates and propose personalized, realistic solutions based on the clients’ budget;

  • Select the best contractors for the project using our “MatchParfait” tool;

  • Strategically follow up with clients and contractors while also coordinating appointments;

  • Use CRM tools to plan and track the sales cycle of clients;

  • Analyze bids to advise clients impartially on the best offer;

  • Regularly develop your client base and ensure customer loyalty;

  • Recruit construction contractors and demonstrate the added value of a partnership with RenoAssistance.

 

What do you need to be a Sales Advisor with us?

  • Excellent verbal and written communication skills;

  • 3 years of experience in a sales-related role;

  • Advanced oral English or full bilingualism to serve a wider client base;

  • Ability to quickly understand and analyze the needs of clients;

  • Ability to work with multiple software and tools simultaneously (CRM, Outlook) while communicating effectively with clients;

  • Strong organizational skills, good time management, and attention to detail;

  • Ability to work independently and as part of a team;

  • Results-oriented and motivated to exceed targets;

  • Knowledge of construction, renovation, design, or decoration is an asset, but complete training will be provided during onboarding;

  • Ability to work both remotely and at our offices (Montreal, Charny, and Laval): details about our hybrid work model will be shared during the recruitment process.

 

Benefits that really make a difference:

  • A collective insurance program partially paid by the employer (including drug, dental, travel, life, disability, etc.) with a $500 health account;

  • A bonus system to acknowledge and reward your work;

  • A generous vacation policy;

  • 5 paid personal days off as of your first day;

  • Access to an employee and family assistance program (EFAP);

  • Telemedicine service;

  • An annual allowance of $200 for sports and cultural activities;

  • A paid day off for moving and for volunteering;

  • Various employee discounts to help you carry out your real estate projects with confidence and at reduced costs;

  • An annual base salary plus a performance-based commission plan.

 

And we don’t stop there, because we really care about you:

  • A hybrid and flexible telework model;

  • An onboarding process to quickly familiarize you with your work environment and our services;

  • A work environment that prioritizes both your professional development and personal fulfillment;

  • A social club that ensures your daily life with us is pleasant and stimulating;

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

 

 

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

 

 

#LBRA
#LI-Hybrid

Sales Representative - RénoAssistance

EspaceProprio
Montréal - 6.33km
  Sales & Retail Full-time
RénoAssistance is currently looking for a Sales Representative.   Does this sound like you? Would you like to put your passion to use and join the residential sales team as a Sales...
Learn More
Apr 7th, 2025 at 17:05

Customer Service Advisor - DuProprio Full-time Job

EspaceProprio

Customer Service   Québec
Job Details

Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day-to-day life look like? 
 
  

  • Make a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;   

  • Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.   

 

 
 

What do you need to be a Customer Service  Advisor ? 

  • For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.); 

  • For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);  

  • A passion for customer service, because for you, it’s important to make a difference;  

  • An approach based on listening and understanding customer needs ;   

  • Interpersonal skills ;  

  • A proactive and empathetic attitude to support clients in their sales project;

  • Some customer service experience, at least enough to know you like it;   

  • Great ease with computers;  

  • The ability to work from our Charny office (8389 avenue Sous-le-Vent). (Details about our hybrid work mode will be presented to you during the recruitment process).   

 

 

Benefits that make a real difference  

  • An hourly wage starting at $ 20.90 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;  

  • Recognition of relevant years of experience;  

  • The support of a team of senior advisors and colleagues to help you;  

  • A bonus system to highlight and reward your work; 

  • Paid floating leave days as soon as you start your job ; 

  • Access to an employee and family assistance program (PAEF );   

  • A telemedicine service ;   

  • An annual allowance of $200 for your sports and cultural activities;  

  • A day of paid leave when you move and for volunteering;  

  • Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost.  

