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Customer Service Representative Full-time Job

BMO Canada

Customer Service   Mont-Royal
Job Details

Application Deadline:

11/14/2024

Address:

2305 chemin Rockland

Job Family Group:

Retail Banking Sales & Service

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

 

Customer Service Representative

BMO Canada
Mont-Royal
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 11/14/2024 Address: 2305 chemin Rockland Job Family Group: Retail Banking Sales & Service   Delivers exceptional service to BMO customers and prospects. I...
Learn More
Nov 1st, 2024 at 16:50

Store Manager Full-time Job

Canadian Tire Corporation, Limited

Management   Mont-Royal
Job Details

What you’ll do

 

Customer Service

 

  • Provide leadership to the team and consistently coaches and follows up to ensure the delivery of the service model standards are provided to each customer.
  • Enforce delivery of our operating model customer service standards.
  • Provide continuous feedback and coaching to Management & team members based on key metrics. and observed behaviours through Shift Starters, 1 on 1s, and performance management coaching programs.
  • Meet established service levels agreements for in-store services and order fulfillment
  • Support the organization in customer acquisition through the promotion of our customer loyalty and credit card programs

 

Operations

 

  • Demonstrate and follows up on execution of Mark’s visual compliance standards, store maintenance and pricing standards.
  • Establishe plan and follows up on execution of weekly price changes, promotional set-ups, and department POP as per workbook resulting in 100% system pricing including weekly prices sweeps.
  • Lead the implementation and execution of standard operating procedures (SOPs)
  • Lead the execution of seasonal changeover as per seasonal merchandising plan
  • Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
  • Oversee preparation for annual inventories.
  • Follow and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
  • Create and / or monitor the creation of efficient store weekly scheduling for both sales and support functions.

 

Training    

                  

  • Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
  • Create development plans and conducts annual appraisals for management team and direct reports; support and coach to improve any performance gaps and conducts ongoing coaching to improve team.
  • Communicate in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions, keeping team well informed of pertinent information.
  • Complete and holds team accountable to complete required Triangle Learning Academy within timeframes.
  • Facilitate and lead team meetings.
  • Ensure execution of the Customer Experience and provides resolution for all customer concerns.
  • Develop and lead recruiting and hiring strategy for store, maintains a complete team
  • Create succession plans through continuous training and development

 

Leadership

 

  • Act a brand ambassador, promoting our stores, brands, and people internally and externally
  • Continually motivate team and performance through recognition programs, store contests, customer compliments, etc.
  • Maintain Mark’s performance management expectations (feedback/coaching); this includes progressive discipline where necessary.
  • Follow the disciplinary process consistently and impartially.
  • Promote and maintain a positive and motivating work environment (safe, inclusive, and empowering)

 

What you bring

 

  • Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback and ongoing support
  • Proven ability to build and manage a daily, weekly plan for the department and store
  • Exceptional communication skills
  • Excellent organizational skills
  • Superior training and mentoring skills
  • 3-5 years retail experience required
  • High energy, enthusiasm and a drive to succeed

 

#LI-MM2

Store Manager

Canadian Tire Corporation, Limited
Mont-Royal
  Management Full-time
What you’ll do   Customer Service   Provide leadership to the team and consistently coaches and follows up to ensure the delivery of the service model standards are provided to eac...
Learn More
Jun 26th, 2024 at 15:04

Customer Rep-Station-1 Part-time Job

Federal Express Corporation Canada

Customer Service   Saint-Laurent
Job Details

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

 

  • Location: 4041 Rue Seré, Saint-Laurent, QC H4T2A3, Canada

Customer Rep-Station-1

Federal Express Corporation Canada
Saint-Laurent - 2.72km
  Customer Service Part-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes conti...
Learn More
Feb 28th, 2025 at 12:19

Coordinator, inventory Full-time Job

Saputo Diary

Administrative Jobs   Saint-Laurent
Job Details

You will discover a stimulating work environment that promotes your professional growth in a clean and safe environment. The incumbent will be responsible for performing various tasks related to the coordination and control of inventories at the Ville St-Laurent distribution center.

 

Available schedule: Sunday to Thursday 7:00 p.m. - 3:30 a.m.

