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Bilingual Customer Care Representative Full-time Job

Day & Ross Inc.

Customer Service   Laval
Job Details

Bilingual Customer Care Representative
Full-time, 95% remote work (permanent and contractual positions available)
Hartland, New Brunswick and Lachine, Quebec

This position offers the ability to work from home, with flexible shift schedules.  The successful candidate must have access to high-speed internet.

How You’ll Help
•    Help customers with complaints and questions
•    Improve the customer’s experience
•    Utilize our service techniques and systems
•    Increase your skills with every interaction
•    Give customers information about services
•    Ensure customer satisfaction and provide professional customer support
•    Escalate customer dissatisfaction to proper channels

Your Skills & Experience: 
•    Bilingual English/French communication skills (written and verbal) a STRONG asset
•    High school diploma. Post-secondary education in business or related program considered an asset.
•    Minimum of one year experience in a call center customer service based position
•    Previous SalesForce or CRM system experience considered an asset
•    Previous AS400 experience considered an asset
•    Previous transportation/logistics experience considered an asset
•    Proficient in computer programs such as Microsoft Office Suite
•    Highly reliable, willing to learn and acquire new skills
•    Exhibit professional communication and customer service skills
•    Proven ability to be a self-starter and work independently
•    Strong attention to detail with high organizational and interpersonal skills
•    Must have access to high speed internet

Bilingual Customer Care Representative

Day & Ross Inc.
Laval - 34.36km
  Customer Service Full-time
Bilingual Customer Care Representative Full-time, 95% remote work (permanent and contractual positions available) Hartland, New Brunswick and Lachine, Quebec This position offers t...
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Apr 4th, 2025 at 13:20

Apprentice mechanic, trucks and transport vehicles Full-time Job

Palmer Automotive & Truck Center/Palmer Parts & Equipment

Maintenance & Repair   Carignan
Job Details

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

Experience an asset

On site

 Work must be completed at the physical location. There is no option to work remotely.

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Registered Education Savings Plan (RESP)

Other benefits

  • Free parking available

 

How to apply

By email

 

richard@palmerauto.ca

Apprentice mechanic, trucks and transport vehicles

Palmer Automotive & Truck Center/Palmer Parts & Equipment
Carignan - 42.37km
  Maintenance & Repair Full-time
  17  -  21
Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience Experience an asset On site  Work...
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Apr 4th, 2025 at 12:53

Internal Auditor Full-time Job

Saputo Diary

Human Resources   Montréal
Job Details

Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key areas:

  • Financial Compliance (52-109)

  • Application conversions and upgrades

 

How You Will Make Contributions That Matter:

  • Conduct Financial Compliance 52-109 audits

  • Under supervision, plan and execute audits; evaluate risks, identify internal controls to mitigate risks, design audit procedures, and evaluate the design and operating effectiveness of controls

  • Formulate, document, and discuss deficiencies with the control owners, develop conclusions, identify root causes, and provide recommendations for control and process improvements

  • With support, draft audit report findings that document the results and findings of the engagements

  • Perform follow-up reviews to verify that management action plans have been effectively implemented

  • Provide periodic updates to Senior Manager, Internal Audit on the status of assigned work

  • Assist in the performance of Application conversions and upgrade audits

  • Provide the business advice on design of controls

  • Support the monitoring of project progress

  • Complete tests on conversions and project controls

  • Report on results and provide recommendations for improvement

  • Assist in supporting external audit reliance requirements

  • As required, provide results and working papers

  • Act as a first response for questions on controls

  • Participate in advisory mandates providing recommendations on control design or operation to help improve efficiency and effectiveness of the control environment

  • Support Senior Manager, Internal Audit with various ad-hoc and special requests from Management, and the Audit Committee related to governance, risk, and controls

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Bachelor's degree in Accounting or in a related field

  • Professional designation, or in process of completion (CPA CA, CIA, CFE or equivalent)

  • 2-4 years minimum of experience in audit; internal audit and financial compliance experience is a plus

  • Provide clear, concise information to others via verbal or written communication in both English and French, Spanish is a plus

