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The Data Entry Administrator is responsible for providing inbound telephone customer support, identifying the nature of calls and inquiries. This role involves daily communication with both internal and external customers via telephone, fax, and email. Additionally, the position includes inputting and processing domestic and international shipments, ensuring compliance with UPS policies and local government regulations.

Job Type: Part-Time - Permanent

Work Location: 2900 Steeles Ave W, Concord, ON L4K 3S2, Canada

Workdays: Monday through Friday

Shift Start: 11:30 pm

Shift Duration: 3 -5 hours per day *Flexibility required*

Hourly Wage: $17.30/hr.

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

KEY RESPONSIBILITIES:

• Screen all incoming calls Manage and screen all incoming calls efficiently
• Accurately input data into UPS systems, adhering to specified deadlines
• Review and forward legal documents to the appropriate recipients
• Provide administrative support to the management team to ensure smooth operations

REQUIREMENTS:

• Exceptional verbal and written communication skills
• Typing speed of 40+ words per minute with high accuracy
• Proficiency in MS Office applications
• Ability to work independently with minimal supervision
• Ability to lift up to 70 lbs. without assistance
• Strong multitasking capabilities
• Ability to thrive in a fast-paced environment
• Willingness to work flexible shift hours and a 5-day workweek

COMPENSATION AND BENEFITS:

• Hourly pay rate of $17.30/hr.
• Paid training provided
• Weekly pay via direct deposit, every Friday
• Personal paid days off after completing a 60-day probation period
• Two weeks of paid vacation after one year of service (increasing to three weeks after 5 years, four weeks after 10 years, five weeks after 20 years, and six weeks after 25 years)
• Extended health care benefits, including vision, health, life insurance, and dental coverage, available after one year of service
• Immediate access to UPS employee discounts
• Complimentary onsite parking
• Employee referral bonus program (conditions apply)
• Opportunities for advancement within a Fortune 50 company

WORKING CONDITIONS:

• Exposed to changing temperatures when working in a warehouse environment

UPS is the world’s largest package delivery company and a provider of supply chain management solutions. At UPS we discover how we combine endless opportunities innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment you have the freedom to forge a career path that can take you anywhere you want to go.

Position Summary:

• The Auto Mechanic 310T is responsible for the inspection repair and maintenance and diagnostic tests of the UPS vehicle fleet.
• Job Type: Full-Time - Permanent
• Work Location: Concord
• Various Workday Available: Thursday to Saturday and Monday to Friday
• Shift duration: 8:00pm - 4:30am

Responsibilities and Duties:

• Repair & inspect and maintain UPS diesel, propane, CNG and gasoline vehicles in a regular and timely manner.
• Operate/test company vehicles within the UPS facilities & on public roads.

Qualifications:

• Able to lift up to 70 lbs.
• Able/willing to work evening and/or night shifts.
• Able to work in a fast-paced work environment.
• Possession of a valid Red Seal (310T license).
• Possession of essential trade tools and equipment.
• Possession of a clean driver’s abstract/record (must not be obtained more than a month ago before your interview date) showing:
• No violations for the current year (last 12 months) and no more than 2 violations for the previous 3-year period (last 36 months)
• No accidents and maximum 5 demerit points for the previous 3-year period (last 36 months)
• Strong organizational skills.
• Strong troubleshooting skills.
• Must pass a pre-employment road test.

Compensation and Benefits:

• $31 plus HBN $4 for 310S license (310T starting wage = $40.44)
• Weekly pay (every Friday).
• Automatic pay progression as per the existing union Collective Agreement.
• Paid vacation:
  • 2 weeks after 1 year of service
  • 3 weeks after 5 years of service
  • 4 weeks after 10 years of service
  • 5 weeks after 20 years of service
  • 6 weeks after 25 years of service

• Group Benefits (Dental and Extended Medical)
• Pension Plan
• Immediate access to UPS Employee Discount Program upon hire.
• Education Assistance Program
• EAP (Employee Assistance Program)
• Opportunities for future growth within a Fortune 50 company.

Working Conditions:

• Mainly indoors (in a warehouse or shop). Occasionally work outdoors.
• Exposed to hot/cold temperatures when working outdoors.
• Wear a UPS Auto Mechanic uniform and adhere to the company’s Appearance Guidelines.

Overview

This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. This position may utilize heavy machinery to complete tasks. This position performs other tasks as assigned.

