All jobs within 200 km around Simcoe

As a Representative in Customer Care at Enbridge, customer centricity will be your focus as you handle interactions from customers on a number of topics ranging from utility service, billing and invoices to move and transfer requests.

Note: You must be available to work during the core hours of 9am-3pm each day. A 4-hour shift will be scheduled during these hours and must be available to work full time hours 8am-4:30pm during training.

What You Will Do:

• Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.

• Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.

• The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.

• Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.

• Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).

• Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.

• Complete other tasks and activities as business needs dictate.

Who You Are:

• Secondary school education or equivalent.

• Minimum 3 years of clerical and customer contact experience required.

• Proven verbal and written communication skills.

• Ability to exercise good judgment with minimal supervision.

• Knowledge of Customer Information Systems is an asset, including SAP and Kubra.

• Excellent analytical skills, decision making ability, negotiations and problem-solving skills.

• Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.

• Excellent interpersonal skills and ability to function within a team.

• Ability to plan and use time effectively.

• Flexibility with respect to shifts.

Preferred:

• Mass market billing experience is an asset.

• Experience in a call center environment preferred.

• Bilingualism is an asset.

#LI-Hybrid

Overview

Overview

Overview

Overview

Monday to Friday / 2:00 p.m. – 10:30 p.m.
Mississauga, ON

As a Licensed Trailer Technician at Day & Ross, you will be responsible for repairing and inspecting trailers, and be a key member of our maintenance team. You are responsible for preventative maintenance, pre-inspection maintenance, diagnostics and repairs on the company’s fleet of trailers in accordance with the applicable level of training and apprenticeship.

How You’ll Help

• Responsible for the maintenance and repair of trailers according to work orders and in keeping with level of training.
• Work independently to complete diagnostic, service, repair and maintain trailers.
• Knowledge of Trailer Bodywork is a great asset. 
• Maintaining safe shop environment (may include snow removal from the roof, de-icing, washing vehicles, sweeping, only if necessary).
• Other duties as may be required.

Your Skills & Experience:

• Work experience in the trucking industry.
• Experience in Trailer tire repairs, brakes, suspension, lights, bodywork, etc.
• Red Seal journeyperson certification is required.
• Previous experience and qualification to perform Safety inspections are required in this position.
• Physically fit and able to lift, move, reach, bend, walk, stand, grasp, balance, climb, kneel and crouch for extended period of time.
• Strong knowledge of transportation industry rules and regulations regarding transport trailers and components.
• Knowledge of and ability to use safe work practices, including safe lifting and bending, working in tight spaces, etc.
• Troubleshooting and problem-solving abilities, Strong attention to detail, good communication skills –verbal and written.

What we offer:

• Top-Tier compensation.
• Yearly tool and boots allowance. 
• Unmatched work environment. 
• Career growth.
• Medical & dental benefits.
• Company-matched Pension Plan
• Recognition & discount programs.
• Educational assistance -.

Job Summary
This position maintains a diverse range of delivery vehicles, from a variety of manufacturers. He/She troubleshoots and maintains/repairs various systems including hydraulic brakes, electronics, and engines. This position performs other tasks as requested.

Responsibilities:

• Repairs all UPS vehicles
• Perform PMI (Preventative Maintenance Inspections)
• Ensures all vehicles are maintained regularly and in a timely manner.

Qualifications:

• Ability to lift 70 lbs./32 kgs.
• Availability to work flexible shifts, up to 5 days per week
• Ability to work in a fast-paced warehouse environment and occasionally outdoors
• Possession of essential hand tools

The Warehouse Associate’s position is a physical fast-paced and labor-intensive role within a warehouse environment that involves sorting/stocking packages as well as loading and unloading them into and out of UPS package delivery vehicles and trailers.

Job Type: Part-Time - Permanent

Work Location: 2900 Steeles Avenue West Concord ON L4K 3S2.

