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Billing Analyst I Full-time Job

TELUS International Inc

Financial Services   Ottawa
Job Details

This role, part of Finance Assurance and Operations is dedicated to timely and accurate customer billing. The Billing Analyst supports the company sales and administration department through assisting with contracts and billings of all customers. Proactively identifying billing issues before they adversely impact clients and professionally reacting to internal/external customer queries. As a Billing Analyst your primary responsibility will be the verification of billing data for billing cycles, analysis of various customer information, contracts, customer adjustments, calculations, and billing reconciliation.

 

What you’ll do

 

  • The Billing Analyst supports the company sales and administration department through assisting with contracts and billings of all customers
  • In conjunction with the Manager - Revenue Assurance, manage the Centralized Customer Contract Management for all divisions/locations
  • Responsible for Centralized Recurring Billing for all divisions/locations
  • Responsible for Centralized Project Billing for all divisions/locations
  • In conjunction with the Director, Procurement and Billing, bill for all Centralized Month End Service for all divisions/locations; Manager - Revenue Assurance
  • Email invoices to customers and/or Entering Invoices into Customer Portals for Payment
  • Respond to Customer Invoice Inquiries
  • Create Professional Services Projects in NetSuite
  • In conjunction with the Manager - Revenue Assurance, bill customers for third party contractor work
  • In conjunction with the Manager - Revenue Assurance, bill for all Centralized Month End Service for all divisions/locations
  • Email invoices to customers and/or Entering Invoices into Customer Portals for Payment
  • Respond to Customer Invoice Inquiries
  • Create Professional Services Projects in NetSuite
  • In conjunction with the Manager - Revenue Assurance, bill customers for third party contractor work
  • Other duties as assigned by the Manager - Revenue Assurance

 

Qualifications

 

What you bring

 

  • College diploma in a relevant discipline
  • Ability to follow procedures and processes
  • Maintain confidentiality related to financial information
  • Excellent interpersonal skills
  • Effective verbal, listening written communication skills
  • Attention to detail and high level of accuracy
  • Effective organization skills
  • Computer skills including the ability to operate a CRM and Microsoft applications

 

Great-to-haves

 

  • Knowledge of applicable billing systems: (eg. Netsuite, SAP, SIMS, Salesforce, ServiceNow)
  • Advanced MS Excel, Google Sheets knowledge
  • Customer service experience
 
Salary Range:  $46,000-$68,000
Performance Bonus or Sales Incentive Plan:  10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Billing Analyst I

TELUS International Inc
Ottawa
  Financial Services Full-time
  46,000  -  68,000
This role, part of Finance Assurance and Operations is dedicated to timely and accurate customer billing. The Billing Analyst supports the company sales and administration departme...
Learn More
Sep 27th, 2024 at 16:34

Bus Operator Full-time Job

City Of Ottawa

Transportation & Logistics   Ottawa
Job Details

Salary Information: Training rate is 50% of full-time Bus Operator wage rate ($17.178/hr) (2024 Rates of Pay)

Note: Rates of pay after successful completion of training are as follows:

  • 1st - 8th month - 85% of Bus Operator rate ($29.203/hr)
  • 9th - 16th month - 90% of Bus Operator rate ($30.920/hr)
  • 17th - 24th month - 95% of Bus Operator rate ($32.638/hr)
  • After 24 months - Full Bus Operator rate ($34.356/hr) (2024 Rates of Pay)

Location: Transit Service, 1500 St.Laurent 
City: Ottawa, ON 
Job Category: Bus Operator; Transportation
Application Close: 31/10/2024

JOB SUMMARY

Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Bus and Para Transit Operations team provides safe, reliable, efficient, effective, on time, courteous and cost-effective rapid transit service to a growing and diverse City of Ottawa. 

You operate City of Ottawa buses in accordance with the Highway Traffic Act and corporate policy. You also promote a customer service mindset when interacting with the general public and provide a safe, comfortable, efficient and reliable transportation service.

Bus Operators who temporarily work in the roles of Operator/Bilingual Sightseeing and Charter Sightseeing and Operator/Platform Instructor will be paid the appropriate rate or differential for the time that this work is performed.

EDUCATION AND EXPERIENCE

Completion of Grade 12.

