All jobs within 400 km around Duncan

Overview

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

What you’ll be doing…

Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture.
 
 

Is this role right for you? In this role you will:

• Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates 
• Build strong customer relationships and deliver excellent customer service
• Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. 
• Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience
• Act as a change management lead by assisting with the implementation of new policies and procedures

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Excellent leadership skills, able to coach and develop your team
• Strong customer service skills
• Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset
• Excellent communication skills 
• Availability to work a flexible schedule
• Previous banking experience is a strong asset
• Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities– for you and our customers.
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package.

Overview of the role:

Saputo Dairy Products Canada is seeking a passionate Sales Representative to partner with the Food Service Sales team in Port Coquitlam, BC. Reporting to the Sales Supervisor in this commission paid position, you will be responsible for business development and maintaining sound customer relations. You will analyze client’s needs and requirements and offer solutions. It is a unique opportunity that allows you to apply your entrepreneurial spirit and offers excellent potential for sales growth. The successful candidate is a creative, self-motivated and enthusiastic sales professional who is looking for opportunities to progress in their career.

We support and take care of our employees and their families by offering:

• Vacation upon hire
• Generous and complete benefit coverage with group insurance
• Group retirement plan with employer contribution
• Telemedicine and assistance program for employees and their families
• Employee Share Ownership Plan with an employer match
• Paid Parental Leave program
• Opportunity to contribute to a collective RRSP & TFSA
• Training and development programs
• Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs

How you will make contributions that matter:

• Develop and grow the Saputo book of business through new business acquisition, new product listings, and execution of promotional activity
• Drive new sales through our direct distribution network as well as our distributor partners
• Develop and maintain a knowledge of the local market and community, attend industry events
• Prepare and present business reviews to both customers and internal stakeholders
• Communicate effectively with Saputo Sales, Finance, Operations, and Distribution departments to maximize opportunities and address customer issues
• Develop and implement a schedule for customer contact
• Evaluate and initiate opportunities for continuous improvement throughout the territory
• Maintain a high level of knowledge of the competitive landscape, including products, promotions, sales and innovation
• Participate in company and customer functions, as required
• Analyze and report on account performance, identifying challenges and opportunities
• Perform other duties, as assigned

You are best suited for the role if you have the following qualifications:

• A degree/diploma in Sales, Marketing or a related field
• Two or more years of sales experience, preferably in the Food Service market
• Experience in the Consumer Package Goods or Food Service industries
• Proficient with Microsoft Office
• Career-oriented with a desire to take on new challenges
• Highly motivated and able to prioritize and multi-task in a fast paced environment
• Track record of bringing projects to full completion, on schedule, with minimal supervision
• Valid driver’s license and use of a vehicle

• Location: 1710 Coast Meridian Road, Port Coquitlam, BC V3C 3T8, Canada

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Have a valid driver’s license or provincial graduated license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Saputo Dairy Products Canada is seeking a passionate Sales Representative to partner with the Food Service Sales team in Port Coquitlam, BC. Reporting to the Sales Supervisor in this commission paid position, you will be responsible for business development and maintaining sound customer relations. You will analyze client’s needs and requirements and offer solutions. It is a unique opportunity that allows you to apply your entrepreneurial spirit and offers excellent potential for sales growth. The successful candidate is a creative, self-motivated and enthusiastic sales professional who is looking for opportunities to progress in their career.

We support and take care of our employees and their families by offering:

• Vacation upon hire
• Generous and complete benefit coverage with group insurance
• Group retirement plan with employer contribution
• Telemedicine and assistance program for employees and their families
• Employee Share Ownership Plan with an employer match
• Paid Parental Leave program
• Opportunity to contribute to a collective RRSP & TFSA
• Training and development programs
• Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs

How you will make contributions that matter:

• Develop and grow the Saputo book of business through new business acquisition, new product listings, and execution of promotional activity
• Drive new sales through our direct distribution network as well as our distributor partners
• Develop and maintain a knowledge of the local market and community, attend industry events
• Prepare and present business reviews to both customers and internal stakeholders
• Communicate effectively with Saputo Sales, Finance, Operations, and Distribution departments to maximize opportunities and address customer issues
• Develop and implement a schedule for customer contact
• Evaluate and initiate opportunities for continuous improvement throughout the territory
• Maintain a high level of knowledge of the competitive landscape, including products, promotions, sales and innovation
• Participate in company and customer functions, as required
• Analyze and report on account performance, identifying challenges and opportunities
• Perform other duties, as assigned

You are best suited for the role if you have the following qualifications:

• A degree/diploma in Sales, Marketing or a related field
• Two or more years of sales experience, preferably in the Food Service market
• Experience in the Consumer Package Goods or Food Service industries
• Proficient with Microsoft Office
• Career-oriented with a desire to take on new challenges
• Highly motivated and able to prioritize and multi-task in a fast paced environment
• Track record of bringing projects to full completion, on schedule, with minimal supervision
• Valid driver’s license and use of a vehicle

Overview of the Role

The maintenance manager is the leader of the maintenance department. He is the one that fosters a positive and proactive environment in the department and always ensures maintaining Saputo Health and Food Safety culture. This person is responsible for overall utilization of plant resources to achieve strategic maintenance and reliability objectives. This includes compliance with Saputo’s objectives including the maintenance and reliability program, preparation and tracking of maintenance budget, implementation of capital projects, and management of all maintenance activities including the annual turnaround.

