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Data & Analytics Training and Support Specialist Full-time Job

Day & Ross Inc.

IT & Telecoms   Fredericton
Job Details

The Data & Analytics Training & Support Specialist plays a significant role in the digital transformation at Day & Ross.   Acting as an expert in data and business intelligence, you will be accountable for ensuring your business partners are aware of, have easy access to, and can use the information needed to make business decisions and drive action.  You will be a data thought leader capable of demonstrating how using data can improve business results and you will coach others how to effectively use data and business intelligence tools to do the same.

 

 

How You’ll Help

  • Serve as a data domain expert in the operations function of our business.
  • Partner with the business function to understand their reporting needs and drive usage and adoption of data & technology solutions to meet those needs.
  • Design and develop reporting & analytics solutions using Power BI.
  • Train and coach business users to become proficient and self supporting.
  • Drive the use of business intelligence tools across all levels of the organization.
  • Promote business-led delivery of data & analytics; coach & train employees to make use of technology and information to execute their daily roles.
  • Act as a Data & Analytics subject matter expert capable of demonstrating the full range of capabilities offered within our data and BI tool kit.

 

 

Your Skills & Experience: 

  • Bachelor’s degree in business, science, or any field with relevant Data & BI experience
  • Minimum three years of experience in a Data & Analytics centric role
  • Experience in Transportation or Logistics function or industry is an asset
  • Experience with Trimble Truckmate is an asset
  • Ability to combine technical understanding with domain knowledge to guide solution design to meet business needs
  • Strong capability and experience using Power BI
  • Strong knowledge of data models including dimensional modeling and star schema
  • Knowledge of database platforms, database design, and experience using structure query language to access and analyze data sets
  • Analytical and problem-solving skills and attention to detail 
  • Ability to adapt and respond to change 
  • Excellent communication & influencing skills with an ability to engage both data engineers and business partners to achieve targeted outcomes 
  • Able and willing to collaborate in a team environment and exercise independent judgment
  • Proven ability to quickly learn new technologies, applications, processes, and procedures
  • Curious about modern digital technologies and self driven to stay current on industry trends.

 

 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Data & Analytics Training and Support Specialist

Day & Ross Inc.
Fredericton - 488.15km
  IT & Telecoms Full-time
The Data & Analytics Training & Support Specialist plays a significant role in the digital transformation at Day & Ross.   Acting as an expert in data and business inte...
Learn More
Feb 29th, 2024 at 07:19

Data Engineer Full-time Job

Day & Ross Inc.

IT & Telecoms   Fredericton
Job Details

As a data engineer at Day & Ross, you will be a key team member leading us through our digital transformation.  Your primary role will be to design and build enterprise data sets and pipelines using modern tools that will be used to generate insights that fuel our business.  You will work closely with a team of IT and business professionals to ensure our enterprise data needs are understood and we have the right data & analytics solutions in place to support our needs.

 

How You’ll Help

  • Gather, document, and communicate data requirements, specifications, and assumptions.
  • Collaborate with data architects, scientists, analysts, and business consumers to prepare data models and Power BI data sets for a variety of uses ranging from operational reporting to more advanced data science solutions.
  • Transform data into facts and dimensions using SQL.
  • Validate and test data models for accuracy and performance.
  • Troubleshoot and resolve data issues and anomalies.
  • Provide data insights and recommendations to support business decisions.
  • Design, build, test, & optimize data pipelines to support numerous business analytics initiatives and solutions.
  • Design, build, test, & document data structures and models that are accurate, secure, timely, and can be trusted by the business.
  • Propose & create innovative and automated processes to ensure data integrity, completeness, and accuracy.
  • Educate & train other team members on the enterprise data assets available, how they have been constructed, and how they can be used.
  • Participate in data governance activities to drive high data quality and standards and support data cleansing initiatives.
  • Participate in agile ceremonies like daily stand ups, product demos, retrospectives.