Minimum of 5 years of driving experience with a clean driving record free of demerit points and including ideally a minimum 3 years of relevant customer service experience including direct contact with the public and dealing with a diverse population.

Public Urban transit experience is an asset

CERTIFICATIONS AND LICENCES

Completion of Defensive Driving course or related is an asset

KNOWLEDGE

  • City of Ottawa landmarks and locations

 

Desirable Qualifications:

  • Knowledge of transit fares and pass structure
  • Knowledge of the Highway Traffic Act
  • Knowledge of/experience using portable communications technologies, such as 2-way radio

COMPETENCIES, SKILLS AND ABILITIES

  • Able to adapt/react to changes in operating conditions/environment
  • Able to operate in a highly diverse cultural community
  • Attentive to detail and able to adhere to specific detailed procedures
  • Persuasive and tactful with excellent interpersonal and oral communication skills
  • Possess good written communication skills
  • Basic understanding of and ability to use computers 
  • Able to multi-task, solve problems and make decisions
  • Able to remain calm in stressful situations
  • Able to exercise sound judgement
  • Able to work with minimum direct supervision and in a team environment 
  • Ability to use a radio and microphone and to communicate effectively
  • Ability to call out stops as per the CTA directive
  • Ability to read and understand trip dockets
  • Ability to operate a bus in high-density traffic in the downtown core
  • Ability to react and deal with emergency situations as they arise
  • Ability to talk to and assist passengers while safely operating a bus
  • Able to project a positive and professional image at all times, through personal appearance and conduct
  • Able to act independently
  • Able to communicate clearly in writing, in person, and by using corporate communications technologies, such as 2-way radio, etc. 
  • Able to deliver excellent customer service at all times and to deal with all situations in a professional manner by remaining calm and self-controlled when dealing with difficult situations, and co-operating with Transit Supervisors and other City of Ottawa personnel to meet customers’ transit needs
  • Available and able to work overtime, and work a variety of scheduled shifts including split shifts, weekends, evenings and holidays, as per the collective agreement

 

Applicants must be able to meet the physical requirements of the job including, but not limited to, performing the following tasks, which are repetitive and constant during a normal shift as a Bus Operator:

  • Ability to sit for long periods of time in the driver’s seat while wearing a seat belt
  • Ability to bend, twist body and to manipulate controls independently or simultaneously at any given time, while wearing a seatbelt in the driver’s seat
  • Ability to “reach over-head” with both arms to manipulate controls
  • Constant twisting and neck rotation of different ranges to check mirrors, bus passes, etc.
  • Ability to perform required MTO pre-trip inspection, which involves walking, bending, squatting, climbing, reaching, twisting body in many different positions
  • Medium duty lifting while assisting customers with special needs
  • Constant gripping, pulling and pushing to manipulate control (steering controls, control valves, etc.)
  • Bending, stooping, crouching and twisting in order to keep stairway clear of ice and snow build-up
  • Ability to manipulate dual foot controls independently or simultaneously at any given time
     

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with 0 demerit points accumulated to the City of Ottawa’s satisfaction. 
  • Must be able to work shifts, weekends and statutory holidays at a variety of locations.; Additional vacancies may occur during the competition process
  • Must be able to pass the Ministry of Transportation of Ontario (MTO) medical exam required to obtain a class "C" license prior to hire.

  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Bus Operator

City Of Ottawa
Ottawa
  Transportation & Logistics Full-time
  17.18
Salary Information: Training rate is 50% of full-time Bus Operator wage rate ($17.178/hr) (2024 Rates of Pay) Note: Rates of pay after successful completion of training are as foll...
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Sep 27th, 2024 at 14:49

Registered Nurse, LTC Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Application Close: 08/10/2024

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Nursing (BScN)

Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting

Post-basic preparation in gerontology is desirable

Membership in Registered Nurses Association of Ontario (RNAO) is desirable

Canadian Gerontological Certification from Canadian Nurses’ Association is desirable