Salary : $52,730 - $69,230 ****Salary offers may vary based on experience, education, skills and training.****

 

We support and care for our employees and their families by offering:

  • Vacation upon hiring;

  • Generous and comprehensive group insurance;

  • Group pension plan with employer contribution;

  • Telemedicine and assistance program for employees and their families;

  • Share capital with employer contribution;

  • Generous allowance for parental leave;

  • Paid leave; sickness, mobile and volunteer leave;

  • Possibility to contribute to group RRSPs and TFSAs

  • Training and development programs;

  • Activities organized for employees and their families;

  • Special discounts on our products;

 

Contributing in this role means:

  • Carry out the investigations necessary to maintain the inventory on a daily basis;

  • Analyze non-conforming products and process them in the system;

  • Carry out verification and reconciliation of physical and theoretical inventories of products;

  • Prepare and carry out monthly end-of-period tasks according to established procedure; 

  • Apply and strengthen internal controls in place to maintain the accuracy and integrity of inventory including that of external warehouses;

  • Assist in the preparation and conduct of annual inventory counts;

  • Perform any other related tasks.

 

The qualifications sought are:

  • High school diploma or equivalent;

  • Have a minimum of 1 or 2 years of experience in a similar position;

  • Bilingualism (spoken and written) sufficient to communicate with inventory teams at other sites in Canada; 

  • Attention to detail is essential and skills in analyzing complex data;

  • Good knowledge of the Office suite (Excel intermediate level);

  • Knowledge of Maestro and Manhattan systems (a significant asset);

  • Knowledge of the inventory process (an asset);

  • Initiative and ability to work independently;

  • Good communication and interpersonal skills.

Coordinator, inventory

Saputo Diary
Saint-Laurent - 2.72km
  Administrative Jobs Full-time
  52,730  -  69,230
You will discover a stimulating work environment that promotes your professional growth in a clean and safe environment. The incumbent will be responsible for performing various ta...
Learn More
Feb 25th, 2025 at 16:55

Mobile Agent (Part-Time On-Call) Part-time Job

Securitas Canada

Security & Safety   Saint-Laurent
Job Details

JOB SUMMARY: As part of Securitas Mobile operation provides guard services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services. 

 
Distinguishing Characteristics: Duties consist primarily of Security Guard duties within an Mobile operation. May be assigned a service grade or rank in a chain of command in conformance with contract requirements or to facilitate the delivery of service, according to business necessity.  
ESSENTIAL FUNCTIONS 
• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. 
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. 
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. 
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. 
1. Provides mobile guarding services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services; maintains radio or other communications contact with office or base to report status or incidents, or to request additional assistance or response. 
2. Checks for unsafe conditions, hazards, security violations, and unauthorized persons; inspects buildings, grounds and security devices; monitors and sets security devices. 
3. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others. 
4. Prepares logs or reports as required for patrol route; writes and/or types reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required. 
5. Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required. 
6. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for assignment, by the company, or through training or certification. 
7. Carries out specific tasks and duties of a similar nature and scope as required. 

 
 MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. 

 
MINIMUM HIRING STANDARDS 
• Must be at least 18 years of age. 
• Must have a reliable means of communication (i.e., pager or phone). 
• Must have a reliable means of transportation (public or private). 
• Must have the legal right to work in the Canada. 
• Must have the ability to speak, read, and write English and French in the province of Quebec. 
• Must have a High School Diploma or GED. If not, must be willing to complete the GED program within six months. 
• Must be willing to participate in the Company’s pre-employment screening process, including background investigation.  
Education/Experience: High School Diploma or G.E.D.; related experience preferred. 

 
Competencies (as demonstrated through experience, training, and/or testing)
• Must be able to meet and continue to meet any applicable licensing requirements for Security Guards. 
• Driving record must meet company and/or insurance standards. 
• Knowledge of or ability to learn security operations and procedures. 
• Ability to carry out instructions furnished in written, oral, or diagrammatic form. 
• Ability to be an effective team member and to work independently. 
• Ability to maintain professional composure when dealing with unusual circumstances. 
• Courteous telephone manner. 
• Ability to adapt to changes in the external environment and organization. 
• Ability to write routine correspondence, including logs and reports. 
• Good organizational skills. 
• Ability to provide high quality customer service. 
• Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.  
WORKING CONDITIONS (Physical/Mental Demands) With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 
• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations. 
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. 
• Must undergo and meet company standards for background and reference checks and behavioral selection survey, in addition to any mandatory licensing requirements. 
• May be required to work overtime without advance notice. 
• Required ability to handle multiple tasks concurrently. 
• Keyboarding, basic computer usage and operating controls. 
• Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others. 
• Frequent sitting, standing and walking, that may involve climbing stairs and walking up inclines and on uneven terrain. 
• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. 
• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
• Close vision, distance vision, and ability to adjust focus. 
• May require driving vehicle for long periods of time in the performance of duties. 
• On occasion may be required to perform stressful and physical activity. 
• Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. 
• May be exposed to or required to handle sensitive and confidential information.

