3458 Jobs Found
Shift manager - fast food restaurant Full-time Job
Management Fort ErieJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Restaurant
Responsibilities
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Hire food service staff
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
Supervision
- 1 to 2 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
- Attention to detail
Personal suitability
- Client focus
- Flexibility
- Team player
How to apply
By email
Shift manager - fast food restaurant
KFC
Fort Erie - 183.99kmManagement Full-time
17.50
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Retail store supervisor Full-time Job
Sales & Retail Fort ErieJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Retail service establishment
- Gas bar
Responsibilities
Tasks
- Supervise staff (apprentices, stages hands, design team, etc.)
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
- Manage cash
Supervision
- 3-4 people
How to apply
By email
By mail
1326 garrison rdfort erie, ONL2A 1P1
Retail store supervisor
PETRO CANADA
Fort Erie - 183.99kmSales & Retail Full-time
34.10
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Maintenance person building Full-time Job
Maintenance & Repair Fort ErieJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Physical Requirements:
- The candidates should be able to handle repetitive tasks, heavy loads, and physically demanding tasks
- The candidates should be able to bend, crouch, kneel, and lift up to 23 kg (50 lbs) as required
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to sweep, mop, scrub, wax hallways, floors, stairs, and wash windows, interior walls, and ceilings
- The candidates should be able to operate industrial vacuum cleaners to remove scraps, dirt, heavy debris, and other refuse, and clean and disinfect bathrooms and fixtures
- The candidates should be able to make adjustments, minor repairs to heating, cooling, ventilation, plumbing, electrical systems, appliances, and perform other routine maintenance jobs such as painting, drywall repair, and moving heavy furniture, equipment, and supplies
Benefits:
- The candidates will get free parking available and on-site amenities
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume and Cover letter) through the below-mentioned details
By email
[email protected]
Maintenance person building
The Barrel
Fort Erie - 183.99kmMaintenance & Repair Full-time
18 - 28
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Guard, security Full-time Job
Fort Erie Live Racing Consortium
Security & Safety Fort ErieJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided
Credentials: Certificates, licenses, memberships, courses, CPR Certificate, First Aid Certificate, Security Guard License, and Smart Serve
Physical Requirements:
- The candidates should be able to work in dusty environments, adapting to conditions and maintaining productivity
- The candidates should be able to be comfortable working in hot outdoor settings, ensuring efficiency and safety in various weather conditions
- The candidates should be prepared to work outdoors, demonstrating resilience and adaptability to different environments
- The candidates should be able to work in wet or damp conditions, ensuring tasks are completed effectively despite weather challenges
- The candidates should be able to work in all weather conditions, demonstrating versatility and readiness to tackle varying outdoor situations- The candidates should be able to maintain attention to detail while performing tasks in a fast-paced environment, ensuring accuracy and efficiency
- The candidates should be able to be comfortable with a combination of sitting, standing, and walking, adapting to different postures as required by the job
- The candidates should be able to stand for extended periods, demonstrating endurance and physical resilience in their work
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to enforce regulations effectively to maintain order, resolve conflicts, and monitor establishment activities
- The candidates should be able to experience in patrolling assigned areas to ensure security and safety
- The candidates should be able to be capable of picking up and delivering cash and valuables securely and efficiently
Benefits:
- The candidates will get health benefits dental plan, health care plan, vision care benefits, financial benefits as per collective agreement, life insurance, and other benefits
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, include this reference number in your application SEC2024PT, references attesting experience) through the below-mentioned details
By email
[email protected]
Be prepared for the screening questions. Include answering the following questions while applying:
- Do you currently reside in proximity to the advertised location?
- Do you have the above-indicated required certifications?
Guard, security
Fort Erie Live Racing Consortium
Fort Erie - 183.99kmSecurity & Safety Full-time
18.81
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Kitchen helper | LMIA Approved Full-time Job
Tourism & Restaurants Fort ErieJob Details
Requirements:
Languages: Candidates must have knowledge of the English or French Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Physical Requirements:
- The candidates should be comfortable working in a fast-paced environment, able to perform repetitive tasks, and stand for extended periods
- The candidates should also be able to work under pressure
Other Requirements:
- The candidates should demonstrate client focus and possess efficient interpersonal skills.
