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Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
• Nurturing rich, long-standing relationships 
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service 
• Uncover and solve customers’ needs 
• Explain complicated concepts simply 
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
• Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

• Have strong customer service skills 
• Are willing to assist in a professional, friendly and efficient manner 
• Are available to work a flexible schedule 
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
• Previous banking experience is a strong asset 

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professional development 
• An organization committed to making a difference in our communities– for you and our customers 
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
• A competitive compensation and benefits package 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Requirements:

Languages: Candidates must have knowledge of the English or French Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

We are currently seeking a site lieutenant to join our dynamic security team. If you have management experience and are looking for a dynamic and rewarding environment, we want to hear from you! Apply now to become a valuable member of our team.

Distinguishing Characteristics: 

We're looking for a serious and motivated individual, who is completely passionate about security, and capable of handling both administration and training. This person should also have a deep understanding of emergency measures.

Work Schedule

• Weekday daytime schedule 
• Basic schedule from 8 AM to 4 PM (with occasional additional hours for training needs)
• Full-time position (40 hours per week)

ESSENTIAL FUNCTIONS: 

The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

• The lieutenant monitors adherence to the standard schedules of the sergeants, ensuring that day, evening, and night shifts are properly observed and adjusting the schedules as needed.

• He is responsible for drafting disciplinary reports concerning staff, documenting the necessary observations to ensure compliance with rules and maintaining a work environment that meets standards.

• The lieutenant organizes and conducts training in Emergency Measures Plans and regular training for security officers, covering day, evening, night shifts, and weekends, to ensure adequate preparation for emergency situations.

• He manages IT and administrative needs (SharePoint PDR), ensuring that documents and information are regularly updated and properly archived, facilitating access and management of necessary resources. The lieutenant is responsible for managing security personnel files, ensuring that all documents are up-to-date, complete, and compliant with administrative and regulatory requirements.

• He implements continuous improvement projects aimed at optimizing work methods and developing initiatives to enhance work quality while reducing the risk of workplace injuries.

• The lieutenant oversees the management of patrol vehicles, ensuring their proper functioning, regular maintenance, and availability for security missions.

• In the absence of the coordinator, he assumes their responsibilities, ensuring continuity of operations and effective management of tasks and ongoing emergencies.

• The lieutenant creates and maintains punch rounds, defining the routes and frequencies of checks to ensure adherence to security procedures.

• He supervises the management of external sites and responds to additional security-related requests.

• The lieutenant provides administrative support to the coordinator by assisting with document management, task coordination, and facilitating daily operations. 

QUALIFICATIONS 

• Valid security agent license (BSP)
• Valid first aid certificate (CPR)
• Valid driver's license and access to a vehicle (MANDATORY)
• Experience in team management and supervision (MANDATORY)
• Knowledge of security operations and procedures. 
• Strong interpersonal skills, with the ability to interact effectively with clients at various social levels and in diverse cultures.
• Ability to provide positive direction and motivate performance. 
• Availability for weekend shifts.
• Flexibility for training different shifts.
• Good computer skills

* For readability purposes, the masculine form is used in this job description to refer to all genders.

#AF-Quebec

09/17/2024

Address:

280 de la Seigneurie Ouest

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

Job Summary

This position performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources, handling small scale projects, and analysis using various software packages. This position may direct the work of others and provide instruction and guidance to lesser experienced employees. This position performs general office duties including word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis.
Responsibilities:
Executes a comprehensive examination of various documents including commercial invoices, international bills of lading, and shipping documents to ensure completeness and accuracy.
Researches and corrects errors resulting from incorrect pre-advise information.
Compiles and saves shipping documents (paper or electronic) to comply with government regulations.
Prepares complex reports/presentations.
Performs analysis using various software packages and databases (e.g. MS Access).
Provides advanced office support knowledge and skills.
Prepares and/or coordinates information for internal and external contacts.

Qualifications:
High School Diploma, GED, or International equivalent
2+ years' office warehouse support experience - Preferred
Strong analytical, oral/written communication, problem solving, basic research, attention to detail and time management skills
Proficiency in Microsoft Office (Word, Excel, Access, and Outlook)
Accurate and rapid data entry

Hours:

3:00am to 9:30am

Requires flexibility with work hours depending on the day.

UPS is looking for individuals who enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS. Package Delivery Drivers must have excellent customer contact and driving skills.

Qualified applicants must have a valid class 5 driver’s license or higher issued in the province of Quebec. Package Delivery Drivers are expected to comply with UPS appearance guidelines. New drivers could cover multiple residential areas, so area knowledge is an asset as well as the ability to read a map.

