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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Source Industrial Services Inc. is a Crane Company that is very proud of its Custom Fabrication, Service and Training in Material Handling and other Industrial needs. Currently, Source is looking for a Welder-Fitter with Aptitude that wishes to join an established and growing Company.
We offer a competitive salary, benefits, training and the opportunity to have a great job while expanding your knowledge.
We operate across the GTA and in the Hamilton-Niagara Region.
We are looking for a candidate that can deliver the best customer service.


Job Type: Full-time

• Shift: Monday - Friday – 8 hrs
• Some weekends / Overtime Required
• A valid driver’s license with a clean driving record abstract is essential for this position.
• RRSP match program
• Health Benefits

 
Required skills

• Must possess mechanical aptitude
• Punctual
• Customer service driven
• Safety oriented
• Attention to detail
• Ability to demonstrate creative, problem-solving skills
• Ability to excel in a fast-paced environment where attention to detail and effective multi-tasking is essential
• Shop and fieldwork - workers are required to travel to job sites located in GTA / Hamilton-Niagara area occasionally
• Available to work in a service environment with service hours
• Valid Drivers licence with a clean driving record (abstract required)
• Live in the GTA

 
Asset

• 2-5 years experience
• Experience working with structural steel and custom fabrication
• Welding tickets preferred
• SMAW, MCAW
• CWB certifications are an asset.
• TIG welding experience
• Not afraid of heights
• Forklift/Crane experience
• Able to read and follow engineered drawings.
• Blueprint reading and layout
• Assembly experience

Salary commensurate with qualifications and experience.

If this opportunity interests you, and you meet all of the above requirements, please submit your resume and a cover letter stating salary expectation to [email protected]

We thank all applicants for their interest; however only those candidates selected for interviews will be contacted. No phone calls, please.

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

How You’ll Help: 

•   Ensure accurate reporting.
•   Ability to co-ordinate on road repairs and service of fleet
•   Organized filing and numerous clerical duties depending on shift
•   Must be resourceful using internet and company intranet to maintain company standards
•   Must be a team player willing to participate and support all aspects of operation
•   Punctual and presentable as you will be front line in dealing with customers
•   Must have good command of English language both written and verbal.
•   Capable of using 10-4 phones along with office phones to communicate with drivers
•   Ensure on time delivery to customers
•   Scheduling drivers pick-ups and deliveries
•   Uploading and setting up of scanners
•   Maintain communication with PDC Supervisor for status reports on correct loading by unit and timely departures.
•   Ensure driver concerns reported into dispatch are responded to and closed off within reasonable or expected timelines.  
 

Your Skills and Experience: 

•   Transportation background in dispatch
•   Computer literate in Excel and Word
•   Equipment knowledge is an asset
•   Must have a strong sense of urgency
•   Must be able to work under a flexible work schedule 
•   Must be a hands on operator, trainer, coach and mentor
•   Must be able to build and maintain relationships 
•   Must be a self starter 
•   High School graduate or equivalent 
 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Own tools/equipment: Steel-toed safety boots
Security and safety: Criminal record check

Physical Requirements:

• The candidates should be experienced in handling heavy loads
• The candidates should be prepared for physically demanding tasks

• The candidates should be capable of lifting up to 45 kg (100 lbs)

Other Requirements:

• The candidates should have a strong client focus
• The candidates should exercise good judgment in their decision-making
• The candidates should be reliable in meeting job requirements
• The candidates should be a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada

• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to assist trucks and delivery drivers to load and unload vehicles

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

What you’ll be doing… 

Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, you will be provided in-depth training designed to allow you to provide exceptional service throughout the customer’s journey by: 

• Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for 
• Educating our customers, providing relevant insights and expert advice 
• Building customer’s plans using a holistic approach to help them achieve their goals 
• Nurturing strong, long-standing relationships 
• Developing, retaining, and growing the branch business by delivering against individuals and team sales goals that support a positive customer experience 

What you need to succeed… 

• How to build strong customer relationships and deliver excellent customer service 
• Demonstrated ability to meet and exceed business goals that align to a customer’s stated goals 
• To uncover and solve for customers’ needs 
• Mutual Funds licence and working towards the CIFP Diploma 

What we’re offering… 

• The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professionally development 
• A competitive compensation and benefits package 
• Internal training to support your growth and enhance your skills 
• An organization committed to making a difference in our communities– for you and our customers

Overview

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

How you will make contributions that matter...

You are best suited for the role if you…

We support and care for our employees by providing them with…

As a, Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office activities efficiently, and you demonstrate team spirit and collaboration by providing administrative support to the members of your team. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.

The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, all relevant related documents, obtaining the necessary signatures and following up with clients. She or he also performs various administrative tasks and provides support to the team in the area.

CHALLENGES TO BE MET

• Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases

• Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices

• Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done

• Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support

• Work in a team environment with other support functions and deliver on completing all administrative tasks that are assigned to the queue system

• Support account managers to help them reach business development targets

• Managing stationery orders, organizing catering services, and ensuring the smooth operation of the business center. Welcoming suppliers and technicians, as well as going to the post office.

WHAT WE ARE LOOKING FOR

• Bachelor degree in Business Administration, College diploma in accounting o

• Between 1 to 3 years experience in a similar role

• The ability to analyze and interpret financial statements is considered an asset

• Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues

• Strong organizational skills and ability to prioritize and deal with various situations at all times

• Ability to work independently and meet tight deadlines

• Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team

• Working knowledge of MS Office (Word, Excel, Outlook )

• Excellent writing and speaking skills in French and English.

Ask yourself...
Do you feel you like you could be an ambassador of Customer Satisfaction and the Canadian Tire Brand?

Are you effective in managing sensitive customer interactions?

Do you possess excellent investigative skills?
Can you efficiently multi-task across various systems?
Do you enjoying working as a team?
 
As a Brand Loyalty Representative you would...  
· Be passionate about our customers and the service we provide, delivering outstanding World Class Customer Experiences
· Promote customer advocacy and support the Canadian Tire Brand
· Demonstrate a strong handle on our communication model
· Problem solve to find creative solutions
· Demonstrate strong investigative skills, with the ability to focus on complex information to support a customer’s dispute
· Professionally handle interactions with composure and diplomacy striving for a positive outcomes in disputes, high value retention and activations
· Demonstrate excellent verbal and written communication skills in support of customer calls and dispute initiations

Experience an asset in:  

Customer Service Experience

Call Centre Experience
Fraud and Dispute knowledge

Must be bilingual in English and French

About Us

At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.

Overview