- Additionally, they should show reliability and be a team player
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to bring clean dishes, flatware, and other items to serving areas and set tables efficiently, clear and clean tables, trays, and chairs promptly to maintain a clean dining environment, and load buspans and trays with used items for cleaning and restocking
- The candidates should be able to package take-out food accurately and securely for customers, portion and wrap foods according to specified guidelines, and prepare, heat, and finish simple food items with attention to quality and presentation
- The candidates should be able to stock refrigerators and salad bars with fresh ingredients and products, and take customers’ orders accurately and courteously to ensure customer satisfaction
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
Kitchen helper | LMIA Approved
Famstr Ltd
Fort Erie - 183.99kmTourism & Restaurants Full-time
16.55
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Operations Supervisor Part-time Job
Management Don Valley VillageJob Details
- Location: 60 Valleybrook Drive, Don Mills, ON M3B2S9, Canada
This is an interview position plus CEV.
This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
College degree
2 years FedEx sort operations or senior level hourly role experience OR,
2 years supervisory experience in related industry
Must possess valid driver’s license and a good driving record
EXCEL Leadership Development Stream (Preferred)
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
Ability to mentor, coach, and act as a knowledge resource to other employees
Ability to inspire a shared vision and empower and motivate a team
Ability to prioritize and delegate in a time-sensitive manner
Addresses and resolves conflict management
Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
Seeks to simplify business processes while ensuring quality
Takes accountability for department failure and acts quickly to find a suitable solution
Strong organizational, planning, and analytical skills
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
College degree
2 years FedEx sort operations or senior level hourly role experience OR,
2 years supervisory experience in related industry
Must possess valid driver’s license and a good driving record
EXCEL Leadership Development Stream (Preferred)
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
Ability to mentor, coach, and act as a knowledge resource to other employees
Ability to inspire a shared vision and empower and motivate a team
Ability to prioritize and delegate in a time-sensitive manner
Addresses and resolves conflict management
Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
Seeks to simplify business processes while ensuring quality
Takes accountability for department failure and acts quickly to find a suitable solution
Strong organizational, planning, and analytical skills
Additional Details:NOTE: Repost with waiver - 12 months FedEx Sort Operations or Senior Level Hourly role experience
Operations Supervisor
FedEx Express Canada
Don Valley Village - 185.88kmManagement Part-time
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Fleet Mechanic - 310T Full-time Job
Coca-Cola Canada Bottling Limited.
Maintenance & Repair AllistonJob Details
Fleet Mechanics perform mechanical repairs and preventative maintenance on company fleet vehicles according to DOT and OSHA regulations, with a specific focus on medium and heavy duty, diesel tractor and trailer maintenance and repair. #CBSKT
**Must have 310T License*** This is a union position.
Responsibilities
·Responsible for performing mechanical repairs and preventative maintenance on company fleet vehicles
·Troubleshoot, diagnose and complete repairs on all types of vehicles
·Perform preventative maintenance within fleet department
·Perform preventative maintenance in fleet
·Respond to service calls
·Maintain tools and area of work in an organized fashion
·Pick up and deliver vehicles if required
·Participate in and adhere to the required safety training. #CBSAS
Qualifications
- ·High School Diploma or GED required
·Must have 310T License
·Minimum of 2 year’s work experience.
·Previous experience as a mechanic with light and heavy equipment required.
·3+ years journeyman mechanic experience preferred.
·Experience repairing and diagnosing gasoline, diesel, and propane engines, automotive electrical systems and material handling equipment preferred
·Successful applicant will be required to have a Class 1 Driver’s license or be suitable for Class 1 training
·Demonstrated mechanical and technical aptitude.
·May be required to supply automotive hand toole (not including heavy duty or diagnostic tools)
·Knowledge of airbrake and electrical systems and components preferred
·Experience operating Forklifts preferred
Fleet Mechanic - 310T
Coca-Cola Canada Bottling Limited.