Schedule: Full Time

Salary: $111,890 -$146,860

*Salary offers will vary commensurate with experience, education, skills and training.*

We support and care for our employees and their families by providing:

• Competitive salaries

• Advantageous corporate agreements

• Full range of group insurance benefits

• Group retirement pension plan with employer contribution

• Purchase option of company stocks

• Group RRSP

• Health and wellness program in the workplace

• Assistance program for employees and their families

• Saputo products at a discounted price

How you will make contributions that matter:

• Direct, maintain, and enforce the safety and food safety program for the maintenance department; review safety records to uphold standards of maximum safety for all maintenance teams.

• Foster a positive and proactive environment in the department.

• Ensure that maintenance personnel are adequately trained, equipped, and motivated so that the maintenance program can be accomplished in a safe, timely, and cost-effective manner.

• Oversee the hiring of maintenance personnel and manage the succession planning of the key roles.

• Conduct employee performance reviews based on job descriptions to determine competency, knowledge, and contribution of the maintenance team.

• Participate in objective setting, plan development and performance review of site objectives.

• Develop a long-term strategic plan in line with site and corporate priorities.

• Develop and manage Key Performance Indicators (KPI) in line with the site/corporate strategies.

• Ensure that the assets life cycle is managed effectively, and that the maintenance system supports the site objectives.

• Ensure that asset obsolescence is managed in conjunction with the engineering department.

• Prepare budget for each fiscal year and recommend any equipment upgrades/needs.

• Recommend Manpower requirements to support the maintenance program/objectives and initiatives.

• Assist with planning and implementing plant improvements, projects and expansions.

• Assure oversight of the maintenance and reliability processes and systems.

• Develop and implement structured preventative and predictive maintenance programs.

• Track, analyze and improve key maintenance parameters such as asset utilization, maintenance cost, PM compliance, schedule compliance, spare parts inventory, etc, and performed audit as required.

• Develop and manage a standardized communication (cascade/feedback) Daily Management System (DMS/DDS) to assure communication with the operations department to coordinate maintenance and repair work.

• Prepare reports, analyze data, and make recommendations for improving plant operations and solving maintenance-related problems.

• Initiate and carry out projects that improve efficiency and/or reduce operating costs.

• Ensure city, province, and federal regulations relating to the maintenance department are always met.

• Develop sound relationships across the organization and with vendors.

• Utilize continuous improvement strategies and remain well-informed of current and future technological developments.

You are best suited for the role if you have the following qualifications:

• Post-secondary Degree/Diploma in a Technical discipline and/or skilled trades certification is preferred.

• Proven leadership experience at a manager or supervisory level in maintenance or engineering is a prerequisite.

• Strong knowledge of Preventative Maintenance, Mechanical/Electrical systems and quality control systems within a food manufacturing environment.

• Strong communication and organization skills with ability to lead and develop a team of skilled trades staff.

• Project planning experience is considered an asset.

• Experienced in Microsoft Office programs.

• Experience with Computerized Maintenance Management Systems (CMMS), such as FIIX or SAP.

Overview of the Role

The maintenance manager is the leader of the maintenance department. He is the one that fosters a positive and proactive environment in the department and always ensures maintaining Saputo Health and Food Safety culture. This person is responsible for overall utilization of plant resources to achieve strategic maintenance and reliability objectives. This includes compliance with Saputo’s objectives including the maintenance and reliability program, preparation and tracking of maintenance budget, implementation of capital projects, and management of all maintenance activities including the annual turnaround.

Schedule: Full Time

Salary: $111,890 -$139,865

*Salary offers will vary commensurate with experience, education, skills and training.*

We support and care for our employees and their families by providing:

• Competitive salaries

• Advantageous corporate agreements

• Full range of group insurance benefits

• Group retirement pension plan with employer contribution

• Purchase option of company stocks

• Group RRSP

• Health and wellness program in the workplace

• Assistance program for employees and their families

• Saputo products at a discounted price

How you will make contributions that matter:

• Direct, maintain, and enforce the safety and food safety program for the maintenance department; review safety records to uphold standards of maximum safety for all maintenance teams.