 

Your Skills & Experience: 

  • Bachelor’s or master’s degree in computer science or related education with at least six years of work experience in data management disciplines including data integration, modeling, & optimization.
  • Strong experience in designing & building data warehousing, data lake, data ingestion, business intelligence, and analytics solutions.
  • Strong experience building data acquisition & ingestion with a variety of patterns and techniques include batch, streaming, replication, API, etc. for structure and unstructured data.
  • Hands on experience working with a variety data structures and formats including relational, star schema, columnar, JSON, Parquet, etc.
  • Hands on experience delivering modern data & analytics platforms & technologies including  Snowflake, Power BI, Informatica, ETL tools.
  • Knowledge and experience building and deploying advanced analytics models using ML Ops.
  • Strong experience with modern data programming languages including SQL, NoSQL, PL/SQL.
  • Familiar with data modeling tools and techniques.
  • Experience developing in modern analytics programming languages include Python, R, Scala, and others.
  • Working knowledge of modern BI platforms including Power BI.
  • Curious about modern digital technologies and passionate about keeping skills & knowledge current with the industry.
  • Confident self starter that can work in a team environment as well as independently.
  • Works with a high sense of urgency to deliver maximum value.

 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Data Engineer

Day & Ross Inc.
Fredericton - 488.15km
  IT & Telecoms Full-time
As a data engineer at Day & Ross, you will be a key team member leading us through our digital transformation.  Your primary role will be to design and build enterprise data se...
Learn More
Feb 24th, 2024 at 07:27

Administration Assistant Full-time Job

BMO CANADA

Administrative Jobs   Fredericton
Job Details

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.

  • Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
  • Assists the advisory team in preparing for client meetings, including scheduling appointments.
  • Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
  • Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
  • Maintains and organizes client database and client files.
  • Ensures transactions and tasks are appropriately assigned to team members and completed.
  • Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
  • Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
  • Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
  • Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
  • Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
  • Maintains the confidentiality of client and Bank information.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
  • Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset
  • Familiarity with technology applications and software used in the financial planning and investment industry.
  • Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.
  • Successful completion of 30-day BMO NB Investment Representative Licensing Program.
  • Basic specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

 

“Please note the salary for this specific position in Fredericton is $ 38,000.00”

 

Compensation and Benefits:

31 100,00 $ - 46 200,00 $

 

Pay Type:

Salaried & Commission

Administration Assistant

BMO CANADA
Fredericton - 488.15km
  Administrative Jobs Full-time
  31,100  -  46,200
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achiev...
Learn More
Feb 19th, 2024 at 13:10

Business Development Specialist Full-time Job

MD Financial Management

Management   Fredericton
Job Details

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As a Physician Engagement Specialist, you will be responsible for proactively pursuing new client relationships by prospecting and maximizing opportunities with new clients.  

 

Is this role right for you? In this role you will:

 

  • Focus on following-up and nurturing prospective business opportunities to convert into new MD Management (MDM) clients
  • Provide service and advice through the course of engaging new clients and transition them to the appropriate service delivery channel
  • Utilize data to gain a better understanding of the prospect’s engagement level with MDM
  • Seek out new opportunities to promote MDM and Scotia products and services
  • Work collaboratively with Financial Consultants and specialists to engage prospects in working with MD
  • Keep abreast of marketing resources and share as a potential way to attract new business
  • Partner and work collaboratively with stakeholders by following up on various marketing initiatives and regional events to ensure success and identify opportunities
  • Manage referrals and track pipeline reporting to ensure effective sales management
  • Understand and build relationships with centers of influence, partnership associations and other areas of significant business opportunity
  • Maintain a strong social media presence and build the MD brand through your posts
  • Maintain solid knowledge and understanding of market conditions and financial planning competitive advantage to maintain value-added relationship development
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
  • Actively pursue effective and efficient operations of your respective area, in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
  • Support advisors with client management activities as needed

 

The Must Haves:

 

  • Post-secondary education in Business or Marketing coupled with a minimum of 4 years’ experience in a sales capacity
  • Must be IIROC licensed (RR) through the completion of the Canadian Securities Course (CSC), the Conduct and Practices Handbook for Securities Industry Professionals (CPH), and 90-day training. Post licensing requirement also includes the completion of the Wealth Management Essentials (WME) within 30 months. Completion of Life License and subsequent regulatory requirements (an asset, not a requirement)
  • Knowledge or experience in the Wealth Management industry is an asset
  • Experience in marketing, negotiating and public speaking is an asset
  • Proficient in the use of Microsoft Office 
  • Bilingual (English/French) required

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

 

