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We are hiring an Engineering Leader who has exceptional technical and management skills. You are an energetic, passionate technology leader with a background in software engineering and distributed systems, who is fueled by big challenges and disruptive technology. You are a quick study, with a strong drive for personal and professional development. You are an excellent communicator, capable of conversing with both technical and non-technical colleagues, and are comfortable contributing to a multidisciplinary team. You are a techie at heart, and feel empowered working on technology that makes a difference. This role will lead our Content Acquisition, Flights team in Canada for Tripstack Inc.

In this role, you will report directly to the Director of Engineering, Content Acquisition, India and oversee software delivery and infrastructure for the CAT team for Canada.

Responsibilities: • Deliver high quality integrations of world class airlines, supporting some of the largest brands in travel worldwide

• Management of Content development teams in Canada including the Content Platform, airline and client support

• Be a combination of a highly-technical hands-on software engineer and an effective people manager

• Recruit, inspire, and develop team members

• Lead technical discussions, be a subject matter expert, and have strategic influence

• Communicate cross-functionally across various teams such as the Product Management team, organizations and internal and external stakeholders to drive engineering efforts

• Encourage a data-driven culture to improve the efficiency, scalability, stability and security of business applications and in-house systems to help scale the company

Desired Skills and Experience:

• Bachelor’s degree from accredited institution, must have Computer Science, Engineering or a related subject

• 10+ years of overall software development experience in a technology-oriented organization including 2-4 years in a leadership role

• Experience working with e-commerce/B2C, B2B and enterprise software environments (B2C experience would be highly desirable)

• Experience in leading development projects using agile methodologies

• Excellent communication skills – both written and verbal, ability to communicate effectively with both technical and non-technical individuals.

• Hands on experience with programming languages e.g. C#, .Net Core, and Python and integrating 3rd party API’s in REST / XML, etc. • Solid knowledge of OOP software concepts, design patterns, and best practices

• Experience working on scalable software deployments on Unix/Linux e.g. Debian, Ubuntu, and RHEL

• Experience with NoSQL, cache databases like Redis would be as asset

• Familiarity with Docker, Kubernetes would be as asset

• Experience with high volume applications and strong infrastructure knowledge on prem as well as cloud-native (e.g. GCP, AWS, etc.)

• Experience with version control tools such as Git, SVN; deployment tools Ansible, would be desirable.

What it takes to succeed here

Ambition and dedication to make a difference and change the way people travel; Where we always play to each other's strength in a high performing team reaching for our common goal. We hold ourselves to the highest expectations, and move with a sense of urgency and hold ourselves accountable and win by staying true to what we believe in. Learn more about our values here: https://www.tripstack.com/careers/

What we offer

We offer an opportunity to work with a young, dynamic, and a growing team composed of high caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First-Class team!

At TripStack, we proudly believe in embracing diversity. This is true for our team, clients, communities and stakeholders. We are an equal opportunity employer and committed to creating a safe, healthy and accessible environment. We encourage applications regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other grounds protected by law. Please let us know if you need any accommodations during any part of the recruitment process.

TripStack thanks all applicants for their interest, however only those selected to continue in the process will be contacted.

Learn more about us at www.tripstack.com

Requirements:

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

The Team

The Payroll Technology team plays a critical role in enabling Global HR Technology to deliver against its mission to meet all operational commitments to IT and HR and driving strategic priorities forward.  

The Role

As a Director of Payroll Technology Projects, your role is to lead and provide oversight to critical payroll projects.  You will ensure technology is designed, tested, and delivered timely and accurately while ensuring compliance.  This is an exciting opportunity to innovate and deliver on critical projects.  This role requires a blench of technical proficiency, project management skills and a deep understanding of payroll to drive a successful project.  

