376 Jobs Found
Administrative Clerk Full-time Job
Administrative Jobs BrantfordJob Details
The primary function of the Continuous Improvement Administrative Clerk will be to support bringing projects to term at the distribution center. That support can come from leading those projects to ensure follow-ups and control of all operations standards (quality & productivity) from observations. The Administrative Clerk is to complete data entries, generating & updating reports, and offer technical support to all users in the DC. Regular communication with our customer CTC and potential suppliers is also expected.
This position will be responsible for....
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Lead and/or support Continuous Improvement projects at the distribution center with QDM;
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Ensure follow-ups and control over all operations standards (quality & productivity);
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Complete observations on the warehouse workers’ activities;
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Data entry on computer to set, follow-up and update standards.
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Analysis of any anomalies in the different software used towards problem solving.
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Meet the customers and users’ demands on all used software, including Labor Management (LM) and other custom programs.
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Communicate in English with our customer CTC and potential suppliers, written and verbal;
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Prepare all training documents for our custom and proprietary software;
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Create, publish and/or print required reports;
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Perform any other tasks and responsibilities assigned by management;
You might be a great fit if….
Education/Experience
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Probation period successfully completed at FedEx Supply Chain;
- Excellent performance and safety records in their current position (no disciplinary measures whatsoever and no absenteeism problems);
- 1 to 2 years of experience in similar work at FedEx Supply Chain or elsewhere;
- Knowledge of procedures of all sectors of production in the MDC;
- Bilingualism (functional verbal and written skills);
- Advanced Computer skills with ability to learn and understand different software : Advanced MS Office suite (Word, Excel, Outlook & Access); functional knowledge of database (Orable & SQL code);
- Customer service oriented with good listening and communication skills;
- Good observation skills, with ability to analyse and solve problems;
- Autonomy, sense of initiative, analysis and organization, with flexibility and ability to adapt to ever changing priorities;
- Care for quality and accuracy in data entry, as well as compliance with procedures;
- Ability and desire to perfect their knowledge with outside courses;
- Knowledge of MOST / Industrial Engineering is welcomed;
Physical/Cognitive Requirements
With or without accommodation:
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Ability to follow policies and procedures.
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Ability to read, write and interpret information.
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Ability to add, subtract, multiply and divide.
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Ability to sit/walk/stand for up to 10 hours per day.
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Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.
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Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.
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Ability to lift/carry items less than 25 pounds.
Administrative Clerk
FedEx Express Canada
BrantfordAdministrative Jobs Full-time
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Construction labourer Full-time Job
Construction Jobs WaterlooJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset
Location: 631 pelham street, Waterloo, ON, N2K 0C1
Physical Requirements:
- The candidate should be able to handle heavy loads and also manually dexter
- The candidate should be physically strong
Other Requirements:
- The candidate should be a team player
Responsibilities:
- The candidate should be able to assist heavy equipment operators, assist in aligning pipes during pipeline construction, assist in drilling and blasting rock on construction sites, assist in framing houses, erecting walls and building roofs and also assist in demolishing buildings
- The candidate should be able to erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades, clean and pile salvaged materials, clean up chemical spills and other contaminants and also remove rubble and other debris at construction sites
- The candidate should be able to load, unload and transport construction materials, mix, pour and spread materials, level earth to fine grade specifications, pave and rake asphalt, tend or feed machines or equipment used in construction, direct traffic at or near construction sites and also read and interpret blueprints
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
knowhoworks.hr@gmail.com
Construction labourer
Knowhoworks Inc.
Waterloo - 42.88kmConstruction Jobs Full-time
22 - 26
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Truck Technician Full-time Job
Maintenance & Repair WoodstockJob Details
Responsible for preventative maintenance, pre-inspection maintenance, diagnostics and repairs on the company’s fleet of trucks in accordance with the applicable level of training and apprenticeship.
How You’ll Help
- Responsible for the maintenance and repair of trucks according to work orders and in keeping with level of training/apprenticeship (see below)
- Maintaining safe shop environment (may include snow removal from the roof, de-icing, washing vehicles, sweeping, etc.