Shift Time: Monday to Friday -23:45 - 04:45 AM shift start (3-5 hours) -flexibility with start and end times expected

Key Responsibilities:

• Screens incoming calls
• Perform checks on packages (check labels, packaging, invoices) and scan packages
• Keys data accurately within time specific deadlines into UPS systems
• Checks and forwards legal documentation
• Provides administrative support to Management team
• Good attention to detail

Qualifications:

• Excellent communication skills
• Typing speed of 30+ words per minute with 90% accuracy
• Ability to work in a fast-paced environment
• Availability to work flexible shift hours

• Ability to lift up to 70lbs

• Warehouse experience is an asset

Compensation and benefits:

• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service
• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)
• 5 personal days after 60 days’ initial probation
• Weekly payments/direct deposit – every Friday

The Package Delivery Driver position is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs. Package Delivery Drivers must have excellent customer contact and driving skills. Qualified applicants must have a valid driver’s G or higher license issued in the state of Ontario. Package Delivery Drivers are expected to comply with UPS appearance guidelines and wear the company-provided vest/uniform.

Job Type: Full-TimeWork Location: 2900 Steeles Ave W

Workdays: Tuesday to Saturday 

Shift Start: Tuesday 9:30AM & Saturday 9:15AM (Flexibility with Start and Finish times required)

Shift Duration: 8-10 hours per day

Responsibilities and Duties:

• Deliver and pick-up packages in an efficient and effective manner
• Follow and execute company-established safe/defensive driving methods
• Assist with loading/unloading the trucks as required
• Record, track and maintain information about delivered packages

Qualifications:

• Ability to lift up to 70 lbs. (32kg)
• Ability to read and navigate with maps/map books
• Valid Ontario G Driver’s License
• Clean Driver’s Abstract showing:
  a)    No violations for the current year (last 12 months) and no more than 2 violations for the previous 3-year period (last 36 months)
  b)    No accidents and maximum 5 demerit points for the previous 3-year period (last 36 months)

Compensation and Benefits:

• Wage: $20.00/hr ($17.30/hr + hourly bonus $2.70/hr) guaranteed wage progression through Union Collective Agreement - $35.78 per hour after seniority plus 48 months of service.
• Immediate access to UPS ‘Employee Discounts’ upon hiring
• Paid training
• Opportunity for advancement within a Fortune 100 Company
• Free parking
• Overtime pay
• Health, dental, vision, and life insurance (after 1 year) with Manulife

Working Conditions:

• Exposed to hot/cold temperatures when working outdoors.
• Wear a company-provided vest and adhere to the company’s Appearance Guidelines.

Of Note:

• In our industry, this position is also known as Courier, Delivery Driver, Personal Vehicle Driver, etc.

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.

This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Etobicoke Area. This role involves performing physical work in a fast-paced environment including continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.

*NO DRIVING REQUIRED*

Job type(s): Part-time, Seasonal
Work Location: Etobicoke, ON (Postal Codes-M8, M9's)

Workdays: Monday through Friday (All five days of the week)

Shift Start:  Start time will vary between 10:30 AM - 3:00 PM.  Depending on operational needsstart times & finish times may vary.  Flexibility required

Pay rate: $17.30/hr.

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Responsibilities:

• Meet UPS driver at the assigned local meet point
• Deliver and pick up UPS packages efficiently and effectively on foot in residential or commercial area
• Learn and properly execute UPS package handling/delivery methods

Requirements:

• 3 to 5 hours a day, start times & finish times may vary depending on operational needs- Flexibility required
• Must be able to lift up to 70 lbs. (32 kg) unassisted
• Strong customer service skills
• Employees must wear a company-provided vest, black pants, and dark brown or black boots
• Must be able to work outside in all weather conditions
• Must be able to deliver packages by means of walking
• Work hours may vary depending on the work volume

Compensation & Benefits:

• Hourly pay rate: $17.30/hr.
• Weekly pay
• Paid training
• Work locally in neighborhoods/areas around your home
• Immediate access to 'UPS Employee Discount' program upon hire
• Opportunities for advancement within a Fortune 50 company

This is Unionized role and monthly union deductions will apply

Note:   The duration of the contract is until the end of December 2024 with a possibility of extension depending on the work volume.

The Warehouse Associate’s position is a physical fast-paced and labor-intensive role within a warehouse environment that involves sorting/stocking packages as well as loading and unloading them into and out of UPS package delivery vehicles and trailers.

Job Type: Part-Time - Permanent

Work Location: 2900 Steeles Avenue West Concord ON L4K 3S2.