Some of the Key Accountabilities include:

• Provides strategic direction and leadership for the implementation of Canadian payroll technology projects and initiatives.
• Provides leadership and support to a team of payroll technologist in the design and build of new payroll solutions.
• Ensure the quality and accuracy of payroll technology solutions through establishing quality standards and rigorous testing by Scotiabank’s Quality Assurance team. 
• Leads a team of IT professionals located in Toronto, Stratford, and Bogotá to deliver the above initiatives.
• Works with third party vendors to develop technical solutions and ensures vendors meet project expectations and contractual agreements. 
• Ensure thorough documentation of project processes, decisions, and outcomes.
• Ensure compliance with relevant laws, regulations, and industry standards as it relates to payroll and technology.
• Identify potential project and operational risks and develops strategies to mitigate them. 

What You Will Bring to Succeed

• Bachelor’s degree in computer science, Information Technology, or related field.
• Minimum of 10+ years’ work experience in a leadership role in payroll technology or operations. 
• Deep understanding of payroll systems and technology
• Minimum of 7+ years experience working with SAP ECC or SuccessFactors Employee Central Payroll through leading technology projects or payroll operations
• Project management experience with agile, waterfall or hybrid project methodologies
• Expert compliance and regulatory knowledge for Canadian payroll.  Preference will be given to candidates with NPI certification. 
• Understanding of integrating payroll systems with other ERP for seamless data flow and process integration
• Understanding of IT governance frameworks and cybersecurity best practices to ensure security of payroll systems and data.

The Workplace

• We are technology partners who help the business transform how our employees around the world work.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We foster an environment of innovation and continuous learning.
• We care about our people, allowing them to design how they work to deliver amazing results.
  
• We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation.

What your role will be…

At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers
   

What we're offering...

• The opportunity to join our diverse and inclusive organization and connect with other First Nations, Inuit, and Metis Scotiabankers and their allies when joining our Indigenous Employee Resource Group.
• A competitive compensation and benefits package which include:
  • $10,000 annually dedicated to your well being
  • Traditional Indigenous Practices Leave
  • Indigenous Employee Mentoring Program
• An organization committed to making a difference in our communities
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
• You'll receive clear, transparent criteria to progress in your career

Purpose
Creates a product roadmap and defines the strategic vision for the team driven by the overall vision. Deep understanding of the target market/industry and builds close relationships with key stakeholders to ensure the team effort is aligned with the overall journey. Manages dependencies with the functions of other teams while identifying, building and managing strategic alliances across the different teams. Works closely within their team to ensure that business value and user feedback translates into new developments when needed. 

What You’ll Do:

• End-to-end team responsibility for product, from creation to production

• Proven knowledge and understanding of transaction banking, concepts, practices and procedures, as well as standard precision practices, technology and supporting principles, specifically in channel management:
• WireOnline banking portal including global user entitlements, intra-day account balance reporting, SSO, clear self serviceable
• account / statement analysis and view of consolidated multi-currency balances
• Mobile banking including real-time notifications, chat support and Touch ID / Face ID authentication
• Host-to-host including basic SFTP upload / download capabilities, basic file management capabilities, hybrid integration and flexible reporting formats
• API integration including real-time reporting, faster payments processing and real-time fraud notification

• Sets a clear and ambitious product vision and communicate it effectively to stakeholders, the team and the rest of the journey
• Collaboration with stakeholders to ensure that the digital vision and products are aligned with the strategy and requirements of the team
• Responsible for product-specific OKRs once the solution enters production, including regular communication and tracking of OKRs to stakeholders
• Use market and industry knowledge to translate user needs into user stories and acceptance criteria for your team, maintaining a backlog of 3 to 4 sprints ahead of the team
• Work closely with the digital leader to establish the business value of each product
• Facilitate release planning with stakeholders as well as demonstrations every Sprint
• Is a key role in Agile teams and works with the team on a daily basis
• Integrate usability studies and research into product requirements to improve user satisfaction and ensure customer-oriented design
• Align requirements and product stakeholders facing the outside organization
• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. 
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

What You’ll Bring:

