All jobs within 400 km around Cold Lake

Job Summary

Duties & Responsibilities

• Receives, documents and responds to a variety of emergent and non-emergent customer inquiries, service requests, concerns and complaints through various communication networks. Compiles, records and tracks customer feedback.
• Communicates information to the citizens verbally and in writing ensuring responses are communicated as outlined within corporate processes and established service levels.
• Provides 24 hour – 7 days a week program and service support for the Citizens of Saskatoon.
• Provides professional in-person customer service and customer care by educating citizens on availability and use of online services.
• Utilizes all functions within and supports training of the Customer Relationship Management (CRM) system. Manages and maintains information in the corporate knowledge database.
• Updates communication for service alerts on the City website.
• Responds to or redirects customer inquiries to the appropriate department and performs customer call backs after inquiry investigations, or as requested by Supervisor.
• Receives and dispatches work to field staff, prioritizes calls according to urgency and importance and communicates with emergency services, as required.
• Dispatches crews, vehicles or other field units to appropriate locations by use of radio, phone or computer. Monitors the route and status of field units to prioritize work schedule. Provides field units with information about work orders, traffic, obstacles, and requirements.
• Acts as a liaison with scheduling groups and field staff to ensure work is completed and arranges overtime callouts as determined by established protocol.
• Contacts Management on-call groups during emergency situations and for approval of additional staff in order to maintain service levels,
• Provides suggestions and feedback to improve services offered, departmental processes and procedures citizen services-based knowledge and experience.
• Assists with the training of new staff, as required.
• Performs other related duties as assigned.

Qualifications

• Graduation from a business college

Or

• Graduation from a one year post-secondary business related program.
• Four years’ related customer service and operational dispatch experience, including resolving concerns of customers and experience working in a customer service business systems Hosted Contact Centre and CRM.
• Typing speed of 55 w.p.m.
• Successful completion of, or ability to complete successfully, recognized customer service training.
• Knowledge of office principles, procedures and systems.
• Knowledge of business English and arithmetic.
• Knowledge of fundamental concepts, best practices, methods and/or tools used to store and deliver information such as interactive media, social media, or publication.
• Ability to work as a team member with minimal supervision.
• Ability to communicate effectively, orally and in writing.
• Ability to remain calm and composed when faced with emergent situation
• Ability to deal courteously, tactfully and effectively with customers.
• Ability to perform multiple tasks at one time.
• Ability to research, analyse and interpret information in accordance with established policies and procedures.
• Ability to solve problems independently.
• Ability to establish and maintain effective working relationships with the public, contractors and civic employees.
• Skill in the care and use of office equipment, including computers, with Microsoft Office software, and online computer terminals.

Job Summary

Under supervision of the Clerical Supervisor 13, this position performs clerical, reception and office administration duties.

Duties & Responsibilities

• Screens in-person and telephone inquiries and determines appropriate initial action.
• Responds to a variety of email enquiries pertaining to Parks Service levels, City Tree and Urban Forestry, Pest Management and Park Access Permit programs and generates service requests to the appropriate program staff.
• Coordinates and provides reception and administrative support services, including ordering office supplies to maintain inventory levels and ordering courier services.
• Enters data into various databases, ensures its accuracy, and produces reports, contracts and labels.
• Prepares a variety of documents, including confidential reports, manuals, newsletters, web documents, PowerPoint presentations, etc.
• Controls and records the approvals, payments and keys for the Garden Plot Program, as well as generating approval letters for the participants.  
• Maintains records of office expenditures, e.g. supplies, courier service and photocopying, for budget estimates.
• Maintains the centralized office filing system, including confidential documents as well as assisting with maintaining staffing master data spreadsheet.
• Arranges and confirms appointments. 
• Sorts and distributes incoming and outgoing mail.
• Performs other related duties as assigned.

Qualifications

• Grade 12 education.
• Graduation from a business college.
• Typing speed of 55 w.p.m.
• Two years' diversified experience in general office procedures.
• Considerable knowledge of business English and arithmetic.
• Considerable knowledge of modern office practices and procedures.
• Demonstrated ability to work with newcomers/ immigrant population
• Ability to take accurate minutes of meetings.
• Ability to make arithmetic calculations rapidly and accurately.
• Ability to make decisions in accordance with established policies and procedures.
• Ability to work with minimum supervision and to prioritize duties and responsibilities.
• Ability to communicate effectively orally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to maintain confidentiality.
• Demonstrated skill in the use of a computer using the Microsoft Office Suite.

Under supervision of the Service Supervisor, this position drives a bus to transport passengers to local destinations in a safe, courteous manner and provides related information to the public in a polite and professional manner.

Before applying, you may want to click below to learn more about the qualification, benefits and other information regarding Saskatoon Transit Bus Operators!

Becoming a Transit Bus Operator

Duties & Responsibilities

• Operates a bus in a safe and courteous manner in accordance with Saskatoon Transit rules and regulations either along scheduled routes to local destinations or on chartered services or tours.
• Provides passengers with information about schedules, stops and presents the fare.
• Ensures passengers safety when boarding, riding and leaving buses.
• Reports all operational problems, such as delays and mechanical problems, according to established procedures.
• Performs other related duties as assigned.

