328 Jobs Found
Operations Admin Part-time Job
Administrative Jobs DorvalJob Details
Job Summary
Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.
Essential Functions
• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
• Reviews, researches and/or enters data in various systems to support respective functional area
• Compiles data and provides various regular and adhoc reports to management for review and determination
• Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
• Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
• Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:
Additional Quality Assurance/Loss Prevention essential functions:
• Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
• Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
• Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
• Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
• Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions:
• Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
• Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system
• Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues
• Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
• Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
Minimum Education
• High School Diploma or GED required
Minimum Experience
• Previous clerical or customer service experience preferred
Required Skills, Abilities and / or Licensure
• General business skills such as typing; data entry and review; and use of phone, copier, and fax
• Software skills, including use of Microsoft Office software and web-based applications
• Customer service skills necessary to effectively and professionally respond to requests
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
Address: 2000 Chemin St Francois
City: Dorval
State: Quebec
Other Job Description Information
Part Time permanent position
Must be bilingual
Must be available to work Tuesday-Saturday 16:00 to 21:00
Must be available to work weekends and peak period based on operational needs.
EEO Statement: FedEx Ground is an equal opportunity employer
Operations Admin
FedEx Express Canada
Dorval - 11.42kmAdministrative Jobs Part-time
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LINUX SYSTEMS ADMINISTRATOR Full-time Job
IT & Telecoms BrossardJob Details
We are currently looking for one (1) Linux Systems Administrator to provide professional software infrastructure support services to one of our Government of Quebec clients.
Objectives:
- Produce deliverables of a simple to complex nature;
- Carry out preparatory work with a view to introducing or improving technological and application infrastructures;
- Contribute to the maintenance, evolution and improvement of technological and application infrastructure solutions;
- Actively participate in different projects.
Deliverables and planned services:
- Carry out or participate in the creation and constant evolution of the departmental technological architecture;
- Carry out or participate in the definition of the technological orientations best suited to meeting needs;
- Carry out impact analyzes during infrastructure development and improvement work;
- Carry out IT monitoring, preliminary studies and justification files;
- Plan, organize and coordinate infrastructure implementation activities;
- Carry out or participate in the installation, configuration, maintenance and development of infrastructure;
- Carry out or participate in the resolution of incidents and problems relating to infrastructure;
- Carry out or participate in intrusion tests and security audits to identify and correct infrastructure vulnerabilities;
- Carry out or participate in the monitoring of IT components supporting the infrastructures;
- Produce or participate in the preparation of operating, installation and administration guides;
- Carry out any transfer of knowledge to internal resources;
- Produce any other deliverable upon request or provide any other service of a similar nature.
Specialties involved
Cloud tenant administration
Microsoft Azure
Oracle Cloud Infrastructure
Linux infrastructures
SUSE Linux Enterprise Server (SLES) hosted on VmWare or in the cloud (Azure or OCI)
Other Linux distribution
Application and database administration infrastructures
Oracle 19c databases
Oracle Enterprise Manager
Oracle Dataguard
Oracle Recovery Manager
Oracle Real Applications Clusters
Oracle GoldenGate
Oracle Data Integrator
Microsoft Infrastructures – Server
section Microsoft Windows Server operating system (LDAP, GPO, DNS, DHCP, IIS, etc.)
Microsoft Azure
Microsoft Defender (MDI, MDE)
Microsoft 365
Microsoft Azure Services
Azure File
Azure Storage
Azure Monitor
Microsoft Defender (MDI, MDE)
Azure Virtual Desktop
Microsoft 365 Services
Windows 365
Microsoft 365
PowerBI and Power Platform
Exchange Online
Other M365 services
Minimum requirements
Training:
1. Have a college diploma or equivalent, in computer science or a related field (attach a copy of the diploma).
Minimum knowledge required:
1. Good knowledge of the Linux operating system
2. Good knowledge of the Microsoft Azure cloud host
3. Good knowledge of administration in Infrastructure as code mode
Other knowledge (assets):
1. Good knowledge of the Terraform language.
2. Good knowledge of the SMT tool
3. Good knowledge of the Ansible tool
4. Good knowledge of the SLES (SUSE Linux Enterprise Server) operating system
Professional experience:
1. Have a minimum of 3 years of experience in the administration of technological infrastructures, including 2 years in the administration of Linux servers
2. Have a minimum of 6 months of experience in a cloud computing environment operating in infrastructure as code or IaC (Infrastructure as code) mode
3. Have completed at least one mandate involving tasks for handling complex problems related to technological infrastructures.