• Strong collaborator with cross-functional teams of technology, design and business
• Experience with digital products
• Understanding and knowledge of various roles of the organization and how they interact with the product offering
• Experience facilitating Agile ceremonies, managing a backlog/release plan, tracking team-level metrics, removing blockers (burndown diagram, burn-up release, etc.)
• Deep experience leading with teams in an agile environment
• Strong leader, collaborator, team player and individual contributor
• Strong communication skills with comfort to talk to business stakeholders
• Problem solving capability with ability to manage and lead the team to drive solution and progress

Work Arrangement: 

• Work in a standard office-based environment; non-standard hours are a common occurrence.  Limited travel domestically and to Canada

#LI-Hybrid

Interested? 
If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! 
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you? 
Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

We're looking for a pro-active middle-level web developer with experience in Ruby and Ruby on Rails, who not only solves tasks but suggests improvements on the codebase level as well as on product and company level, and communicates openly and actively, explores technologies and shares knowledge within the team.

About the job

• You will work with a team of developers (3-5 people) on the current project developing new features.
• Usually, our projects last for about 1-2 years (but it could be more/less). Our developers don't work on more than 1 project at a time.
• For development, we usually use Kanban or similar processes, communicate in Slack channels and via video calls, and store documentation in Notion.
• Apart from working on projects we will encourage you to gain and share knowledge, discuss your personal development and contribute to company's activities.
• You'll have a continuous knowledge exchange and virtual hangouts with colleagues all around the globe, an environment of a remote-driven culture and the opportunity to work from wherever you want.

We expect that you

• Have good knowledge of Ruby: OOP, meta-programming, common patterns.
• Know of Ruby on Rails on the advanced level: advanced ActiveRecord, CLI and generators, i18n, complex forms and controllers, security features.
• Have knowledge of architecture patterns: different ways to organize business logic, state machines, API versioning, background jobs, caching, authorization.
• Have experience with data modeling and working with databases.
• Achieved an advanced knowledge in writing tests: experience of writing different kind of tests, knowledge of good practices.
• Will work on multi-stack projects: knowledge of modern JavaScript and UI libraries.
• Know the stack we use: web, http protocol, networks.
• Work with such tools as Linux, CLI tools, git on the advanced level.
• Understand yourself: have good habits and self-dicipline, know how to be productive and how to rest.
• Have knowledge of English on the level which allows you to feel comfortable communicating in it (verbally and written) the whole working day.
• Know how important it is to communicate with the team and inform others about what you are doing, so you stick to open and frequent communication. It is important for us.

What you’ll get

• 50% compensation for self-development activities: courses, conferences, books, educational platforms, English, and sports.
• Remote work and flexible schedule.
• 32 paid days off per year – you can use them for vacations, occasional days off, and public holidays, only workdays count.
• Full coverage of sick leaves.

We're looking for a pro-active middle-level Frontend developer, who not only solves tasks but suggests improvements on the codebase, product, and company level, and communicates openly and actively, explores technologies and shares knowledge within the team.

About the job

• You will work with a team of developers (3-5 people) on the current project developing new features.
• Usually, our projects last for about 1-2 years (but it could be more/less). Our developers don't work on more than 1 project at a time.
• For development, we usually use Kanban or similar processes, communicate in Slack channels and via video calls, and store documentation in Notion.
• Apart from working on projects we will encourage you to gain and share knowledge, discuss your personal development and contribute to company's activities.
• You'll have a continuous knowledge exchange and virtual hangouts with colleagues all around the globe, an environment of a remote-driven culture and the opportunity to work from wherever you want.

We expect that you

• Have knowledge in HTML/CSS/JS, know at least one library/framework for building UI (React, Vue, Angular, etc.) and care about user experience.
• Know architecture patterns in modern frontend applications (authentication, data-modeling on frontend).
• Have experience in building SPA that interacts with API.
• Able to debug apps and 3rd-party libraries.
• Work with DevTools, CLI tools, git.
• Know how web works (basic networking, HTTP protocol).
• Have attention to details and high level of pro-activity.
• Can learn new technologies as you go and research them constanly (new libraries, tools, techniques: refactoring, debugging, etc.).
• Understand yourself: have good habits and self-dicipline, know how to be productive and how to rest.
• Have knowledge of English on the level which allows you to feel comfortable communicating in it (verbally and written) the whole working day.
• Know how important it is to communicate with the team and inform others about what you are doing, so you stick to open and frequent communication. It is important for us.