  • Confidence and an ability to connect with a variety of personality types
  • Networking and relationships building skills
  • An ability to work well on a cross-functional team
  • An ability to work in a fast-paced environment 
  • Organizational, interpersonal, oral, and written communication skills  
  • An ability to collaborate and partner with other team members 
  • Self-motivation, are resourceful and take initiative
  • An overall ability to set, pursue and attain achievable goals

Location(s):  Canada : New Brunswick : Moncton || Canada : New Brunswick : Fredericton

Business Development Specialist

MD Financial Management
Fredericton - 488.15km
  Management Full-time
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Physician Engagement Specialist, you will be responsible for proactively...
Learn More
Feb 6th, 2024 at 12:14

Cook, ethnic foods | LMIA Approved Full-time Job

Namaste Bistro Fredericton

Tourism & Restaurants   Fredericton
Job Details

Requirements:

 

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 1 to less than 2 years
Cuisine specialties: East Indian

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position.
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to prepare and cook complete meals or individual dishes and foods
  • The candidates should be able to plan menus, determine size of food portions, estimate food requirements and costs, and monitor and order supplies
  • The candidates should be able to inspect kitchens and food service areas, train staff in preparation, cooking and handling of food
  • The candidates should be able to order supplies and equipment, supervise kitchen staff and helpers, maintain inventory and records of food, supplies and equipment
  • The candidates should be able to clean kitchen and work areas, recruit and hire staff, and be able to manage kitchen operations

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below-mentioned details.

By email
preitsohi@gmail.com

Cook, ethnic foods | LMIA Approved

Namaste Bistro Fredericton
Fredericton - 488.15km
  Tourism & Restaurants Full-time
  22
Requirements:   Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates should...
Learn More
Jan 26th, 2024 at 09:09

Home support worker Full-time Job

Lansdowne Special Care Home

Medical & Healthcare   Fredericton
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have Secondary (high) school graduation certificate

Experience: Candidates should have experience of 1 to less than 7 months

 

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

 

By email

lepb@nb.sympatico.ca

Home support worker

Lansdowne Special Care Home
Fredericton - 488.15km
  Medical & Healthcare Full-time
  16.50
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates should have Secondary (high) school graduation certificate Experience: Candida...
Learn More
Jan 17th, 2024 at 07:50

Client Advisor Full-time Job

Royal Bank Of Canada

Customer Service   Huntsville
Job Details

What is the opportunity?
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor.

 

What will you do?

  • Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
  • Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
  • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to work as one RBC team
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?
Must-have

  • Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Personal flexibility to work flex hours
  • Eagerness to learn and determination to succeed
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial, service or retail industry
  • Bilingual (French/English), considered a strong asset

Is this job right for you? Check out our video and decide for yourself!


What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team

 

 

 

 

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

 

 

 

Additional Job Details

Address:

22 MAIN ST E:HUNTSVILLE

City:

HUNTSVILLE

Country:

Canada

Work hours/week:

30

Employment Type:

Part time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-06-04

Application Deadline:

2024-06-11

Client Advisor

Royal Bank Of Canada
Huntsville - 488.36km
  Customer Service Full-time
What is the opportunity? As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and driv...
Learn More
Jun 4th, 2024 at 15:31

Sales Representative Part-time Job

TELUS International Inc

Sales & Retail   Huntsville
Job Details

What does it mean to join our TELUS family?

 

  • Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof

  • We are passionate about people - our customers, our communities, and our team

  • We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

  • We strive to ensure you have the support and resources you need to be successful at work and at home

  • We offer the opportunity to work with all of our brands

 

 

As a Team Member in our stores, you can expect to:

 

  • Be part of a high performing team where your contributions are measured and recognized

  • Create solutions for our customers by using the power of technology to improve their lives

  • Work in a fast paced environment, where every day is different

  • Engage with prospective and current customers in store, by phone and messaging

  • Work a flexible schedule, which includes evenings and weekends

 

 

What’s in it for you?

