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Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

02/28/2024

Address:

1111 Davis Drive

Retail Banking Sales & Service

Overview

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 1 to less than 2 years
Equipment and machinery experience: Jackhammers, Nail guns, Sandblasters, Sledgehammer

Physical Requirements:

• The candidates should be comfortable working outdoors and at heights in dusty conditions
• The candidates should be capable of thriving in a fast-paced environment with tight deadlines and adept at efficiently handling repetitive tasks, managing heavy loads, and lifting loads up to 23 kg (50 lbs)
• The candidates should be physically fit to meet the demands of a physically demanding job, possess manual dexterity, and be able to work in noisy environments
• The candidates should be willing to work overtime as required and able to work under pressure with meticulous attention to detail

Other Requirements:

• The candidates should demonstrate flexibility in adapting to changing circumstances and be reliable in meeting job requirements
• The candidates should be effective team players, contributing positively to collaborative efforts and known for their dependability in the workplace

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to load, unload, and transport construction materials and mix, pour, and spread materials
• The candidates should be able to assist in framing houses, erecting walls, building roofs, and pave and rake asphalt
• The candidates should be able to remove rubble and other debris at construction sites and direct traffic at or near construction sites

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, References attesting experience) through the below-mentioned details

By email
[email protected]

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

Employment Type: Permanent employment Full time
Location: 5104 48 STREET Innisfail, AB T4G 1M2
Shifts: Day, Evening, Early Morning, Morning

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to clean and sanitize items such as dishwasher mats, carts, and waste disposal units to maintain hygiene standards, sanitize and wash dishes and other items by hand, ensuring cleanliness and hygiene, and package take-out food securely and hygienically
• The candidates should be able to clean and sanitize the kitchen, including work surfaces, cupboards, storage areas, appliances, and equipment, to prevent contamination, handle and store cleaning products safely and appropriately to ensure workplace safety, and receive, unpack, and store supplies in refrigerators, freezers, cupboards, and other storage areas with care and organization
• The candidates should be able to remove kitchen garbage and trash regularly to maintain cleanliness and hygiene, sweep, mop, wash, and polish floors to maintain a clean and presentable environment, and wash, peel, and cut vegetables and fruit according to established procedures and standards

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By mail
5104 48 STREET
INNISFAIL, AB
T4G 1M2

What your role will be…
Financial Advisor

At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.

What you’ll be doing…
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
• Educating our customers, providing relevant insights and expert advice
• Building our customer’s comprehensive plans using a holistic approach to help them achieve their goals
• Nurturing strong, long-standing relationships
• Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience

What you need to succeed…

• The appetite and drive to build strong customer relationships and deliver excellence customer service
• The proven ability to meet and exceed sales targets in a fast paced environment that align to a customer’s stated goals
• To uncover and solve for customers’ needs
• Mutual Funds licence and working towards the CIFP Diploma

What we’re offering…

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A competitive compensation and benefits package.
• An organization committed to making a difference in our communities– for you and our customers.
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• You’ll receive clear, transparent criteria to progress in your career.
• You won’t need to wait for a vacancy in your branch or move to another branch to elevate your career. You can do it from the same chair enabling you to build deeper relationships and grow your expertise

Overview

Overview

Overview

Job ID: 51224

Job Category: Administrative

Division & Section: Housing Secretariat, Housing Stability Services

Work Location: 1530 Markham Road, Scarborough (in-person, not hybrid/remote)

Job Type & Duration: Full-time, Permanent Vacancy

Hourly Rate: $38.58 - $42.26

Shift Information: Monday to Friday, 35 hours per week

Affiliation: L79 Full-time

Number of Positions Open: 1
Posting Period: 14-May-2025 to 02-Jun-2025

Are you driven to make tangible impacts towards housing security for vulnerable Torontonians, and want to play an integral role in contributing to the City's HousingTO Action Plan? If this sounds like you, we encourage you to come join our growing team in the Housing Secretariat Division's Eviction Prevention in the Community (EPIC) program. EPIC builds on the City's commitment to expand preventative approaches to homelessness by assisting vulnerable households facing imminent risk of eviction to prevent the loss of housing and avert homelessness. 

Reporting to the Manager, the Support Assistant A is responsible for the management, co-ordination and delivery of administrative operations. The focus of the role is to support program operations in areas such as data collection, analysis and reporting, various accounting functions, policy & procedure development, stakeholders' engagement, and program evaluation.

Major Responsibilities
 

• Performs specialized administrative tasks, including preparation, investigation, research, review, reconciliation, control and co-ordination of various documentation and processes.
• Assists with operational programs/functions.
• Ensures service delivery of the unit and monitors/controls unit work standards. Reviews processes/work for accuracy, prior to authorizing. Identifies and recommends modifications and oversees implementation of changes.
• Ensures and checks the preparation and processing of documents in accordance with appropriate Corporate and/or Divisional policies and applicable legislation.
• Reviews and prepares reports on various accounting functions, including personnel/payroll, accounts payable, and contracts. Reconciles, deposits/issues accounts, cash and statements – such as petty cash, Pcard expenditures.
• Administers, prepares, processes and composes documents, statistical summaries and reports.
• Reviews existing administrative procedures and systems and develops innovative and effective processes for greater efficiency while adhering to City policies and guidelines.
• Prepares calculations and analysis of data. Compiles data for forecasting/budgeting.
• Provides work direction, coordination, training and guidance to assigned staff.
• Operates computers utilizing and manipulating a variety of software packages.
• Prepares and/or presents presentation materials.
• Provides information and guidance to all levels of staff, politicians, the public, agencies, and other levels of government, orally or in writing.
• Prepares, organizes and stores documents in both paper and digital formats.
• Co-ordinates meetings, events and schedules.
• Takes/transcribes minutes.

Key Qualifications:
 

Your application must describe your qualifications as they relate to:
 

1. Considerable office administration experience at a senior level within a team environment.
2. Considerable experience with administrative systems, relating to data management, budget and accounting principles and techniques such as accounts payable, and reconciliation of petty cash/P-card expenditures.
3. Extensive experience with a variety of software packages including Microsoft Office Suite (i.e. Word, Excel, MS Access and PowerPoint) and Outlook.
4. Experience using a financial system, such as the SAP financial system.
5. Considerable experience in developing and implementing administrative work procedures and systems.
    

You must also have:
 

• Excellent organizational and time management skills, with the ability to perform in a high volume, high stress environment.
• Ability to communicate effectively both verbally and in writing with politicians, the public, and all levels of staff.
• Ability to identify and analyze problems or inefficiencies and develop effective solutions.
• Ability to meet deadlines and deal with conflicting priorities and work demands.
• Ability to deal with confidential materials and matters.
• An understanding of issues of housing and homelessness, as well as the services provided by the Housing Secretariat Division.
• Customer service skills working with clients, service providers, the general public and/or staff to address service inquiries, requests and/or complaints.
• Good knowledge and understanding of City’s By-Laws, policies and procedures with respect to purchasing, accounting, accounts payable, accounts receivable and financial reporting.

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 300 Borough Drive, Unit 752K (5336), Scarborough, ON
Travel Requirements: Up to 25%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 298470