445 Jobs Found
Safety Coordinator Full-time Job
Coca-Cola Canada Bottling Limited.
Security & Safety MontréalJob Details
Facility Location- Lachine
Work Location -
Posting Locations - Montreal
Department - East Manufacturing Plant
Job Function - Supply Chain
Employee Type - Regular Employee FT Salaried
Shift/Hours –
About This Opportunity
The Health and Safety Coordinator is responsible for providing health and safety support and expertise to Coke Canada's facilities and operations in Lachine. This includes promoting a positive health and safety culture, developing programs and best practices, ensuring compliance with regulations, site-specific and corporate requirements, and maintaining compliance with required certifications. This role requires someone who is comfortable in a manufacturing environment, able to deliver presentations or training to groups, define and support health and safety improvement projects and carry out detailed/administrative tasks using a computer.
Responsibilities
- Develop, coordinate and promote the health and safety culture.
- Define and support health and safety improvement projects.
- Coordinate and administer health and safety committee meetings and reports.
- Carry out training activities.
- Carry out audits/inspections and monitor compliance.
- Provide specialized knowledge to departmental. managers/supervisors/employees to help identify health and safety gaps and opportunities for improvement, and contribute to the development, implementation and monitoring of actions.
- Accurately prepare various health and safety performance reports (weekly, monthly, quarterly) with pre-defined indicators.
- Maintain and update health and safety notice boards, documents and all health and safety-related communications.
- Participate in local management activities and work in collaboration with the company's corporate QHSE department.
Qualifications
- 2 to 3 years' experience in health and safety, preferably in a unionized work environment in manufacturing, warehousing or distribution.
- Experience in audits and certification process (ISO 14001/45001 an asset).
- Knowledge of federal, provincial and local occupational health and safety and workers' compensation regulations.
- Bilingual in French and English
- Ability to influence others, such as managers, supervisors and employees.
- Proficient in MS Excel, Word, PowerPoint and other online tools.
- Ability to function effectively in a fast-paced work environment and stay organised.
- Ability to work collaboratively with others on initiatives and projects to ensure sustainable results.
- Ability to effectively conduct meetings, training sessions and workshops.
- Able to access industrial work areas requiring bending, use of ladders, stairs, and extensive walking throughout the facility.
- Bachelor's degree in Science or Occupational Health and Safety.
Safety Coordinator
Coca-Cola Canada Bottling Limited.
Montréal - 11.49kmSecurity & Safety Full-time
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Talent Acquisition Business Partner Full-time Job
Coca-Cola Canada Bottling Limited.
Human Resources MontréalJob Details
Facility Location- Montreal
Job Function - Administrative/Clerical/Office Support
About This Opportunity
Reporting to the Senior Talent Acquisition Business Partner, the Talent Acquisition Business Partner (TABP) will partner with business leaders to build Talent Acquisition (TA) programs and plans, as well as supporting the full recruitment cycle for non-union and union field sales, drivers and operational roles.
Responsibilities
- Full cycle Talent Acquisition support for high volume and salaried field operational roles
- Partner with Human Resources and business leaders to develop high volume seasonal Talent Acquisition strategies and plans based on hiring trends and workforce planning objectives
- Conduct in-depth intake meetings; understand objectives on recruitment delivery, regional challenges, job requirements, attraction strategies, screening and assessing criteria and recruitment cycle process
- Develop a Talent Acquisition events and social media calendar and execute on plan
- Support National Talent Acquisition projects and improvement opportunities
- Act as a TA ambassador building the talent brand through social media, targeted advertising, events and school partnerships
- Leverage Talent Acquisition reporting and scorecards to monitor progress & ensure delivery on objectives and review progress reports with business leaders as required
- Adhere to recruitment processes, service levels and system usage standards
Qualifications
- Completion of bachelor’s University Degree or relevant Diploma
- Bilingual French and English
- Minimum two (2) years recruiting experience with a proven track record of high-volume
- Preferred experience in unionized environment
- Strong candidate assessment abilities to identify quality hires
- Proficient with Microsoft packages Microsoft Excel, PowerPoint, applicant tracking systems and LinkedIn and Indeed Sourcing
- Demonstrates strong interpersonal and influencing skills, results driven, high performing, collaborative, shows initiative, proactive, encourages building key relationships
Talent Acquisition Business Partner
Coca-Cola Canada Bottling Limited.
