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Customer Service Representative Full-time Job

Scotiabank

Customer Service   Sainte-Julie
Job Details

As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve and French-speaking clientele.

Customer Service Representative

Scotiabank
Sainte-Julie - 28.04km
  Customer Service Full-time
As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our custome...
Learn More
May 9th, 2024 at 09:06

Cashier Full-time Job

Maxi

Sales & Retail   Pincourt
Job Details

Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience. 

 

What you’ll do 

  • Provide great customer service
  • Scan products and process customer transactions accurately
  • Support in the delivery of company-directed promotions and programs
  • Handle cash and credit card transactions 
  • Keep the register area neat and stocked with essential supplies
  • Assist customers with general inquiries
  • Maintain a positive environment in the store

Who you are 

  • A team player with good communication skills
  • Adaptable in a fast-paced work environment
  • Resourceful and courteous when resolving inquiries
  • Motivated to learn new things and delivering great customer service

 

Experience you bring

  • Good news! No previous experience is required. We provide you with training to set you up for success!

 

What you bring 

  • Flexibility to work a variety of hours which may include days, evenings, and weekends
  • Able to move 25lbs and remain in a stationary or standing position for entire shifts

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Cashier

Maxi
Pincourt - 30.95km
  Sales & Retail Full-time
Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience.    What you’ll do  Provide great...
Learn More
Sep 25th, 2024 at 16:58

Maintenance Technician Full-time Job

CBRE

Maintenance & Repair   Mirabel
Job Details
About the position:
 
 
As a Maintenance Technician at CBRE, you will be responsible for maintaining small to medium sized buildings, industrial systems and equipment.
 
 
This position falls under the Technical and Engineering Services sector. This sector of activity is responsible for providing support, preventive maintenance and repairs to equipment and systems.
 
 
Responsibility :
 
  • Provide preventive maintenance and routine repairs to mechanical systems (HVAC, chilled water distribution, hot water and steam distribution, ultrapure water, vacuum and other building systems). 
  • Perform routine maintenance inspections, diagnose potential problems and make repairs.
  • Review assigned work orders and use existing systems to track progress.
  • Promote good energy management by ensuring that all building systems operate efficiently.
  • Inspect existing facilities to ensure compliance with building codes and safety regulations.
  • Apply existing procedures to resolve problems head on. Communicate information in a clear and concise manner.
  • Carry out work following established procedures and processes, while benefiting from close supervision and guidance.
 
About the Role:
 
As a CBRE Maintenance Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment.
 
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
 
What You'll Do:
  • Perform ongoing preventive maintenance and repairs on mechanical (HVAC, chilled water distribution, hot water and steam distribution, ultra-pure water, vacuum and other building systems)
  • Conduct routine maintenance inspections, diagnose potential problems, respond to alarms and emergency situations and make repairs.
  • Review assigned work orders and partner with available systems to track completion.
  • Support energy management by ensuring all building systems are operating efficiently.
  • Inspect existing installations for compliance with building codes and safety regulations.
  • Use existing procedures to solve straightforward problems. Exchange straightforward information in a clear, concise manner.
  • Deliver own output by following defined procedures and processes under close supervision and guidance.
 
 
 
 
 
 
Our requirements:
  • Applicants must be currently authorized to work in Canada without requiring visa sponsorship now or in the future.
  • The successful candidate must register and maintain certification in the Controlled Goods Program.
  • Certificate of Competence - Occupation (CCO), Journeyman (CCC) or Apprentice (CCA) is required. 
  • Fixed machinery mechanic certificate, class 4B is an asset. Experience not required.
  • Ability to perform physical tasks including bending, standing, walking, climbing stairs and ladders, and lifting and carrying heavy loads up to 50 pounds.
  • Ability to follow basic work rules and standards in the performance of duties.
  • Communication skills to convey information effectively.
  • Good knowledge of English and French is required as this role requires regular communication in English and French with clients and staff located in all Canadian provinces and the United States. 
  • Working knowledge of Microsoft Office products. For example, Word, Excel, Outlook, etc.
 