- Journeyperson Technicians independently repair and maintain trucks (see above) and provide general direction, guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians.
- Maintenance and repair of truck bodies, including miscellaneous accessories such as hubcaps, decals, reflective tape, painting, etc.
- Documentation of all findings and work done.
- Lead Journeyperson Technicians provide work direction for all team members and act as escalation point for complex maintenance and repairs.
- Provide guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians
- Work independently to complete diagnostic, service, repair, and maintain trucks.
- Maintain and repair truck bodies, including miscellaneous accessories such as hubcaps, decals, reflective tape, painting, etc.
- Document and update Service Supervisor/Service Manager on completion time changes, all findings, work done and potential future service requirements.
- Other duties as may be required.
Your Skills & Experience:
- Post-secondary training in truck repair and/or completion of truck technician certificate course
- Preference given to applicants with Red Seal journeyperson certification
- Additional training in tire repairs and/or refrigeration will be considered an asset
- CVIP, an asset
- Candidates enrolled in trailer repair apprenticeship may also be considered.
- Valid Class 1 license also considered an asset
- Previous work experience in an industrial environment, preferably in the transportation industry.
- Previous experience and qualification to perform Safety inspections is required in this position.
- Physically fit and able to lift, move, reach, bend, walk, stand, grasp, balance, climb, kneel and crouch for extended period of time
- Ability to work in tight spaces
- Strong knowledge of transportation industry’s rules and regulations regarding transport trucks, trailers, and components
- Knowledge of and ability to use safe work practices, including safe lifting and bending, working in tight spaces, etc.
- Troubleshooting and problem solving abilities
- Strong attention to detail
- Ability to work both independently and as a team member
- Good communication skills – verbal and written
- Intermediate computer skills required for fleet maintenance software.
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Truck Technician
Day & Ross Inc.
Woodstock - 38.95kmMaintenance & Repair Full-time
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WAREHOUSE ASSOCIATE Part-time Job
General Category BurlingtonJob Details
Shift timing: 7:00-3:30
A Warehouse Associate II impacts the organization by meeting specific operational key performance indicators. This experienced employee has a general knowledge of warehousing terminology and practices. This position is responsible for warehouse functions including, but not limited to, unloading, sorting, picking, kitting, packing, shipping and cycle counts and may be responsible for multiple accounts. The person in this position may use PC-based warehouse management systems to track packages, confirm shipments, print labels and perform inventory counts. The Warehouse Associate II may use RF Scanners, carts, pallet jacks and/or forklifts. This employee may have direct customer and vendor contact and works under supervision by the Warehouse Lead or Supervisor.
Duties and Responsibilities:
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Receive and inspect inbound product according to the established SOPs.
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Put away product in correct location based on SOPs.
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Receive returns, count and confirm quantities, determine condition and complete paperwork (e.g., separate invoices and match to bills).
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Obtain orders, prioritize if necessary, and select products from the proper locations.
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Obtain and properly match up reprinted orders.
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Verify accuracy of orders picked, including product name and size, product code, lot number, expiration date, and quantity. Escalate concerns to Lead or Supervisor.
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Stage and securely pack product based on SOPs.
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Place the appropriate documentation with each order and ensure all cases are clearly labelled and accurately marked (e.g., pick/pack slips, refrigerate stickers).
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Arrange for pick-up of shipments, contact carriers for ETA, and coordinate schedule.
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Handle products and perform duties according to client procedures, GMP/SOP and government/compliance regulations.
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Palletize cases, wrap, and load skids onto trailers.
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Create shipping labels and other paperwork for parcels and LTL skid shipments (e.g., waybills, shipping manifests, shipping labels); maintain accurate shipping data in warehouse management system.
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Stage and coordinate outbound shipments.
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Safely operate various power equipment including, but not limited to, pallet movers, forklifts, reach trucks, and order pickers.
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Use RF Scanners to electronically scan barcodes.
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Enter inventory into warehouse management system, verify information accuracy, and perform scheduled processes (e.g., billing, reports, issue sheets) according to SOPs.
