All jobs within 100 km around Gravenhurst

Overview

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Overview

Overview

Overview

Overview

Group Summary:

• Co-ordination of all inbound Dortec truck traffic.
• Liaise with all departments in Dortec for all incoming shipments tracing material and ensuring it arrives in a timely manner.
• Ensures premium freight/expedite is authorized by department head.
• Tracking of all premium and regular freight cost.
• Define improvements and cost savings for transportation North America and Overseas and ensure the corresponding measurable.
• Liaise with selected carriers for the definition of routings and transportation schedules.
• Determine most efficient equipment specific for routings.
• Liaise with all departments regarding shipments and receipts of all material flow for outside processing.
• Design, develop and implement Logistic procedures, policies and forms.
• Verify and assist with shipping/customs documentation to ensure it is accurate and complete.
• Tracking of all inbound and outbound trucking activities.
• Rectify service and operation problems and advise supervisor to ensure adjustments for correction.
• Ensures efficient transportation, cost saving opportunities.
• Providing information on a daily basis, identify trouble areas and implementing procedures to reduce confusion.
• Maintain plant/carrier relations, insuring service levels are within expectations.
• Recognizes problem areas when loading and/or unloading operations are being performed either at supplier locations or plant.
• Oversee the appropriate paperwork requirements to ensure all shipments receive proper documentation.
• Arrange movement of defective material to Supplier
• Perform other duties as required.

Qualification and Skills

• Completion of high school or equivalent.
• 3 to less than 5 years of work-related experience.
• Post-secondary education in Logistics or equivalent experience.
• CITT Certification would be an asset
• TMS (Transport Management System) knowledge, would be an asset
• Excellent knowledge of computer software including but not limited to MRP, Drive, and Microsoft Office: Word, Excel & PowerPoint

Worker Type:

Regular / Permanent

Magna Mechatronics, Mirrors & Lighting

Facility Location- Barrie  

Shift/Hours –  4x10hrs

Pay - $30.53/hr

Overview

Your Responsibilities

• Responsible and accountable to lead, manage, support and provide direction to all staff within the operation/department through effective goals/objectives, performance monitoring and reviews, communication and the execution of on-the-job training and development plans.
• Ensures a robust operational/department structure by maintaining effective staffing levels and creating succession plans and related employee development plans to support current and future needs. 
• Develops and executes an annual strategic plan for the Operation/Department supporting company performance objectives and industry/field related benchmarking and trends.
• Collects measures and monitors data related to the overall effectiveness of the Operation/Department; benchmarking and analyzing these trends to establish action plans for continuous improvement (QOS process).
• Develops and implements new processes and procedures, as needed to support changing business demands.
• Facilitates effective two-way communication through scheduled department/staff meetings (minimum monthly) and an Open Door philosophy.
• Facilitates and promotes a work environment based on fairness and concern for people, in accordance with the principles of the Magna Employee Charter.
• Ensures visibility and accessibility to employees, by practicing Management By Walking Around (MBWA).
• Accountable for Operational/Department budget preparation, approval and attainment.
• Takes a leadership role in the flawless launch execution of product into the specified operation.
• Ensures confidentiality of all proprietary and human resources related information.
• Overtime and travel may be required to support achievement of objectives.
• Involvement in the accident/incident investigation program, determine root causes, correct actions and following-up to ensure completion.
• Seeks out and corrects unsafe acts or conditions, ensuring all health and safety policies are followed.
• Conducts planned workplace inspections, as scheduled by the Environmental, Health and Safety Department.
• Perform other duties as required

Who we are looking for

• 7 or more years of work-related experience.
• Minimum of 5 years automotive or related experience in a Manufacturing/Production role.
• Post-secondary Degree/Diploma in a related field.

Worker Type:

Regular / Permanent

Magna Mechatronics, Mirrors & Lighti