What You'll Need:
  • Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
  • The successful candidate will be required to attain and maintain a valid and active CGP security clearance.
  • Certificate of Competence - Occupation (CCO), Journeyman (CCC) or Apprentice (CCA) is required.
  • Class 4B fixed machinery mechanic certificate is an asset, experience not required
  • Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
  • Ability to follow basic work routines and standards in the application of work.
  • Communication skills to exchange straightforward information.
  • A good knowledge of English and French is required as this role requires regular communication in English and French with clients and staff located in all Canadian provinces and the United States  
  • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
 

Maintenance Technician

CBRE
Mirabel - 31.61km
  Maintenance & Repair Full-time
About the position:     As a Maintenance Technician at CBRE, you will be responsible for maintaining small to medium sized buildings, industrial systems and equipment.     This pos...
Learn More
Oct 18th, 2024 at 18:54

Data Systems Agent Full-time Job

Federal Express Corporation Canada

IT & Telecoms   Mirabel
Job Details
  • Location: 12005 Rue Raymonde de Laroche, Mirabel, QC J7N1H2, Canada

Accurately enter data into computerized system. Sort, split, batch and image airbills and relevant documents for customs and archival purposes. Maintain files, gather and research data to generate reports. Ensure accurate & timely collection and deposit of operational payments from customers.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

Good written and verbal communication skills

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

Good written and verbal communication skills

 

Preferred Qualifications:Must be bilingual French and English speaking Doit être bilingue - Français et Anglais

Data Systems Agent

Federal Express Corporation Canada
Mirabel - 31.61km
  IT & Telecoms Full-time
Location: 12005 Rue Raymonde de Laroche, Mirabel, QC J7N1H2, Canada Accurately enter data into computerized system. Sort, split, batch and image airbills and relevant documents for...
Learn More
Sep 23rd, 2024 at 17:17

Factory labourer manufacturing | LMIA Approved Full-time Job

Boisclair Et Fils Inc

General Category   Mirabel
Job Details

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Education: Candidates need standard educational qualifications such as a secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset

Location: 11500 rue Boisclair Mirabel, QC J7N 3H7

Physical Requirements:

  • The candidates should be able to work with attention to detail
  • The candidates should be able to handle Hand-eye co-ordination
  • The candidates should be able to do manual dexterity

Other Requirements:

  • The candidates should be reliable and be able to work as a team player

Responsibilities:

  • The candidates should be able to check and weigh materials and products
  • The candidates should be able to sort, pack, crate and package materials and products
  • The candidates should be able to clean machines and immediate work areas
  • The candidates should be able to fill moulds with concrete

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
rh@boisclairetfils.ca

By phone:
450-227-2468 Between 09:00 AM and 04:00 PM

Factory labourer manufacturing | LMIA Approved

Boisclair Et Fils Inc
Mirabel - 31.61km
  General Category Full-time
  23
Requirements: Languages: Candidates must have knowledge of the English or French Language Education: Candidates need standard educational qualifications such as a secondary (high)...
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Aug 2nd, 2024 at 11:35

Delivery Driver Part-time Job

FedEx Express Canada

Transportation & Logistics   Mirabel
Job Details

Fedex Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We currently have open positions that allow you to work a minimum of 1 day per week or 4 shifts per month only! These positions are perfect for people looking to earn some extra cash.

We're hiring flexible delivery drivers in Mirabel, QC

  • · Wage: 19.73/hr
  • · Location: 12005 Raymonde-de-la-Roche, Mirabel, QC
  • · Shift times: Our Flex Driver role permits you to select shifts up to 8 hours in length



FedEx Express will provide a vehicle for you to complete the deliveries.
It also comes with:

· Personal Spending Account of $300 – eligible after 200 hours of work
This can be put towards childcare services, elder care expenses, domestic services such as house cleaning and much more!
· Tuition Reimbursement of $1000 – eligible after 200 hours work
Encourages employees to attain additional formal training and pursue continuing education.