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Conduct physical inventory or cycle counts daily, weekly and/or monthly based on SOPs.
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Develop physical inventory plan, monitor physical inventories, identify all OS&D (over stock/shortages/damages), and report or correct any errors or discrepancies.
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Quickly respond (via email or phone) to customer/client inquiries, resolve problems, and communicate service issues to Supervisor.
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Compile daily and monthly client reports per SOP, including customer KPI reports.
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Encourage safe work practices in others, point out areas where safety training and enforcement is needed, and participate on Comprehensive Health & Safety Program (CHSP) committee.
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Ensure all equipment is in proper working order (e.g., counter balance/doors/docks/signal lights).
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Working from Heights is required.
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Working in colder temperature is required.
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Flexible in schedule, shift timing may change depending upon business needs.
Education and Experience:
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High school diploma or equivalent.
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Warehouse experience required.
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
WAREHOUSE ASSOCIATE
UPS
Burlington - 45.26kmGeneral Category Part-time
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General construction labourer | LMIA Approved Full-time Job
Construction Jobs WaterlooJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Type of related experience: Landscape maintenance
Location: 495 Dotzert Court, Waterloo, ON, N2L 6A7
Shifts: Day, Evening, Night, Weekend, Shift, Overtime, On Call, Early Morning, Morning, 07:00 to 17:00
Work setting: Various locations
Work site environment: Candidates should work in outdoors and dusty place
Weight handling: Up to 45 kg (100 lbs)
Own tools/equipment: Candidates should have steel-toed safety boots
Physical Requirements:
- The candidate should be able to work overtime, in fast-paced environment, maintain tight deadlines, perform repetitive tasks, handle heavy loads and also manually dexter
- The candidate should be physically strong
Other Requirements:
- The candidate should be able to work with being focused on the client and also in a flexible environment
- The candidate should be reliable and also a team player
- The candidate should have efficient interpersonal skills
- The candidate should have experience of equipment and machinery like Concrete vibrators, Screeds, Reciprocating saws, Circular saws, Concrete saws, Mortar and concrete mixers, Grinding machine, Chippers, Jackhammers, Air compressors, Air guns, Nail guns, Drills, Augers, Trampers (Jumping Jack), Chain saw, Compactor and also Sledgehammer
- The candidate should have working experience of landscaping and also snow removal
- The candidate should have specialization on construction like driveways, industrial, commercial and institutional, residential, roads and bridges, sidewalks and curbs and also retaining walls
- The candidate should have specialization on landscape construction
Responsibilities:
- The candidate should be able to assist heavy equipment operators and also assist with landscape constructions
- The candidate should be able to clean and pile salvaged materials, clean up chemical spills and other contaminants, erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades and also remove rubble and other debris at construction sites
- The candidate should be able to load, unload and transport construction materials, mix, pour and spread materials, pave and rake asphalt, direct traffic at or near construction sites and also read and interpret blueprints
- The candidate should be able to plant bulbs, flowers, shrubs and trees and also lay sod or seed
Benefits:
- The employees get other long term benefits
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, and Job reference numbe) through below mentioned details.
By Email:
hr@moserlandscapegroup.ca
Include this reference number in your application
CL-202
General construction labourer | LMIA Approved
Moser Landscape Group Inc.
Waterloo - 42.88kmConstruction Jobs Full-time
22.60
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Human Resources Business Partner Full-time Job
Human Resources WaterlooJob Details
Posting Closing Date: June 2, 2024 |
What we offer:
- Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness;
- Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey;
- Certification as a Living Wage Champion;
- Fulsome employer-paid benefits package (extended health and dental care), including paid sick days, long-term disability, life insurance and an Employee and Family Assistance Program;
- Defined Benefit Pension Plan (OMERS) eligibility for all employees;
- Flexible work schedules, paid vacation and personal days, and the opportunity to bank overtime;
- Substantial internal and external training and development opportunities;
- Opportunities to get involved and give back to the community;
- Employee-wide events, activities, site visits, BBQs, etc.;
- Complimentary FitPass for City of Waterloo employees and family members for leisure, swim, and fitness drop-in programs; and,
- So much more!