-
Salary: $45-$55 per hour - to be negotiated (competitive remuneration)
-
3 year contract, full time
-
Start date: May 2024
-
Social advantages
-
Place of work: All of Quebec | Face-to-face | Telework
This position is for you!
Please send us your CV now to: [email protected] specifying the title and number of the offer: BRK0155AL.
*Please note that only applications meeting the position profile will be contacted. We thank you for your collaboration.
*The use of the masculine gender is used for the sole purpose of lightening the text.
*The diploma must be recognized by the Ministry of Education. For diplomas obtained outside Canada, a copy of the comparative evaluation issued by the Ministry of Immigration, Diversity and Inclusion (MIDI) must be presented.
LINUX SYSTEMS ADMINISTRATOR
BROKOU INC
Brossard - 11.42kmIT & Telecoms Full-time
45 - 55
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Office Administrator Full-time Job
Administrative Jobs DorvalJob Details
Job Summary
Provides general administrative support to a facility/department. Maintains the facility/department daily operations.
Address: 2000 Chemin St Francois
City: Dorval
State: Quebec
Zip Code: H9P 1K2
Domicile Location: FXG-CAN/CAN/Q6103/Montreal - Hub
Auto req ID: 416046BR
Position Type: Full time
Employee Type: Non-Exempt
Other Job Description Information
Full time permanent position
Must be bilingual
Senior or executive leadership support in administrative capacity preferred
Must be available to work Monday to Friday 10:00 am to 6:30 pm
Must be available to work weekends based on operational needs and during peak period
EEO Statement: FedEx Ground is an equal opportunity employer
Office Administrator
FedEx Express Canada
Dorval - 11.42kmAdministrative Jobs Full-time
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Senior Developer Full-time Job
IT & Telecoms DorvalJob Details
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Do you enjoy developing cloud-based solutions to complex problems? Air Canada Digital Development teams are building a fast-moving development team to develop engaging web and mobile applications. This is a great opportunity for a results-oriented software developer to analyze and build leading-edge solutions. The candidate should be self-driven, highly motivated, innovative, and ready to deliver with our agile development teams.
The Senior Developer will report to the Manager, Digital Development.
Responsibilities:
- Design, develop, and maintain scalable and robust full-stack applications using Angular, React, Java, C#, .NET, JavaScript, and other relevant technologies.
- Collaborate with cross-functional teams to gather requirements, define project scope, and establish technical specifications with a particular emphasis on security and quality considerations.
- Lead the applications development, providing technical guidance, and support throughout the software development life cycle.
- Conduct regular code reviews, ensuring adherence to secure coding practices, coding standards, and quality guidelines, including accessibility.
- Identify and resolve technical challenges, bugs, and performance issues in a timely manner.
- Stay updated with the latest industry trends, technologies, and frameworks related to software security, and recommend their adoption as appropriate.
- Collaborate with product owners, designers, and other stakeholders to understand business requirements and translate them into secure and high-quality technical solutions.
- Drive the implementation of secure development practices, including secure authentication and authorization mechanisms, data encryption, and secure communication protocols.
- Ensure the scalability, reliability, and security of the software applications by leveraging cloud platforms like Azure and AWS.
- Participate in agile development processes, including sprint planning, backlog grooming, and retrospective meetings.
- Actively contribute to the improvement of development processes, tools, and methodologies to enhance team efficiency, security, and software quality.
Qualifications
- Bachelor's or Master's degree in Computer Science, Software Engineering or equivalent.
- 6+ years of full-stack software development experience and strong expertise using Angular, React, Java, C#, .NET, and Azure/AWS DevOps in an Agile development environment.
- Substantial web and mobile application development experience.
- Very comfortable developing in an Agile environment, using Git and Azure/AWS Devops.
- Continuous Integration / Continuous Delivery/Deployment experience.
- Real-world experience with mission-critical enterprise REST APIs.
- Solid understanding of software development principles, design patterns, and best practices.
- Experience with database technologies such as SQL Server, MySQL, or MongoDB.