• Foster a positive and proactive environment in the department.

• Ensure that maintenance personnel are adequately trained, equipped, and motivated so that the maintenance program can be accomplished in a safe, timely, and cost-effective manner.

• Oversee the hiring of maintenance personnel and manage the succession planning of the key roles.

• Conduct employee performance reviews based on job descriptions to determine competency, knowledge, and contribution of the maintenance team.

• Participate in objective setting, plan development and performance review of site objectives.

• Develop a long-term strategic plan in line with site and corporate priorities.

• Develop and manage Key Performance Indicators (KPI) in line with the site/corporate strategies.

• Ensure that the assets life cycle is managed effectively, and that the maintenance system supports the site objectives.

• Ensure that asset obsolescence is managed in conjunction with the engineering department.

• Prepare budget for each fiscal year and recommend any equipment upgrades/needs.

• Recommend Manpower requirements to support the maintenance program/objectives and initiatives.

• Assist with planning and implementing plant improvements, projects and expansions.

• Assure oversight of the maintenance and reliability processes and systems.

• Develop and implement structured preventative and predictive maintenance programs.

• Track, analyze and improve key maintenance parameters such as asset utilization, maintenance cost, PM compliance, schedule compliance, spare parts inventory, etc, and performed audit as required.

• Develop and manage a standardized communication (cascade/feedback) Daily Management System (DMS/DDS) to assure communication with the operations department to coordinate maintenance and repair work.

• Prepare reports, analyze data, and make recommendations for improving plant operations and solving maintenance-related problems.

• Initiate and carry out projects that improve efficiency and/or reduce operating costs.

• Ensure city, province, and federal regulations relating to the maintenance department are always met.

• Develop sound relationships across the organization and with vendors.

• Utilize continuous improvement strategies and remain well-informed of current and future technological developments.

You are best suited for the role if you have the following qualifications:

• Post-secondary Degree/Diploma in a Technical discipline and/or skilled trades certification is preferred.

• Proven leadership experience at a manager or supervisory level in maintenance or engineering is a prerequisite.

• Strong knowledge of Preventative Maintenance, Mechanical/Electrical systems and quality control systems within a food manufacturing environment.

• Strong communication and organization skills with ability to lead and develop a team of skilled trades staff.

• Project planning experience is considered an asset.

• Experienced in Microsoft Office programs.

• Experience with Computerized Maintenance Management Systems (CMMS), such as FIIX or SAP.

This position supports the Port Coquitlam Warehouse Team by ensuring compliance to established accountability practices and processes.  This position also provides Maestro Software and Hardware support; liaison between Warehouse, Production, Planning and Distribution. Facilitates training and understanding of Warehouse policies and procedures. Tracks/monitors Warehouse financials and reports on same.

Schedule:  Monday – Friday from 7:00am-3:30pm

Temporary 1 year contract beginning September 2024.

Salary range: $52,730 - $69,230 Annually

We support and take care of our employees and their families by offering :

• Vacation upon hire
• Generous and complete benefit coverage with group insurance
• Group retirement plan with employer contribution
• Telemedicine and assistance program for employees and their families
• Employee Share Ownership Plan with an employer match
• Paid Parental Leave program
• Paid time off: Sick days, floater days and volunteer day off
• Opportunity to contribute to a collective RRSP & TFSA
• Training and development programs
• Organized activities for employees and their families  
• Advantageous discounts on Saputo products

How you will make contributions that matter:

• Preparation of Various reports for Warehouse and Inventory team
• Weekly reporting on financials and KPI’s
• Processing invoices and tracking expenses.
• Assist the Inventory team on the floor and Leading inventory counts
• Monitors warehouse processes for compliance to established procedures
• Participates in Warehouse Team Meetings and conference calls
• Assist with financial analysis as well as presentation preparation as required
• Various period end reports as required  
• Preparation of financial accruals
• Act as a Liaison between Inventory and Warehouse supervisors
• Other duties as required.

You are best suited for the role if you have the following qualifications:

• Post secondary education (or equivalent) in Business/Administration an asset; prior accounting experience an asset
• Experience within Warehouse/Shipping and receiving environments
• Intermediate/advanced knowledge of (Word, Excel and PowerPoint)
• Knowledge of Maestro system
• High level of self-motivation and initiative / ability to contribute to the development of a sound management team
• Strong communication and interpersonal skills
• Strong analytical and organizational skills
• Proficiency and dependability in current position

As a member of the Maintenance team, the Millwright – Relief is responsible for the routine/preventive maintenance and troubleshooting of the manufacturing equipment, building and Building Equipment. This is a full-time permanent relief position, home shift is Wednesday-Saturday 3:00PM – 12:30AM.