Mobile Agent (Part-Time On-Call)

Securitas Canada
Saint-Laurent - 2.72km
  Security & Safety Part-time
  21.20
JOB SUMMARY: As part of Securitas Mobile operation provides guard services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/...
Learn More
Feb 24th, 2025 at 15:21

IT Specialist, e-Commerce Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

Saputo is seeking a motivated and experienced e-Commerce developer to join its Digital and Innovations team. Our ideal candidate will have a mix of strong technical knowledge, analytical skills and business acumen.

 

Are you an ardent learner who’s always looking to improve? Do you want to be part of the digital transformation of an enterprise headquartered in Montreal that has many divisions across the world and still growing at a fast pace? Do you have interest in the latest innovative technologies? Then we would like to hear from you. Your current expertise will be used to maximize your full potential and will give you the opportunity to grow within our company.

 

How You Will Make Contributions That Matter:

  • Enhance and support our B2B and B2C e-Commerce platform and its surrounding ecosystem, including PIM, DAM and ERP systems
  • Responsible of the rollout of our e-Commerce platform to other Saputo divisions
  • Contribute across all phases of a project (e.g., Plan, Analyze, Design, Build Test, and Deploy)
  • Collaborate with various IT teams including cybersecurity, infrastructure, network & telecom, to ensure well-designed and quality solution delivery
  • Autonomous, can follow a project plan, and can execute on strategy both independently and in a team environment
  • Ability to be assigned to multiple projects simultaneously
  • Direct interactions and collaboration with business SMEs and technical groups

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Possess a university or college diploma in computer science, information technology, or a related field
  • Over five years of relevant experience in Microsoft .NET, C#, JavaScript, TypeScript, MVC, SQL, HTML, NodeJS, GraphQL, and ReactJS
  • Knowledge of developing solutions that use Azure services, including Azure Functions, Azure SQL, Azure App Service, and Azure Kubernetes Service
  • Experience with continuous integration and continuous deployment (CI/CD) pipelines and automated delivery using Azure DevOps and infrastructure as code (IaC) deployment model with Terraform
  • Strong interest, or even better real experience in CommerceTools or any other MACH architecture e-Commerce platform
  • Experience developing solutions that connect and integrate with other systems like ERP, CRM, and BI is a plus
  • Proven to be detail oriented and well organized with demonstrated logical and technical problem-solving skills
  • Demonstrated strong adaptive and learning capacity to remain on the cutting edge of current technologies and future trends
  • Ability to operate in various business environments with interdependencies spanning multiple work-streams, teams, business divisions, time zones, cultures, and languages
  • Strong written and verbal communication skills to facilitate exchanges with business stakeholders
  • Ideally bilingual - English (required) and French (preferred)

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist, e-Commerce

Saputo Diary
Saint-Laurent - 2.72km
  IT & Telecoms Full-time
  88,325  -  115,930
Saputo is seeking a motivated and experienced e-Commerce developer to join its Digital and Innovations team. Our ideal candidate will have a mix of strong technical knowledge, anal...
Learn More
Feb 20th, 2025 at 15:36

Customer Rep-Station-1 Part-time Job

Federal Express Corporation Canada

Customer Service   Saint-Laurent
Job Details

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

 

  • Location: 4041 Rue Seré, Saint-Laurent, QC H4T2A3, Canada

Customer Rep-Station-1

Federal Express Corporation Canada
Saint-Laurent - 2.72km
  Customer Service Part-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes conti...
Learn More
Feb 18th, 2025 at 16:41

IT Specialist, Core Infrastructure & Operations - End User Computing Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

Saputo is hiring a Specialist IT Infrastructure End User Computing who can manage and deploy devices with Autopilot and Intune. You will have experience with Microsoft cloud solutions and enjoy a rewarding career with us. Join our family today!

 

How You Will Make Contributions That Matter:

  • Manage OS deployments via Microsoft Windows Autopilot.
  • Design and maintenance of the Microsoft Intune and Configuration manager environments.
  • Automate tasks using PowerShell, MS Graph, and Intune.
  • Lead the documentation and design of our Autopilot, Intune, Configuration manager environments.
  • Manage virtual desktop and virtual application deployments with Azure Virtual Desktop.
  • Maintain Standard OS images via SCCM.
  • Package and deploy applications in Intune.
  • Participate in large business projects to analyze business needs and implement new technologies.
  • Ensure the health of our pool of 10,000 PCs.
  • Solve problems that may arise from day-to-day operations (Level 3).
  • Participate in the development and enforcement of standards for EUC class devices.