It will be a plus if you

• Have experience in Backend.
• Have experience in UI/UX design.

What you’ll get

• 50% compensation for self-development activities: courses, conferences, books, educational platforms, English, and sports.
• Remote work and flexible schedule.
• 32 paid days off per year – you can use them for vacations, occasional days off, and public holidays, only workdays count.
• Full coverage of sick leaves.
• 200 USD per year for medical expenses.
• 500 USD per year for home office equipment.

Purpose

Contributes to the overall success of the Organizational Effectiveness COE within Global Human Resources (GHR) by building and enabling Organizational Effectiveness, Organization Design and Strategic Workforce Planning capabilities across the organization. 
The Senior Manager, Organizational Effectiveness reports to the Director, Organizational Effectiveness and works closely with key partners across GHR and business lines to advise, enable and partner on organization design and strategic workforce planning initiatives to help drive organizational effectiveness and business strategy. 
 

Key Accountabilities 

• Provide advisory and/or support on organizational design and/or strategic workforce planning initiatives for individual business units and for enterprise-level initiatives by:
  • Partnering with HR Business Partners and Business Leaders to ensure that they can apply the principles and guidelines that are foundational to good organization design and strategic workforce planning. Equip them with the tools and insights to confidently make decisions and fully understand the implications of these decisions. Provide recommendations for solutions that are thoughtful, practical and sustainable
  • Providing deep subject matter expertise in organizational design and strategic workforce planning and facilitate workshops and conversations to develop strategies and solutions that help Leaders to deliver on their mandates and optimize the way they work, utilize talent, resources and add value
  • Understanding the Bank’s risk appetite and risk culture and incorporate these into organization design and strategic workforce planning recommendations 
  • Championing a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
• Support the Organizational Effectiveness Team to continually elevate the value of the Organizational Effectiveness CoE by:
  • Developing, implementing and continuously improving Strategic Workforce Planning and Organization Design programs, processes and tools that are foundational for the Organizational Effectiveness CoE
  • Finding meaningful ways to identify and incorporate leading practices, industry innovations and thought leadership to evolve and refine our org design methodology and strategic workforce planning methodology and tools / resources 
• Build capabilities in organization design, strategic workforce planning and organizational effectiveness:
  • Support the development and implementation of strategies and activities to build capability with key HR partners and business leaders
  • Actively participate in and contribute towards the Organization Design Community of Practice sessions and content
  • Provide coaching and support as needed to HR and business partners
  • Actively disseminate knowledge and best practices to contribute to building the capabilities of the OE team 
• Drives analytics for organizational effectiveness initiatives to inform data-driven recommendations by:
  • Proactively identifying data needs
  • Managing data collection
  • Executing best-in-class analysis and providing insights
  • Validating and refining recommendations with internal partners and leaders 
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
• Champions a high performance environment and contributes to an inclusive work environment. 

Experience / Education:

• Management consulting and/or HR strategy experience considered a strong asset 
• 3- 5 years of proven experience and knowledge in organizational design and/or strategic workforce planning engagements 
• Thrives in an ambiguous and dynamic business environment, with a proven ability to communicate complex information to a variety of audiences 
• Ability to work collaboratively and manage stakeholders across a matrixed organization 
• Excellent analytical and problem-solving skills, extensive experience with analytical tools and ability to synthesize benchmarks and internal/external insights
• Strong communications skills (verbal and written) and interpersonal skills. 
• Provide executive-level insights, communications and materials 
• Excellent facilitation skills to develop and facilitate workshops and training sessions 
• High level of knowledge of HR systems, data concepts, structure and solutions
• Solid understanding of Scotiabank’s organizational structure
• Fluency in Spanish considered an asset 

The Automotive Finance Team at Scotiabank is experiencing a massive transformation and growth with constantly evolving digital journeys and disruptions within automotive ecosystem and financing technologies. Scotiabank is one of the top automotive finance lenders in Canada and the role will be pivotal to drive the growth forward and maintain our leading position in the marketplace through delivering innovative and top notch digital solutions for our automotive partners, business and customers.

