318 Jobs Found
Personal Banker Full-time Job
Banking DorvalJob Details
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
- Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
- Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
- Supports customer transactions needs based on customer traffic.
- Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
- Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
- Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
- Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
- Appropriate lending qualifications and designations.
- Working knowledge of personal and small business customer needs and solutions.
- Working knowledge of retail investments and lending products.
- Experience in financial services is an asset.
- Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
- Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
- Passionate commitment to helping our customers.
- Drive to deliver a personal customer experience.
- A focus on results and the ability to thrive in a consultative sales and team-based environment.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Application Deadline:
02/15/2024
Address:
274 avenue Dorval
Job Family Group:
Retail Banking Sales & Service
This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.
Personal Banker
BMO CANADA
Dorval - 39.81kmBanking Full-time
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Shipper Full-time Job
General Category Saint-HyacintheJob Details
Requirements:
Languages: Candidates must have knowledge of the French Language
Education: Candidates needs Secondary (high) school graduation certificate
Experience: Candidates don’t need experience, but it's an asset
Work site envirinment: Cold/refrigerated
Work setting: Warehouse
Responsibilities
Tasks
- Prepare bills of lading, invoices and other shipping documents
- Maintain internal record-keeping system
- Route goods to appropriate storage areas
- Pack goods to be shipped
- Unpack goods received
- Affix identifying information and shipping instructions on shipments
Additional information
Weight handling
- Up to 9 kg (20 lbs)
Personal suitability
- Dependability
- Flexibility
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Paramedical services coverage
Long term benefits
- Life insurance
- Other benefits
Other benefits
- Travel insurance
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
How-to-apply instructions
Here is what you must include in your application:
- References attesting experience
Shipper
Entreposage Herger Inc.
Saint-Hyacinthe - 39.98kmGeneral Category Full-time
20.50
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Handler, materials Full-time Job
General Category Saint-HyacintheJob Details
Requirements:
Languages: Candidates must have knowledge of the French Language
Education: Candidates needs Secondary (high) school graduation certificate
Experience: Candidates don’t need experience, but it's an asset
Work site envirinment: Cold/refrigerated
Work setting: Warehouse
Responsibilities
Tasks
- Load, unload and move products and materials by hand or with basic material handling equipment
- Operate a variety of equipment to load, unload and move materials and products
- Pick orders and stock
- Weigh materials and goods
- Make labels and attach to goods
- Wrap goods
- Pack and unpack goods
- Install, lash and secure goods
Experience and specialization
Vehicle and equipment experience
- Pallet lifters
Additional information
Weight handling
- Up to 9 kg (20 lbs)
- Up to 23 kg (50 lbs)
Personal suitability
- Efficiency
- Energetic
- Hardworking
- Time management
- Dependability
- Reliability
- Team player
- Organized
Benefits
Health benefits
- Dental plan
- Paramedical services coverage
Long term benefits
- Life insurance
- Other benefits
Other benefits
- Travel insurance
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
How-to-apply instructions
Here is what you must include in your application:
- References attesting experience
Handler, materials
Entreposage Herger Inc.
Saint-Hyacinthe - 39.98kmGeneral Category Full-time
20
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Customer Experience Associate Full-time Job
Customer Service Dollard-Des OrmeauxJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Experience Associate
Scotiabank
Dollard-Des Ormeaux - 40.01kmCustomer Service Full-time
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Marketing Specialist (Merchandiser) Full-time Job
Marketing & Communication MarievilleJob Details
As a Marketing Specialist, your main tasks will be:
- Ensure that merchandise is displayed in a way that is attractive to customers and meets sales plans
- Arrange products according to planograms
- Restock shelves with delivered products and ensure good product rotation
- Carry out promotional signage placement to create the best visual impact.
- Submit a weekly report of executions
- Build strong business relationships with key contacts by providing excellent customer service
- Work closely with the sales representative to develop sales opportunities
What we offer you
- Hours Monday to Friday 7:00 a.m. to 4:00 p.m.
- Part-time option for students, working two or more days per week (16 or more hours per week, depending on your availability)
- Salary of $20.55/h + $0.55/km
- Monthly allowance for cell phones
- Annual allowance as compensation for social benefits
- Participation in the monthly beer donation
- Company branded clothing will be provided
- Possibility of participation in the pension fund
- Opportunity for rapid advancement within an international company, leader in the beer industry!
- Training and support to develop your skills
What we are looking for
- Do you have a completed high school diploma or equivalent? (A current or completed bachelor's degree is an asset!)