Alliston - 186.33kmMaintenance & Repair Full-time
39.89
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Customer Service Representative Full-time Job
Customer Service AllistonJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Ontario : Alliston
Customer Service Representative
Scotiabank
Alliston - 186.33kmCustomer Service Full-time
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Potatoes Farm Worker | LMIA Approved Full-time Job
General Category AllistonJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications such as high school, a bachelor’s degree, a certificate or a diploma
Experience: Candidates don’t need experience although having experience is an asset, training will be provided
Type of Crops: Potatoes
Equipment and Machinery Experience: Farm truck, Lift truck, Planting Equipment, Tillage equipment, Tractor, Vegetable harvester
Automated Systems Experience: Automated irrigation system
Physical Requirements:
- The candidate should be able to work in a fast-paced environment and work with tight deadlines
- The candidate should be able to perform repetitive tasks and pay attention to detail
- The candidate should be able to work with hand-eye coordination and have the ability to distinguish between colors
- The candidate should be able to stand for extended periods and work for overtime hours
Other Requirements:
- The candidate should have an efficient interpersonal skills and work in a flexible environment
- The candidate should have judgment skills and work in an organized way
- The candidate should be a team player
Responsibilities:
- The candidate should be able to perform tasks such as Grading, Seed cutting, Stone and/or wood picking and Vegetable culling
- The candidate should be able to plant, cultivate and irrigate crops also operate and maintain farm machinery and equipment
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below-mentioned details.
By mail:
7743 30th Sideroad Adjala
Alliston, ON
L9R 1V1
Potatoes Farm Worker | LMIA Approved
Lundy Potato Farms LTD.
Alliston - 186.33kmGeneral Category Full-time
15.83
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Administrative assistant Full-time Job
Administrative Jobs Richmond HillJob Details
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Plan, develop and implement recruitment strategies
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Order office supplies and maintain inventory
- Organize staff consultation and grievance procedures
- Greet people and direct them to contacts or service areas
- Type and proofread correspondence, forms and other documents
- Recruit and hire workers and carry out related staffing actions
- Recruit and hire staff
Experience and specialization
Computer and technology knowledge
- MS Office
19 CENTRE STREET WEST Richmond Hill, ONL4C 3P3
How to apply
By email
Administrative assistant
Exacta
Richmond Hill - 186.45kmAdministrative Jobs Full-time
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Full Time Security Control Room Supervisor - Afternoons Full-time Job
Security & Safety Richmond HillJob Details
This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety and security incidents. The successful candidate will use strong customer service skills and the ability to facilitate effective communication internally and externally to perform the job. They will respond to email, triage issues, and direct them to the proper authority for resolution. They also assist in the timely completion of reports. They perform administrative and miscellaneous duties as directed by management and serve as the shift supervisor for local personnel, as required.
Location: Richmond Hill (Leslie and Major Mackenzie)
Pay Rate: $31.00/HR.
Shifts: Monday to Friday 1500-2300hrs
ESSENTIAL FUNCTIONS:
- Monitors physical security operations at the client Datacenter.
- Monitors cameras and access control systems covering data calls and entry/exit doors.
- Dispatches appropriate personnel, as necessary.
- Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP).
- Identifies and escalates issues in accordance with documented policies and procedures.
- Reviews all reports written during shift.
- Ensures all scheduled posts are filled.
- Briefs oncoming Supervisor/Team about incidents during shift or in progress.
- Maintains documentation and follows standardized procedures to successfully complete unannounced audits.
- Collects complete information for detailed report and appropriate follow-up. Prepares well written reports and maintains strict distribution to “need to know” parties.
- Cross-training will be provided for all site-based roles, enabling you to step in for other position coverage and offer relief breaks to guards, when required by operational needs.
- Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems.
- Read and comprehends standard operations procedures, post orders, reports, and other printed materials.
- Performs additional tasks assigned by management.
- Conduct training with the staff on a daily, weekly, and monthly basis.
- Conduct drills, and Quality Assurance & Quality Control (QAQC) review
- Conducts foot patrols (for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain) completing patrol checklists.
- Assist STM with regards to scheduling, covering any open shifts.
- Identifies security shortfalls and offers suggestions from improving the security program.
- Evaluates and escalates potential safety issues within the facility.
- Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.
- Identifies security shortfalls and offers suggestions from improving the security program.
