520 Jobs Found

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Westmount
Job Details

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.


Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:


Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:


Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:


Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?


The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele

 

Location(s):  Canada : Quebec : Westmount 

Customer Experience Associate

Scotiabank
Westmount - 24.77km
  Customer Service Full-time
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority i...
Learn More
Mar 31st, 2025 at 15:06

Financial Services Representative Full-time Job

CIBC

Financial Services   Westmount
Job Details

As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time

 

 

How you'll succeed

  • Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.

  • Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.

  • Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

 

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

  • You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

  • You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

  • You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.

  • You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).

  • You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

 

 

What CIBC Offers

 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

 

*Subject to plan and program terms and conditions

 

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

 

 

Job Location

Westmount-Sherbrooke&Victoria

 

Employment Type

Regular

 

Weekly Hours

37.5

 

Skills

Accountability, Banking, Building Trust, Communication, Credit, Financial Products, Investments, Lending (Inactive), Relationship Building, Teamwork

Financial Services Representative

CIBC
Westmount - 24.77km
  Financial Services Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Se...
Learn More
Sep 4th, 2024 at 16:47

Customer Service Representative Full-time Job

BMO Canada

Customer Service   Saint-Eustache
Job Details

Application Deadline:

02/20/2025

Address:

583 boul Arthur Sauve

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).
 

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
Saint-Eustache - 25.52km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 02/20/2025 Address: 583 boul Arthur Sauve   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and gui...
Learn More
Feb 17th, 2025 at 12:42

Security Guard Full-time Job

Securitas Canada

Security & Safety   Saint-Eustache
Job Details

Security Guard in Ste-Therese and Ste-Eustache (P7)

Are you seeking an exciting career opportunity in the security field? We are currently looking for security agents to join our dynamic team, working at our sites in Ste-Thérèse and Ste-Eustache!

Work Schedule

  • Variable schedule (Day, Evening, and Night)
  • Temporary position, full-time or part-time.

Job Requirements

  • Valid Security Guard License (BSP)
  • Valid First Aid Certificate (CPR)
  • Valid driver's license and possession of a personal vehicle (Mandatory)
    • Please note that a $3.00 per hour bonus is added to the hourly wage for the use of your personal vehicle (P7).
  • Excellent customer service skills.
  • Availability for day, evening, and/or night shifts.

Responsibilities

  • Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. 
  • Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. 
  • Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. 
  • Controls access to client site or facility through the admittance process.
  • Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. 
  • Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. 
  • Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. 
  • Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.

Note : The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Please note that only selected candidates will be contacted for an interview. We appreciate your understanding.

Security Guard

Securitas Canada
Saint-Eustache - 25.52km
  Security & Safety Full-time
Security Guard in Ste-Therese and Ste-Eustache (P7) Are you seeking an exciting career opportunity in the security field? We are currently looking for security agents to join our d...
Learn More
Jun 7th, 2024 at 13:30

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Dollard-Des Ormeaux
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Dollard-Des Ormeaux - 26.84km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
May 22nd, 2024 at 16:45

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Sainte-Julie
Job Details

As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve and French-speaking clientele.

Customer Service Representative

Scotiabank
Sainte-Julie - 28.23km
  Customer Service Full-time
As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our custome...
Learn More
May 9th, 2024 at 09:06

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Saint-Jérôme
Job Details

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package


Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate

Scotiabank
Saint-Jérôme - 28.58km
  Customer Service Full-time
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority i...
Learn More
Mar 28th, 2025 at 15:54

Electromechanic Full-time Job

Saputo Diary

Maintenance & Repair   Saint-Jérôme
Job Details

Reporting to the maintenance supervisor, the post holder will be responsible for carrying out various maintenance and servicing tasks on equipment on the various lines.

Please note that there are two salary increases in the first year.

Available salary: $37.05

Evening premium of $1.25/h and night premium of $1.75/h

Schedule: night 3.2.2.3.

We support and care for our employees and their families by offering:

  • Vacation upon hiring;
  • Generous and comprehensive group insurance;
  • Group pension plan with employer contribution;
  • Telemedicine and assistance program for employees and their families;
  • Share capital with employer contribution;
  • Generous allowance for parental leave;
  • Paid leave; sick leave, mobile leave and volunteer leave;
  • Possibility of contributing to group RRSPs and TFSAs
  • Training and development programs;
  • Activities organized for employees and their families;
  • Special discounts on our products;

Contributing in this role is:
• Carrying out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of the equipment of the various bottling lines;
• Carrying out the work according to established priorities, the availability of equipment and required materials;
• Facilitating compliance with deadlines and the efficiency of the production and packaging of dairy products;
• Communicating the progress of work and projects to the people concerned;
• Carrying out inspection and preventive maintenance of equipment;
• Resolving and repairing equipment in breakdown situations to ensure that production objectives are met;
• Providing training to plant employees, as needed;
• Working with external companies to complete projects;
• Carrying out electrical installations;
• Carrying out breakdown analyses and suggesting measures to improve process efficiency;
• Sanitary welding (TIG);
• Ensuring that planned work is carried out according to deadlines and performing all other related tasks.

