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Overview

Location(s):  Canada : Ontario : Parry Sound

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Job Description

• The candidate must plan and coordinate seminars, conferences, and other events.
• The candidate will be responsible for supervising other employees.
• The candidate must develop and implement policies and procedures.
• The candidate must train other employees.
• The candidate must determine and implement office procedures and routines.
• The candidate must schedule and confirm appointments.
• The candidate must manage contracts.
• The candidate must answer the phone and relay phone calls and messages.
• The candidate must respond to electronic inquiries.
• The candidate must compile data, statistics, and other information.
• The candidate will be responsible for overseeing the preparation of reports.
• The candidate must respond to employee inquiries and complaints.
• The candidate must order office supplies and keep inventory.
• The candidate will be responsible for overseeing payroll administration.
• The candidate must greet people and direct them to appropriate contacts or service areas.
• The candidate will be responsible for setting up and maintaining manual and computerized information filing systems.
• The candidate must type and proofread correspondence, forms, and other documents.
• The candidate must conduct research.
• The candidate must enter data.
• The candidate must provide excellent customer service.
• The candidate will be responsible for recruiting and hiring staff.
• The candidate will be responsible for performing basic bookkeeping tasks.
• The candidate will be responsible for conducting performance reviews.
• The candidate will be responsible for planning, organizing, directing, controlling, and evaluating daily operations.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a College/CEGEP diploma.
• The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
• The candidate must be able to supervise 16 to 20 people.
• The candidate must be able to multitask.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate should be a good team player.
• The candidate should be client focused.
• The candidate should be reliable.
• The candidate must have excellent time management skills.

Work setting

• The candidate should be willing to relocate whether the candidate would be ready to move into a new city/different city for a job.
• The candidate should work for a transportation company, which requires a strong work ethic, careful planning, and the ability to work in busy settings.

Experience and specialization

Computer and technology knowledge

• The candidate must be familiar with Google Docs, MS Excel, MS Outlook, MS PowerPoint, MS Windows, MS Word, Quick Books, Adobe Acrobat Reader and Electronic mail.

Additional information

Security and safety

• The candidate should be subjected to a thorough vulnerable sector check

Transportation/travel information

• The candidate must have their own transportation.
• The candidate must be willing to travel.
• The candidate has access to public transportation.

Work conditions and physical capabilities

• The candidate must have the ability to work independently.
• The candidate should be able to work in fast-paced busy environment.
• The candidate should be willing to work under pressure.
• The candidate must finished the work with in the given time line.
• The candidate should have an eye for details.
• The candidate should be required to perform repetitive tasks on frequent basis.
• The candidate will be expected to manage a large workload.

How to Apply

To apply, please use the provided options and submit your application if you are interested.

By email

stalliontransborderinfo@gmail.com

Note

Please include the following while sending the application

• Cover letter

At FS PARTNERS, we specialize in agronomy, energy products and grain marketing. We are driven to deliver innovative solutions to help improve the profitability of our customers and farmer owners.

WHAT YOU’LL BE DOING

• Operates all assigned vehicles, single or tandem axle configuration, forklifts, etc. in accordance with established safety standards and proper vehicle operation techniques. 
• Performs and records daily safety checks of assigned vehicle(s) and associated equipment by conducting pre-trip inspections such as checking fuel and oil levels, inspecting tires, lights, and brakes. Follows the preventative maintenance program and keeps truck clean to maintain professional appearance.
• Loads and unloads containers, pallets, or materials and products safely on trucks, trailers, or railcars by hand or by forklift truck. When loading, ensures loads are evenly balanced and distributed from the front of the trailer to the back and from side to side, as well checks axle weights and maintains them in accordance with the Ministry of Transportation regulations.
• Ensures that all deliveries and pickups are made in accordance with time schedules and performs duties in a manner that promotes superior customer service and professionalism within the company and the industry.
• Ensures that all associated documentation, such as bill of ladings, delivery slips, invoices are completed accurately and returned to the branch location at the end of the day in order to ensure timely receiving and payment of invoices.
• Completes the necessary paperwork including accurate logbooks, records of cargo and any other assigned record-keeping duties on a daily basis.

WHAT YOU BRING TO THE TABLE

• Must possess a valid class AZ license, a driving abstract that represents a history of safe operation, as well as the ability to maintain insurability
• A strong mechanical aptitude with ability to problem solve
• Demonstrate ability to read maps, work orders, follow specific delivery directions and instructions
• Must have experience driving off-road
• Availability on weekends and after 4pm on weekdays

Working Conditions:

Mostly outdoors and behind the wheel of a truck.  Physical activity includes operating, loading/unloading equipment, inspecting vehicles and equipment, walking, climbing, occasionally in awkward positions, in an environment which may be characterized by changes in temperature.  Working occasional irregular hours as needed; may include overtime, evenings, weekends, statutory holidays and to work extended hours as business conditions warrant.

WHAT WE BRING TO THE TABLE

• We value relationships and people first and foremost.

• We are a company that gives back to the community.
• We emphasize sustainability practices and stewardship of our resources.
• We provide access to in-house training and leadership development opportunities.
• We ensure that employee health and wellness matters to us!
• Paid overtime, when needed.

WHAT YOU DIDN'T KNOW ABOUT US

• FS PARTNERS is a retail division of GROWMARK, INC. serves local producers across Central and Southern Ontario. We provide leading-edge agronomic products & solutions, including precision ag services delivered by a skilled team of professionals.
• Our average full-time tenure is 12 years, with 20% of our full-timers having more than 25 years of service.
   

We are an equal opportunity employer. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process. Employment may be contingent upon receipt of an acceptable and job-related background check, motor vehicle report, and/or reference check, as applicable and permissible by law.

As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations.

Key Responsibilities:

Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

• Clean floors by sweeping, scrubbing, or vacuuming.
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions)
• Strip and finish hard surface floors manually or with power equipment (when required).
• Steam clean or shampoo carpets (when required).
• Transport garbage from drop points to garbage bins or compactor.
• Transport maintenance machinery, where necessary, between floors and job sites.
• Cleans and stores equipment and machinery used.
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach.
• Cleans washroom floors including stripping and finishing.
• Cleans stairwells and elevator cabs where ladders are required.
• Loads and unloads supplies and replenishes cleaning solutions.
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
• Other duties that management may assign.
• Notify managers concerning the need for major repairs or additions to building operating systems.
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals (when required).

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials, and solutions.
• Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients, and the general public.
• Ability and willingness to work weekends, holidays, and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable.
• Must have a valid Class G license (may be required).

Physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee must occasionally lift and/or move up to 25 pounds.

Every member of our warehouse team is an integral part of our business. They ensure every order is staged and delivered to our customers in a timely manner while helping maintain our Warehousing cleanliness and inventory.

What’s in it for you?

• Full health care benefits starting day one.
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Loading and unloading product in a timely manner to meet delivery deadlines and customer commitments
• Receiving incoming shipments and checking for accuracy
• Put away product to correct areas in the warehouse in a timely manner
• Picking, packaging and shipment of customer orders, including preparing documentation for shipment
• Liaising with freight companies and inside/outside customers to determine shipping priorities
• Ensuring good housekeeping and safety procedures are maintained in shipping area

What you will bring:

• Previous warehouse experience required
• Knowledge of industry products is an asset
• General basic computer skills including Microsoft Office is required
• Exceptional customer service and communication skills
• Must be dependable and reliable and willing to take initiative
• Able to regularly lift (up to 50lbs pounds)
• Forklift certified or ability to be certified
• WHMIS and TDG certification would be an asset