CERTIFICATIONS AND LICENCES

Registered Nurse (RN) current with College of Nurses of Ontario

KNOWLEDGE

  • Scope and purpose of gerontological nursing and functions/activities related to the nursing process
  • Age related changes
  • Ethical dilemmas and considerations
  • Management of common chronic problems
  • Specific needs of the older person and of cognitively impaired older person:
  • Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
  • Dementia care
  • Safety and security needs
  • Challenging behaviours
  • Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
  • Infection control guidelines for RN’s and RPN’s
  • Nursing documentation standards including Resident Assessment Instrument RAI-MDS
  • Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
  • Pharmacology and medication use
  • Medication administration standards
  • Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
  • Transfer and positioning techniques of persons requiring long term care
  • Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
  • Principles of verbal and non-verbal communication
  • Labour relations and collective agreements.
  • Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies

WHAT YOU NEED TO KNOW

  • Language Requirement: Various Language Requirements       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. 
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Nurse, LTC

City Of Ottawa
Ottawa
  Medical & Healthcare Full-time
  46.07  -  56.06
Application Close: 08/10/2024 JOB SUMMARY The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, f...
Learn More
Sep 27th, 2024 at 14:48

Officer, Human Resources Information Systems (HRIS) Temporary Job

City Of Ottawa

Human Resources   Ottawa
Job Details

Application Close: 10/10/2024

JOB SUMMARY

The HR Employee Experience, Strategy and Solutions Branch is responsible for driving technological change, leading the adoption of new technology solutions and maximizing existing technology that supports HR automated processes across the organization, including SAP, E-Recruitment, Onboarding.   The branch maintains, administers and supports HR systems and processes to ensure efficient and reliable access to people information and analytics and produces reports and data analytics that is used to inform decision making for Managers, Senior Leaders, City Manager and Council.     

You are responsible for serving as a functional source of expertise in SAP position, organization, jobs, Fiori and FTE management. You verify and process a variety of HR transactions into SAP-HR (creates, changes, delimits) on job, position, Fiori and organization transactions and employee personal data updates for City departments as well as for Ottawa Police Services and the Ottawa Public Library.  You research and analyse a range of subject matter through SAP generated reports, to support the integrity of the information in SAP. 

You also compile data, maintain statistics, maintain project files and are a point of contact providing expert advice and guidance to the staff of Human Resources, in the area of SAP-OPM maintenance.  In addition, you respond to day-to-day inquiries related to the functions of OPM and monitor trends in errors and recommend corrective action.

EDUCATION AND EXPERIENCE

Completion of 2 year college diploma in business, human resources, or a related field.


Minimum of 5 years of experience working with HR information or corporate reporting systems is required

KNOWLEDGE

  • Statistical analysis techniques
  • Database and records management practices
  • General HR policies, practices and guidelines
  • Analysis and problem-solving techniques
  • Record keeping, filing and general office procedures
  • Information verification techniques
  • Microsoft Office applications such as Word and Excel
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

 

Desirable Qualifications:

  • Oral fluency, reading and writing ability in French is considered an asset
  • Experience or knowledge in the following systems is considered an asset: SAP-HR, SAP-PAY, SAP Success Factors, Parklane Systems, Microsoft Power BI 
  • Knowledge of JE principles and FTE analysis is considered an asset
     

COMPETENCIES, SKILLS AND ABILITIES

  • Able to work independently and collaboratively with all staff as part of a team 
  • Compile, organize, analyze and summarize data and information accurately and efficiently, applying policies and procedures
  • Possess excellent organization and time management skills and techniques: ability to plan, take initiative, organize and carry out work assignments, manage multiple and competing tasks simultaneously, and prioritize work to meet deadlines
  • Communicate effectively and tactfully with all levels of the organization, both verbally and in writing; write clear and concise correspondence
  • Apply strict attention to detail and accuracy in the maintenance of records: ability to balance spreadsheets and produce statistical reports
  • Conduct research to investigate and solve problems in support of management and staff information needs, as well as project implementation
  • Customer service oriented: ability to prioritize the client experience – seeking to gain understanding, assisting in problem solving, providing options/solutions
  • High level of discretion in dealing with sensitive/confidential issues
     

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • You may initially be paid 95% of your starting rate of pay, in accordance with the terms and conditions.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Officer, Human Resources Information Systems (HRIS)

City Of Ottawa
Ottawa
  Human Resources Temporary
  66,686.62  -  78,027.04
Application Close: 10/10/2024 JOB SUMMARY The HR Employee Experience, Strategy and Solutions Branch is responsible for driving technological change, leading the adoption of new tec...
Learn More
Sep 26th, 2024 at 18:59