Is this role right for you?

• Collaborate with business stakeholders to gather and understand requirements for new projects or system enhancements.
• Analyze and document current business processes and systems to identify areas for improvement.
• Translate business requirements into functional specifications and technical solutions.
• Work closely with development teams to ensure the successful implementation and integration of systems and applications.
• Conduct thorough testing of new systems and enhancements, ensuring they meet business requirements and are free of defects.
• Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.
• Provide training and support to end-users to ensure successful adoption of new systems.
• Stay informed about industry trends and emerging technologies to make recommendations for continuous improvement.
• Collaborate with cross-functional teams to identify and implement process improvements.

Do you have the skills that will enable you to succeed in this role?

• 5-6 years of work experience preferred
• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Proven experience as a Business Systems Analyst or a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to effectively interact with business stakeholders and technical teams.
• Experience in documenting business processes, requirements, and system specifications.
• Knowledge of SDLC (Software Development Life Cycle) and project management methodologies.
• Ability to prioritize and manage multiple tasks in a dynamic work environment.
• Familiarity with business intelligence tools and data analysis techniques is a plus.
• Relevant certifications in business analysis or related fields are advantageous.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 

Work arrangements: Hybrid
 

What is the opportunity?

The Director will head the Canadian FICC Advisory team and be responsible for providing leadership in the implementation and maintenance, within the context of RBC’s Enterprise Compliance Management Framework, of compliance programs and controls across the Global Markets business, within RBC’s Capital Markets (CM) businesses in Canada.  Product coverage includes FICC (fixed Income, listed/OTC derivatives, commodities, FX), I&TS execution desks in CM and Central Funding.

What will you do?

• Act as the Rates subject matter expert - providing transactional advice and guidance, as required
• Head up and Partner with the business to implement appropriate controls designed to detect and mitigate compliance and regulatory issues and to achieve effective management of the compliance program within the Global Markets business
• Manage the rule universe, control mapping (Tier 1,2) and trigger event analysis as part of OSFI E13 requirements for Regulatory Compliance Management
• Develop and maintain up-to-date policies and procedures and control processes to address the identified risks
• Together with the Director, Surveillance, ensure that RBC Dominion Securities has an effective monitoring program
• Schedule recurring and ad hoc meeting with Desk Heads and Business Heads to provide compliance updates and escalate risks and compliance issues, as required
• Prepare and deliver in-person training and guidance on emerging regulatory developments/issues
• Lead projects as assigned by the business, CM Compliance, Legal

What do you need to succeed?

Must-have 

• 7+ years of compliance experience in a financial institution, including a broker-dealer (ideally within a financial conglomerate) and/or Capital Markets, regulator and/or other comparable environment
• Proficient and expertise across FICC businesses
• Leadership experience and a proven track-record of success in managing a successful group
• Completion of the Canadian Securities Course and Conduct and Practices Handbook Exam
• Strong communication and presentation skills in a group setting
• A University degree (Finance, Economics, related)

Nice-to-have

• Deals with highly complex issues, projects and process
• Strong organizational skills
• Attend relevant industry events

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in an agile, collaborative, progressive, and high-performing team
• The opportunity to interface with senior level executives from many different parts of the organization

Job Skills

Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Financial Regulation, Industry Knowledge, Interpersonal Relationship Management, Product Services, Risk Management, Strategic Thinking

The Performance Engineer provides support to the Performance Engineering Lead and/or Manager - QE, and is responsible for the execution and coordination of Performance Engineering activities within the Tangerine banking domain. Responsibilities include directly supporting Performance Engineering activities to ensure consistent testing strategy; design, execution, defect management and reporting are executed to a high standard in line with internal policies and procedures. The Performance Engineer will report directly to Manager or Senior Manager, Quality Engineering.