Montréal - 11.49kmHuman Resources Full-time
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Customer Experience Associate - Chabanel West Branch (15H/Week) Full-time Job
Customer Service MontréalJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele
Customer Experience Associate - Chabanel West Branch (15H/Week)
Scotiabank
Montréal - 11.49kmCustomer Service Full-time
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Scotia McLeod, Administrative Associate, Montreal Full-time Job
Administrative Jobs MontréalJob Details
ScotiaMcLeod, a pillar of Scotia Wealth Management®, has earned its reputation for integrity through excellent service and sound investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protect and grow their clients' assets.
By joining ScotiaMcLeod, you will embrace the unique Thinking with Meaning™ approach, which combines the client's perspective with our own to deliver the desired results. You will work with a team of wealth management specialists with a client-centric approach, considering all aspects of their personal, family, and professional lives. By leveraging comprehensive wealth planning and the strength of a team of specialists to help you deliver on this unique value proposition, you will help clients gain a complete view of their situation from all angles.
Primarily, the administrative associate assists the advisor with the day-to-day operations and administration of the business. They may assist more than one advisor, for several types of businesses.
Is this position right for you? In this role, you will :
1. Ensure a high level of customer service:
- Assist the advisor in the regular review of client portfolios to define client needs for the services of the expert team
- Review the portfolio to ensure it matches the current or updated risk profile and aligns with the applicable investment program
- Gather research materials and product information from internal and external sources
- Place client orders in accordance with client or advisor instructions
- Maintain awareness of trading rules and activities as they relate to client accounts
2. Ensure efficient administration for the client:
- Follow up with clients regarding missing documents that are required in accordance with regulatory requirements applicable to the sector
- Maintain client records and information in appropriate systems
- Review current transactions and all entries in the system to ensure their timeliness and accuracy
- Respond promptly to customer inquiries
- Resolve client issues and complete client transactions quickly and accurately; escalate issues to the advisor when appropriate
- Provide instructions regarding withdrawals, deposits, exchanges and transfers in accordance with the client's or advisor's instructions
- Ensure all customer interactions are accurately recorded
- Understanding Document Requirements for All Account Types
3. Provide assistance to the advisor regarding marketing:
- Identify opportunities to raise additional assets or increase revenue from existing clients (e.g., referrals, asset consolidation, insurance, and others)
- Write, distribute and maintain marketing materials
- Organize client events, including dinner and training sessions, seminars, and client appreciation events
- Maintain and coordinate electronic marketing activities
- Manage the approval process for all marketing-related communications and all mass communications
4. Support the growth of the advisor's business:
- Review and reduce all restricted accounts
- Manage the bank recommendation process
- Help with the production of ideas
- Review daily commission reports and follow up on unpaid commissions
- Identify and track growth bonus payments made
- Prepare, analyze and present to the advisor, in particular, reports and recommendations, financial plans and concepts, insurance, annual summaries of operations
- Formulate recommendations aimed at improving business processes and increasing the value of the client portfolio and regarding the use of our team of experts
5. Contribute to the efficient functioning of the branch team:
- Build effective working relationships among team members as well as with representatives from various business sectors and functions
- Provide high quality customer service
- Foster a culture of open and honest communication
- Actively participate in all contact activities and team meetings
- Encourage the production of new ideas and new ways of doing things
- Actively share knowledge and experience to develop the skills of all team members
- Develop and implement a relevant employee development plan
Do you have the skills that will make you successful in this role? - We would love to work with you if you have:
- Excellent written and oral communication skills
- Excellent organizational skills
- Initiative and autonomy
- Ability to meet deadlines
- Knowledge of compliance regulations applicable to the industry and the company
- Willingness to receive instructions from the advisor(s) regarding client transactions
- Canadian Securities Course (CSC)
- Course on the Manual on Standards of Conduct (MSC)
- Training program for investment representatives
- Post-secondary education
Working conditions
• Work is done in a standard office.
“In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.”
Scotia McLeod, Administrative Associate, Montreal
Scotiabank
Montréal - 11.49kmAdministrative Jobs Full-time
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Administrative Associate, Wood Gundy-Bilingual Full-time Job
Administrative Jobs MontréalJob Details
As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through specialized relationship management, reliable investment advice and exceptional client service. As a Administrative Associate, you will work closely with a team of CIBC Wood Gundy Investment Advisors to help them manage their portfolios and build new business relationships. You will communicate directly with high net worth clients to provide support, identify opportunities and proactively enhance the client experience.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you’ll succeed
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Administrative Support - Maintain compliance standards when dealing with clients or handling client files. Perform administrative duties and participate in administrative processes related to Investment Advisor and team support. Assist in the development of investment plans and written proposals for current and prospective clients. Assist with processes to redirect assets to appropriate financial products based on client risk tolerance and demographic profile as determined by the Investment Advisor.