  • Understands Internal Audit’s purpose and role within the organization

  • Must understand generally accepted auditing standards, common audit procedures and techniques and risk management frameworks; general knowledge of other relevant business domain/ industry standards a plus

  • General knowledge of the purposes and concepts of accounting standards: IFRS, COSO, NI 52-109 Certification

  • Advanced knowledge of Microsoft Word, Excel, and PowerPoint, basic experience in data analytics techniques and tools such as Power BI is a plus

  • Knowledge of the basic concepts of an ERP system; knowledge of SAP applications is a plus

  • Acts as an ethical, proactive, and objective professional

  • Use a collaborative and inclusive approach with individuals and teams, engaging others with warmth, sincerity, and transparency

  • Accepts personal responsibility for delivering results, able to manage and prioritize workload in a constantly changing environment, ensuring quality of work while meeting deadlines

  • Mobility as function requires travel 5%-10%; Canada and the United States

 

We support and care for our employees and their families by providing:

  • Competitive salaries 

  • A hybrid work environment with the possibility to work from home 2 days a week  

  • Advantageous corporate agreements 

  • Full range of group insurance benefits 

  • Group retirement pension plan with employer contribution 

  • Purchase option of company stocks 

  • Group RRSP 

  • Health and wellness program in the workplace 

  • Assistance program for employees and their families 

  • Saputo products at a discounted price 

 

Salary Range: $66,960 - $87,890 (+ business allowance)

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Internal Auditor

Saputo Diary
Montréal - 36.64km
  Human Resources Full-time
  66,960  -  87,890
Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key...
Learn More
Apr 2nd, 2025 at 16:11

Dairy Scientist Full-time Job

Saputo Diary

Medical & Healthcare   Saint-Léonard
Job Details

The dairy scientist role will report to the corporate VP Cheese Applications and offers an exciting opportunity for passionate individuals to explore, innovate, and grow in the dairy technology field. 

As part of a groundbreaking project focused on R&D fundamentals, you will have the chance to work on cutting-edge research and development initiatives that are set to revolutionize the dairy industry. Your contributions will be pivotal in advancing the science and technology behind dairy production, making a significant impact on both the industry and consumers.

 

How you will make contributions that matter:

  • Develop innovative technologies for modern dairy processing to enhance production efficiency and sustainability
  • Create new concepts for manufacturing dairy products that align with health, sustainability, and taste trends
  • Design and execute proof-of-concept experiments to demonstrate feasibility
  • Identify root causes and solve technical problems in dairy production processes
  • Conduct bench-top and pilot-plant experiments to test and refine new dairy technologies and product formulations
  • Transfer technical knowledge to colleagues, operators, and stakeholders for smooth implementation
  • Supervise large-scale trials to validate new processes and products in real-world production environments
  • Collaborate with cross-functional teams to drive continuous improvement in dairy innovation
  • Stay updated on industry trends and apply the latest technologies to improve dairy products
  • Be part of a dynamic team where your ideas can shape the future of dairy technology

 

You are best suited for the role if you have the following qualifications:

  • University degree in food technology, food engineering, or related qualifications
  • 1-3 years of research and development experience, preferably in dairy
  • Ability to understand and interpret modern analytical techniques
  • Strong technical interest and knowledge in modifying and developing technical equipment, conducting trials, and experiments with pilot plants
  • Strong organizational, multitasking, analytical, and critical thinking skills
  • Excellent verbal and interpersonal skills, effective in liaising with internal and external partners
  • Exceptional time management, prioritization, and problem-solving skills
  • Highly self-motivated with a proactive approach
  • Bilingual proficiency in French and English (spoken and written) is required, as the role involves daily interaction with internal and external stakeholders across Canada
  • Must possess a valid Driver’s License

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $78,170 - $102,600

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Dairy Scientist

Saputo Diary
Saint-Léonard - 28.78km
  Medical & Healthcare Full-time
  78,170  -  102,600
The dairy scientist role will report to the corporate VP Cheese Applications and offers an exciting opportunity for passionate individuals to explore, innovate, and grow in the dai...
Learn More
Apr 2nd, 2025 at 15:06

Administrative Assistant Full-time Job

Saputo Diary

Administrative Jobs   Montréal
Job Details

Under the supervision of the Vice President, Legal Affairs, Dairy Division (United States), you will provide administrative support to a team of lawyers. Your attention to detail and organizational skills will be essential in the production of various agreements and documents.

