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Financial Advisor

At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.

What you’ll be doing…
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
• Educating our customers, providing relevant insights and expert advice
• Building our customer’s comprehensive plans using a holistic approach to help them achieve their goals
• Nurturing strong, long-standing relationships
• Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience

What you need to succeed…

• The appetite and drive to build strong customer relationships and deliver excellence customer service
• The proven ability to meet and exceed sales targets in a fast paced environment that align to a customer’s stated goals
• To uncover and solve for customers’ needs
• Mutual Funds licence and working towards the CIFP Diploma

What we’re offering…

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A competitive compensation and benefits package.
• An organization committed to making a difference in our communities– for you and our customers.
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• You’ll receive clear, transparent criteria to progress in your career.
• You won’t need to wait for a vacancy in your branch or move to another branch to elevate your career. You can do it from the same chair enabling you to build deeper relationships and grow your expertise.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Overview

11/10/2024

Address:

23 Norfolk Street South

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $43,500.00

Maple Leaf Foods is looking for an experienced DZ driver with both automatic and standard transmission experience. The delivery driver is responsible for ensuring a timely and safe delivery of product to customer locations while providing professional service in a team-oriented environment. The delivery driver is also responsible for coordinating the unload with hands-on support in collaboration with a delivery helper. Come join our team to experience working in the exciting and rewarding Agricultural Industry!

SHIFT: Full-Time - Monday, Tuesday, Thursday and Friday

What's in it for you:

• Salary: $28.46/hour
• Fast paced learning environment
• Opportunities for growth and training development!
• Benefits after 3 months of service 
• Pension after 1 year of continuous service

Responsibilities Include:

• Safe transportation of product to customer locations
• Completing circle check, log books, and other regulatory requirements including truck maintenance
• Manual loading and unloading of product according to plant and customer specifications
• Collaborating with various teams throughout the day
• Provide direction and guidance to Delivery Helper to meet customer requirements
• Supporting training needs for new hires as an overall team
• Following all procedures (e.g. biosecurity, HACCP, CHEQ)
• Positive customer interactions
• Other duties as assigned

Required Qualifications:

• Must have valid DZ license or equivalent with clean driver’s abstract
• Must have 3-5 years driving experience with a D license or equivalent
• Demonstrated commitment to safe work practices
• Must understand and follow all Animal Welfare/HACCP/Biosecurity procedures (Training will be provided)
• Willing and able to work flexible hours, including some Wednesdays (e.g. early starts and/or late end times)
• Proven communication and interpersonal skills
• Able to complete work without supervision
• Able to work in extreme weather hot or cold
• Must be in good physical condition – able to lift up to 50 lb. overhead repetitively
• Delivery experience an asset
• Familiarity with delivery routes an asset

Location: 70 Heritage Drive, New Hamburg, Ontario

Maple Leaf Foods is looking for an experienced DZ driver with both automatic and standard transmission experience. The delivery driver is responsible for ensuring a timely and safe delivery of product to customer locations while providing professional service in a team-oriented environment. The delivery driver is also responsible for coordinating the unload with hands-on support in collaboration with a delivery helper. Come join our team to experience working in the exciting and rewarding Agricultural Industry!

SHIFT: Full-Time - Monday, Tuesday, Thursday and Friday

What's in it for you:

• Salary: $26.96/hour
• Fast paced learning environment
• Opportunities for growth and training development!
• Benefits after 3 months of service 
• Pension after 1 year of continuous service

Responsibilities Include:

• Safe transportation of product to customer locations
• Completing circle check, log books, and other regulatory requirements including truck maintenance
• Manual loading and unloading of product according to plant and customer specifications
• Collaborating with various teams throughout the day
• Provide direction and guidance to Delivery Helper to meet customer requirements
• Supporting training needs for new hires as an overall team
• Following all procedures (e.g. biosecurity, HACCP, CHEQ)
• Positive customer interactions
• Other duties as assigned