Registered Practical Nurse, LTC Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Application Close: 31/10/2024

 

The Community and Social Services Department is committed to an equitable and inclusive hiring process and supports a workforce that reflects the diverse population of Ottawa. In addition to meeting the operation requirements of the position, valued assets include:  

  • lived experience and identity as a member of Indigenous, Black and/or People of Colour communities and/or as a Person with Disabilities, or member of other equity groups
  • experience working with diverse communities or groups historically facing the greatest systemic and structural barriers
  • knowledge of social welfare systems, community demographics and the related social economic realities of diverse groups  
  • demonstrated understanding of the value of diversity and inclusion in the workplace  
  • ability to apply an equity and inclusion lens to customer service and to internal decision-making processes  
  • the ability to communicate in a language other than French or English

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement. 

EDUCATION AND EXPERIENCE

Completion of 2 year community college Registered Practical Nurse diploma

Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting

CERTIFICATIONS AND LICENCES

Registered Practical Nurse (RPN) current with College of Nurses of Ontario

KNOWLEDGE

  • Basic knowledge of applicable legislation and regulations such as:  Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations 
  • Infection control guidelines 
  • Medication administration standards 
  • Nursing documentation standards 
  • Principles of verbal and non-verbal communication 
  • Transfer and positioning techniques for persons requiring long term care
  • General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
  • Must possess the training, experience and knowledge to organize the work and its performance
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Function as an effective team member
  • Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely 
  • Administer medications and perform nursing care procedures safely 
  • Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour 
  • Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care 
  • Organize and prioritize workload 
  • Maintain confidentiality and its application to resident records 
  • Manage time effectively
  • Strong organization skills
  • Excellent interpersonal & communication skills
  • Tact, initiative, good judgement
  • Reliable, adaptable, patient, discrete, flexible
  • Competence in medication administration
  • Demonstrates respect for resident choice, privacy and confidentiality
  • Adaptable to change
  • Meets the physical demands of the job

WHAT YOU NEED TO KNOW

  • Language Requirement: Various Language Requirements       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement. 
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Practical Nurse, LTC

City Of Ottawa
Ottawa
  Medical & Healthcare Full-time
  33.88  -  39.65
Application Close: 31/10/2024   The Community and Social Services Department is committed to an equitable and inclusive hiring process and supports a workforce that reflects the di...
Learn More
Sep 26th, 2024 at 18:57

Industrial Millwright/Operator Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

Application Close: 09/10/2024

JOB SUMMARY

The mandate of Water Services is to provide treatment and distribution of a sustainable supply of high-quality drinking water and is committed to protecting the environment by collecting and treating wastewater for the health and prosperity of Ottawa. 

You are responsible for planned, unplanned and emergency inspection, testing, installation, maintenance, troubleshooting and/or repair of process mechanical systems and equipment within Water Services’ water treatment, supply and storage facilities (including the Water Purification Plants, pumping stations, reservoirs, elevated tanks, metering facilities and well treatment systems) or wastewater treatment and collection facilities (including Wastewater treatment plant, remote pumping stations, odour control facilities, regulators, lagoons, valve chambers, storage tanks). 

These duties are carried out in an industrial, production, regulated and quality focused environment and, as such, must be completed in consideration of and in close coordination with other engineering, skilled trade and maintenance staff in the Branch.

As a licensed water treatment, wastewater treatment and/or wastewater collection system operator, you are also responsible for operating various pieces of process equipment (in Drinking Water this spans water treatment, distribution and supply process equipment and in Wastewater this spans wastewater treatment and collection process equipment) and/or adjusting various water or wastewater treatment system process parameters, after prior consultation with and in close coordination with other licensed operating staff in the Branch.

Note these systems and equipment include, but are not limited to:  process chemical feed, metering, piping and storage systems (e.g. sulphuric acid, sodium hypochlorite, aluminium sulphate, sodium silicate, sodium bisulphite, sodium hydroxide, potassium permanganate, hydrofluorosilicic acid, aqueous ammonia, etc.), raw water, treated drinking water, effluent water and sanitary sewage screening, processing, metering, piping, pumping and valve systems (fractional horsepower to several thousand horsepower, 6mm to 2450m dia or 4500mm x 3600mm), sludge collection, transfer and mixing systems, pressure and flow control valves, crane, rigging and hoisting systems (up to 5 tons), pumps, blowers, motors, engines, compressors, vacuum systems, gear boxes, clutches, turbines and centrifuges (fractional horsepower to several thousand horsepower). The equipment may or may not be drained, evacuated or energized, during the work, and is located in a variety of locations including chemical feed and storage areas, electrical equipment rooms, machine rooms, generator rooms, pump rooms, valve rooms and chambers, confined spaces, elevated tanks, above and below grade chambers, tanks and reservoirs, outdoor power substations, office areas, etc.