Is this role right for you? In this role you will:

• Directly support and execute day-to-day performance testing activities within test region and production, working with delivery teams and other areas of IT (enterprise architects, solutions architects, development) to validate performance testing and non-functional requirements
• Utilize a variety of testing techniques which support the performance and non-functional testing activities, single user profiling, spike, stress, endurance, fail over etc
• Act as key point of contact for delivery teams, and QE as a whole, across all channels supporting the creation of test scope, execution and resolution of performance issues prior to production deployment. 
• Analyzes, recommend and implement engineering suggestions to improve efficiencies and increase responsiveness of client project requirements, ensure technology is current and up to date with industry standards while maintaining established service levels
• Provide coaching and mentoring to other members of the QE and delivery teams in areas including non-functional requirements, performance testing strategy, and business domain where applicable.
• Manage and execute performance testing activities for multiple projects of varying scale; single delivery team to enterprise wide programs/projects for Tangerine that are executed in Waterfall or Agile methodology
• Ensure all test assets, execution results/analysis, sign off and closure reports are captured within JIRA
• Assess the risks associated with the development aspects of each solution/project and define a performance testing approach, making solution recommendations to development, architecture, and infrastructure where possible.
• Support continuous performance testing within CICD pipelines and support /maintain performance tests, monitoring and metrics gathering to ensure system stability and trending analysis
• Collect strategic, technical and operational test metrics across testing and production environments.  Analyze current defects and test execution trends and extrapolate data for predictive analysis
• Responsible for consolidated test reports outlining key metrics and performance KPI’s for Senior Management.  
• Work under the guidance of the Performance Engineering Lead and Manager/Sr. Manager and be a participant in discussion with vendors related to testing methodologies, tooling, resources, POCs, etc.
• Other duties as assigned

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Education/Experience

• University or College Degree or equivalent experience in Computer Science/Engineering
• 4+ years of experience working within SDLC/TDLC
• 3+ years of testing experience specifically within the Performance testing discipline
• Proficient testing background in the Canadian financial services industry or large scale enterprise systems

General/Technical Skills

• Solid understanding of Performance test process methodologies, approaches and tools
• Ability to understand enterprise scale infrastructures and emerging technologies
• Must have knowledge of Cloud architecture and working within a hybrid environment, i.e. GCP, Azure etc 
• Experience working with Cloud based applications and techniques to validate auto scaling, component breakers, and elastic based deployments
• Working Knowledge of container technology such as Docker, Anthos and Kubernetes 
• Hands on experience in client/server side testing with a solid understanding of web and mobile applications and implementations (Native app, Angular, React etc)
• Hands on experience with Unix/Linux experience 
• Must be strong in one of the coding languages: Java, JavaScript, python etc.
• Must have strong knowledge of web services and implementing APIs (Rest/Soap)
• Sound knowledge about SQL / PL-SQL, stored procedures and SQL Server database
• Solid understanding of hardware utilization and related Garbage Collection and memory footprints
• Expertise in metrics gathering and creating graphs / reports which clearly and concisely capture and communicate performance testing analysis / results 
• Demonstrated competency with Defect / Test Management and Planning Tools such as JIRA - Xray
• Extensive experience with Performance testing and automation tools such as Jmeter, Loadrunner, Cloudtest, Selenium, Appium, Postman, RESTassured or similar
• Hands on experience with Performance engineering and monitoring tools such as SumoLogic, Dynatrace, Crashlytics etc

Professional Certification 

• CTFL, ISTQB, CSQA,CSTE good to have
• Dynatrace Associate, AWS/GCP certification nice to have

Abilities

• Ability to work independently as well as part of the larger team
• Ability to lead through influence in a face-paced environment and hold others accountable
• Ability to work and collaborate with stakeholders from different departments and organizational levels.

Attributes

• Self-starter, shows initiative, able to work with minimal supervision
• Confident in being able to extrapolate trends and make engineering recommendations from reports and test results
• Excellent organizational, communication, technical and analytical skills