 

How You Will Make Contributions That Matter: 

  • Providing administrative support to the legal team
  • Tracking invoices and managing entries in the Ariba accounting system
  • Maintaining the department's budget
  • Assisting in the preparation of various legal documents
  • Editing documents (handwritten or dictated)
  • Using technological tools for the preparation and signature of contracts (DocuSign and others)
  • Managing calendars, correspondence, and necessary follow-ups
  • Opening and closing files
  • Keeping internal records and databases up to date
  • Planning and booking travel, as needed
  • Preparing expense reports
  • Performing any other related tasks

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • A minimum of 3 to 5 years of experience in a similar position
  • Excellent proficiency in Excel and MS Office Suite (Word, PowerPoint, Outlook, SharePoint) and Adobe Acrobat
  • Strong interest in using technology
  • Ability to anticipate needs, take initiative and work independently
  • Tact, excellent judgment, great attention to detail, accuracy, discretion, and autonomy
  • Customer service orientation and strong collaboration skills
  • Ability to work under pressure
  • Professionalism and sense of priorities
  • Good organizational skills, and professional curiosity
  • Spoken and written bilingualism (French and English) is essential. The candidate will need to communicate and collaborate with colleagues and other stakeholders by email and phone, in Quebec, the rest of Canada, and/or North America
  • Knowledge of the Ariba accounting system is a definite asset

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range : $47,320 - $62,110

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Administrative Assistant

Saputo Diary
Montréal - 36.64km
  Administrative Jobs Full-time
  47,320  -  62,110
Under the supervision of the Vice President, Legal Affairs, Dairy Division (United States), you will provide administrative support to a team of lawyers. Your attention to detail a...
Learn More
Apr 2nd, 2025 at 15:02

Client Service Representative - Montreal Full-time Job

CIBC

Customer Service   Montréal
Job Details

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

 

How you'll succeed

  • Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.

  • Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

  • Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

 

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

  • You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

  • You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

  • You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

 

What CIBC Offers

 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

 

*Subject to plan and program terms and conditions

 

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

 

 

 

 

 

Job Location

Mont-1155 Rene Levesque O

 

Employment Type

Regular

 

Weekly Hours

37.5

 

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Client Service Representative - Montreal

CIBC
Montréal - 36.64km
  Customer Service Full-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their d...
Learn More
Apr 1st, 2025 at 16:58

Bilingual Contact Centre Representative - Fraud Loss Prevention Full-time Job

TD

Customer Service   Montréal
Job Details

Work Location:

Montréal, Quebec, Canada

 

Hours:

37.5

 

Line of Business:

Personal & Commercial Banking

 

Pay Details:

47,200 $ /$47,200 - 66,600 $/$66,600 CAD

 

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

 

Job Description:

Job Details  

What Youll Do 

As the voice of TD, you’ll be passionate about understanding our customers. Whether you’reassisting in-bound callers with account inquiries, or resolving an issue by providing advice and recommending a TD product or service, you’ll help us offer trusted support to our clients whenever they need it. You’ll consistently deliver legendary customer service by providing each caller with the right solutions to meet their unique banking needs.  

As a valued member of our Contact Centre Team, you will:  

  • Make people’s day: consistently deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services and solutions.  

  • Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. 

  • Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. 

  • Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.   

 

Where You’ll Work 

After completing in-person training and onboarding sessions, you’ll work primarily offsite. Since most of your work activities can be performed independently, you’ll spend about 95% of your time at your secure, private workspace with a stable internet connection. Your remaining time will be spent at a TD location for in-person team events and experiences. The hiring manager will provide more information about how this works for their team. 

 

Job Requirements  

What You Need to Succeed  

We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter. 