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Experience implementing and supporting Autopilot in a large corporate environment.
  • Experience implementing Co-management with Intune and Configuration Manager in a large corporate environment.
  • Experience writing efficient and clear PowerShell scripts to automate device remediation.
  • Motivated to work in a fast-paced environment with leading edge technology.
  • Passionate about technology.
  • Experience managing devices (Windows, iOS, Android) with Microsoft Intune.
  • Experience implementing the Apple device enrollment program.
  • Experience packaging/Deploying software with Intune.
  • Experience creating/maintaining Windows 11 task sequences in Configuration Manager.
  • Experience deploying/maintaining Office 365 client via Intune.
  • Experience with Intune Configuration profiles and Microsoft Group Policy.
  • Experience using Sysinternals tools for advanced troubleshooting.
  • Excellent problem-solving and analytical skills
  • Strong organizational skills and the ability to manage priorities
  • Experience carrying out small- and large-scale technical projects with a demonstrated ability to communicate verbally and in writing with team members
  • Willingness to work beyond business hours and be on call, as necessary, to minimize downtime during planned or unexpected modifications to the network/system
  • Willingness to travel, as required
  • Excellent verbal and written communication skills

 

As part of his duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist, Core Infrastructure & Operations - End User Computing

Saputo Diary
Saint-Laurent - 2.72km
  IT & Telecoms Full-time
  88,325  -  115,930
Saputo is hiring a Specialist IT Infrastructure End User Computing who can manage and deploy devices with Autopilot and Intune. You will have experience with Microsoft cloud soluti...
Learn More
Feb 12th, 2025 at 15:59

IT Specialist Web, Digital Solutions (UI/UX) Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

For its Digital Web team, Saputo is looking for a motivated person to act as an IT Specialist. Our ideal candidate will have a mix of strong HTML/CSS/SASS/JavaScript skills and good knowledge of UI/UX design.

Are you an ardent learner who’s always looking to improve? Do you want to be part of the digital transformation of an enterprise headquartered in Montreal that has many divisions across the world and still growing at a fast pace? Do you have interest in the latest innovative technologies? Then we would like to hear from you. Your current expertise will be used to maximize your full potential and will give you the opportunity to grow within our company.

 

How You Will Make Contributions That Matter:

  • Create and maintain web sites using Sitecore CMS and various Azure cloud services
  • Contribute across all phases of a project (e.g., Plan, Analyze, Design, Build, Test, and Deploy)
  • Enhance UI/UX for our current global web applications used by more than a thousand of users and participate in the creation of the new ones in our pipeline
  • Autonomous, can follow a project plan, and can execute on strategy both independently and in a team environment
  • Ability to be assigned to multiple projects simultaneously
  • Direct interactions and collaboration with business and marketings teams

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Hold a university or college diploma in computer science, information technology or any other relevant field
  • More than three (3) years of relevant experience in HTML, CSS/SASS, JavaScript, jQuery
  • Knowledge and experience working with mail services like Klaviyo, MailChimp
  • Develop and implement strategies for SEO optimization, global email marketing, and comprehensive digital marketing campaigns to drive brand awareness, engagement, and consumer acquisition
  • Should have minimum three (3) year of experience in developing applications using different CMS like Sitecore, Kentico etc
  • Skills in Azure and DevOps are added asset
  • Strong interest, or even better real experience in modern frameworks like React is a big plus
  • Experience designing web sites using Figma, Adobe Photoshop, Illustrator is highly desirable
  • Demonstrated strong adaptive and learning capacity to remain on the cutting edge of current technologies and future trends
  • Ability to operate in various business environments with interdependencies spanning multiple work-streams, teams, business divisions, time zones, cultures, and languages
  • Strong written and verbal communication skills to facilitate exchanges with business stakeholders
  • Bilingual - English (a must) and French (a plus)

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist Web, Digital Solutions (UI/UX)

Saputo Diary
Saint-Laurent - 2.72km
  IT & Telecoms Full-time
  88,325  -  115,930
For its Digital Web team, Saputo is looking for a motivated person to act as an IT Specialist. Our ideal candidate will have a mix of strong HTML/CSS/SASS/JavaScript skills and goo...
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Feb 5th, 2025 at 14:03

Representative, Collection Full-time Job

Saputo Diary

Administrative Jobs   Saint-Laurent
Job Details

The Collection Representative will be responsible for a portfolio of accounts receivable and for reconciling, investigating and resolving all outstanding invoices.