 

And we don't stop there, because we really care about you:  

  • An integration process to quickly familiarize you with your work environment and our services;  

  • A work environment that prioritizes both your professional development and your personal growth;  

  • A social club that ensures your daily life with us is pleasant and stimulating;  

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

Customer Service Advisor - DuProprio

EspaceProprio
Québec - 238.93km
  Customer Service Full-time
Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day-to-day life look like?       Make a difference...
Learn More
Apr 7th, 2025 at 17:04

Bilingual Contact Centre Representative, Canadian Banking, Easyline Full-time Job

TD

Customer Service   Montréal
Job Details

Work Location:

Montréal, Quebec, Canada

 

Hours:

37.5

 

Line of Business:

Personal & Commercial Banking

 

Pay Details:

45 700 $/$45,700 - 61 000 $/$61,000 CAD

 

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

 

Job Description:

Department Overview 

Supporting and helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’llhave opportunities to grow and make a meaningful difference to our customers, our communitiesand our business. 

Job Details  

What Youll Do 

As the voice of TD, you’ll be passionate about understandingour customers. Whether you’reassisting in-bound customers with account inquiries orresolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’llconsistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers.  

As a valued member of our Contact Centre Team, you will:  

  • Make peoples day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions.  

  • Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. 

  • Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. 

  • Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.   

 

Job Requirements  

What You Need to Succeed  

We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter. 

  • High School Diploma or equivalent  

  • Bilingual (French & English) 

  • Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)  

  • Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. 

  • Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). 

  • Flexibility, resiliency, and a positive attitude when responding to challenging situations.  

  • Ability to work both independently and as part of a team.  

  • Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. 

 

Language Requirement 

This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. 

Additional Information  

We’re delighted that youre considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.  

Colleague Development  

If youre interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion forhelping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.  

Training & Onboarding 

We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. 

InterviewProcess  

We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.

Bilingual Contact Centre Representative, Canadian Banking, Easyline

TD
Montréal - 6.33km
  Customer Service Full-time
Work Location: Montréal, Quebec, Canada   Hours: 37.5   Line of Business: Personal & Commercial Banking   Pay Details: 45 700 $/$45,700 - 61 000 $/$61,000 CAD   TD is committed...
Learn More
Apr 7th, 2025 at 16:18

Security Guard - Full Time - Government Site Full-time Job

Securitas Canada

Security & Safety   Toronto
Job Details

We are seeking over 10+ Security guards for on call positions at data centres across the GTA. We are looking for individuals with a high level of customer service and security experience. Priority to those with a strong customer service background. We are looking for individuals that can commit to 3-4 shifts per week and be able to travel between sites as this client runs on a campus model. 

We value diversity and inclusion and encourage all qualified people to apply.

https://www.securitas.ca/careers/security-guard

The posting will remain open until filled. 

Position Overview:

Wages: $25.00/hr 

Locations: 

Richmond Hill (Leslie and Major Mackenzie), 

  • Sunday to Thursday 11:00PM-7:00AM
  • Sunday to Thursday 11:00PM-7:00AM (Temporary Position Until Aug 31, 2025)

Vaughan (Weston and Steeles)

  • Monday to Friday 7:00AM-3:00PM (1 year Mat Leave Contract)
  • Monday to Friday 7:00AM-3:00PM

Etobicoke (Humberline and Finch)

  • Monday to Friday 7:00AM-3:00PM

 

RESPONSIBILITIES:

  • Perform access control provision duties, verify contractors coming on-site.
  • Screen client employees and contractors with handheld wand metal detection devices.
  • Be on call when a shift needs coverage sometimes on short notice.
  • Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
  • De-escalate situations when individuals refuse screening, deny entry and contact supervisor on duty.

QUALIFICATIONS: 

  • Valid Ontario Security License
  • Valid First Aid and CPR Certificate
  • Thorough understanding of security protocols and procedures including emergency response.
  • 3 years of security experience or 5 years of customer service experience with direct customer facing experience.
  • Eligibility for reliability clearances required.

Please note that positions can change as candidates are selected to fill these roles.

Security Guard - Full Time - Government Site

Securitas Canada
Toronto - 496.52km
  Security & Safety Full-time
  25
We are seeking over 10+ Security guards for on call positions at data centres across the GTA. We are looking for individuals with a high level of customer service and security expe...
Learn More
Apr 7th, 2025 at 16:07

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