What you will do:
Reporting to the Manager, Employee Relations, your primary responsibilities will include, but are not limited to, the following:
- Establish and maintain positive and respectful working relationships with internal partners at all levels of the organization and with external partners.
- Embed the principles of diversity, equity, and inclusion in all processes and service delivery within area of responsibility.
- Provide Human Resources counselling, coaching and support to leaders and other staff where applicable, in workforce planning, recruitment, employee and labour relations, performance management, respectful workplace matters, and employee and team wellbeing.
- Provide support and guidance to leaders and other staff in the interpretation and administration of corporate policies, procedures and collective agreements, ensuring consistency and compliance with applicable legislation and regulations.
- Partner with leaders to analyze workforce requirements and develop strategies to address gaps and/or risks, ensuring City operations have the people resources required to meet their business objectives.
- Build and establish positive working relationships with union representatives and collaborate with City leaders to foster positive labour relations.
- Facilitate problem solving and implement conflict resolution strategies to address workplace issues involving staff and/or management.
- Lead formal and informal Respectful Workplace and Violence in the Workplace investigations, as required.
- Assist leaders in identifying opportunities to promote positive workplace relations and improved team dynamics.
- Participate in the development and delivery of Corporate training and new employee orientation.
- Participate in the identification, development and review of human resources processes, policies and procedures, including employee and leadership resources/tool kits.
- Participate on Corporate project teams and committees, as required.
- Lead team initiatives and independent projects, as required.
- Other duties as required.
What you will bring:
- Post-secondary degree in Human Resources Management, Business Administration or Arts with a post-graduate certificate in Human Resources Management and a minimum 3 years experience in recruitment, employee, and labour relations in a unionized environment; equivalent combinations of education and experience will be considered
- Certified Human Resources Professional or Certified Human Resources Leader designation
- A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment
- Strong commitment to delivering quality customer service
- Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion with preference for previous training/experience enhancing HR programs to remove barriers and promote belonging
- Demonstrated knowledge of, and ability to interpret relevant legislation including but not limited to the Employment Standards Act (ESA), Labour Relations Act (LRA), Occupational Health and Safety Act (OHSA), Ontario Human Rights Code (OHRC), and Accessibility for Ontarians with Disability Act (AODA).
- Ability to exercise sound judgment, tact, and compassion in dealing with sensitive employee issues and confidential matters.
- Ability to conduct research, analyze data and use critical thinking skills to identify possible solutions to specific issues and/or to support continuous improvement in HR processes, policies, and service delivery.
- Sound written, communication, and presentation skills
What we will require:
- A Police Criminal Record and Judicial Matters Check satisfactory to the City
- Proof of your current and valid certificate(s), licenses and/or educational qualifications, if applicable
Human Resources Business Partner
City Of Waterloo
Waterloo - 42.88kmHuman Resources Full-time
80,711 - 100,890
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Client Service Assistant Full-time Job
Customer Service WaterlooJob Details
Application Deadline:
05/31/2024
Address:
20 Erb Street West
Job Family Group:
Wealth Sales & Service
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.
- Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
- Assists the advisory team in preparing for client meetings, including scheduling appointments.
- Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
- Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
- Maintains and organizes client database and client files.
- Ensures transactions and tasks are appropriately assigned to team members and completed.
- Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
- Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
- Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
- Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
- Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
- Maintains the confidentiality of client and Bank information.
- Completes complex & diverse tasks within given rules/limits.
- Analyzes issues and determines next steps; escalates as required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
- Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset
- Familiarity with technology applications and software used in the financial planning and investment industry.
- Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.
- Successful completion of 30-day BMO NB Investment Representative Licensing Program.
- Basic specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Please note the base salary for this specific position in Waterloo is $38,000.00.