What do we need from you?

  • High school diploma or equivalent education. 
  • Valid or graduated driver's license (depending on province)
  • Must work 3 shifts per week OR 12 shifts per month
  • Ability to lift 25 lbs


Apply now if this is the job for you! We look forward to hearing from you.

Delivery Driver

FedEx Express Canada
Mirabel - 31.61km
  Transportation & Logistics Part-time
  19.73
Fedex Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We currently have open positions th...
Learn More
May 7th, 2024 at 13:07

Security Guard Full-time Job

Canada Post

Security & Safety   Beauharnois
Job Details

We are currently looking for security agents to join our security team at a date center in Beauharnois!

Work Schedule

      • Monday to Friday, from 00h00 (midnight) to 8h00 

      •Permanent part-time position (24 hours per week)

  • Possibility to work additional shifts on call

 

Responsibilities

  • Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. 
  • Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. 
  • Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. 
  • Controls access to client site or facility through the admittance process.
  • Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. 
  • Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. 
  • Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. 
  • Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.

Note: The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Job Requirements

  • Valid Security Guard License (BSP)
  • Valid First Aid Certificate (CPR)
  • Valid ASP card
  • Valid driver's license and access to a vehicle 
  • Bilingual - French and English 
  • Computer skills
  • Good physical condition for surveillance rounds

#AF-Quebec

Security Guard

Canada Post
Beauharnois - 32.14km
  Security & Safety Full-time
We are currently looking for security agents to join our security team at a date center in Beauharnois! Work Schedule       • Monday to Friday, from 00h00 (midnight) to 8h00       ...
Learn More
Jun 21st, 2024 at 16:08

Building Maintenance Technician III, Roving Full-time Job

BGIS

Maintenance & Repair   Saint-Basile-le-Grand
Job Details

The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

  • Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

  • Performs work in accordance with established processes and practices.
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
  • Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
  • Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
  • Operates facility mechanical and other systems.
  • Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
  • Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

  • Participates in and assists with facility-related projects.
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
  • Maintains all assigned tools and arranges for repair and replacement where required.
  • Submits all expenditures on a timely basis.
  • Other duties as assigned.

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

  • High school diploma plus trades training and/or certification or licensing.
  • Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
  • Sound knowledge of processes and practices relating to facility operations and maintenance.
  • Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
  • Possesses a strong environmental, health, and safety mindset.
  • Strong client-service orientation along with a high sense of urgency.
  • Knowledge and understanding of Building Automation Systems (BAS).
  • Knowledge and understanding of HVAC Systems.
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
  • Mentoring skills required to support lower-level technician’s development.
  • Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise.
  • Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
  • Must be capable of obtaining appropriate security clearance.
  • Hold a valid driver's license.

Licenses and/or Professional Accreditation (one of the following bullet points - asset)

  • Building Operator Certification or equivalent through an accredited institution required.
  • Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.).

Building Maintenance Technician III, Roving

BGIS
Saint-Basile-le-Grand - 32.23km
  Maintenance & Repair Full-time
The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspectio...
Learn More
Dec 31st, 2024 at 15:44

External Sales Representative Full-time Job

Wolseley Canada

Sales & Retail   Vaudreuil-Dorion
Job Details

Our outside sales employees remain the driving force behind our profitability. They build lasting relationships with their customers and are dedicated to ensuring that every customer is satisfied with every aspect of our service.

 

What are the benefits for you?

  • Uncapped commission with a competitive base salary and generous car allowance
  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do 

  • The External Sales Representative is responsible for growing sales to achieve branch and corporate objectives.
  • Maintain and optimize strong relationships with current customers, while developing the potential of new customers by offering effective professional solutions.
  • Provide quotes, technical assistance, documentation, and other forms of support or materials to customers.
  • Assume responsibility for developing new sales by examining market opportunities and the needs of potential customers, while customizing products and services, and providing solutions to these customers.
  • Participate in establishing branch sales objectives and assume responsibility for achieving sales results (revenue, gross margin, account objectives and monthly sales quotas).
  • Advise branches on competitive pricing to achieve expected margins while ensuring flexibility in acquiring large volumes of accounts or new customer accounts.
  • Proactively communicate with branch management on all aspects of customer partnerships, ensuring that customer and branch expectations are met consistently, in accordance with contract terms, and that any issues are resolved immediately.
  • Work collaboratively with branch employees while providing feedback and recommendations on new products, services and market conditions to customers and branch management.
  • Attend trade shows, trainings and related product meetings as appropriate.

