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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Source Industrial Services Inc. is a Crane Company that is very proud of its Custom Fabrication, Service and Training in Material Handling and other Industrial needs. Currently, Source is looking for a Welder-Fitter with Aptitude that wishes to join an established and growing Company.
We offer a competitive salary, benefits, training and the opportunity to have a great job while expanding your knowledge.
We operate across the GTA and in the Hamilton-Niagara Region.
We are looking for a candidate that can deliver the best customer service.


Job Type: Full-time

• Shift: Monday - Friday – 8 hrs
• Some weekends / Overtime Required
• A valid driver’s license with a clean driving record abstract is essential for this position.
• RRSP match program
• Health Benefits

 
Required skills

• Must possess mechanical aptitude
• Punctual
• Customer service driven
• Safety oriented
• Attention to detail
• Ability to demonstrate creative, problem-solving skills
• Ability to excel in a fast-paced environment where attention to detail and effective multi-tasking is essential
• Shop and fieldwork - workers are required to travel to job sites located in GTA / Hamilton-Niagara area occasionally
• Available to work in a service environment with service hours
• Valid Drivers licence with a clean driving record (abstract required)
• Live in the GTA

 
Asset

• 2-5 years experience
• Experience working with structural steel and custom fabrication
• Welding tickets preferred
• SMAW, MCAW
• CWB certifications are an asset.
• TIG welding experience
• Not afraid of heights
• Forklift/Crane experience
• Able to read and follow engineered drawings.
• Blueprint reading and layout
• Assembly experience

Salary commensurate with qualifications and experience.

If this opportunity interests you, and you meet all of the above requirements, please submit your resume and a cover letter stating salary expectation to [email protected]

We thank all applicants for their interest; however only those candidates selected for interviews will be contacted. No phone calls, please.

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

How You’ll Help: 

•   Ensure accurate reporting.
•   Ability to co-ordinate on road repairs and service of fleet
•   Organized filing and numerous clerical duties depending on shift
•   Must be resourceful using internet and company intranet to maintain company standards
•   Must be a team player willing to participate and support all aspects of operation
•   Punctual and presentable as you will be front line in dealing with customers
•   Must have good command of English language both written and verbal.
•   Capable of using 10-4 phones along with office phones to communicate with drivers
•   Ensure on time delivery to customers
•   Scheduling drivers pick-ups and deliveries
•   Uploading and setting up of scanners
•   Maintain communication with PDC Supervisor for status reports on correct loading by unit and timely departures.
•   Ensure driver concerns reported into dispatch are responded to and closed off within reasonable or expected timelines.  
 

Your Skills and Experience: 

•   Transportation background in dispatch
•   Computer literate in Excel and Word
•   Equipment knowledge is an asset
•   Must have a strong sense of urgency
•   Must be able to work under a flexible work schedule 
•   Must be a hands on operator, trainer, coach and mentor
•   Must be able to build and maintain relationships 
•   Must be a self starter 
•   High School graduate or equivalent 
 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Own tools/equipment: Steel-toed safety boots
Security and safety: Criminal record check

Physical Requirements:

• The candidates should be experienced in handling heavy loads
• The candidates should be prepared for physically demanding tasks

• The candidates should be capable of lifting up to 45 kg (100 lbs)

Other Requirements:

• The candidates should have a strong client focus
• The candidates should exercise good judgment in their decision-making
• The candidates should be reliable in meeting job requirements
• The candidates should be a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada

• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to assist trucks and delivery drivers to load and unload vehicles

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset

Physical Requirements:

• The candidates should be comfortable with fruit and vegetable combination farming, viticulture, working outdoors, at heights, and in wet/damp, dusty, and hot environments
• The candidates should be capable of working in a fast-paced environment, handling repetitive and physically demanding tasks, managing heavy loads, and paying close attention to detail
• The candidates should also possess excellent hand-eye coordination, the ability to distinguish between colors, and adeptness in a combination of sitting, standing, and walking, as well as tasks involving standing for extended periods, bending, crouching, and kneeling
• The candidates should be open to working overtime when required and exhibit strong manual dexterity

Other Requirements:

• The candidates should demonstrate flexibility, sound judgment, organization, strong team player abilities, adherence to values and ethics, and reliability

Candidate Status:

• • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada

• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to perform brush collecting, perform clipping, deleafing, and conduct fruit tree training
• The candidates should be able to grade produce, hand harvest vegetables, and hoe crops
• The candidates should be able to perform lowering tasks
• The candidates should be able to maintain and manage the growth of vines, vine canopy, and grapes
• The candidates should be able to plant, cultivate, and irrigate crops
• The candidates should be able to perform shoot positioning and perform suckering
• The candidates should be able to perform tying tasks, weed, and harvest crops
• The candidates should be able to examine produce for quality and prepare it for the market
• The candidates should be able to write daily basic progress reports

Benefits:

• The candidates will get free parking

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, job reference number, cover letter, references attesting experience, and letter of recommendation) through the below-mentioned details

By mail
15384 Niagara Parkway, R.R. # 1
Niagara on the Lake, ON
L0S 1J0

Include this reference number in your application

2023

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

How you will make contributions that matter...

You are best suited for the role if you…

We support and care for our employees by providing them with…

As a, Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office activities efficiently, and you demonstrate team spirit and collaboration by providing administrative support to the members of your team. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.