- Do you have a very good physical ability to move products and merchandise weighing 18 lbs or more?
- Do you have a passion for teamwork?
- Do you have excellent communication skills and enjoy customer service?
- Do you have a valid driver's license and a personal car? (required)
- Do you have an excellent command of French? (required)
If so, join our team to create a future with more Cheers!
Marketing Specialist (Merchandiser)
Labatt Breweries Of Canada
Marieville - 40.78kmMarketing & Communication Full-time
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Security Guard Full-time Job
Security & Safety Saint-EustacheJob Details
Security Guard in Ste-Therese and Ste-Eustache (P7)
Are you seeking an exciting career opportunity in the security field? We are currently looking for security agents to join our dynamic team, working at our sites in Ste-Thérèse and Ste-Eustache!
Work Schedule
- Variable schedule (Day, Evening, and Night)
- Temporary position, full-time or part-time.
Job Requirements
- Valid Security Guard License (BSP)
- Valid First Aid Certificate (CPR)
- Valid driver's license and possession of a personal vehicle (Mandatory)
- Please note that a $3.00 per hour bonus is added to the hourly wage for the use of your personal vehicle (P7).
- Excellent customer service skills.
- Availability for day, evening, and/or night shifts.
Responsibilities
- Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.
- Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
- Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
- Controls access to client site or facility through the admittance process.
- Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
- Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.
- Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.
Note : The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
Please note that only selected candidates will be contacted for an interview. We appreciate your understanding.
Security Guard
Securitas Canada
Saint-Eustache - 40.98kmSecurity & Safety Full-time
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Financial Services Representative Full-time Job
Financial Services Saint-JérômeJob Details
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be constantly on-site.
How you'll succeed
- Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
- Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
- Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
- You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
- You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
- You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
Financial Services Representative
CIBC
Saint-Jérôme - 42.9kmFinancial Services Full-time
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Administrative Support Clerk - Clinic Full-time Job
Administrative Jobs Pointe-ClaireJob Details
Location: Pointe Claire, QC, CA, H9R 4S3
Our TELUS Health MyCare clinic is looking for an Administrative Support Clerk to join our dynamic and professional team. We offer a pleasant work environment focused on customer service and listening to our patients’ needs. Our front-line team represents the clinic’s image, and reflects the customer experience that our visitors can expect. We want to offer a pleasant patient experience and ensure that our patients are seen as promptly as possible.
Why choose TELUS Health clinics?
- Daytime scedule (nho evenings or weekends)
- Possibility to work as a full-time or part-time employee at a later date, depending on job performance and availability
Our team and what we’ll accomplish together
As an Administrative Support Clerk, your core mission is to support our medical office assistants and provide timely administrative support. Our clinic is a fast- paced environment with friendly and compassionate team members and clinicians. You must demonstrate a strong collaborative attitude, be able to perform multiple tasks simultaneously, and work with a variety of software systems and tools.
What you’ll do
- Support front desk team as required, including:
- Greet patients and direct them to the appropriate contacts or services
- Perform registration procedures
- Give information and directives in person and by phone
- Interview patients in order to complete forms, documents and case histories
- Answer phone calls and return voicemails
- Handle referrals and requests from physicians
- Other front desk tasks (e.g. receive and forward mails, receive and forward phone calls)
- Directing patients to the online booking
- Perform general administrative duties
What you bring
- High school diploma
- 1-2 years of experience in a similar position or in office work
- Bilingualism in French and English (spoken and written)
- Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills
- Strict observance of the confidential nature of patient information
- Thorough, methodical, detail-oriented
- Self-directed and organized
- Focused on excellence in customer service
- Demonstrated teamwork
Great-to-haves
- Secretarial/Medical secretarial training
- Experience in the medical field
Administrative Support Clerk - Clinic
Telus Inc.
Pointe-Claire - 43.23kmAdministrative Jobs Full-time
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Bilingual Maintenance Coordinator Contract Job
Sleep Country Canada/Dormez-vous
Maintenance & Repair Pointe-ClaireJob Details
Job Description
In this role you will:
- Work with tools and perform physical labor depending on the nature of the repairs required (i.e. changing lights, minor millwork and plumbing repairs)
- Respond to emergencies or other work situations beyond regular hours as required, often on short notice.
- Manage and coordinate vendors and arrange for planned and preventative service as required (i.e. landscaping and snow removal)
- Work with internal associates and vendors on a daily basis.