COMPENSATION

• Starting hourly rate: $ 17.30/h+ *bonus $ 2.70/h*
• Maximum rate: $ 32.99/h (probation + 48 month progression)
• Paid weekly - every Friday direct deposit into your account
• Immediate access to UPS ‘Employee Discounts’ upon hiring
• Paid training
• Opportunity for advancement

SCHEDULE

• Start time between 9 AM and Noon, Monday to Friday
• Approximately 40 to 45 hours a week
• Working hours are not guaranteed and depend on the volume of days

REQUIREMENTS

• Ability to lift up to 70 lbs. (35kg) without assistance and 150 lbs. (68kg) with assistance
• Ability to read and navigate with map books
• Minimum 21 years of age (for insurance purposes)
• Valid class 5 driver’s license
• Clean Driver’s Abstract respecting the following conditions:
  • a) No at fault accidents within the last 3 years
  • b) No traffic violations within the last 12 months
• Bilingual

*Hourly bonus is subject to change and UPS Canada reserves the right to modify or discontinue the bonus program at any time*

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

The incumbent will support the sales team in its regular activities and take part in various special projects. As part of his/her duties, this person will report to the Manager, International Sales – Ingredients.

How You Will Make Contributions That Matter:

• Develop and update sales reports on a regular basis;
• Develop and track order delivery schedules;
• Follow up on accounts receivable;
• Analyze the inventory and orders on a weekly basis;
• Follow up on letters of credit with the Customer Service department;
• Answer customers’ questions and provide them with documentation;
• Take part in communication with channel partners, key influencers and end users;
• Compile and update lists of existing and potential customers;
• Compile sales made by the sales representative for certain categories;
• Coordinate the process for approval of Saputo as a supplier to new customers;
• File paper and electronic documents;
• Assist the Sales department in day-to-day activities, such as:
  • Interacting with the Production and Quality Assurance departments
  • Obtain transport costs
  • Review specifications
  • Track estimates that have been issued
• Support the Sales department and customers through after-sales service;
• Plan the monthly forecasts and follow with the respective sales managers to get orders based on the budget and forward demand.
• Perform all other related duties.
• Professional Development
  • Participate in sales training programs to build product knowledge and sales skills
  • Shadow senior sales representatives to gain experience in sales and client interactions and markets.

You Are Best Suited for The Role If You Have the Following Qualifications:

• College diploma;
• Minimum of 5 years’ experience in a similar position;
• Good knowledge of international trade;
• Excellent judgment, attention to detail and autonomy;
• Ability to work well under pressure and as part of a team;
• Fluency in spoken and written French and English ESSENTIAL;
• Professionalism and sense of priorities.

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

We support and care for our employees and their families by providing: 

• Competitive salaries 

• A hybrid work environment with the possibility to work from home 2 days a week  

• Advantageous corporate agreements 

• Full range of group insurance benefits 

• Group retirement pension plan with employer contribution 

• Purchase option of company stocks 

• Group RRSP 

• Health and wellness program in the workplace 

• Assistance program for employees and their families 

• Saputo products at a discounted price 

Salary Range: $51,595 - $67,750

*Salary offers will vary commensurate with experience, education, skills, and training. 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

As the IT Specialist, Enterprise Development – SAP at Saputo, you will be a senior Development resource working with an experienced SAP Development team and collaborating with IT and Business teams.

Being our SAP Development SME, you will design various robust, secure, and high-quality technical solutions and perform hands-on coding with expert proficiency following best practices.

Your contributions will be essential for Saputo to continuously improve, innovate, and sustain our existing SAP on HANA system, and S/4 HANA in the near future.

At SAPUTO, our people are our strongest and most important asset. As a valuable member of our team, you will model the Saputo values and demonstrate respect for your colleagues in all your formal and informal interactions. As a team player, you will enable mutual respect, open communications, and high performance. You strive to bring your best self to work every day as an essential part of our positive and inclusive work environment.

How you will make contributions that matter:

Reporting to the IT Enterprise Development Senior Manager, you will be responsible for:

• Performing impact analysis of new solutions or modifications to existing solutions, and estimating the required development effort
• Working with Saputo SAP IT teams to translate business and functional requirements into robust, secure, and high-quality technical solutions
• Reviewing and solidifying the technical soundness and feasibility of solutions documented in the Functional Specifications Designs (FSDs)
• Creating and maintaining the Technical Specifications Designs (TSDs) that summarize the different SAP development objects we have implemented or modified
• Developing intermediate to very complex SAP custom objects as an individual contributor, and as a Lead Developer for larger initiatives
• Troubleshooting incidents and issues across all SAP environments including Production
• Promoting high quality output by reviewing the development deliverables of your developer teammates
• Actively coaching and mentoring your developer teammates, and at times assist them with their respective tasks whenever they encounter significant challenges and roadblocks