The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, all relevant related documents, obtaining the necessary signatures and following up with clients. She or he also performs various administrative tasks and provides support to the team in the area.

CHALLENGES TO BE MET

• Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases

• Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices

• Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done

• Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support

• Work in a team environment with other support functions and deliver on completing all administrative tasks that are assigned to the queue system

• Support account managers to help them reach business development targets

• Managing stationery orders, organizing catering services, and ensuring the smooth operation of the business center. Welcoming suppliers and technicians, as well as going to the post office.

WHAT WE ARE LOOKING FOR

• Bachelor degree in Business Administration, College diploma in accounting o

• Between 1 to 3 years experience in a similar role

• The ability to analyze and interpret financial statements is considered an asset

• Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues

• Strong organizational skills and ability to prioritize and deal with various situations at all times

• Ability to work independently and meet tight deadlines

• Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team

• Working knowledge of MS Office (Word, Excel, Outlook )

• Excellent writing and speaking skills in French and English.

Ask yourself...
Do you feel you like you could be an ambassador of Customer Satisfaction and the Canadian Tire Brand?

Are you effective in managing sensitive customer interactions?

Do you possess excellent investigative skills?
Can you efficiently multi-task across various systems?
Do you enjoying working as a team?
 
As a Brand Loyalty Representative you would...  
· Be passionate about our customers and the service we provide, delivering outstanding World Class Customer Experiences
· Promote customer advocacy and support the Canadian Tire Brand
· Demonstrate a strong handle on our communication model
· Problem solve to find creative solutions
· Demonstrate strong investigative skills, with the ability to focus on complex information to support a customer’s dispute
· Professionally handle interactions with composure and diplomacy striving for a positive outcomes in disputes, high value retention and activations
· Demonstrate excellent verbal and written communication skills in support of customer calls and dispute initiations

Experience an asset in:  

Customer Service Experience

Call Centre Experience
Fraud and Dispute knowledge

Must be bilingual in English and French

About Us

At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.

Overview

Saputo offers a positive, clean environment that is conducive to your professional development! The incumbent will be responsible for carrying out various maintenance and servicing work on the equipment of the various production and bottling lines, the building and the plant services. The status of the position is temporary with a contract lasting 12 months.

Available schedule:

Daytime Monday to Friday 8 a.m. to 4:30 p.m. and 1 weekend out of 6 at night.

Salary:  We offer a starting salary of $36.15/h (evaluated based on experience) with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring. 

• Carry out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of equipment in the various automated production and packaging lines;
• Perform inspection and preventive maintenance of equipment;
• Troubleshoot and repair equipment when it breaks down to ensure production targets are met;
• When assigned to certain sectors, carry out surveillance rounds of fixed machine equipment;
• Carry out work according to established priorities, availability of equipment and materials required;
• Facilitate compliance with deadlines and efficiency in the production and packaging of dairy products;
• Communicate the progress of work and projects to the people concerned;
• Provide training to plant employees as needed;
• Working with external companies to carry out projects;
• Carry out electrical installations;
• Perform fault analyses and suggest measures to improve process efficiency;
• Ensure that planned work is carried out on schedule.

The qualifications sought are:

• 3 to 5 years of experience in a similar position;
• Post-secondary education in a related field (electromechanics, industrial mechanics, automation, etc.);
• Possess the MMF class 3A competency certification (an asset), otherwise be prepared to complete the process of obtaining the certification (paid by Saputo);
• Have an electrical certificate (license C or CRCA certificate) (an asset);
• Training and experience with PLC (an asset);
• Master common IT tools (MS Office suite);
• Experience with maintenance management software (an asset);
• Excellent problem-solving skills and analytical mind;
• Ability to work with minimal supervision;
• Initiative, proactivity and excellent work organization skills;
• Be available to work shifts, holidays and weekends (casual).

We are committed to the principle of employment equity. Saputo supports diversity at the heart of its operations and invites candidates from all backgrounds to be part of the family.

Who we are:

Enbridge Gas Inc. is a Customer Centric organization, and the Customer Care team is at the heart of it. Our organizational culture is driven by the needs of our customers. We strive to continuously focus on improving processes and simplify the customer experience. We are looking to grow our adaptive workforce, engaged by an exceptional employee experience.

As a Representative in Customer Care at Enbridge, customer centricity will be your focus as you handle interactions from customers on a number of topics ranging from utility service, billing and invoices to move and transfer requests.

Note: You must be available to work during the core hours of 10am-3pm and/or 4pm to 8pm each day. A 4-hour shift will be scheduled during these hours and must be available to work full time hours 8am-4:30pm during training.

What You Will Do:

• Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.

• Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.

• The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.

• Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.

• Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).

• Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.

• Complete other tasks and activities as business needs dictate.

Who You Are:

• Secondary school education or equivalent.

• Minimum 3 years of clerical and customer contact experience required.

• Proven verbal and written communication skills.

• Ability to exercise good judgment with minimal supervision.

• Knowledge of Customer Information Systems is an asset, including SAP and Kubra.

• Excellent analytical skills, decision making ability, negotiations and problem-solving skills.

• Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.

• Excellent interpersonal skills and ability to function within a team.

• Ability to plan and use time effectively.

• Flexibility with respect to shifts.

Preferred:

• Mass market billing experience is an asset.

• Experience in a call center environment preferred.

• Bilingualism is an asset.

#LI-Hybrid