Compensation and Benefits:
$31,600.00 - $46,200.00
Client Service Assistant
BMO CANADA
Waterloo - 42.88kmCustomer Service Full-time
31,600 - 46,200
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DZ Driver Full-time Job
Transportation & Logistics New HamburgJob Details
Maple Leaf Foods is looking for an experienced DZ driver with both automatic and standard transmission experience. The delivery driver is responsible for ensuring a timely and safe delivery of product to customer locations while providing professional service in a team-oriented environment. The delivery driver is also responsible for coordinating the unload with hands-on support in collaboration with a delivery helper. Come join our team to experience working in the exciting and rewarding Agricultural Industry!
SHIFT: Full-Time - Monday, Tuesday, Thursday and Friday
Must be available on Wednesdays if needed.
Location: 70 Heritage Drive, New Hamburg, Ontario
What's in it for you:
- Salary: $26.96/hour
- Fast paced learning environment
- Opportunities for growth and training development!
- Benefits after 3 months of service
- Pension after 1 year of continuous service
Responsibilities Include:
- Safe transportation of product to customer locations
- Completing circle check, log books, and other regulatory requirements including truck maintenance
- Manual loading and unloading of product according to plant and customer specifications
- Collaborating with various teams throughout the day
- Provide direction and guidance to Delivery Helper to meet customer requirements
- Supporting training needs for new hires as an overall team
- Following all procedures (e.g. biosecurity, HACCP, CHEQ)
- Positive customer interactions
- Other duties as assigned
Required Qualifications:
- Must have valid DZ license or equivalent with clean driver’s abstract
- Must have 3-5 years driving experience with a D license or equivalent
- Demonstrated commitment to safe work practices
- Must understand and follow all Animal Welfare/HACCP/Biosecurity procedures (Training will be provided)
- Willing and able to work flexible hours, including some Wednesdays and weekends as required (e.g. early starts and/or late end times
- Proven communication and interpersonal skills
- Able to complete work without supervision
- Able to work in extreme weather hot or cold
- Must be in good physical condition – able to lift up to 50 lb. overhead repetitively
- Delivery experience an asset
- Familiarity with delivery routes an asset
Application Procedure:
Fax: 519-364-4692
Email: HRHanover@mapleleaf.com
DZ Driver
Maple Leaf Foods Inc.
New Hamburg - 44.56kmTransportation & Logistics Full-time
26.96
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WAREHOUSE WORKER Part-time Job
General Category BrantfordJob Details
In this role, you will be responsible for loading, unloading, receiving, sorting, and stocking packages. All work is performed in a warehouse setting. This is a general labor type job that requires unloading packages out of driver package cars and then loading packages into the UPS trailers based on the final destination.
This is a permanent part-time opportunity that offers:
- Full benefits
- Training and career development
- Guaranteed wage progression
What UPS can offer:
- Weekly compensation starting at $16.65 per hour.
- Guaranteed wage progression through Union Collective Agreement to $28.71 per hour after seniority plus 48 months of service.
- Overtime after 5 hours
- Health, dental, vision, and life insurance (after 1 year)
- Promotion from within. Career development and growth opportunities.
- Employee discounts
Qualifications/Skills:
- No experience necessary – on the job training provided!
- Able to work in a fast-paced warehouse environment.
- Must be able to lift up to 70lbs.
Part Time Evening Shift:
- Monday to Friday (5 days a week)
- Shift start time 4:30 PM
- Shifts are generally 3 hours per day but may extend longer during high volume and peak holiday season.
- Shift start and finish time can vary.
WAREHOUSE WORKER
UPS
BrantfordGeneral Category Part-time
16.65
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Revenue Clerk - Customer Service Temporary Job
Administrative Jobs WaterlooJob Details
What we offer:
- Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness;
- Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey;
- Certification as a Living Wage Champion;
- Defined Benefit Pension Plan (OMERS) eligibility for all employees;
- Flexible work schedules, paid vacation and personal days, and the opportunity to bank overtime;
- Substantial internal and external training and development opportunities;
- Opportunities to get involved and give back to the community;
- Employee-wide events, activities, site visits, BBQs, etc.;
- Complimentary FitPass for City of Waterloo employees and family members for leisure, swim, and fitness drop-in programs; and,
- So much more!