  • High School Diploma or equivalent  

  • Bilingual (French & English) 

  • Exceptional communication and listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)  

  • Ability to de-escalate in stressful environments/situations with empathy, care and urgency 

  • Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. 

  • Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). 

  • Flexibility, resiliency, and a positive attitude when responding to challenging situations.  

  • Ability to work both independently and as part of a team.  

  • Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. 

 

Additional Information  

We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.  

 

Colleague Development  

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. 

 

Training & Onboarding 

We’re hosting in-person training and onboarding sessions at 7250 Mile-End, Montreal for 90 days to ensure you’ve got everything you need to succeed in your new role.  

 

InterviewProcess  

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicantsby email or phone call. 

 

National Occupation Classification (NOC) Code 

14201 – Banking, insurance and other financial clerks (NOC)

Bilingual Contact Centre Representative - Fraud Loss Prevention

TD
Montréal - 36.64km
  Customer Service Full-time
Work Location: Montréal, Quebec, Canada   Hours: 37.5   Line of Business: Personal & Commercial Banking   Pay Details: 47,200 $ /$47,200 - 66,600 $/$66,600 CAD   TD is committe...
Learn More
Apr 1st, 2025 at 16:47

Security agent in Ste-Thérèse with ASP (P10) Full-time Job

Securitas Canada

Security & Safety   Sainte-Thérèse
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

 
 
Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security agent in Ste-Thérèse with ASP (P10)

Securitas Canada
Sainte-Thérèse - 36.94km
  Security & Safety Full-time
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
Learn More
Apr 1st, 2025 at 16:42

IT Specialist, Senior Full Stack Developper (e-Commerce) Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

Saputo is seeking a motivated and experienced e-Commerce developer to join its Digital and Innovations team. Our ideal candidate will have a mix of strong technical knowledge, analytical skills and business acumen.

 

Are you an ardent learner who’s always looking to improve? Do you want to be part of the digital transformation of an enterprise headquartered in Montreal that has many divisions across the world and still growing at a fast pace? Do you have interest in the latest innovative technologies? Then we would like to hear from you. Your current expertise will be used to maximize your full potential and will give you the opportunity to grow within our company.

 

How You Will Make Contributions That Matter:

  • Enhance and support our B2B and B2C e-Commerce platform and its surrounding ecosystem, including PIM, DAM and ERP systems
  • Responsible of the rollout of our e-Commerce platform to other Saputo divisions
  • Contribute across all phases of a project (e.g., Plan, Analyze, Design, Build Test, and Deploy)
  • Collaborate with various IT teams including cybersecurity, infrastructure, network & telecom, to ensure well-designed and quality solution delivery
  • Autonomous, can follow a project plan, and can execute on strategy both independently and in a team environment
  • Ability to be assigned to multiple projects simultaneously
  • Direct interactions and collaboration with business SMEs and technical groups

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Possess a university or college diploma in computer science, information technology, or a related field
  • Over five years of relevant experience in Microsoft .NET, C#, JavaScript, TypeScript, MVC, SQL, HTML, NodeJS, GraphQL, and ReactJS
  • Knowledge of developing solutions that use Azure services, including Azure Functions, Azure SQL, Azure App Service, and Azure Kubernetes Service
  • Experience with continuous integration and continuous deployment (CI/CD) pipelines and automated delivery using Azure DevOps and infrastructure as code (IaC) deployment model with Terraform
  • Strong interest, or even better real experience in CommerceTools or any other MACH architecture e-Commerce platform
  • Experience developing solutions that connect and integrate with other systems like ERP, CRM, and BI is a plus
  • Proven to be detail oriented and well organized with demonstrated logical and technical problem-solving skills
  • Demonstrated strong adaptive and learning capacity to remain on the cutting edge of current technologies and future trends
  • Ability to operate in various business environments with interdependencies spanning multiple work-streams, teams, business divisions, time zones, cultures, and languages
  • Strong written and verbal communication skills to facilitate exchanges with business stakeholders
  • Ideally bilingual - English (required) and French (preferred)

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist, Senior Full Stack Developper (e-Commerce)

Saputo Diary
Saint-Laurent - 40.17km
  IT & Telecoms Full-time
Saputo is seeking a motivated and experienced e-Commerce developer to join its Digital and Innovations team. Our ideal candidate will have a mix of strong technical knowledge, anal...
Learn More
Apr 1st, 2025 at 16:34

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Westmount
Job Details

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.


Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:


Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:


Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:


Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?


The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele

 

Location(s):  Canada : Quebec : Westmount 

Customer Experience Associate

Scotiabank
Westmount - 40.05km
  Customer Service Full-time
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority i...
Learn More
Mar 31st, 2025 at 15:06

ScotiaMcLeod, Assistant Branch Coordinator - Montreal, QC Full-time Job

Scotiabank

Administrative Jobs   Montréal
Job Details

The Assistant Branch Coordinator is responsible for supporting the branch management team in achieving excellent results through efficient operations and administration. They may also be required to provide support to the Branch Systems Administrator.

 

Is this position right for you? For this position, you will need to

 

1. Participate in support staff management activities:

 

  • Resolve issues that have been brought to his attention
  • Regularly recognize the quality of employees' work
  • Act as a resource person who can provide information, names and instructions regarding questions and escalation of issues

 

2. Assist the branch management team:

 

  • Complete all administrative tasks, including filing, storing and distributing reports
  • Process all charges and follow up on outstanding issues
  • Build spreadsheets and maintain databases as needed
  • Carry out new broadcasts or assist management in doing so
  • Compile documents relating to compliance issues
  • Coordinate and monitor daily and monthly supervision requests as directed by the Branch Manager
  • Maintain compliance-related spreadsheets (insiders and clients holding controlling interests, among others)
  • Complete and submit the monthly error report
  • Maintain the research report distribution system
  • Assist in the execution and implementation of processes to ensure compliance with company policies and industry regulations
  • Administer customer accounts in branch (house accounts)
  • Coordinate the maintenance of facilities
  • Schedule branch meetings, which may include external speakers
  • Assist with interviews with support staff
  • Ensure the quality and efficiency of branch activities
  • Welcome new experienced advisors and their team, acting as a resource person and liaison officer
  • Work to resolve system issues that have been escalated to the branch systems administrator

 

3. Contribute to the efficient functioning of the branch team:

 

  • Build effective working relationships among team members as well as with representatives from various business sectors and functions
  • Provide high quality customer service
  • Foster a culture of open and honest communication
  • Actively participate in all contact activities and team meetings
  • Encourage the production of new ideas and new ways of doing things
  • Actively share knowledge and experience to develop the skills of all team members
  • Develop and implement a relevant employee development plan

 

 

Do you have the skills to succeed in this position? We would be happy to work with you if you meet the following requirements: 

 

  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Initiative and autonomy
  • Ability to meet deadlines
  • Ability to multitask
  • Knowledge of Microsoft software: Word, Excel and PowerPoint
  • Experience in the sector
  • Post-secondary education
  • Investment Representative (IR) license is an asset or obtaining the license within 15 months of hire, which includes:
    • Canadian Securities Course (CSC),
    • Course on the Manual on Standards of Conduct (MSC)
    • Training courses for investment representatives
    • ScotiaMcLeod 30-Day In-House Training Program

 

 

What do you have to gain from it?

 

  • A dynamic and flexible working environment.
  • The ability to build long-term relationships with clients by providing exceptional advice and service.
  • The ability to deliver an excellent customer experience.
  • A corporate culture that emphasizes diversity, respect and inclusion.

 

 

“In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.”

 

Location(s): Canada : Quebec : Montreal

ScotiaMcLeod, Assistant Branch Coordinator - Montreal, QC

Scotiabank
Montréal - 36.64km
  Administrative Jobs Full-time
The Assistant Branch Coordinator is responsible for supporting the branch management team in achieving excellent results through efficient operations and administration. They may a...
Learn More
Mar 28th, 2025 at 16:34

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Saint-Jérôme
Job Details

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package


Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate

Scotiabank
Saint-Jérôme - 44.41km
  Customer Service Full-time
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority i...
Learn More
Mar 28th, 2025 at 15:54

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