Qualifications

• Grade 12 education.
• Three years’ experience in public transportation service delivery, including two years customer service experience.
• Possession of a valid Class 2A Learners Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record
• Thorough knowledge of the geographic layout of the City of Saskatoon.
• Demonstrated ability to deal courteously and tactfully with the public.
• Knowledge of, and empathy with, the transportation needs of persons with disabilities.
• Demonstrated ability to communicate effectively orally and in writing.
• Demonstrated ability to establish and maintain effective working relationships with other employees, civic departments and outside agencies.
• Physical ability to perform the assigned duties and work in all climates.

Requires Security Check

About This Opportunity

Our Daily Mission is to create a better future and deliver optimism to our customers, consumers, and communities. At Coke Canada, we welcome and celebrate our differences, together we are creating an inclusive environment where we all see, hear and feel like we belong. Coke Canada Bottling Bulk Drivers are responsible for the delivery of pre-ordered products to assigned accounts. Some of our routes may require overnight stays. 

The Details:

This is a Part-time position that will start ASAP. 

Wage: $32.39 

Schedule: As required - Business operates: Monday - Friday, Day Shifts (4x10 Hours)

Hours: 40+

Responsibilities

• Deliver pre-ordered products to customers on assigned route using a Coke Canada Bottling fleet truck.
• Check accuracy and stability of truck load.
• Follow all Coke Canada Bottling and Store policies regarding equipment and safety.
• Offload products and bring into the customer’s location.
• Merchandise product into customer location as needed.
• Collect company property.
• Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety.
• Maintain professional relationships with co-workers and customers.

Qualifications

• Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years.
• One (1) plus year of commercial driving experience.
• One to three years of general work experience.
• Local delivery experience preferred.
• Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance.
• Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance.

Under the supervision of the Supervisor VI, this position operates various types of equipment.

Duties & Responsibilities

• Operates various types of equipment such as forklift load packer, automated side-loader, rear loader, tandem trucks, front-end loader, garbage compactor, bulldozer, scraper and patrol.
• Operates light equipment, including various trucks to provide site maintenance, snow removal, sanding, and litter control.
• Maintains staff facilities and sheds, including fuel, lube, and fluids area.
• Maintains and services equipment being operated.
• Assists with training and instruction of proper operating and servicing procedures.
• Maintains appropriate service records.
• Assists with the servicing of equipment.
• Prevents accidents through an orderly direction of traffic, screening waste at points of unloading, enforcing posted rules. 
• Performs other related duties as assigned.

Qualifications

Education, Experience and Training Requirements: 

• Grade 12 education or must obtain GED within 12 months of hire.
• Five years’ experience operating heavy construction equipment. 
• Successful completion of, or must complete a recognized training module for heavy equipment operation.
• Possession of a valid Saskatchewan Class 1A Learner’s Licence, and must obtain 1A Driver’s Licence within 2 attempts.
• Current driver’s abstract from SGI demonstrating a safe driving record.
• Possession of, or ability to obtain, a valid first aid certificate.
   

Knowledge, Abilities and Skills: 

• Knowledge of the rules and regulations governing the safe and efficient operation of the equipment, and the uses and maintenance characteristics of the equipment.
• Knowledge of the methods used in loading, transporting and unloading refuse, materials and equipment.
• Knowledge of the methods, materials and parts used in repairing and servicing equipment.
• Ability to work with minimal supervision.
• Ability to observe and analyse the operating capability of other operators and to instruct and train in the process involved.
• Ability to deal courteously with the public and other civic employees.
• Ability to perform the services required to assist the mechanical and service staff.
• Physical ability to perform the assigned duties.

Additional Requirements

Shift and weekend work may be required. 

Job Summary

Under supervision of the Supervisor X, this position maintains and repairs a variety of vehicles and equipment. 

Duties & Responsibilities

• Reviews work orders, carries out repairs and preventative maintenance on a variety of vehicles and equipment.
• Inspects vehicles and equipment, including road tests where necessary, and tests various systems and components to determine specific problems.
• Adjusts, repairs and replaces parts and components of vehicles and equipment using hand tools and other specialized equipment.
• Tests and adjusts repaired systems to manufacturer's performance specifications.
• Performs a variety of preventative maintenance and safety inspections, such as SGI inspections, to meet regulatory requirements.
• Diagnoses and repairs a variety of mechanical, electrical, pneumatic and hydraulic systems and associated components.
• Performs minor fabrication and welding duties as required.
• Completes required documentation such as inspection forms, service reports, etc.
• Supports and promotes the health and safety of employees and the general public in accordance with the Saskatchewan Employment Act, Saskatchewan Health Regulations and Standards, Occupational Health & Safety Regulations and the City of Saskatoon’s administrative Occupational Health & Safety policies and departmental procedures.  Maintains and monitors programs which affect public and employee health and safety.
• Performs other related duties as assigned.