EDUCATION AND EXPERIENCE

Completion of Industrial Millwright apprenticeship program of 8000 hours 

Minimum of 5 years of experience as a licensed Industrial Millwright in a combination of both process-dependant industries and construction services including demonstrated experience in the maintenance, troubleshooting and repair of industrial and process mechanical equipment and the installation, construction and commissioning of process mechanical and chemical feed systems.

CERTIFICATIONS AND LICENCES

Valid Ontario Certificate of Qualification as Industrial Mechanic Millwright 433A
Must obtain and maintain Ontario MOE Operator-in-Training Certificate within the applicable Drinking Water/Wastewater process area, within the timeframe determined by the employer
Must obtain and maintain Ontario MOE Class 1 Operator Certificate within the applicable Drinking Water/Wastewater process area, within the timeframe determined by the employer
Valid Ontario unrestricted G class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated
Valid Certified Cross Connection Control Specialist with Ontario Water Works Association (OWWA)
Transportation of Dangerous Goods training certificate approved in Ontario
Must obtain Mobile Crane Operator 0-8 ton (P930030) training certificate within the timeframe determined by the employer
Must obtain Ontario unrestricted AZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer
Must obtain Ontario unrestricted DZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer
Must complete all required on-the-job training/certifications (e.g. WHMIS, fall arrest, confined space entry, etc.) within the timeframe determined by the employer. 

KNOWLEDGE

  • Canadian Building Code
  • Ontario Plumbing Code
  • Relevant Ontario Ministry of the Environment and Climate Change (MOECC) acts, regulations, standards and guidelines
  • Relevant Ontario Ministry of the Labour (MOL) acts, regulations, standards and guidelines
  • Branch, Departmental, Unit and Section roles and responsibilities
  • Relevant City, Branch, Departmental, Unit and Section procedures, policies, manuals and processes 
  • City Purchasing Bylaw and policies as related to authorized purchases and responsibilities
  • CVOR Vehicle Requirements, as identified by the Province
  • Metal pipe, tube and plate heating, forming, cutting, welding, soldering, brazing and jointing tools, methods and techniques
  • No-metal pipe and tube bending, forming, cutting, fusing, bonding and jointing tools, methods and techniques
  • Installation, inspection, testing, maintenance and repair methods and procedures for small to large (fractional to several thousand horsepower) process mechanical equipment including engines, pumps, motors, compressors, gearboxes, turbines, centrifuges, etc.
  • Installation, inspection, testing, maintenance and repair methods and procedures for small to large (6mm to 2450m diameter and 4500mm x 3600mm) process piping, jointing and valve systems, etc.
  • Precision measurement, vibration and alignment techniques and equipment
  • Math concepts applicable to the trade
  • Working knowledge of electrical, electronic and instrumentation equipment, materials and maintenance procedures
  • Computer system applications pertinent to water and wastewater treatment and collection facilities including SCADA Systems and Maintenance Management Systems
  • MS Office and Outlook
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers
  • Knowledge of TSSA rules & regulations
  • Knowledge of operational, monitoring and control functions associated with drinking water treatment and water pumping/storage processes, or wastewater treatment and collection processes is desirable