- Comfortable analyzing network traffic using Fiddler/Postman/Wireshark etc.
- Ability to work effectively under pressure in rapidly changing environments or uncertain conditions.
- Demonstrates openness and willingness to adapt to new ways of doing things.
- Takes responsibility for the results and actively participates in the future direction of the organization.
- Demonstrates concern for satisfying external and/or internal customers.
- Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goals.
- Ability and desire to work cooperatively with others on a team in person and/or remotely.
- Approaches a problem by using a logical, systematic, and sequential approach.
- Strong problem-solving and analytical skills, with a focus on delivering high-quality software solutions.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Senior Developer
Air Canada
Dorval - 11.42kmIT & Telecoms Full-time
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Information technology (IT) specialist Full-time Job
IT & Telecoms BrossardJob Details
Requirements:
Languages: Candidates must have knowledge of the French Language
Education: Candidates need standard educational qualifications such as bachelor’s degree, computer and information sciences, general or equivalent experience
Experience: Candidates should have experience of 5 years or more
Security and safety: Criminal record check
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Benefits:
- The candidates will get on-site daycare, health care plan, free parking, and bonus
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, include this reference number in your application BRK0129TN, references attesting experience, proof of the requested certifications, link to web portfolio, copy of portfolio or relevant work examples, highest level of education and name of institution where it was completed, and cover letter) through below mentioned details.
Information technology (IT) specialist
BROKOU INC
Brossard - 11.42kmIT & Telecoms Full-time
45 - 65
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Administrative Support Full-time Job
Administrative Jobs DorvalJob Details
Basic Function:
- Perform operational and/or administrative duties of a complex nature requiring initiative and judgment.
Tasks / Responsibilities:
- Create tables, graphs and prepare spreadsheets.
- Sort and merge documents, reports, etc.
- Research data and prepare reports
- Edit and proofread
- Work under pressure
- Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.
- Receive, index and revise manuals or data
- Prepare correspondence
- Receive and direct all incoming calls
- Provide assistance for outgoing calls, e.g. directory assistance, calling card
- Refer external customers to appropriate areas, e.g. departments, employees
- Assist other employees in the department
- Arrange ground transportation for internal/external customers, e.g. taxis
- Arrange travel and appointments
- Liaise with internal/external customers
- Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing
- Work with minimal or no supervision
- Design, compose, format and produce correspondence, reports and documents using a variety of software applications
- Prepare third party billings
- Handle cash/cheques and related documentation
- Verify and process invoices, claims and/or expenses
- Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.
- Build, update and maintain schedules and staff rosters
- Organize and prioritize workload to meet deadlines
- Comply with Government Regulations, Company Policies, Collective Agreement and procedures
- Administer Collective Agreements
- Control distribution and maintain Company and technical publications
- Maintain a high level of accuracy
- Operate specific department/Company software programs
- Develop and maintain schedules
- Maintain confidentiality at all times
- Maintain and develop accurate maintenance and/or technical records
- Audit records
- Monitor equalization of overtime
- May be required to perform other related duties which do not affect the nature of the job
Task allocation may vary from one department to another
In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator Level.
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
- Training and development tools to help unlock your full potential.
Qualifications
Education:
- High School graduation
Skills / Knowledge:
- Good interpersonal skills
- Good communication skills, both written and verbal
- Intermediate knowledge of Microsoft Office applications
- Proficiency in spelling, punctuation and grammar
- Knowledge of aircraft terminology
- Aptitude for math
- Aptitude for accuracy and detail
Experience:
- Minimum 2 years office experience
Specific Requirements:
- Some positions may require lifting and climbing
- Some positions require licenses, e.g. Driver’s, MOT, AVOP etc
- Some positions may require shift work and/or work staggered starting and stopping times
- Some positions may be exposed to weather conditions
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.
Linguistic Requirements:
Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all its customers a positive and memorable travel experience
Diversity and Inclusion:
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Administrative Support
Air Canada
Dorval - 11.42kmAdministrative Jobs Full-time
21.36
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Human Resources Data Advisor Temporary Job
Human Resources DorvalJob Details
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
We are looking for a dynamic individual to join and work within the HR Data team which is responsible for recommending and implementing solutions to HR business challenges. Reporting to the Manager, HR Data Requirements, this individual interfaces with business groups to identify and prioritize business requirements for HR.