Qualifications

Education, Experience and Training Requirements: 

• Grade 12 education.
• Possession of a valid provincial or inter-provincial Journeyperson designation in Automotive, Truck and Transport, or Heavy Duty mechanics. Possession of a recognized Apprenticeship Certificate is preferred.
• Five years of Journeyperson experience with vehicles, large equipment and heavy-duty truck repairs.
• Possession of a valid Saskatchewan Class 3A Driver's Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record.
• Possession of WHMIS training certificate, training provided upon hire.
   

Knowledge, Skills and Abilities: 

• Considerable knowledge of the operation and use of current test equipment.
• Knowledge of the occupational hazards and safety precautions of the trade.
• Knowledge of electronic engines, transmissions, hydraulics, air/hydraulic brakes and other on-board vehicle systems.
• Ability to work with minimal supervision, individually or as a team member.
• Ability to comprehend technical service manuals and bulletins.
• Ability to process and complete all required forms and reports.
• Demonstrated skills in welding and fabrication.
• Skill in the operation of a computer.

Job Summary

Under the supervision of the Supervisor VI (various workgroups), this position assists in the operation of sewer cleaning equipment, water operations/inspections and water & sewer maintenance activities.

Duties & Responsibilities

• Inspects and cleans sewer mains, manholes, catch basins, outfalls, storm ponds and any other appurtenances on the sanitary and storm sewer systems, or otherwise, as required.
• Operates and troubleshoots all water system components necessary to de-energize, re-energize, inspect and maintain hydrants.
• Assists in performing a variety of manual labouring duties, including repairing water mains, sanitary and storm sewer mains, primary water mains and all appurtenances, such as hydrants, valves, manholes, catch basins and leads.
• Assists with the operation of sewer flushing and/or vacuum equipment.
• Operates pumps and miscellaneous equipment.
• Installs road warning signs and barricades in accordance with approved standards.
• Complies with current Occupational Health and Safety regulations, including confined space entry procedures.
• Participates in on-going training, including operator certification training as directed. 
• Performs other related duties as assigned.

Qualifications

Education, Experience and Training Requirements:

• Grade 12 education or equivalent
• Level 1 Level 1 Water Distribution and Level 1 Waste Water Collection Operator Certification from the Saskatchewan Operator Certification Board would be considered an asset
• Complete approved Water Distribution and Wastewater Collection programs/courses within 6 months of hire.
• Pass Level 1 Water Distribution and Level 1 Wastewater Collection Saskatchewan Operator Certification Exams within 12 months of hire.
• Possession of a valid Saskatchewan Class 5 Driver's Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record.
• Possession of a valid first aid certificate, training provided upon hire.
• Successful completion of confined space, fall protection and H2S awareness training, training provided upon hire.
• Successful completion of H2S awareness training, training provided upon hire. 
• Successful completion of Trench Safety training, training provided upon hire
   

Knowledge, Abilities and Skills: 

• Knowledge of related corporate safety policies and regulations, bylaws, standards and specifications.
• Knowledge of Occupational Health and Safety requirements as applied to sewer main maintenance, water operations/inspections, and water and sewer repairs including traffic control regulations and procedures.
• Ability to operate sewer main maintenance equipment.
• Ability to communicate effectively orally and in writing.
• Ability to read and understand engineering drawings.
• Ability to perform confined entries complete with necessary fall protection equipment and air quality monitoring equipment. 
• Physical ability to perform the assigned duties.

Under the supervision of the Supervisor VI (sign and paint shop), this position installs, maintains, removes and manufactures signs, detours and pavement markings.

Duties & Responsibilities

• Assembles, installs, removes and maintains traffic, informational and specialty signs and support systems.
• Assembles, installs, removes, inspects and maintains traffic detours and crash barriers.
• Installs, removes and maintains parking meter posts.
• Participates in the annual paint programs, including painting crosswalks, chevrons and parking stalls and graffiti control.
• Evaluates existing signs and pavement markings.
• Assembles, installs, removes and maintains streetscape items.
• Operates and maintains related vehicles and equipment.
• Maintains daily work activity logs, material and maintenance records.
• Participates in shop and yard maintenance.
• Assists with sign manufacturing.
• Participates in the salvage of materials.
• Performs other related duties as assigned.

Qualifications

Education, Experience and Training Requirements:

• Grade 12 education.
• Successful completion of, or ability to complete successfully, a recognized signing and detouring course.
• Two years’ related experience in public works construction and maintenance.
• Possession of a valid Class 5 Saskatchewan Driver's Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record.
• Possession of a valid first aid certificate.

Knowledge, Abilities and Skills: 

• Knowledge and skill in the use of equipment, materials and techniques used in the installation and maintenanceof traffic control devices.
• Knowledge of City's work zone traffic control procedures
• Knowledge of practices and principles involved in the use of traffic control devices.
• Ability to read and comprehend engineering drawings as related to sign, detour and pavement marking andstreetscaping installations.
• Ability to apply WHMIS health and safety standards.
• Ability to establish and maintain effective working relationships.
• Ability to work with minimal supervision.
• Ability to communicate effectively, orally and in writing.
• Physical ability to perform the assigned duties under all weather conditions.