What you will do:
Reporting to the Supervisor, Revenue Services, your primary responsibilities will include, but are not limited to, the following:
- Respond to telephone and counter customer inquiries concerning taxes, water and sewer utility billing, property assessment, parking tickets and all other revenue related matters
- Receive and process payments of taxes, water and sewer, accounts receivable, parking tickets, general receivable
- Provide support in Billing designate applications, schedule final read appointments for requests received over the counter through e-mail/fax
- Investigate returned tax and water utility mail
- Provide support on reception opening and distributing mail/faxes and answering general public inquiries, including responding to and maintaining the Revenue Email box
- Provide support in cash handling and balance end of day transactions as required
- Provide support and process requests for ownership change, mailing address change
- Provide support in the administration of online banking and EFT payments
- Provide support in the administration of pre-authorized payments
- Provide support and prepare requests for adjustments to tax and water accounts
- Provide general administration support in the Revenue section
- Participate in the achievement of the team business plan
What you will bring:
- Two (2) year post-secondary diploma in Business Administration or a related field with a minimum of two (2) years' related experience, preferably in a municipal taxation environment or public utility; equivalent combinations of education and experience may be considered
- Successful completion of the Municipal Tax Administration Program is preferred
- Previous cash handling and customer service experience preferred
- Work experience in accounting, municipal taxation, utility billing and accounts receivable and working knowledge of related legislation and regulation
- Efficient data entry skills with attention to detail and a high degree of accuracy
- Strong analytical and communication skills
- Proficient computer skills (MS Office, Excel, Word); Previous experience using Class, Vailtech and PeopleSoft Financials is considered an asset
- A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment
- Strong commitment to delivering quality customer service
- Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion
What we will require:
- A Police Criminal Record and Judicial Matters Check satisfactory to the City
- Proof of your current and valid certificate(s), licenses and/or educational qualifications, if applicable
- Applicants may be required to undergo skills assessment testing
Revenue Clerk - Customer Service
City Of Waterloo
Waterloo - 42.88kmAdministrative Jobs Temporary
53,412 - 66,767
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Client Services Coordinator Full-time Job
Customer Service WaterlooJob Details
As a Client Services Coordinator you’ll work with our clients to successfully implement upgrades, customizations, and add-ons to our software products, supporting them through configuration, training, and rollout so they can make the most of their new tools.
You will own the delivery of paid client work from beginning to end, coordinating all activities and aiming at efficient delivery and a great customer experience. Working closely with clients and internal cross-functional teams, this role is responsible for ensuring open communication, timely delivery of the right work, and empowering the customer to make the most of our software.
On the Implementations Team, we collaborate with our customers to build lasting relationships and implement continuous improvements to their online presence and services. We guide our clients through implementations with the goal of understanding their needs and goals, and providing solutions to address them. We are committed to providing exceptional customer service, and work diligently to exceed our clients’ expectations. The Client Services Coordinator plays an important role in all of these objectives.
You will be your clients’ first point of contact during delivery. You’ll be an expert on internal processes relating to product rollout, what is important to your customers, and how our products can be used to meet their needs and help them achieve their goals. You will provide status updates, follow-up with internal and external stakeholders on upcoming or past-due tasks, and ensure that the delivery complies our ISO certified delivery process.
About you:
Your extraordinary attention to detail is how you make your mark. Communication, organization, and juggling priorities comes easily to you, and you thrive in a fast-paced environment. You enjoy working independently and being the owner of your own schedule. You’re a supportive and collaborative team member. You love to solve problems and learn new skills.