Required Qualifications:

• Must have valid DZ license or equivalent with clean driver’s abstract
• Must have 3-5 years driving experience with a D license or equivalent
• Demonstrated commitment to safe work practices
• Must understand and follow all Animal Welfare/HACCP/Biosecurity procedures (Training will be provided)
• Willing and able to work flexible hours, including some Wednesdays (e.g. early starts and/or late end times)
• Proven communication and interpersonal skills
• Able to complete work without supervision
• Able to work in extreme weather hot or cold
• Must be in good physical condition – able to lift up to 50 lb. overhead repetitively
• Delivery experience an asset
• Familiarity with delivery routes an asset

The incumbent is responsible for supporting the delivery of our people strategy within an assigned client group and acts as an employee champion and change agent. This individual will be energetic, results driven and have a strong desire to deliver exceptional client focus partnerships.  This role assesses and anticipates our people needs and fully integrates themselves into the hatchery environment by communicating needs proactively with their cross functional teams.  As a true business partner, the incumbent will be responsible for all HR requirements for two hatcheries with over 150+ employees.

Any MLF team member interested in being considered for this role are encouraged to apply online by November 28. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Provide direction and support to hourly and salaried employees in such areas as workplace policy, payroll, benefits, recruitment, compensation, employee legislation, staffing, and current and new systems.
• Assist and coach managers and supervisors in determining appropriate corrective action, conflict resolution, and performance management techniques for their employees.
• Actively engage leaders in daily issues and problem resolution in support of business needs.
• Support the annual PAD, LER, and merit cycle.
• Contribute to the continuous improvement of all HR processes and ensure consistent application.
• Monitor and communicate with departments to understand recruitment requirements and lead the recruitment process.
• Oversee reporting on key metrics, identifying trends and proposing proactive actions which will support in the achievement of plant targets.
• Investigate and respond to all employee concerns and take steps to resolve issues.
• Promote positive employee relations initiatives to maximize employee morale, performance, recognition and retention.

What You’ll Bring:

• Post-secondary education with a focus in Human Resources
• Several years’ experience in a Human Resource role
• Related experience in a large and fast-paced environment
• Proven ability to coach, teach, lead others
• Demonstrated experience in performance and development
• Excellent interpersonal and communication skills; able to develop positive working relationships with all employees
• Ability to multi-task and meet deadlines
• Proficient in Microsoft office software (Word, Excel, Outlook)
• Results driven with the ability to take initiative, analyze and problem solve
• CPHR designation or working toward designation is preferred
• Flexibility with their shift schedule, based on the business needs

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

Location: 70 Heritage Drive, New Hamburg, Ontario

Maple Leaf Foods is looking for an experienced DZ driver with both automatic and standard transmission experience. The delivery driver is responsible for ensuring a timely and safe delivery of product to customer locations while providing professional service in a team-oriented environment. The delivery driver is also responsible for coordinating the unload with hands-on support in collaboration with a delivery helper. Come join our team to experience working in the exciting and rewarding Agricultural Industry!

SHIFT: Full-Time - Monday, Tuesday, Thursday and Friday
Must be available on Wednesdays if needed.

What's in it for you:

• Salary: $26.96/hour
• Fast paced learning environment
• Opportunities for growth and training development!
• Benefits after 3 months of service 
• Pension after 1 year of continuous service

Responsibilities Include:

• Safe transportation of product to customer locations
• Completing circle check, log books, and other regulatory requirements including truck maintenance
• Manual loading and unloading of product according to plant and customer specifications
• Collaborating with various teams throughout the day
• Provide direction and guidance to Delivery Helper to meet customer requirements
• Supporting training needs for new hires as an overall team
• Following all procedures (e.g. biosecurity, HACCP, CHEQ)
• Positive customer interactions
• Other duties as assigned

Required Qualifications:

• Must have valid DZ license or equivalent with clean driver’s abstract
• Must have 3-5 years driving experience with a D license or equivalent
• Demonstrated commitment to safe work practices
• Must understand and follow all Animal Welfare/HACCP/Biosecurity procedures (Training will be provided)
• Willing and able to work flexible hours, including some Wednesdays and weekends as required (e.g. early starts and/or late end times
• Proven communication and interpersonal skills
• Able to complete work without supervision
• Able to work in extreme weather hot or cold
• Must be in good physical condition – able to lift up to 50 lb. overhead repetitively
• Delivery experience an asset
• Familiarity with delivery routes an asset

What's in it for you?