 

****Salary ranges from $52 730 to $69 230***

****Salary offers will vary commensurate with experience, education, skills, and training.****

 

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

How you will make contributions that matter:

  • Manage the collection process of a given portfolio;
  • Perform weekly analysis of payment agreements and investigation of all outstanding invoices and deductions;
  • Resolve payment discrepancies within the required time frame;
  • Document daily activities in the system;
  • Ensure compliance with credit limits and management of pending orders;
  • Initiate and respond to external and internal customer account inquiries;
  • Reconcile accounts and prepare requests for deferrals, write-offs and credit notes;
  • Apply and comply with existing policies and procedures;
  • Prepare all documentation relating to deductions;
  • Perform all other related tasks.

 

You are best suited for the role if you have the following qualifications:

  • College diploma or technical diploma in accounting or equivalent;
  • 5 years of experience in a credit/commercial collection (B2B) environment;
  • English speaking and writing is essential; the candidate will be required to communicate with customers by e-mail and telephone
  • Very good knowledge of the Office suite, knowledge of Maestro (asset);
  • Strong interpersonal, negotiation, communication and customer service skills;
  • Strong analytical, organizational and attention to detail skills;
  • Ability to solve problems;
  • Ability to adapt in a context of change.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family

Representative, Collection

Saputo Diary
Saint-Laurent - 2.72km
  Administrative Jobs Full-time
  52,730  -  69,230
The Collection Representative will be responsible for a portfolio of accounts receivable and for reconciling, investigating and resolving all outstanding invoices.   ****Salary ran...
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Jan 31st, 2025 at 14:49

Flex Driver-3 Full-time Job

Federal Express Corporation Canada

Transportation & Logistics   Saint-Laurent
Job Details

6415 Chemin de la Côte-de-Liesse, Saint-Laurent, QC H4T1E5, Canada

 

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Flex Driver-3

Federal Express Corporation Canada
Saint-Laurent - 2.72km
  Transportation & Logistics Full-time
6415 Chemin de la Côte-de-Liesse, Saint-Laurent, QC H4T1E5, Canada   To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to...
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Jan 30th, 2025 at 16:17

Coordinator, International Sales Full-time Job

Saputo Diary

Sales & Retail   Saint-Laurent
Job Details

The incumbent will support the sales team in its regular activities and take part in various special projects. As part of his/her duties, this person will report to the Manager, International Sales – Ingredients.

 

How You Will Make Contributions That Matter:

  • Develop and update sales reports on a regular basis;
  • Develop and track order delivery schedules;
  • Follow up on accounts receivable;
  • Analyze the inventory and orders on a weekly basis;
  • Follow up on letters of credit with the Customer Service department;
  • Answer customers’ questions and provide them with documentation;
  • Take part in communication with channel partners, key influencers and end users;
  • Compile and update lists of existing and potential customers;
  • Compile sales made by the sales representative for certain categories;
  • Coordinate the process for approval of Saputo as a supplier to new customers;
  • File paper and electronic documents;
  • Assist the Sales department in day-to-day activities, such as:
    • Interacting with the Production and Quality Assurance departments
    • Obtain transport costs
    • Review specifications
    • Track estimates that have been issued
  • Support the Sales department and customers through after-sales service;
  • Plan the monthly forecasts and follow with the respective sales managers to get orders based on the budget and forward demand.
  • Perform all other related duties.
  • Professional Development
    • Participate in sales training programs to build product knowledge and sales skills
    • Shadow senior sales representatives to gain experience in sales and client interactions and markets.

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • College diploma;
  • Minimum of 5 years’ experience in a similar position;
  • Good knowledge of international trade;
  • Excellent judgment, attention to detail and autonomy;
  • Ability to work well under pressure and as part of a team;
  • Fluency in spoken and written French and English ESSENTIAL;
  • Professionalism and sense of priorities.

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

 

We support and care for our employees and their families by providing: 

  • Competitive salaries 
  • A hybrid work environment with the possibility to work from home 2 days a week  
  • Advantageous corporate agreements 
  • Full range of group insurance benefits 
  • Group retirement pension plan with employer contribution 
  • Purchase option of company stocks 
  • Group RRSP 
  • Health and wellness program in the workplace 
  • Assistance program for employees and their families 
  • Saputo products at a discounted price 

 

Salary Range: $51,595 - $67,750

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Coordinator, International Sales

Saputo Diary
Saint-Laurent - 2.72km
  Sales & Retail Full-time
  51,595  -  67,750
The incumbent will support the sales team in its regular activities and take part in various special projects. As part of his/her duties, this person will report to the Manager, In...
Learn More
Dec 17th, 2024 at 14:19

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