What you’ll do:
- Lead clients through the onboarding process of our software products, aiming to meet standard timelines for key milestones so that we can recognize the revenue to hit our internal financial targets
- Support clients in making the best possible use of our software and services in their business, and help them see the value of our tools
- Prepare for and lead client meetings, take notes, and follow up on all action items
- Respond to emails and client inquiries in a timely manner
- Ensure all delivery work is completed in alignment with our ISO standards
- Follow up with clients and internal teams to ensure tasks are being completed on schedule, and to the required specifications
- Anticipate next steps in the delivery, and identify potential risks or challenges as tasks are completed or due dates missed
- Motivate clients and internal teams to achieve due dates and project goals
- Maintain complete ownership of your client’s service requests throughout their lifecycles
- Be the voice of the client within our organization, to ensure we all understand what our clients’ needs are, what they expect from us and our products, how they feel about us and our products, etc. / Act as an internal champion of the goals, business needs, and pain points of our client base
- Troubleshoot to identify solutions or workarounds when needed to deliver on requirements or meet a client’s needs
- Coordinate with internal teams to identify answers to client inquiries
- Obtain final approval from clients on completed work and issue invoices from our financial system
- Provide suggestions on new processes or process improvements and assist in execution
- Create and maintain internal documentation surrounding team processes and workflows
Your skills, experience and qualifications:
- College diploma or 2 years’ relevant work experience
- At least 1 year of customer service experience in any environment
- Personable, friendly, and approachable
- Tech savvy / power user: highly comfortable in the digital landscape and confident to learn-by-doing with new software
- Creative problem-solver, with a demonstrated ability to be resourceful in finding solutions and workarounds especially in a software context
- Personable and a strong communicator
- Proficiency with Microsoft Office applications (Word, Outlook, Excel, PowerPoint) in a work or business context
- Strong organizational and time management skills
- Strong prioritization skills and adaptability to shifting priorities
- Commitment to process improvement, effective problem solving and ability to think creatively
We won’t complain if you also have:
- Experience working with municipal and other public sector organizations in North America
- Experience working in a Software as a Service (SaaS) environment
- Proficiency in either Spanish or French languages
- Knowledge of website and web application trends such as responsive design, structured data, SEO, analytics, accessibility, security etc
- Familiarity with the software development lifecycle and SaaS business operations
- Experience working with Jira, Confluence, HubSpot, or other digital task tracking tools
Client Services Coordinator
GHD Digital
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Maintenance Supervisor Full-time Job
Maintenance & Repair CambridgeJob Details
Responsibilities
As Canada’s fastest growing convenience food company, we’re committed to building a family of tasty, delicious snacks that grows and prospers. As a consumer, you’ve come to trust us for our high quality salty snacks. With five manufacturing facilities, 50 major distribution centers and 70,000 customers from coast to coast, we’re constantly searching for exciting new ways to build on our lasting tradition of fresh products, top-notch service and industry-leading innovation.
GOOD FOOD FOR THE FUN OF IT!
The New Grad Maintenance Supervisor position will assist in the management of the day to day workload for the maintenance team to ensure an effective and efficient service is delivered and departmental targets are achieved. The Maintenance Operations SCL is responsible for a team of planners and schedulers to ensure that the sites Planned Preventative and Predictive Maintenance agenda and maintenance shutdown are completed and provide leadership and coaching to the team.
KEY ACCOUNTABILITIES:
- Responsible for a team of maintenance planners, schedulers and storeroom to ensure Key Performance Indicators (KPIs) are met for department
- Manage maintenance projects and periodic shutdowns
- Ensure scheduled planned preventative and predictive maintenance are completed to standard to minimized unplanned downtime
- Analysis of equipment/downtime issues to identify root cause and development of corrective actions
- Apply specific technical skills as required to support issues quickly to minimize downtime
- Train and provide technical expertise to the team and broader organization members where appropriate
- Manage contractors on site to ensure they meet PepsiCo safety requirements
- Conduct benchmarking studies to determine maintenance best practices
Qualifications
Skills & Knowledge Required:
- Demonstrated leadership capabilities and leading for results through others
- High level of skill in coaching teams and working as a team player
- Experience in manufacturing environment
- Excellent communication skills
- Knowledge of computer applications (MS Word/Excel)
- High degree of organizational skills and attention to detail
Minimum Job Requirements:
- Bachelor’s degree or equivalent experience
- 5+ years in manufacturing environment
- Demonstrated people and leadership skills
- Team based approach to decision making
#PFCSC
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Maintenance Supervisor
PepsiCo
Cambridge - 25.78kmMaintenance & Repair Full-time
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