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Client Engagement - Focus on each client's experience and connect on a personal level to make every interaction meaningful. Anticipate client needs and communicate promptly with your team to build trust and deepen client relationships. Identify activities, processes, and opportunities to improve the client experience. Follow through on requests by answering questions and providing an exceptional experience.
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Critical Thinking - Verify documents in accordance with established signature delegation procedures to confirm that documents received from clients are complete and properly signed. Review complex legal agreements related to cash management products to enable the implementation of new products and changes to existing products. Close gaps in signing authority documents, escalate unresolved issues, enforce policies, or engage appropriate internal partners to facilitate resolution.
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Organizational Skills - Support your Advisor by responding quickly to client requests and maintaining compliance standards on all files. Drive team success by improving team productivity, proactively uncovering business opportunities, and assisting in the allocation of assets to the right financial products.
Who you are
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You put clients first. You communicate to find the right solutions. You exceed expectations because it's the right thing to do.
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You are a certified professional (an asset) You are an Investment Representative (IR) and your license is in good standing and therefore you completed the Canadian Securities Course (CSC) and the Standards of Conduct Manual (CPH). It is an asset to have your Options and Derivatives (DFOL) license.
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You put your heart into your work. You care about people and respect different points of view. You listen to others and learn from their experience.
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You understand that every detail counts. You notice things that others don't. Your critical thinking skills help inform your decision-making.
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You make sense of data. You enjoy studying complex problems and interpreting information. You are confident in your ability to communicate detailed information in a powerful way.
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Experience in the financial services and brokerage industry and a working knowledge of various listing instruments are required.
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Values matter to you. You are your own person at work and embody our values of trust, teamwork, and accountability.
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You’re fluent in French and English to serve our clients in the community.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Montreal-1 Place Ville Marie
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Business Development, Business Documentation, Customer Experience (CX), Developing Proposals, Financial Products, Investment Portfolios, Marketing Activities, Transaction Banking, Work Collaboratively
Administrative Associate, Wood Gundy-Bilingual
CIBC
Montréal - 11.49kmAdministrative Jobs Full-time
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Client Service Representative - Montreal Full-time Job
Customer Service MontréalJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
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Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
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Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
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Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
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You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
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You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Montreal-Complexe Guy-Favreau
Employment Type
Regular
Weekly Hours
37.5
Skills
Banking, Client Issue Resolution, Client Relationship Building, Client Service, Customer Engagement, Customer Experience (CX), Digital Literacy, Financial Products, Interpersonal Communication, Standards Compliance, Teamwork, Transaction Services
Client Service Representative - Montreal
CIBC
Montréal - 11.49kmCustomer Service Full-time
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Sales Representative - RénoAssistance Full-time Job
Sales & Retail MontréalJob Details
RénoAssistance is currently looking for a Sales Representative.
Does this sound like you? Would you like to put your passion to use and join the residential sales team as a Sales Representative?
What will your days look like?
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Understand the motivations and the needs of the clients in order to assist them accordingly
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Use price grids to make detailed cost estimates and propose personalized, realistic solutions based on the clients’ budget;
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Select the best contractors for the project using our “MatchParfait” tool;
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Strategically follow up with clients and contractors while also coordinating appointments;
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Use CRM tools to plan and track the sales cycle of clients;
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Analyze bids to advise clients impartially on the best offer;
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Regularly develop your client base and ensure customer loyalty;
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Recruit construction contractors and demonstrate the added value of a partnership with RenoAssistance.
What do you need to be a Sales Advisor with us?
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Excellent verbal and written communication skills;
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3 years of experience in a sales-related role;
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Advanced oral English or full bilingualism to serve a wider client base;
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Ability to quickly understand and analyze the needs of clients;
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Ability to work with multiple software and tools simultaneously (CRM, Outlook) while communicating effectively with clients;
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Strong organizational skills, good time management, and attention to detail;
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Ability to work independently and as part of a team;
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Results-oriented and motivated to exceed targets;
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Knowledge of construction, renovation, design, or decoration is an asset, but complete training will be provided during onboarding;
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Ability to work both remotely and at our offices (Montreal, Charny, and Laval): details about our hybrid work model will be shared during the recruitment process.