COMPETENCIES, SKILLS AND ABILITIES

  • Work effectively, with others and independently
  • Communicate clearly and concisely, both orally and in writing, including completing technical, test and other reports or forms
  • Perform trade related preventive and corrective maintenance procedures
  • Able to operate small and large equipment (e.g. Person Lifts, Zoom Boom, Manitou, Forklift etc.)
  • Analyze, identify, prioritize and solve problems quickly and effectively
  • Use a wide range of hand tools, heating, cutting and welding tools, machine shop tools, measurement tools and testing equipment
  • Make precise and accurate measurements layouts
  • Accurately read, interpret and mark-up technical drawings
  • Clearly sketch mechanical schematics and installations
  • Understand and effectively utilize new information for problem-solving and decision-making
  • Good organizational skills
  • Readily establish effective interpersonal relationships
  • Alertness, dependability, punctuality
  • Work well under pressure 
  • Shows initiative, strong judgement and a high degree of reliability
  • Physical ability to perform assigned tasks, including climbing ladders, scaffolds and elevated tanks, entering confined spaces
  • Willingness to work outside of normal hours
  • Utilize appropriate or specialized PPE and safety equipment such as SCBA, rescue equipment, personal gas monitors and fall protection

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted. 
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Industrial Millwright/Operator

City Of Ottawa
Ottawa
  Maintenance & Repair Full-time
  81,960.32  -  95,896.32
Application Close: 09/10/2024 JOB SUMMARY The mandate of Water Services is to provide treatment and distribution of a sustainable supply of high-quality drinking water and is commi...
Learn More
Sep 26th, 2024 at 18:56

Human Resources Specialist Full-time Job

UPS

Human Resources   Ottawa
Job Details

The HR Geo Services Specialist role is responsible for providing HR support to the geographies within their scope of responsibility. These roles deliver the HR services that require close physical proximity to business operations and cover one to multiple UPS locations.

Responsibilities:

  • Management of employee concerns and workplace investigations

  • Inquiry management.

  • Implementation of local services and programs to improve talent acquisition.

  • Assist in recruitment activities - post jobs on Indeed, create Workday requisitions, flyer drops, agency visits, job fairs, recruitment contact sourcing.

  • Promotion of referral program for all buildings and shifts under your scope.

  • Support our external and internal customers.

Qualifications:

  • Recent graduate from Human Resources Management program or equivalent.

  • Previous Human Resources experience required.

  • Ability to maintain high standards of confidentiality.

  • Knowledge of local employment and regulatory laws – preferred.

Skills:

  • Communication Skills: Outstanding verbal and written communication abilities.

  • Analytical Skills: Strong ability to analyze data and market trends.

  • Project Management: Excellent organizational skills to manage multiple projects simultaneously.

  • Strategic Thinking: Ability to develop and implement effective recruitment strategies.

  • Interpersonal Skills: Strong relationship-building abilities to work effectively with internal teams and external partners.

  • Tech Proficiency: Familiarity with HR software like Workday and recruitment tools.

  • Problem-Solving: Creative and resourceful in finding solutions to talent acquisition challenges.

  • Cultural Awareness: Understanding of diverse cultures and employment markets across Ontario.

Benefits:

  • Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service.

  • 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years).

  • 5 personal days.

  • Weekly payments/direct deposit – every Friday.

  • UPS stock at a discounted rate.

  • Defined Contribution Pension Plan with a Company match.

  • Education Assistance.

Other:

  • The selected candidate must be able to travel between centres

Human Resources Specialist

UPS
Ottawa
  Human Resources Full-time
The HR Geo Services Specialist role is responsible for providing HR support to the geographies within their scope of responsibility. These roles deliver the HR services that requir...
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Sep 26th, 2024 at 17:22

Building Maintenance Technician III Full-time Job

AB Community Services Inc.

Maintenance & Repair   Gatineau
Job Details

SUMMARY
The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems, performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

  • Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

  • Performs work in accordance with established processes and practices.
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
  • Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
  • Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
  • Operates facility mechanical and other systems.
  • Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
  • Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

  • Participates in and assists with facility-related projects.
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
  • Maintains all assigned tools and arranges for repair and replacement where required.
  • Submits all expenditures on a timely basis.
  • Other duties as assigned.

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

  • High school diploma plus trades training and/or certification or licensing.
  • Minimum 3 years' experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
  • Sound knowledge of processes and practices relating to facility operations and maintenance.
  • Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
  • Possesses a strong environmental, health, and safety mindset.
  • Strong client-service orientation along with a high sense of urgency.
  • Knowledge and understanding of Building Automation Systems (BAS).
  • Knowledge and understanding of HVAC Systems.
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
  • Mentoring skills required to support lower-level technician’s development.
  • Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise.
  • Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
  • Must be capable of obtaining appropriate security clearance.
  • Hold a valid driver's license.