You are best suited for this role if you have the following qualifications:

• Solid hands-on experience in SAP ABAP technical design and development in SAP ECC6.0 or higher
• Experience with ABAP Web Dynpro, Floor Plan Manager, SAP Script, and NetWeaver Gateway Services
• With experience and/or solid understanding of the latest SAP trends such as SAP BTP, S/4 HANA, CDS, and SAPUI5 / Fiori applications development
• Experience with SAP Extended Warehouse Management (EWM) is a must
• Experience with these SAP modules is a plus:
  • Transportation Management (TM)
  • Master Data Governance (MDG)
  • Human Capital Management (HCM)
• Have used development tools like ABAP Development Tools (ADT) and/or Business Application Studio
• Can operate in a complex, fast-paced project environment with interdependencies spanning multiple teams and geographies

As part of his/her duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

We support and care for our employees and their families by providing:

• Competitive salaries
• A hybrid work environment with the possibility to work from home 2 days a week
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

Salary Range: $88,325 - $115,930

• Location: 5005 Rue J.-A.- Bombardier, Saint Hubert, QC J3Z1G4, Canada

Accurately enter data into computerized system. Sort, split, batch and image airbills and relevant documents for customs and archival purposes. Maintain files, gather and research data to generate reports. Ensure accurate & timely collection and deposit of operational payments from customers.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

Good written and verbal communication skills

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

Good written and verbal communication skills

We are seeking a highly skilled and experienced Network Specialist with over ten years of professional experience in managing and optimizing global network infrastructures. The ideal candidate will possess an advanced understanding of network technologies, demonstrated by holding a Cisco CCNP certification or proven equivalent experience. This role requires expertise in global routing, LAN, wireless networking, and a deep understanding of network security protocols. The Network Specialist will be responsible for the design, implementation, and management of complex global network solutions, ensuring high availability, performance, and security across all network environments.

How You Will Make Contributions That Matter:

• Design, Implement, and Manage Global Networks: Develop and maintain robust global network solutions, including LAN, WAN, and wireless systems, ensuring optimal performance and reliability.
• Routing and Switching: Configure and manage complex global routing protocols (e.g., BGP, OSPF, EIGRP) and advanced switching technologies, ensuring efficient and secure data flow across the network
• Network Security: Implement and maintain network security measures, including firewalls, Identity (ISE), VPNs, IPS systems, and other security technologies to protect the integrity and confidentiality of network data
• Wireless Networking: Design, deploy, and manage wireless network solutions to ensure reliable connectivity and coverage across various global locations.
• Troubleshooting and Support: Provide advanced troubleshooting and support for network-related issues, working closely with other IT teams to resolve incidents efficiently. Manages the support process and escalations to ensure efficient resumption of operational processes when issues occur, including root cause analysis in response to critical incidents, to understand, document and plan remedial actions to prevent reoccurrence. Included in on-call after hour support rotation
• Monitoring and Performance Optimization: Continuously monitor network performance and make necessary recommendations & adjustments to improve speed, reduce latency, and enhance overall user experience.
• Documentation: Maintain detailed documentation of network configurations, changes, and procedures, and provide regular reports on network performance, security incidents, and project progress.
• Vendor and Stakeholder Management: Collaborate with vendors and stakeholders to evaluate new technologies, negotiate contracts, and manage the implementation of network solutions.
• Collaboration: Works with different teams including security, OT, etc, to deliver integrated change where appropriate, and to ensure that our network infrastructure is secure and robust end-to-end
• Training and Mentoring: Mentor network team and provide training on best practices and new technologies to ensure a high level of expertise within the team.

You Are Best Suited for The Role If You Have the Following Qualifications:

• Diploma in the field of Computer Science or equivalent
• A minimum of 10 years of experience in network engineering with a focus on global network management.
• Cisco CCNP or equivalent certification/experience is required
• Proficiency in routing protocols (e.g., BGP, OSPF, EIGRP), LAN/WAN technologies, wireless networking, network security, and performance optimization.
• Experience in a manufacturing environment is highly desirable
• Experience with cloud networking solutions (e.g., AWS, Azure)
• Experience in SD-WAN, VXLAN and Load balancer technologies and implementation.
• Strong on process automation
• Strong experience working with cybersecurity team
• Strong analytical and problem-solving skills, organizational skills and attention to detail
• Experience with packet tracer or analyser
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to work beyond core business hours / on call, if necessary to minimize business interruption during planned or unplanned network/system modifications
• Ability and availability to travel occasionally to our different sites if required
• Available for on-call support in rotation

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

We support and care for our employees and their families by providing:

• Competitive salaries
• A hybrid work environment with the possibility to work from home 2 days a week
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

SALARY RANGE: $88,325 to $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.