Accountabilities (Responsibilities):
- Assess, coordinate and develop business requirements for new HR System development in accordance with business needs and timelines. Areas of support within HR include Benefits, HR Core, Compensation, Pensions, Training etc.
- Work with appropriate stakeholders to proactively identify and evaluate their business requirements and identify impacts associated with business decisions
- Facilitate process review and improvement initiatives
- Manage timelines and coordinate solutions with other members of HR Data Team
- Ensure business resolutions and impacts are communicated to impacted stakeholders ensuring smooth and successful transition of changes
- Solicit and consolidate input from relevant stakeholders within the HR department and other areas of the business
Qualifications
- A relevant University degree/technical certification, and/or relevant experience commensurate to the role
- 3-5 years of HR business facing experience preferably in a large organization.
- Product management experience is preferred.
- Project management experience is preferred.
- Excellent communication skills and ability to build positive relationships with colleagues, the management team, internal clients and 3rd party providers
- Exceptional analytical, organizational and communication skills
- Proficiency with Oracle HRIS application and knowledge of multiple functionalities
- Capability to apply attention to detail, and ability to effectively manage time and competing priorities
- Ability to work effectively under pressure and in rapidly changing environments or uncertain conditions
Conditions of Employment:
-
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Human Resources Data Advisor
Air Canada
Dorval - 11.42kmHuman Resources Temporary
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Maintenance Technician III Full-time Job
Maintenance & Repair DorvalJob Details
Job Summary
The Maintenance Technician III supports the FedEx Ground industrial maintenance of material handling to complete preventative and predictive maintenance and repair of material handling systems. Will utilize prescribed processes as they relate to mechanical power transmission, electrical, PLC/controls, welding/fabrication and other industrial maintenance related systems. May troubleshoot component and systems issues.
Essential Functions
•Under minimal supervision, performs a combination of advanced and basic mechanical and electrical preventative maintenance work according to FXG standards ensuring the highest quality of work and that each step is fully executed. •Responds promptly to sort calls; diagnoses the failure; makes required repairs. •Possesses intermediate mechanical, electrical or process control troubleshooting techniques to diagnose and repair a combination of basic and advanced mechanical, electrical and control system problems, including motor windings, relay logic and mechanical requirements. •Intermediate ability to conduct mechanical or electrical installation. •Adheres to safety standards by promoting a safe work environment through attending safety committees, training, and verifying all safety concerns are addressed. •Intermediate ability to conduct mechanical or electrical installation. •Welds, burns and solders •Possesses fundamental maintenance related teaching skills •May be required to work flexible schedules, including Saturdays and Sundays, and on rotating shift assignments including day-time, midnight and sunrise schedule
Minimum Education
High School Diploma or GED; Associate’s degree in electrical, electronic, mechanical, or maintenance engineering technology preferred.
Minimum Experience
6 years (or 4 years with preferred degree) light industrial maintenance experience including:
• Advanced experience in power transmission and/or fabrication, plus basic residential/commercial/industrial electrical
OR
• Advanced residential/commercial/industrial electrical experience with basic experience in power transmission and/or fabrication.
AND
• Intermediate mechanical, electrical or process control troubleshooting
• Intermediate mechanical or electrical installation
• Fundamental maintenance-related teaching skills
Six (6) years (or four (4) with degree) related military technical experience in electrical and/or mechanical trades will be considered equivalent to the minimum light industrial experience requirements.
Three (3) years of FedEx Equipment Operator or operations experience (Operations Manager and above) will be considered equivalent to one (1) year of the light industrial maintenance experience.
Required Skills, Abilities and / or Licensure
•Software skills, including use of Microsoft Office software and web-based applications. •Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment. •Verbal and written communication skills necessary to communicate with all levels of management. •Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals. •Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions. •Ability to read and interpret shop drawings and operation/maintenance manuals. •Working knowledge of motors and motor control methods. •Ability to read and create electrical or mechanical schematic diagrams.