Workdays: Monday to Friday

Shift duration: 2AM to 7AM (3-5 hours per day)

Must be able to work a minimum of 25hrs/week and be Flexible with the Start and Finish times

• Unload packages into and from package delivery vehicles
• Learn and properly execute company-established package handling methods
• Sort and stock packages based on postal codes

• Ability to lift up to 70 lbs. (35kg)
• Full availability to work Monday to Friday (all five days of the week)
• Ability to read and memorize postal codes
• Comfortable working in a fast-paced and physically demanding environment
• Comfortable working inside truck trailers and package delivery vehicles
• Warehouse experience (would be considered an asset)

Compensation and Benefits:

• $18.30/hr peak season pay rate ($17.30+ an hourly bonus of $1) and automatic progression as per the existing Union Collective Agreement.
• Tuition reimbursement of up to $6000 per year + $300 for course materials (books)
• Health and dental benefits after 12 months of employment (commences on the first day of the month after meeting the requirement)
• 2 weeks of paid vacation after one year of service
• Employee Referral Bonus Program ($300 per referred Package Handler)
• Immediate access to UPS ‘Employee Discounts’ upon hiring
• Paid training
• Opportunity for advancement within a Fortune 100 Company
• Free parking

Working Conditions:

• Exposed to changing temperatures while working in a warehouse environment.

• In our industry, this position is also known as Warehouse Worker Warehouse Associate Sorter Loader/Unloader and Shipper/Receiver.

This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. This position may utilize heavy machinery to complete tasks. This position performs other tasks as assigned.

Responsibilities:

• Delivers outstanding customer service to walk-in customers and telephone inquiries.

• Takes ownership of customer's shipping needs and offers viable solutions.

• Takes action to learn all product and service offerings, alternative solutions, and industry trends.

• Operates all equipment, software, and devices and trains others.

• Maintains a clean, organized, and safe working environment.

Qualifications:

• High school diploma, GED, or international equivalent

• Strong computer skills, including Microsoft Office and Adobe Suites

• MUST BE ABLE TO TYPE AT LEAST 30 WORDS PER MINUTE

• Strong verbal and written communication skills

• Ability to lift 40+ lbs./18+ kgs.

Compensation and benefits:

• $17.30 per hour, 12 months’ merit increases (annual appraisal)

• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service

• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)

• 5 personal days after 60 days’ initial probation

• Weekly payments/direct deposit – every Friday

• Employee Assistance Program (wellness)

• Full training provided

The Outside Sales Representative maintains strong customer relationships with existing customers while developing new customer potential by offering professional, effective and efficient solutions. The incumbent promotes and sells existing and new products to meet branch sales objectives and achieve sales results. Directs and supervises branch employees.

KEY RESPONSIBILITIES

• Communicates with existing customers to secure continuing sales and maintain strong customer relationships;
• Optimizes the existing customer base by promoting and selling existing and new products and services to our customers;
• Offers professional, effective and efficient solutions to customer inquiries;
• Provide quotations, technical support, literature, and other support/materials for customers;
• Develops new customer potential by examining market opportunities and potential customer needs, tailoring products and services, and selling solutions to potential customers;
• Providing direction, training, coaching and leadership to branch employees;
• Communicates customer concerns on inventory and delivery so that customer loyalty is maintained and patterns continually evolve with customers changing requirements;
• Participates in setting branch sales objectives and is accountable for achieving sales results (revenue, gross margin, account targets and monthly sales quotas);
• Advises the branches of pricing competitiveness to achieve margin expectations while, at the same time, ensuring flexibility in gaining large volume and/or new customer accounts
• Pro-actively communicates with Branch management on all aspects of customer alliances ensuring customers and branch expectations are met in a manner consistent with contract terms and any issues are immediately addressed;
• Provides feedback and recommendations on new products, services, and market conditions to customers, and branch management
• Participates in trade shows, training and associated product meetings where appropriate
   

 KNOWLEDGE REQUIREMENTS

• Post Secondary education in Business Administration or a related discipline
• A minimum of five (5) to seven (7) years experience in a similar role, preferably within the wholesale distribution industry
• Demonstrated ability to lead and build a successful team;
• Knowledge of Waterworks industry products is required;
• Demonstrated sales and cold-calling experience, ideally within the industry;
• Consistently meeting deadlines within a fast paced work environment and works effectively within time constraints
• Strong ability to work independently to efficiently manage the assigned territory and accounts;
• Ability to develop and maintain strong relationships;
• Demonstrated initiative with the ability to work in a collaborative team based environment;
• Highly organized in prioritizing work and multi-tasking;
• Fluency in both French and English would be an asset;

This position works in the package center servicing customers and coordinating the center’s administrative activities. He/She may be responsible for the training and development of center administrative employees where such employees are assigned, and will direct the work of others.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Takes ownership of customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices and trains others.
• Maintains a clean, organized, and safe working environment.

Qualifications

• High school diploma , GED, or International equivalent
• Strong computer skills, including Microsoft Office and Adobe Suites
• Strong verbal and written communication skills
• Ability to lift 40+ lbs./18+ kgs.
• Availability to work flexible shift hours, up to 5 days per week

Compensation and benefits:

• $17.30 per hour, 12 months’ merit increases (annual appraisal)
• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service
• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)
• 5 personal days after 60 days’ initial probation
• Weekly payments/direct deposit – every Friday
• Employee Assistance Program (wellness)
• Full training provided