Licenses and/or Professional Accreditation (one of the following)

  • Building Operator Certification or equivalent through an accredited institution required
  • Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.)

Building Maintenance Technician III

AB Community Services Inc.
Gatineau - 7.78km
  Maintenance & Repair Full-time
SUMMARY The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems, performing structured i...
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Sep 25th, 2024 at 16:24

Full-time Administrative Assistant to the Dean Full-time Job

Algonquin College

Administrative Jobs   Ottawa
Job Details

Scheduled Weekly Hours:

36.25

 

Anticipated Start Date:

October 28, 2024

 

Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

 

Posting Closing Date:

September 27, 2024

 

Please note: jobs are posted until 11:59 pm on the job closing date.

 

Job Description:

 

As a member of the team, the Administrative Assistant is responsible for providing a wide variety of confidential administrative support services for the Dean’s Office, supporting the academic and operational needs of the School of Business and Hospitality. This will require the incumbent to perform administrative liaison, analytical, and representational functions on behalf of, and in support of, the Dean and other administrators.

 

The incumbent will initiate, advise, anticipate, and monitor activity, and provide accurate information related to the functions of the Dean's Office including human resources and financial planning, student issues and related administrative processes. In addition, the incumbent will establish and maintain information tracking systems plus manual and electronic schedules and filing systems, and manage the coordination and logistical support for meetings, travel, staff professional development and conferences.

 

As the initial point of contact for the School of Business and Hospitality, the incumbent must have comprehensive knowledge of School programs, services, policies, and procedures. The incumbent must possess above-average conflict resolution and problem-solving skills. The incumbent is a member of the Dean's Management Committee, managing logistics, preparing agendas, taking notes and following up on action items from previous meetings and planning sessions. The incumbent maintains confidential human resources files for the School of Business and Hospitality and deals with confidential faculty and staff grievance issues, as well as student conduct issues.

 

Required Qualifications:

  • Minimum of a two (2) year diploma or equivalent in Office Administration - Executive (or related);

  • Minimum of five (5) years of relevant administrative assistant experience; three years of which should be at an executive level;

  • Minimum of two (2) years of practical experience planning, organizing and implementing large events such as conferences and awards presentations;

  • Demonstrated advanced level skills in the Microsoft Office Suite – Word, Excel PowerPoint, Access, outlook and Visio;

  • A working knowledge of typical legacy information systems used in large educational organizations (Human Resources, Communications, Student Information/Records, Client Relationship Mangement, etc.

 

* This position is paid at Payband F

* Vacancy is for P02023

Full-time Administrative Assistant to the Dean

Algonquin College
Ottawa
  Administrative Jobs Full-time
  31.05  -  35.99
Scheduled Weekly Hours: 36.25   Anticipated Start Date: October 28, 2024   Posting Information Support Staff employees, as defined by the full-time Support Staff Collective Agreeme...
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Sep 23rd, 2024 at 17:07

Cook | LMIA Approved Full-time Job

DLRT Ottawa Inc. O/A Daalroti

Tourism & Restaurants   Nepean
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 1 to less than 2 years’

Location: 1556 Merivale Rd, #106 Nepean, ON K2G 3J8
Shifts: Day, Evening, Weekend, Shift, Flexible Hours, Morning
Work setting: Restaurant

Other Requirements:

  • The candidate should be client-focus
  • The candidates should be able to work as a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to prepare and cook complete meals or individual dishes and foods
  • The candidates should be able to prepare dishes for customers with food allergies or intolerances
  • The candidates should be able to prepare and cook special meals for patients as instructed by dietitian or chef, organize and manage buffets and banquets
  • The candidates should be able to plan menus, determine size of food portions, estimate food requirements and costs, and monitor and order supplies
  • The candidates should be able to inspect kitchens and food service areas, maintain inventory and records of food, supplies and equipment, recruit and hire staff
  • The candidates should be able to train staff in preparation, cooking and handling of food
  • The candidates should be able to order supplies and equipment, supervise kitchen staff and helpers, clean kitchen and work areas, manage kitchen operations

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below-mentioned details.