Benefits that really make a difference:
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A collective insurance program partially paid by the employer (including drug, dental, travel, life, disability, etc.) with a $500 health account;
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A bonus system to acknowledge and reward your work;
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A generous vacation policy;
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5 paid personal days off as of your first day;
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Access to an employee and family assistance program (EFAP);
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Telemedicine service;
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An annual allowance of $200 for sports and cultural activities;
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A paid day off for moving and for volunteering;
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Various employee discounts to help you carry out your real estate projects with confidence and at reduced costs;
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An annual base salary plus a performance-based commission plan.
And we don’t stop there, because we really care about you:
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A hybrid and flexible telework model;
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An onboarding process to quickly familiarize you with your work environment and our services;
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A work environment that prioritizes both your professional development and personal fulfillment;
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A social club that ensures your daily life with us is pleasant and stimulating;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBRA
#LI-Hybrid
Sales Representative - RénoAssistance
EspaceProprio
Montréal - 11.49kmSales & Retail Full-time
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Bilingual Contact Centre Representative, Canadian Banking, Easyline Full-time Job
Customer Service MontréalJob Details
Work Location:
Montréal, Quebec, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
45 700 $/$45,700 - 61 000 $/$61,000 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview
Supporting and helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’llhave opportunities to grow and make a meaningful difference to our customers, our communitiesand our business.
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understandingour customers. Whether you’reassisting in-bound customers with account inquiries orresolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’llconsistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers.
As a valued member of our Contact Centre Team, you will:
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Make people’s day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
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Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
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Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
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Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent
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Bilingual (French & English)
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Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations.
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Ability to work both independently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Language Requirement
This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion forhelping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
Bilingual Contact Centre Representative, Canadian Banking, Easyline
TD
Montréal - 11.49kmCustomer Service Full-time
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Internal Auditor Full-time Job
Human Resources MontréalJob Details
Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key areas:
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Financial Compliance (52-109)
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Application conversions and upgrades
How You Will Make Contributions That Matter:
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Conduct Financial Compliance 52-109 audits
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Under supervision, plan and execute audits; evaluate risks, identify internal controls to mitigate risks, design audit procedures, and evaluate the design and operating effectiveness of controls
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Formulate, document, and discuss deficiencies with the control owners, develop conclusions, identify root causes, and provide recommendations for control and process improvements
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With support, draft audit report findings that document the results and findings of the engagements
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Perform follow-up reviews to verify that management action plans have been effectively implemented
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Provide periodic updates to Senior Manager, Internal Audit on the status of assigned work
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Assist in the performance of Application conversions and upgrade audits
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Provide the business advice on design of controls
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Support the monitoring of project progress
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Complete tests on conversions and project controls
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Report on results and provide recommendations for improvement
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Assist in supporting external audit reliance requirements
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As required, provide results and working papers
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Act as a first response for questions on controls
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Participate in advisory mandates providing recommendations on control design or operation to help improve efficiency and effectiveness of the control environment
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Support Senior Manager, Internal Audit with various ad-hoc and special requests from Management, and the Audit Committee related to governance, risk, and controls
As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
You Are Best Suited for The Role If You Have the Following Qualifications:
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Bachelor's degree in Accounting or in a related field
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Professional designation, or in process of completion (CPA CA, CIA, CFE or equivalent)
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2-4 years minimum of experience in audit; internal audit and financial compliance experience is a plus
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Provide clear, concise information to others via verbal or written communication in both English and French, Spanish is a plus
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Understands Internal Audit’s purpose and role within the organization
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Must understand generally accepted auditing standards, common audit procedures and techniques and risk management frameworks; general knowledge of other relevant business domain/ industry standards a plus
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General knowledge of the purposes and concepts of accounting standards: IFRS, COSO, NI 52-109 Certification
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Advanced knowledge of Microsoft Word, Excel, and PowerPoint, basic experience in data analytics techniques and tools such as Power BI is a plus
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Knowledge of the basic concepts of an ERP system; knowledge of SAP applications is a plus
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Acts as an ethical, proactive, and objective professional
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Use a collaborative and inclusive approach with individuals and teams, engaging others with warmth, sincerity, and transparency
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Accepts personal responsibility for delivering results, able to manage and prioritize workload in a constantly changing environment, ensuring quality of work while meeting deadlines
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Mobility as function requires travel 5%-10%; Canada and the United States
We support and care for our employees and their families by providing:
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Competitive salaries
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A hybrid work environment with the possibility to work from home 2 days a week
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Advantageous corporate agreements
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Full range of group insurance benefits
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Group retirement pension plan with employer contribution
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Purchase option of company stocks
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Group RRSP
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Health and wellness program in the workplace
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Assistance program for employees and their families
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Saputo products at a discounted price
Salary Range: $66,960 - $87,890 (+ business allowance)
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
Internal Auditor
Saputo Diary
Montréal - 11.49kmHuman Resources Full-time
66,960 - 87,890
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Administrative Assistant Full-time Job
Administrative Jobs MontréalJob Details
Under the supervision of the Vice President, Legal Affairs, Dairy Division (United States), you will provide administrative support to a team of lawyers. Your attention to detail and organizational skills will be essential in the production of various agreements and documents.