Schedule:  Home shift is Wednesday-Saturday 3:00PM – 12:30AM, when not relieving

Wage: $50.10 per hour

We support and care for our employees by providing them with…

• Competitive salaries
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

How you will make contributions that matter…

• Facilitate the timely and efficient processing and packaging of fluid products.
• Carries out preventative maintenance on assigned equipment.
• Trouble shoots and repairs equipment in breakdown situations to ensure production efficiencies are achieved.
• Provides training to plant staff as required.
• Works with other trades groups to complete project assignments.
• Works with vendors as required.
• Coordinates and assist in mechanical and electrical installations.
• Maintains/Programs plant PLCs (if qualified to do so).
• Keeping of proper HACCP documents, Sanitary and Preventative maintenance documents as required.
• Performance of other duties as required.

You are best suited for the role if you…

• Certified Journeyman
• Excellent mechanical skills and ability to carry out general plant/ equipment maintenance
• Food industry or high-speed packaging experience
• PLC training and experience would be an asset
• Demonstrate excellent trouble shooting skills and analytical skills
• Able to work independently with minimum supervisor and within an interdependent team
• A high level of self-motivation and initiative
• Proven proficiency and dependability in current position with a good safety record
• Able to work in confined spaces
• Some heavy lifting required

Reporting directly to the Warehouse Manager, the Warehouse Senior Supervisor will focus on providing strategic leadership and guidance on continuous improvement and change management initiatives; act as key liaison with Union; create manpower plans based on projected volumes and standardize operational processes. This position plans, organizes, directs, and manages a team of supervisors and works closely with management to identify opportunities for operational improvements. This is a full-time permanent position. Wednesday-Friday 4:00pm-4:00am.

*Flexibility to work on weekends/evening shift is required as business operations are 24 hours a day, 7 days a week

Salary: $76,265-$95,330

* Salary offers will vary commensurate with experience, education, skills, and training.

We support and care for our employees and their families by providing:

• Vacation upon hire

• Generous and complete benefit coverage with group insurance

• Group retirement plan with employer contribution

• Telemedicine and assistance program for employees and their families

• Employee Share Ownership Plan with an employer match

• Paid Parental Leave program

• Paid time off: Sick days, floater days and volunteer day off

• Opportunity to contribute to a collective RRSP & TFSA

• Training and development programs

• Organized activities for employees and their families  

• Advantageous discounts on Saputo products

• On-site physiotherapy

How you will make contributions that matter:

• Provide leadership, direction and guidance to warehouse Supervisors and personnel.

• Plans and implements the efficient and effective utilization of manpower, equipment, and resources.

• Problem solve, negotiate, and address staff challenges; Management of labor planning.

• Interview, select, coach, train, manage, and appraise the performance of warehouse personnel.

• Responsible for weekly labor financials, inventory action plans and preparing variance reports

• Assist in implementing and driving the culture of collaboration between floor employees and management and drive employee engagement.

• Establish and implement KPI tracking and baseline standards

• Review and improve SOP’s and training documentation and provide oversight in the standardization of processes.

• Key liaison for union business and representing business at quarterly joint labor management meetings

• Ensures that safe conditions always exist within the work environment; takes appropriate and effective measures to provide for the health and safety of employees.

• Develops and fosters strong and effective functional and cross-functional teams.

• Ensures the efficient and effective operation of the Warehouse with a view to ensuring that each customer’s needs are met.

• Prepares and completes communication reports, measurement reports, schedules, forms, and other documentation as required and in a timely fashion.

• Administration of the Collective Agreement and Company Policies and Procedures.

• Assists with preparation of department budget, monitors and controls costs.

• Ability to Develop, Implement and track KPI’s on warehouse activities.

• Drive and deliver positive change within the workplace.

• Develop warehouse operations policies and procedures and communicate this information to employees.

• Undertakes other functions as required.

You are best suited for the role if you have the following qualifications:

• 4+ years of progressively responsible experience in facility or warehouse operations are preferred.

• Proficient in the use of Microsoft Office packages and in particular, Excel

• Post-Secondary education in Logistics, business, transportation or warehousing preferred.

• Proven Continuous Improvement experience, implementation & understanding of its concepts .

• Experience in food safety in production facilities and knowledge of GMP.

• Sound communication and interpersonal skills.

• Strong organizational and analytical skills with experience in financials and budget management

• High level of self-motivation and initiative.

• Knowledge and experience of applicable regulations, health and safety, public safety and security, food safety, administration and management, transportation principles and methods, change management principles and methods, personnel and human resources, labor relations, financials, customer and personal service, English language, other languages as required, and production and processing.

• Work values:  develop and maintain working environments that are health and safety conscious, lead by example and offer supportive management, and empower employees to provide service to others and work with co-workers in a friendly environment and foster the Saputo culture.

• Strong interpersonal skills and the ability to develop and motivate a team.