• Salary: $19.20/hr (6-month wage progression in place wage starts at $20.20/hr)
• All PPE is provided to employees (Boot Reimbursement of $125 after 3 months of service)
• Fast paced learning environment
• Opportunities for growth and training development!

       You must be legally eligible to work and currently residing in Canada.


The Opportunity
The Casual General Labour Day Shift position is responsible for general production and other elemental activities related to hatchery operations. The selected candidate must be available for Monday, Tuesday, Thursday and Friday production, for the morning shift in the Hatchery.  (5am - Finish)

Responsibilities
The general labour department works in the chick room and egg room with general duties such as grading and preparing the delivery although they also support in other departments based on business needs which could include:

• Sanitation: Ensuring our hatchery equipment is fully sanitized with the use of power hoses and our box wash machine.
• Separator Operator: Working with our separator team to separate chicks from debris when hatching
• Machine Operator: Working with our Embrex Machine to vaccinate the chick while it is still in the egg
• Driver Helper: Supporting our drivers with delivering our product to various farm locations across Ontario

Job Requirements

• Must be capable of lifting 40lbs. Repetitively (overhead lifting required) 
• Must be able to work in a wet/humid environment 
• Must be able to work in a team environment 
• Must be able to follow SOP’S & schedules 
• Must adhere to HACCP requirements 

Application Procedures:
We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods however only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.  
Maple Leaf Foods is committed to Employment Equity and maintaining a diverse workforce. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Attraction Team at [email protected]. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Maple Leaf Foods is looking for an experienced DZ driver with both automatic and standard transmission experience. The delivery driver is responsible for ensuring a timely and safe delivery of product to customer locations while providing professional service in a team-oriented environment. The delivery driver is also responsible for coordinating the unload with hands-on support in collaboration with a delivery helper. Come join our team to experience working in the exciting and rewarding Agricultural Industry!

SHIFT: Full-Time - Monday, Tuesday, Thursday and Friday
Must be available on Wednesdays if needed.

What's in it for you:

• Salary: $26.96/hour
• Fast paced learning environment
• Opportunities for growth and training development!
• Benefits after 3 months of service 
• Pension after 1 year of continuous service

Responsibilities Include:

• Safe transportation of product to customer locations
• Completing circle check, log books, and other regulatory requirements including truck maintenance
• Manual loading and unloading of product according to plant and customer specifications
• Collaborating with various teams throughout the day
• Provide direction and guidance to Delivery Helper to meet customer requirements
• Supporting training needs for new hires as an overall team
• Following all procedures (e.g. biosecurity, HACCP, CHEQ)
• Positive customer interactions
• Other duties as assigned

Required Qualifications:

• Must have valid DZ license or equivalent with clean driver’s abstract
• Must have 3-5 years driving experience with a D license or equivalent
• Demonstrated commitment to safe work practices
• Must understand and follow all Animal Welfare/HACCP/Biosecurity procedures (Training will be provided)
• Willing and able to work flexible hours, including some Wednesdays and weekends as required (e.g. early starts and/or late end times
• Proven communication and interpersonal skills
• Able to complete work without supervision
• Able to work in extreme weather hot or cold
• Must be in good physical condition – able to lift up to 50 lb. overhead repetitively
• Delivery experience an asset
• Familiarity with delivery routes an asset

Application Procedure:

Fax: 519-364-4692                                    
Email: [email protected]