Workdays: Monday to Friday

Shift duration: 2AM to 7AM (3-5 hours per day)

Must be able to work a minimum of 25hrs/week and be Flexible with the Start and Finish times

• Unload packages into and from package delivery vehicles
• Learn and properly execute company-established package handling methods
• Sort and stock packages based on postal codes

• Ability to lift up to 70 lbs. (35kg)
• Full availability to work Monday to Friday (all five days of the week)
• Ability to read and memorize postal codes
• Comfortable working in a fast-paced and physically demanding environment
• Comfortable working inside truck trailers and package delivery vehicles
• Warehouse experience (would be considered an asset)

Compensation and Benefits:

• $18.30/hr peak season pay rate ($17.30+ an hourly bonus of $1) and automatic progression as per the existing Union Collective Agreement.
• Tuition reimbursement of up to $6000 per year + $300 for course materials (books)
• Health and dental benefits after 12 months of employment (commences on the first day of the month after meeting the requirement)
• 2 weeks of paid vacation after one year of service
• Employee Referral Bonus Program ($300 per referred Package Handler)
• Immediate access to UPS ‘Employee Discounts’ upon hiring
• Paid training
• Opportunity for advancement within a Fortune 100 Company
• Free parking

Working Conditions:

• Exposed to changing temperatures while working in a warehouse environment.

• In our industry, this position is also known as Warehouse Worker Warehouse Associate Sorter Loader/Unloader and Shipper/Receiver.

UPS Package Drivers deliver and pick up packages from residential and/or commercial properties. This role involves driving, continual lifting, lowering, and carrying packages in a physical, fast-paced environment. Drivers practice safe transportation methods while traveling to and from destinations, ensuring the best customer service through efficiency and dedication.

Job Type:Full -Time Permanent (as required).

Work Location:566 Riverview Drive, Chatham ON.

Workdays:Monday to Friday (as required).

Shift Start:9:30 AM (Flexibility with start & finish times is required based on operational needs) * average 8-10 hours.

Hourly Wage:$17.30/hourly (guaranteed wage progression through Union Collective Agreement to $35.89).

KEY RESPONSIBILITIES:

• Deliver and pick up UPS packages efficiently and effectively
• Learn and properly execute UPS safe and defensive driving methods       Assist with loading and unloading trucks as required
• Record, track, and maintain information about delivered packages
• Comply with UPS appearance guidelines by wearing the company provided vest and uniform

REQUIREMENTS:

• Ability to lift up to 70 lbs. (32kg) unassisted. Typical package weight ranges from 25-35 lbs.
• Capacity to work in a fast-paced environment
• Strong customer service skills 
• Proficiency in navigating and finding locations using maps, GPS devices, and map books
• Possession of a valid Ontario G driver’s license
• Clean Driver's Abstract confirming:  a) No violations for the current year (last 12 months) and no more than 2 violations for the previous 3-year period (last 36 months) b) No accidents and maximum 5 demerit points for the previous 3-year period (last 36 months)

COMPENSATION AND BENEFITS:

• Guaranteed wage progression through Union Collective Agreement to $35.89 per hour after 48 months of service
• Paid training
• Overtime
• Weekly Pay/ Direct Deposit- Every Friday
• Personal Paid Days off (after 60’s days initial probation)
• 2 weeks of paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 weeks)  
• Extended Health Care Benefits (Vision, health, life insurance, and dental benefits after one year of service)
• Pension plan
• Immediate access to UPS ‘Employee Discounts’
• Free Onsite Parking
• Employee Referral Bonus Program (conditions applied)
• Opportunity for advancement within a Fortune 50 Company

EXPENSES/WORKING CONDITIONS:

• Monthly union dues (approximately $52/month)
• A union initiation fee of $50 (will be deducted after completing 90 working days with UPS)
• Exposed to hot/cold temperatures when working outdoors and warehouse facilities
• Wear a company-provided uniform and adhere to the company’s Appearance Guidelines

Of Note:In our industry, this position is also known as Courier, Delivery Driver, Personal Vehicle Driver, etc.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. This position may utilize heavy machinery to complete tasks. This position performs other tasks as assigned.

Responsibilities:

• Delivers outstanding customer service to walk-in customers and telephone inquiries.

• Takes ownership of customer's shipping needs and offers viable solutions.

• Takes action to learn all product and service offerings, alternative solutions, and industry trends.

• Operates all equipment, software, and devices and trains others.

• Maintains a clean, organized, and safe working environment.

Qualifications:

• High school diploma, GED, or international equivalent

• Strong computer skills, including Microsoft Office and Adobe Suites

• MUST BE ABLE TO TYPE AT LEAST 30 WORDS PER MINUTE

• Strong verbal and written communication skills

• Ability to lift 40+ lbs./18+ kgs.

Compensation and benefits:

• $17.30 per hour, 12 months’ merit increases (annual appraisal)

• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service

• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)

• 5 personal days after 60 days’ initial probation

• Weekly payments/direct deposit – every Friday

• Employee Assistance Program (wellness)

• Full training provided

• Posting Period: 31-OCT-2024 to 14-NOV-2024