Address: 2000 Chemin St Francois
City: Dorval
State: Quebec
Zip Code: H9P 1K2
Domicile Location: FXG-CAN/CAN/Q6103/Montreal - Hub
Auto req ID: 413432BR
Position Type: Full time
Employee Type: Non-Exempt
Other Job Description Information
EXTERNAL POSTING: Other Vacancy Specific Information :
Salary range $63,648- $79,612 (min- mid)
Salary information represents the full potential base pay mid range associated with this job. Actual starting pay would be determined commensurate with experience and relative to pay levels at the location. An employee may also be eligible for additional pay programs, such as geographic and or/incentive pay. Theses programs do not apply to all jobs or locations.
Full time fixed term position for six months
Must be available to work Monday -Friday 3PM to 11:30PM
Must be available on call and during peak period based on operational needs.
Maintenance Technician III
FedEx Express Canada
Dorval - 11.42kmMaintenance & Repair Full-time
63,648 - 79,612
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Senior Customer Service Representative Full-time Job
Customer Service BrossardJob Details
Our Senior Customer Experience Associates/ Solar Uniquartier/ Permanent/ Part-time 18.75h are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve a French-speaking clientele.
Senior Customer Service Representative
Scotiabank
Brossard - 11.42kmCustomer Service Full-time
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Personal Banker Full-time Job
Banking DorvalJob Details
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
- Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
- Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
- Supports customer transactions needs based on customer traffic.
- Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
- Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
- Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
- Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
- Appropriate lending qualifications and designations.
- Working knowledge of personal and small business customer needs and solutions.
- Working knowledge of retail investments and lending products.
- Experience in financial services is an asset.
- Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
- Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
- Passionate commitment to helping our customers.
- Drive to deliver a personal customer experience.
- A focus on results and the ability to thrive in a consultative sales and team-based environment.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Application Deadline:
02/15/2024
Address:
274 avenue Dorval
Job Family Group:
Retail Banking Sales & Service
This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.
Personal Banker
BMO CANADA
Dorval - 11.42kmBanking Full-time
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Finance Systems Coordinator Full-time Job
Canadian Tire Corporation, Limited
Financial Services LavalJob Details
What you will do
- Coordinate requests related to Finance applications such as Peoplesoft, Hyperion Financial Management, Hyperion planning, ARCS, Concur, Oracle Transportation Management (OTM), and Coupa.
- Support distribution of communication to core business areas of procure to pay (P2P), contract to cash (C2C), acquire to retire (A2R) and record to report (R2R) and manage team Outlook mailbox
- Coordinate with Finance Systems team members to provide reporting to internal and external audit requests.
- Manage JIRA/Service Now dashboard reports to support team meetings
- Data extracts to support internal and external stakeholder’s requirements
- Coordinate with Finance Accounting the submission and execution of Chart of Account requests
What we are looking for
- Creative and courageous, with the ability to manage in an environment of change to help us take bold, strategic moves in this rapidly evolving retail environment
- Action oriented, and comfortable taking calculated risks to better serve our customers and business
- Outcome focused thinkers with the ability to analyze and visualize, to ensure continuous improvement of our financial systems across our entire business
- Collaborative team players who build relationships easily across various stakeholder groups
- Team players who build and develop relationships that effectively anticipate and respond to disruption, while consistently delivering strong performance
What you will bring
- Minimum 2 years’ experience with Microsoft Office suite, Outlook, Excel, Word, PowerPoint
- Strong written and verbal communication skills
- Exceptional organizational skills and the ability to handle multiple work assignments simultaneously.
- Experience with JIRA, Confluence, and/or Service now would be an asset.
- Experience with JIRA and/or Service now would be an asset.
Finance Systems Coordinator
Canadian Tire Corporation, Limited
Laval - 11.79kmFinancial Services Full-time
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Data Entry Administrator Full-time Job
Administrative Jobs LavalJob Details
This position manages critical shipment requests of US customs to maintain security and compliance. He/She manages the collection of export shipment documentation to meet various import country clearance regulations and provides the promised service to the UPS customer. This position performs other tasks as requested.
Shift:
Monday to Friday - from 18:30 to 23:30 (Shift end times may vary depending on operational requirements - however most shifts are generally 3-5 hours per shift)
Qualifications:
Excellent communication skills
Accurate typing speed of 40+ words per minute
Ability to work in a fast-paced, high-pressure environment
Communication language needs: French 90% / English 10%
Level of French needed: basic
Data Entry Administrator
UPS
Laval - 11.79kmAdministrative Jobs Full-time
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