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Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

02/28/2024

Address:

1111 Davis Drive

Retail Banking Sales & Service

Overview

Overview

Overview

Overview

Overview

Overview

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates should have experience of 1 to less than 2 years’
Computer and technology knowledge: Electronic mail, Spreadsheet, MS Excel, MS Office, MS Outlook, MS PowerPoint, MS Windows, MS Word

Location: 705 Progress Avenue, Scarborough, ON M1H 2X1
Shifts: Day, Evening, Night, Weekend, Shift, Overtime, On Call, Flexible Hours, Early Morning, Morning

Physical Requirements:

• The candidates should be able to work under pressure in a fast-paced environment
• The candidates should be able to work in tight deadlines with attention to detail
• The candidates should be able to handle large workload

Other Requirements:

• The candidates should be dependable, flexible, organized, reliable, and judgmental
• The candidates should have interpersonal awareness, excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player

Responsibilities:

• The candidates should be able to review, evaluate and implement new administrative procedures, delegate work to office support staff
• The candidates should be able to establish work priorities and ensure procedures are followed and deadlines are met, carry out administrative activities of establishment
• The candidates should be able to administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation, co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
• The candidates should be able to assist in the preparation of operating budget and maintain inventory and budgetary controls
• The candidates should be able to assemble data and prepare periodic and special reports, manuals and correspondence, oversee and co-ordinate office administrative procedures

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

By mail:
705 Progress Avenue suite 108
Scarborough, ON
M1H 2X1

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to adjust, repair, or replace parts and components of commercial transport truck systems and automotive systems
• The candidates should be able to inspect and test mechanical units to locate faults and malfunctions, inspect motors in operation, and review work orders
• The candidates should be able to adjust, repair, or replace parts and components of truck-trailer systems, repair or replace mechanical units or components, and test and adjust repaired systems to manufacturer’s specifications
• The candidates should be able to perform scheduled maintenance service, advise customers on work performed and future repair requirements, and provide customer service

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

• Location: 385 Passmore Avenue, Scarborough, ON M1V 4B3, Canada

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Additional Details:PFT Shift: Mon-Fri 0700AM-1600PM

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years’
Security and safety: Child Abuse Registry check, Child welfare check, Criminal record check, Driver’s validity licence check, Drug test, Medical exam, Reference required

Work setting: Employer’s home, Work in employer’s/client’s home
Target audience: School age (6 – 12 years)

Physical Requirements:

• The candidates should be physically demanding, and a repetitive tasker
• The candidates should be able to work at non-smoking

Other Requirements:

• The candidate should be organized, initiative, flexible, reliable

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to assume full responsibility for household in absence of parents, perform light housekeeping and cleaning duties, shop for food and household supplies
• The candidates should be able to travel with family on trips and assist with child supervision and housekeeping duties, wash, iron and press clothing and household linens, discipline children according to the methods requested by the parents
• The candidates should be able to instruct children in personal hygiene and social development, organize, activities such as games and outings for children
• The candidates should be able to prepare and serve nutritious meals, supervise and care for children, take children to and from school and to appointments
• The candidates should be able to tend to emotional well-being of children, help children with homework

Benefits:

• The candidates will get free parking

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, cover letter, references attesting experience, letter of recommendation, copy of latest school transcript) through below mentioned details.

By email
[email protected]

Be prepared for the screening questions. Include answer the following questions while applying:

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?