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Are you ready to take your career to the next level?

As an Analyst, Finance, you will play a pivotal role in managing and optimizing commercial programs for retail accounts across Canada. This dynamic position offers the opportunity to work both regionally and nationally, providing critical support to our sales department and collaborating closely with the Manager, Finance.

****Salary ranges from $65 010 to $85 320*** offers will vary commensurate with experience, education, skills, and training.****

We support and take care of our employees and their families by offering :

• Vacation upon hire

• Generous and complete benefit coverage with group insurance

• Group retirement plan with employer contribution

• Telemedicine and assistance program for employees and their families

• Employee Share Ownership Plan with an employer match

• Paid Parental Leave program

• Paid time off: Sick days, floater days and volunteer day off

• Opportunity to contribute to a collective RRSP & TFSA

• Training and development programs

• Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs

• Organized activities for employees and their families  

• Advantageous discounts on Saputo products

How you will make contributions that matter:

• Manage commercial programs and analysis of sales performance indicators;

• Prepare comparative analysis of commercial programs;

• Work with various administrative departments across Canada to ensure the proper management of commercial programs;

• Participate in end-of-month procedures by helping with journal entries and producing the required financial reports (account reconciliations, financial packages, payments, etc);

• Participate in the preparation of annual budgets;

• Act as the point person and administrative support for the sales department across Canada and finance team members, including various gross profit analysis and payments;

• Play a key role in debit note management by ensuring timely clearing and resolution of deductions;

• Support annual financial audits;

• Any other duties as assigned;

You are best suited for the role if you have the following qualifications:

• University degree in accounting, finance or other relevant field

• 2-3 years of experience in financial analysis or a similar position

• Chartered Professional Accountants (CPA) candidate or in progress is an asset

• High level of precision, organizational and analytical skills, self-motivation and initiative

• Knowledge of BI (Business Intelligence) and AS/400 is an asset;

• Excellent proficiency in Excel and the Office suite

• Bilingualism (French and English) spoken and written is essential as the candidate will have to work closely with teams located across Canada

Remote Customer Care Representative
Full-time, Contract with potential for Permanent
Lachine, Quebec, 95% Remote Work

This position offers the ability to work from home, with flexible shift schedules.  The successful candidate must have access to high-speed internet.

How You’ll Help
•    Help customers with complaints and questions
•    Improve the customer’s experience
•    Utilize our service techniques and systems
•    Increase your skills with every interaction
•    Give customers information about services
•    Ensure customer satisfaction and provide professional customer support
•    Escalate customer dissatisfaction to proper channels

Your Skills & Experience: 
•    Bilingual English/French communication skills (written and verbal) a STRONG asset
•    High school diploma. Post-secondary education in business or related program considered an asset.
•    Minimum of one year experience in a call center customer service based position
•    Previous Sales Force or CRM system experience considered an asset
•    Previous AS400 experience considered an asset
•    Previous transportation/logistics experience considered an asset
•    Proficient in computer programs such as Microsoft Office Suite
•    Highly reliable, willing to learn and acquire new skills
•    Exhibit professional communication and customer service skills
•    Proven ability to be a self-starter and work independently
•    Strong attention to detail with high organizational and interpersonal skills
•    Must have access to high speed internet

Location(s):  Canada : Quebec : Longueuil

Does this sound like you? Would you like to put your passion to use and join the residential sales team as a Sales Representative?

What will your days look like?

• Understand the motivations and the needs of the clients in order to assist them accordingly

• Use price grids to make detailed cost estimates and propose personalized, realistic solutions based on the clients’ budget;

• Select the best contractors for the project using our “MatchParfait” tool;

• Strategically follow up with clients and contractors while also coordinating appointments;

• Use CRM tools to plan and track the sales cycle of clients;

• Analyze bids to advise clients impartially on the best offer;

• Regularly develop your client base and ensure customer loyalty;

• Recruit construction contractors and demonstrate the added value of a partnership with RenoAssistance.

What do you need to be a Sales Advisor with us?

• Excellent verbal and written communication skills;

• 3 years of experience in a sales-related role;

• Advanced oral English or full bilingualism to serve a wider client base;

• Ability to quickly understand and analyze the needs of clients;

• Ability to work with multiple software and tools simultaneously (CRM, Outlook) while communicating effectively with clients;

• Strong organizational skills, good time management, and attention to detail;

• Ability to work independently and as part of a team;

• Results-oriented and motivated to exceed targets;

• Knowledge of construction, renovation, design, or decoration is an asset, but complete training will be provided during onboarding;

• Ability to work both remotely and at our offices (Montreal, Charny, and Laval): details about our hybrid work model will be shared during the recruitment process.