How You Will Make Contributions That Matter:
- Providing administrative support to the legal team
- Tracking invoices and managing entries in the Ariba accounting system
- Maintaining the department's budget
- Assisting in the preparation of various legal documents
- Editing documents (handwritten or dictated)
- Using technological tools for the preparation and signature of contracts (DocuSign and others)
- Managing calendars, correspondence, and necessary follow-ups
- Opening and closing files
- Keeping internal records and databases up to date
- Planning and booking travel, as needed
- Preparing expense reports
- Performing any other related tasks
You Are Best Suited for The Role If You Have the Following Qualifications:
- A minimum of 3 to 5 years of experience in a similar position
- Excellent proficiency in Excel and MS Office Suite (Word, PowerPoint, Outlook, SharePoint) and Adobe Acrobat
- Strong interest in using technology
- Ability to anticipate needs, take initiative and work independently
- Tact, excellent judgment, great attention to detail, accuracy, discretion, and autonomy
- Customer service orientation and strong collaboration skills
- Ability to work under pressure
- Professionalism and sense of priorities
- Good organizational skills, and professional curiosity
- Spoken and written bilingualism (French and English) is essential. The candidate will need to communicate and collaborate with colleagues and other stakeholders by email and phone, in Quebec, the rest of Canada, and/or North America
- Knowledge of the Ariba accounting system is a definite asset
As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees and their families by providing:
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
Salary Range : $47,320 - $62,110
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
Administrative Assistant
Saputo Diary
Montréal - 11.49kmAdministrative Jobs Full-time
47,320 - 62,110
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Client Service Representative - Montreal Full-time Job
Customer Service MontréalJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
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Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
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Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
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Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
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You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
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You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
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You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Mont-1155 Rene Levesque O
Employment Type
Regular
Weekly Hours
37.5
Skills
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative - Montreal
CIBC
Montréal - 11.49kmCustomer Service Full-time
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Bilingual Contact Centre Representative - Fraud Loss Prevention Full-time Job
Customer Service MontréalJob Details
Work Location:
Montréal, Quebec, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
47,200 $ /$47,200 - 66,600 $/$66,600 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understanding our customers. Whether you’reassisting in-bound callers with account inquiries, or resolving an issue by providing advice and recommending a TD product or service, you’ll help us offer trusted support to our clients whenever they need it. You’ll consistently deliver legendary customer service by providing each caller with the right solutions to meet their unique banking needs.
As a valued member of our Contact Centre Team, you will:
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Make people’s day: consistently deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
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Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
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Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
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Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.
Where You’ll Work
After completing in-person training and onboarding sessions, you’ll work primarily offsite. Since most of your work activities can be performed independently, you’ll spend about 95% of your time at your secure, private workspace with a stable internet connection. Your remaining time will be spent at a TD location for in-person team events and experiences. The hiring manager will provide more information about how this works for their team.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent
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Bilingual (French & English)
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Exceptional communication and listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
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Ability to de-escalate in stressful environments/situations with empathy, care and urgency
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations.
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Ability to work both independently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We’re hosting in-person training and onboarding sessions at 7250 Mile-End, Montreal for 90 days to ensure you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicantsby email or phone call.
National Occupation Classification (NOC) Code
14201 – Banking, insurance and other financial clerks (NOC)
Bilingual Contact Centre Representative - Fraud Loss Prevention
TD
Montréal - 11.49kmCustomer Service Full-time
Learn More