The qualifications sought are:
• 3 to 5 years of experience in a similar position;
• Post-secondary education in a related field (electromechanics, automation, etc.);
• Possess a certificate in electricity (license C) (an asset);
• Training and experience with PLC (an asset);
Mastery of common computer tools;
• Excellent problem-solving skills and analytical mind;
• Ability to work with minimal supervision;
• Initiative, proactivity and excellent work organization skills.

Electromechanic

Saputo Diary
Saint-Jérôme - 28.58km
  Maintenance & Repair Full-time
  37.05
Reporting to the maintenance supervisor, the post holder will be responsible for carrying out various maintenance and servicing tasks on equipment on the various lines. Please note...
Learn More
Mar 24th, 2025 at 16:18

Customer Experience Associate - St-Jerome, QC (15 hours/week) Full-time Job

Scotiabank

Customer Service   Saint-Jérôme
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package


Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate - St-Jerome, QC (15 hours/week)

Scotiabank
Saint-Jérôme - 28.58km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Feb 27th, 2025 at 12:01

Financial Services Representative Full-time Job

CIBC

Financial Services   Saint-Jérôme
Job Details

As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be constantly on-site.

 

How you'll succeed

  • Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
  • Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
  • Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

 

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
  • You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
  • You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
  • You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
  • You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
  • You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

 

What CIBC Offers

 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

 

*Subject to plan and program terms and conditions

Financial Services Representative

CIBC
Saint-Jérôme - 28.58km
  Financial Services Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Se...
Learn More
Sep 13th, 2024 at 10:02

Bilingual Customer Sales and Service Agent - Call Centre Full-time Job

Air Canada

Customer Service   Dorval
Job Details
Location: Montreal, QC, Canada (On-site) 
Starting Salary$17.74/hour 
Branch: Contact Centers
Category: Unionized (UNIFOR) 
Job type: Full-Time 
 

The opportunity 

Right now, Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team inMontreal. This position is vitally important to our continued success as you will often be a customer’s first point of contact. So, creating a great first impression will be down to you. Are you up for the challenge? 

If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role. 

What your day-to-day looks like 

As a Customer Sales and Service Agent, you will provide exceptional customer service by answering every call promptly, courteously, and professionally. You will also: 

  • Be a knowledgeable source of information regarding flights, fares, destinations, and special offers 
  • Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings 
  • Ensure customer satisfaction by providing timely resolutions to customer inquiries. 

Take a look at this video to find out more about the Customer Sales and Service Agent role:https://youtu.be/aTKy5mJ3fdE

Your benefits 

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including: 

  • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
  • We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family 
  • Training and development tools to help unlock your full potential

Qualifications

Skills and experience required 
 
This role is vital for our client’s satisfaction. Therefore we have a number of key criteria to ensure your success: 
  • High school diploma or equivalent 

  • Available to attend and successfully pass our approximately twelve (12) week full-time paid initial training program 
  • Availability to work in shifts 
  • Ability to find creative solutions to complex customer situations 
  • An effective multi-tasker who can work independently with a minimum of supervision
  • Demonstrate punctuality and dependability to support overall team success in a fast-paced environment. 
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position 
Linguistic Requirements 
 
Candidate must speak English and French fluently. Moreover, strong consideration will also be given to candidates fluent in one or more of the preferred languages in addition to English and French: Spanish, Korean, Japanese, Cantonese, or Mandarin. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience. 
 
Preferred competencies 
  • Customer service experience within a Call Centre environment 
  • Previous travel industry experience 
  • Working knowledge of computer applications and the internet

Bilingual Customer Sales and Service Agent - Call Centre

Air Canada
Dorval - 28.87km
  Customer Service Full-time
Location: Montreal, QC, Canada (On-site)  Starting Salary: $17.74/hour  Branch: Contact Centers Category: Unionized (UNIFOR)  Job type: Full-Time    The opportunity  Right now, Air...
Learn More
Apr 15th, 2025 at 15:19

Flex Driver-14 Part-time Job

Federal Express Corporation Canada

Transportation & Logistics   Dorval
Job Details

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

 

 

  • Location: 2000 Chemin Saint François, DORVAL, QC H9P 1K2, Canada

Flex Driver-14

Federal Express Corporation Canada
Dorval - 28.87km
  Transportation & Logistics Part-time
To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer servic...
Learn More
Mar 6th, 2025 at 16:42

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