 

What you will bring

  • Minimum of five (5) years of experience in a similar role with proven track record in profitable sales or cold calling, preferably in the wholesale distribution industry of plumbing and HVAC/R products
  • Ability to meet and exceed expectations for quotas and sales goals
  • Excellent deadline management and entrepreneurial spirit
  • Strong ability to work independently to effectively manage assigned territory and accounts
  • Proven ability to build and maintain strong relationships
  • Proven initiative and ability to work independently and in a collaborative team environment
  • Strong organizational skills in prioritizing and multitasking

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

External Sales Representative

Wolseley Canada
Vaudreuil-Dorion - 32.56km
  Sales & Retail Full-time
Our outside sales employees remain the driving force behind our profitability. They build lasting relationships with their customers and are dedicated to ensuring that every custom...
Learn More
Mar 4th, 2025 at 12:11

Inside Sales Representative Full-time Job

Wolseley Canada

Sales & Retail   Vaudreuil-Dorion
Job Details

The Inside Sales Representative is in direct contact with customers and all salespeople. He is responsible for responding to customers, preparing quotes and taking orders by phone, fax or email.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do

  • To inform customers and promote our products according to their needs by providing them with the necessary technical information on plumbing products
  • Respond to customers, take telephone orders and enter orders into the computer system;
  • Prepare bids and calls for tender;
  • Align with the pricing structure and/or promotions in effect and work in collaboration with the external sales team;
  • Build and maintain good business relationships with customers;
  • Achieve the targets and objectives determined by Management;
  • Maintain and expand your customer network;
  • Work in concert with other branch members and external representatives to maintain a high level of customer satisfaction;
  • Other related tasks as required;
     

What you will bring

  • 2 to 5 years of relevant experience in a related field;
  • Comfortable with computer software including the Office suite (Outlook, Excel, etc.);
  • DEP in plumbing/heating or DEC in building mechanics (an asset);
  • Good knowledge of plumbing products;
  • Demonstrate initiative, autonomy, dynamism and interpersonal skills;
  • Ability to negotiate with customers and deal with bid closing deadlines;
  • Strong customer service skills;
  • Bilingualism (an asset) to communicate with internal partners across Canada

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Inside Sales Representative

Wolseley Canada
Vaudreuil-Dorion - 32.56km
  Sales & Retail Full-time
The Inside Sales Representative is in direct contact with customers and all salespeople. He is responsible for responding to customers, preparing quotes and taking orders by phone,...
Learn More
Jan 20th, 2025 at 15:35

Housekeeping attendant Full-time Job

Entretien Signe Superieur Inc

Hospitality   Vaudreuil-Dorion
Job Details

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 year

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to clean, disinfect, and polish kitchen and bathroom fixtures and appliances
  • The candidates should be able to clean and prepare surface

Benefits:

  • The candidates will get Registered Retirement Savings Plan (RRSP)

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
escomptemajeur@gmail.com

Housekeeping attendant

Entretien Signe Superieur Inc
Vaudreuil-Dorion - 32.56km
  Hospitality Full-time
  20.30
Requirements: Languages: Candidates must have knowledge of the English or French Language Education: Candidates need standard educational qualifications such as a Secondary (high)...
Learn More
Feb 13th, 2024 at 04:29

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Saint-Jérôme
Job Details

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package


Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate

Scotiabank
Saint-Jérôme - 33.55km
  Customer Service Full-time
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority i...
Learn More
Mar 28th, 2025 at 15:54

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