- Coordinate any issues with Property Managers for store maintenance (i.e. HVAC replacements, roof repairs)
- Contractor sign off on Health and Safety policies for SCC and all WSIB Insurance Certificates in place before work is started
- Coordinate new store builds with regional sales teams
- Ensure maintenance expense is within budget
- Focus on managing multiple maintenance vendors and projects.
Qualifications
The Qualifications and Experience we like to see:
- Completion of a High School Diploma or any post-secondary in property management or maintenance is an asset.
- 1-2 years of experience in building/janitorial maintenance or a similar role
- Trade experience (electrical, plumbing etc.) construction experience or property maintenance experience would be an asset
- Exceptional analytical, troubleshooting and problem-solving skills
- Strong interpersonal skills, organization, time management skills and ability to prioritize urgent situations in a fast paced environment
- Ability to communicate with many levels of the organization as well as external vendors
- Proficient in MS Office
- Valid Province of Quebec, Class "5" Driver's License
- Ability to travel to various locations in Quebec.
- Fully Fluent both written and verbal in French and English
Additional Information
Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:
- This is not a job but a CAREER with opportunities for growth and advancement
- Diverse and inclusive work environment
- We will invest in you and provide extensive training, mentoring and continuous development
- Access to training and development platforms
- Full medical, dental benefits and a Deferred Profit Sharing Program
- Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
- Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
- Maternity/Parental leave top up benefits
- Tuition Reimbursement Program that covers professional AND personal development
- Long service awards, celebrations and other social events
- Associate Referral Program
- Paid day off to volunteer at your local charity of choice
- Recognized as one of Canada’s Most Admired Corporate Cultures in 2023 by Waterstone Human Capital
Bilingual Maintenance Coordinator
Sleep Country Canada/Dormez-vous
Pointe-Claire - 43.23kmMaintenance & Repair Contract
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Administrative Assistant Full-time Job
Administrative Jobs Pointe-ClaireJob Details
What is the opportunity?
RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries. This opportunity is a one-year contract with about 15 hours of work per week.
What will you do?
- Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
- Support the Investment Advisors in general administrative duties in the management of client accounts
- Support the Investment Advisors in the preparation of client reviews and presentations
- Request information and documentation from clients in order to open accounts and keep client files up to date
- Follow up on client trades to ensure proper settlement and delivery
- Monitor all pending transfers to ensure completion on a timely basis
What do you need to succeed?
Must-have
- Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
- Meticulous attention to detail and excellent time management skills
- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
- Ability to work as part of a team
Nice-to-have
- Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
- Minimum of 2 years of experience in the securities industry or financial services sector
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job Skills
Additional Job Details
Address:
755 BOUL ST JEAN:POINTE-CLAIRE
City:
POINTE-CLAIRE
Country:
Canada
Work hours/week:
0
Employment Type:
Part time
Platform:
WEALTH MANAGEMENT
Job Type:
Contract (Fixed Term)
Pay Type:
Salaried
Posted Date:
2024-08-14
Application Deadline:
2024-08-21
Administrative Assistant
Royal Bank Of Canada
Pointe-Claire - 43.23kmAdministrative Jobs Full-time
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Administrative Assistant Full-time Job
Administrative Jobs Pointe-ClaireJob Details
What is the opportunity?
RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.
What will you do?
- Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
- Support the Investment Advisors in general administrative duties in the management of client accounts
- Support the Investment Advisors in the preparation of client reviews and presentations
- Request information and documentation from clients in order to open accounts and keep client files up to date
- Follow up on client trades to ensure proper settlement and delivery
- Monitor all pending transfers to ensure completion on a timely basis
What do you need to succeed?
Must-have
- Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
- Meticulous attention to detail and excellent time management skills
- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Bilingualism (English and French) required in order to serve clients in the community with English speaking needs
- Ability to work as part of a team
Nice-to-have
- Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH), or obligation to successfully complete both courses within 12 months of start date
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
- Minimum of 2 years of experience in the securities industry or financial services sector
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job Skills
Additional Job Details
Address:
755 BOUL ST JEAN:POINTE-CLAIRE
City:
POINTE-CLAIRE
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Wealth Management
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-07-18
Application Deadline:
2024-08-02
Administrative Assistant
Royal Bank Of Canada
Pointe-Claire - 43.23kmAdministrative Jobs Full-time
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Client Service Representative Part-time Job
Customer Service Pointe-ClaireJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be constantly on-site.
How you'll succeed
-
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
-
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
-
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
-
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
-
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us
Job Location
6341 TRANSCANADIENNE
Employment Type
Regular
Weekly Hours
30
Skills
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative
CIBC
Pointe-Claire - 43.23kmCustomer Service Part-time
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