 

  • Uncapped commission so your earning potential is limitless 

  • Flexible benefits plan to meet the needs of you and your family; part-time and full-time employees are eligible 

  • Additional sales incentives like cash prizes, phones, accessories, and trips

  • Career growth and learning & development opportunities to continuously develop your skills

  • Opportunity to give back to communities in which we work, live and serve

  • Options for company matched pension and share purchase programs

  • WorkPerks - employee discounts on products and services

  • And much more…

 

 

You will be successful if you are...

a self-starter     motivated     engaging     goal-oriented     inspiring     adaptable     ready for a career     positive      supportive     team player     eager      resilient

Sales Representative

TELUS International Inc
Huntsville - 488.36km
  Sales & Retail Part-time
What does it mean to join our TELUS family?   Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one...
Learn More
May 13th, 2024 at 12:39

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Huntsville
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Huntsville - 488.36km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
May 6th, 2024 at 15:31

Shift manager fast food restaurant Full-time Job

McDonalds Restaurant

Management   Huntsville
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years’
Security and safety: Bondable

Physical Requirements:

  • The candidates should be able to work under pressure in a fast-paced environment, be physically demanding
  • The candidates should be able to work in tight deadlines
  • The candidates should be able to sit, stand, walk for extended periods

Other Requirements:

  • The candidate should be client focus, flexible, should have excellent oral communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to establish methods to meet work schedules, supervise and co-ordinate activities of staff who prepare and portion food
  • The candidates should be able to train staff in job duties, sanitation and safety procedures, estimate and order ingredients and supplies, ensure food service and quality control
  • The candidates should be able to address customers’ complaints or concerns, maintain records of stock, repairs, sales and wastage
  • The candidates should be able to prepare and submit reports, prepare food order summaries for chef, supervise and check assembly of trays
  • The candidates should be able to supervise and check delivery of food trolleys, establish work schedules

Benefits:

  • The candidates will get dental plan, health care plan, group insurance benefits, life insurance, and long-term care insurance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
5079@post.mcdonalds.ca

Shift manager fast food restaurant

McDonalds Restaurant
Huntsville - 488.36km
  Management Full-time
  17.75
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Feb 2nd, 2024 at 11:21

Electrical Journeyperson Full-time Job

SIFFT Electric Ltd.

Engineering   Huntsville
Job Details

We’re looking for a full-time Electrician (309A) to work with us in the Muskoka and Parry Sound region. 

 

What you’ll do

  • Responsible for installing, constructing and maintaining electrical wiring, equipment and systems, primarily within a residential construction setting.
  • Maintenance and troubleshooting of existing installations.
  • Ensures finishing work and fixtures are satisfactorily completed to the corporate
    standard, site drawings and electrical and building codes.
  • Manages materials inventory and ensures accurate billing of time and material to
    customers.

 

Experience and qualifications

  • Hold a valid 309A electrical license for the province of Ontario.
  • Hold a valid G Class Driver’s License with a clean driving record.

 

Salary and benefits

Competitive wage based on individual’s level of experience.

 

Accommodations

Following the Accessibility for Ontarians with Disabilities Act, please email HR@sifft.ca if you require accommodations at any time throughout the application process.

Electrical Journeyperson

SIFFT Electric Ltd.
Huntsville - 488.36km
  Engineering Full-time
We’re looking for a full-time Electrician (309A) to work with us in the Muskoka and Parry Sound region.    What you’ll do Responsible for installing, constructing and maintaining e...
Learn More
Jan 31st, 2024 at 12:00

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Huntsville
Job Details

Posted pursuant to Scotiabank’s Special Program under the Employment Equity Act and Canadian Human Rights Act.
 
While you must be an Indigenous person in order to submit your resume, participation is completely voluntary. Please use the definition below to make sure you’re eligible and open to self-identifying as Indigenous person:
Indigenous peoples include  First Nation, Métis and Inuit people. Only Indigenous peoples who come from Canada should identify themselves as belonging to this designated group

 

What your role will be…
At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.

 

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What we’re offering…

  • The opportunity to join our diverse and inclusive organization and connect with other First Nations, Inuit, and Metis Scotiabankers and their allies when joining our Indigenous Employee Resource Group.
  • A competitive compensation and benefits package which include:
    • $10,000 annually dedicated to your well being
    • Traditional Indigenous Practices Leave
    • Indigenous Employee Mentoring Program
  • An organization committed to making a difference in our communities
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
  • You'll receive clear, transparent criteria to progress in your career

Customer Experience Associate

Scotiabank
Huntsville - 488.36km
  Customer Service Full-time
Posted pursuant to Scotiabank’s Special Program under the Employment Equity Act and Canadian Human Rights Act.   While you must be an Indigenous person in order to submit your resu...
Learn More
Jan 26th, 2024 at 09:11

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