Benefits that really make a difference:

• A collective insurance program partially paid by the employer (including drug, dental, travel, life, disability, etc.) with a $500 health account;

• A bonus system to acknowledge and reward your work;

• A generous vacation policy;

• 5 paid personal days off as of your first day;

• Access to an employee and family assistance program (EFAP);

• Telemedicine service;

• An annual allowance of $200 for sports and cultural activities;

• A paid day off for moving and for volunteering;

• Various employee discounts to help you carry out your real estate projects with confidence and at reduced costs;

• An annual base salary plus a performance-based commission plan.

And we don’t stop there, because we really care about you:

• A hybrid and flexible telework model;

• An onboarding process to quickly familiarize you with your work environment and our services;

• A work environment that prioritizes both your professional development and personal fulfillment;

• A social club that ensures your daily life with us is pleasant and stimulating;

• Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

#LBRA
#LI-Hybrid

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

How you will make contributions that matter...

You are best suited for the role if you…

We support and care for our employees by providing them with…

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully company-paid premiums for the basic package from day one of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit-sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• Operate the telephone switchboard and receive all incoming calls; determine the nature of calls; answer, ask questions and/or transfer calls to the appropriate person or division
• Act as the first contact on site with visitors
• Direct visitors and/or notify relevant employees
• Provides assistance and administrative support to other departments within the office
• Update branch phone number and address lists
• Perform a wide variety of general office work and assist with data entry as required
• Arranges special deliveries, registered mail and courier services when required
• Maintain records of postage and courier charges and verify courier charges billed to the organization
• Perform other administrative and clerical tasks as required

What you will bring:

• Post-secondary education and at least two (2) to three (3) years of experience in the field, preferably in an office environment or in the industrial distribution sector, or an equivalent combination of education and experience
• Experience working on a multi-line telephone switchboard
• Knowledge of general office procedures and general office equipment
• Working knowledge of MS Office applications is required
• Consistently meet deadlines in a fast-paced work environment and work efficiently within time constraints
• Highly organized in prioritizing work and managing multiple tasks

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities becomes available.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Our Montreal team is currently seeking  Customer Experience Agents  to support operations. Customer Experience Agents play an important role in taking customer orders (by phone) as well as in selling and promoting our products. 

Job characteristics  :

• Day shift, 7:30 a.m. to 4:30 p.m.
• Full-time/temporary position (12 months – renewable)
• 111, Robert-Bourassa, Montreal
• Work Monday to Friday
• Three-day hybrid work model in the office.
• Work week between 32 and 40 hours, hours vary according to business needs
• Starting salary at $22.86/h
• Possibility of applying for a permanent position following a 9-month probationary period and upon achievement of objectives and according to business needs.

Responsibilities  :

• Seize all sales opportunities in your territory and with your customers;
• Sell the various promotional plans and promote new products according to the company's strategies and established objectives;
• Ensure adequate distribution of products, by brand and packaging, to all licensees, in accordance with established objectives;
• Take and manage customer inventories, bringing them to an ideal level, taking into account sales opportunities that arise;
• Communicate regularly with sales representatives, the distribution team and the territory credit officer in order to manage operational issues and delight the customer;
• Prepare for each call by taking into account the sales plans currently in place and considering the profile of your customers;
• Provide the necessary support to your work colleagues according to the need and workload. 

Qualifications:

• You have a secondary school diploma (DES);
• You are bilingual (French and English);
• You are proficient in the Microsoft Office suite – particularly Excel;
• You have 1 to 3 years of experience in sales or customer service;
• You are available to work a daytime schedule from Monday to Friday;
• You are good at communications and interpersonal relationships;
• You are results-oriented and demonstrate perseverance and adaptability;
• You are a good listener and able to provide creative solutions to meet customer needs;
• You possess good judgment and are able to adapt to changing circumstances in a dynamic environment;
• You have good problem-solving skills and know how to use creativity;
• You demonstrate the Molson Coors success factors: Achieving results, being an agent of change, acting as a leader, delighting consumers and customers, challenging the status quo as well as contributing to teamwork and building relationships. 

Job Perks You Should Know: 

• Flexible work programs that promote work-life balance, including a 3-day hybrid work model in the office 

• We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our core priorities. 

• We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are. 

• Participation in a variety of business resource groups, which can offer volunteer opportunities, leadership experience, and organization-wide networking 

• Ability to grow and develop your career through our Premier Choice learning opportunities 

• On-site pub, access to trendy designer clothing and accessories and great featured events, not forgetting, of course… free beer and drinks! 

• Work within a dynamic and innovative company, meet passionate colleagues and partners with varied experiences and backgrounds