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) function.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
MINIMUM HIRING STANDARDS:
- Must be at least 18 years of age.
- Must have a reliable means of communication, such as cell phone.
- Must have a reliable means of transportation (public or private).
- Must have the legal right to work in Canada.
- Must have the ability to speak, read, and write English proficiently.
- Must have a high school diploma, secondary education equivalent, or GED.
- Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation and meet the requirements for a Reliability Clearance through the Government of Canada.
- Must have 2+ years of related work experience, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.
SPECIAL REQUIREMENTS:
Able to work during daytime, evening, weekend, and holiday hours
COMPETENCIES
- Must be able to meet and continue to meet licensing requirements
- Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts.
- Knowledge of security operations and procedures.
- Knowledge of supervisor practices and procedures.
- Skill in staff supervision, including assigning work and providing training and discipline.
- Knowledge of fire inspection procedures.
- Capable of learning a variety of security and safety devices and controls.
- Ability to track and maintain schedule assignments.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Advanced computer skills are required.
- Strong oral and written communication skills.
- Strong customer service and service delivery orientation.
- Ability to provide positive direction and motivate performance.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to take initiative and achieve results.
- Ability to carry out multiple assignments concurrently.
- Ability to adapt to changes in the external environment and organization.
- Ability to exercise independent judgment and decision-making skills
WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
- May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
- May be required to work overtime without advance notice.
- Keyboard, basic computer usage and operating controls.
- Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain.
- Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling.
- Ability to carry up to 2.5-pound device during the entire shift.
- Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
- Required ability to manage multiple tasks concurrently.
- Handling and being exposed to sensitive and confidential information.
- Regular talking and hearing.
- May be required to use vehicle in the performance of duties.
- On occasion, it may be required to perform stressful and physical activity.
- Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
- This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.
Full Time Security Control Room Supervisor - Afternoons
Securitas Canada
Richmond Hill - 186.45kmSecurity & Safety Full-time
31
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Branch Manager Full-time Job
Management Richmond HillJob Details
Application Deadline:
05/08/2025
Address:
11680 Yonge Street
Job Family Group:
Retail Banking Sales & Service
Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.
- Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
- Ensures alignment between values and behaviour that fosters diversity and inclusion.
- Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Attracts, retains, and enables the career development of top talent.
- Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
- Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
- Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
- Conducts cold calls to prospective customers to develop new customer relationships.
- Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
- Supports the Bank’s community involvement and participates in community activities.
- Maintains a high-touch relationship with key branch customers and prospects within the market.
- Resolves customer related issues using knowledge of bank services, products, and processes.
- Fulfills sales and service activities for the customer in accordance with approved procedures.
- Recommends and implements solutions based on analysis of issues and implications for the business.
- Assists in the development of strategic plans.
- Builds the business plan for the branch.
- Influences and negotiates to achieve business objectives.
- Identifies emerging issues and trends to inform decision-making.
- Implements, reviews, and revises work plans.
- Helps determine business priorities and best sequence for execution of business/group strategy.
- Conducts independent analysis and assessment to resolve strategic issues.
- Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
- Ensures alignment between stakeholders.
- Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Communicates goals, plans, and assignments to achieve financial and customer service goals.
- Leads the implementation of new programs, products and processes within the branch.
- Coordinates the implementation of national and regional sales and service initiatives.
- Monitors the service request and problem resolution processes for adherence to national standards.
- Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
- Plans and controls unit operating expenses in accordance with forecasts.
- Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
- Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
- Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
- Builds effective relationships with internal/external stakeholders.
- Maintains the confidentiality of customer and Bank information.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with all legal and regulatory requirements for the jurisdiction.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Provides specialized consulting, analytical and technical support.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently and regularly handles non-routine situations.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Previous supervisory or management experience.
- In-depth knowledge of retail banking products and services.
- In-depth knowledge of competitive marketplace and trends in product offerings.
- In-depth knowledge of all branch operational processes and policies.
- In-depth knowledge of branch technologies, processes, and performance metrics.
- In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
- Deep knowledge and technical proficiency gained through extensive education and business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
- Data driven decision making - In-depth.
Salary:
$68,000.00 - $126,000.00
Branch Manager
BMO Canada
Richmond Hill - 186.45kmManagement Full-time
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