By mail
1556 Merivale Rd, #106
Nepean, ON
K2G 3J8

Cook | LMIA Approved

DLRT Ottawa Inc. O/A Daalroti
Nepean - 7.94km
  Tourism & Restaurants Full-time
  16
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates should h...
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Sep 23rd, 2024 at 15:48

Accounts Receivable Billing Specialist Full-time Job

Canadian North

Financial Services   Kanata
Job Details

DUTIES AND RESPONSIBILITIES:

Must be able to perform, but not be limited to, the following duties and responsibilities:

  • Create or import invoices in Sage 300 at daily/ weekly/ bimonthly frequency based on each contract;
    • Process journal entries to book revenue, revenue accrual, credit notes;
    • Keep a track of unbilled/ flow through charges and invoice those to customers as soon as possible;
    • Proactively communicate with Charter Account Managers/ Business contacts on potential issues in processing delays;
    • Provide support for proposed changes in customer pricing as needed;
    • Help establish billing process for new customers based on related contracts;
    • Forge solid relationships with Charter Account Managers/ business units in order to serve as primary contact for any queries on customer invoicing and payments;
    • Ensure a consistently high level of quality in service provided in terms of timeliness and accuracy;
    • Assist in year end audits conduced within Canadian North and provide support to Customers in audits conducted in their respective organizations;
    • Apply payments when received to corporate accounts;
    • Assist with processing of cargo claims to customer accounts;
    • Reconcile payments to bank accounts and credit card accounts;
    • Answer questions from analysts and make any necessary corrections;
    • Perform other assigned tasks.

 

SKILLS AND QUALIFICATIONS:

Include, but not limited to, the following minimum skills and qualifications:

  • 3 years of relevant accounting experience;
  • Three (3) years post secondary education;
    • High proficiency in Microsoft Excel, experience with pivot tables, filters, lookups etc.;
    • Ability to work with and analyze large datasets;
    • Working knowledge of accounting principles;
    • Excellent interpersonal communication with a developed customer service approach;
    • Excellent time management;
    • High level of attention to detail and ability to learn quickly in a dynamic and fast-paced environment;
    • Ability to work under pressure and deal with tight deadlines;
    • Ability to speak Inuktut a definite asset;
    • Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

 

Closing date: September 25, 2024

Accounts Receivable Billing Specialist

Canadian North
Kanata - 21.1km
  Financial Services Full-time
DUTIES AND RESPONSIBILITIES: Must be able to perform, but not be limited to, the following duties and responsibilities: Create or import invoices in Sage 300 at daily/ weekly/ bimo...
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Sep 20th, 2024 at 13:15

OPERATIONS ADMIN ASSISTANT Part-time Job

UPS

Administrative Jobs   Ottawa
Job Details

At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture, you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.

Job Details:

UPS is currently looking for Part-time Warehouse Clerk at our Ottawa location, starting at $17.30/hr.

  • Job Classifications: Part-time Warehouse Clerk

  • Job Type: PT Permanent/Hourly

  • Job Location:2281 Stevenage Drive, Ottawa ON

  • Category: Warehouse Operations.

  • * On-site parking is available

  • Workdays: Monday – Fridays (5 Days/ Week)

  • Scheduled Shift: 5 PM Start - 3-5 Hours/Shift ending around 10PM*

  • Flexibility is required as you may need to start earlier or stay later at times

  • Must be able to work a minimum of 25 hours per week.

Warehouse Clerks are responsible for performing checks on packages (check labels, packaging, and invoices). You must have top-notch customer service skills for this role, and must be able to lift 70lbs unassisted

Required Skills:

  • Attention to detail

  • Typing skills: at least 40 words per minute

  • Must be able to lift up to 70lbs unassisted *this is a warehouse position

  • Customer service skills

  • Tracking, tracing, and scanning

  • Problem resolution

  • The environment is fast paced with temperatures changing daily inside of the warehouse

  • Must wear good work shoes with non-slip rubber soles

  • Must be flexible with start and finish times as they may vary

  • Must be able to pass a 5-year extended background check

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

Benefits:

  • Full training provided

  • Weekly pay (every Friday)

  • Extended health and dental benefits

  • Group insurance and pension benefits

  • Opportunities for advancement

UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interviews.

All candidates must successfully complete a 5-year criminal history and background check in order to qualify.

OPERATIONS ADMIN ASSISTANT

UPS
Ottawa
  Administrative Jobs Part-time
At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture, you'l...
Learn More
Sep 19th, 2024 at 15:00

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