As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Position: Screening Security Guard
Vertical: Datacenter Physical Security
Reports To: Shift Security Supervisor or Security Team Manager (STM)

Location: Richmond Hill, ON

Pay Rate: $25.00/HR.

Shifts Available: 

• Monday to Friday: 1500-2300hrs
• Sunday to Thursday 2300-0700hrs
• Saturday and Sunday 0700-1500hrs, 1500-2300hrs
• Friday and Saturday 2300-0700hrs

Start Date: Jan 17th, 2025

SUMMARY
Maintains security and safety of people and property in assigned data center. Observes and reports activities and incidents. Duties will include supervising the use of wand and metal detectors, service enhancement, and training.

ESSENTIAL FUNCTIONS:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all the functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• The primary function of the screening officer is to ensure that only authorized equipment is allowed to enter or leave secure production areas in order to protect the data maintained inside. The screening officer reports to the assigned Shift Security Supervisor.
• Read, understand, and apply the latest version of the Security Operation Procedures (SOP), and other bulletins and communications with regards to the roles and responsibilities.
• Completes and submits the SAR to the screening supervisor at the end of their shift or as directed by the screening supervisor. 
• Conducts screening of all personnel entering or exiting a secure production area.
• Ensure compliance with all required screening procedures and policies.
• Identifies prohibited items and prevents them from being introduced or removed from a secure production area. 
• Performs other duties as directed by the screening supervisor or responsible direct supervisor.
• Perform function checks on walk through metal detector (WTMD) and handheld metal detector (HHMD) at the beginning of each shift.
• Maintain Screening Checkpoints in accordance with the Screening SOP.
• Ensure proper screening procedures and techniques are utilized as per the Screening SOP.
• Interact effectively across diverse cultures.
• Monitor traffic flow of checkpoints and recommend staffing adjustments as necessary.
• Follow proper chain of command and procedures for all matters which require escalation.
• Escalate issue and/or violations to the Shift Security Supervisor.
• Required to know, follow, and enforce safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• Ensure all functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representative.

MINIMUM HIRING STANDARDS:

• Valid Security licence.
• Valid CPR and First Aid Certificate.
• 1 year of security experience is preferred.
• Must be at least 18 years of age. 
• Must have a reliable means of communication, such as cell phone. 
• Must have a reliable means of transportation (public or private). 
• Must have the legal right to work in Canada. 
• Must have the ability to speak, read, and write English proficiently. 
• Must have a high school diploma, secondary education equivalent, or GED. 
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation including meeting the requirements for a reliability clearance through the Government of Canada.

COMPETENCIES

• Must be able to meet and continue to meet licensing 
• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. 
• Knowledge of security operations and procedures. 
• Knowledge of supervisor practices and procedures. 
• Skill in staff supervision, including assigning work and providing training and discipline. 
• Knowledge of fire inspection procedures. 
• Capable of learning a variety of security and safety devices and controls. 
• Ability to track and maintain schedule assignments. 
• Ability to maintain professional composure when dealing with unusual circumstances. 
• Advanced computer skills are required. 
• Strong oral and written communication skills. 
• Strong customer service and service delivery orientation. 
• Ability to provide positive direction and motivate performance. 
• Ability to interact effectively at all levels and across diverse cultures. 
• Ability to take initiative and achieve results. 
• Ability to carry out multiple assignments concurrently. 
• Ability to adapt to changes in the external environment and organization. 
• Ability to exercise independent judgment and decision-making skills.

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. 
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. 
• May be required to work overtime without advance notice. 
• Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. 
• Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. 
• Required ability to manage multiple tasks concurrently. 
• Handling and being exposed to sensitive and confidential information. 
• Regular talking and hearing. 
• On occasion, it may be required to perform stressful and physical activity. 
• Close vision, distance vision, and ability to adjust focus. 
• This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.

Overview

Overview

Overview

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time

How you’ll succeed 

• Client engagement - Leverage your knowledge of cash management, credit, investment and wealth protection to answer questions and provide information to clients. Partner with your Financial Advisor to help clients meet their financial goals. 

• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find solutions. 

• Organizational skills - Prepare client files, booking appointments, and maintaining schedules. Help team success by improving team productivity and proactively uncovering business opportunities.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Richmond Hill-Yonge&Levendale

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Growth, Client Issue Resolution, Client Service, Customer Experience (CX), Financial Products, Post-Sales Support, Product Knowledge

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year

Employment Type: Permanent employment Full time
Location: 1070 Major Mackenzie Dr. E Richmond Hill, ON L4S 1P3

Physical Requirements:

• The candidates should be able to thrive in a fast-paced environment and be comfortable with standing for extended periods while also being capable of working under pressure

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to supervise and coordinate activities of staff who prepare and portion food, ensuring tasks are completed efficiently and according to standards, and train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
• The candidates should ensure food service and quality control, monitoring food preparation and presentation to meet customer expectations and health regulations, and maintain accurate records of stock, repairs, sales, and wastage to track inventory levels, equipment maintenance, and business performance

Benefits:

• The candidates will get dental plan, disability benefits, health care plan, paramedical services coverage, vision care benefits, and deferred profit sharing plan (DPSP)

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years
Equipment and machinery experience: Garbage truck, Salt truck, Snow transportation truck
Own tools/equipment: Gloves and steel-toed safety boots
Credentials: DZ class license and Air Brake (Z) Endorsement
Security and safety: Driver’s validity licence check, Driving record check (abstract)

Physical Requirements:

• The candidates should be prepared for overtime as required and capable of handling the physical demands of the job, including lifting weights up to 23 kg (50 lbs)

Other Requirements:

• The candidates should possess excellent oral communication skills

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to check, lubricate, refuel, and clean equipment, as well as operate various vehicles and equipment

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By phone
416-849-7097
Between 12:00 a.m. and 12:00 a.m

Shift timings: Monday to Friday 0700-1500 

Location: Leslie and Major Mackenzie (Richmond Hill)

RESPONSIBILITIES:

• Perform access control provision duties, verify visitors coming on-site. Monitor area and deter vagrants and unwanted individuals and redirect them away from the site.
• Perform routine foot patrols both exterior and interior.
• Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
• Responsibilities vary from site to site.

QUALIFICATIONS: 

• Valid Ontario Security License
• Valid First Aid and CPR Certificate
• Security experience preferred. Customer service experience in hospitality is a strong asset.
• Thorough understanding of security protocols and procedures including emergency response.
• Must be able to work in an isolated environment. Cell phones are not permitted while on your post.
• Ability to travel to the site via transit or your own vehicle.
• Must be able to meet the requirements for a reliability clearance. 

We are seeking Shift Security Supervisors. We are looking to hire for over 10 positions.

Shift: FT Sun-Thurs 2300-0700hrs or Monday to Friday 0700-1500, 1500-2300

          PT Fri and Saturday 2300-1100 or Sat and Sun 1100-2300

Site Locations: Richmond Hill and Vaughan, ON

The posting will remain open until filled.

RESPONSIBILITIES:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• Read and apply Screening SOP.
• Interact effectively across diverse cultures.
• Conduct foot patrols, access control around the data centre.
• Monitor traffic flow of checkpoints and recommend staffing adjustments as necessary.
• Follow proper procedure for all matters requiring escalation.
• Collect shift activity reports and turn in to District Manager for review.
• Ensure all posts are properly staffed.
• Respond to escalations, medical fire and suspicious persons calls.
• Required to know, follow, and enforce safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• Ensure all functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representative.

QUALIFICATIONS: 

• 3 years of Security Supervisor experience minimum.
• Must have excellent communication skills.
• Must have a reliable means of transportation (public or private).
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or GED. Post-Secondary education in a related field is an asset.
• Must be able to meet the requirements for a Reliability Clearance through the Government of Canada.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

Sales Associate

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 9350 Yonge St. (5348), Richmond Hill, ON
Travel Requirements: Up to 25%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service