All jobs within 50 km around Abbotsford

Overview

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

What you’ll be doing…

Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture.
 
 

Is this role right for you? In this role you will:

• Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates 
• Build strong customer relationships and deliver excellent customer service
• Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. 
• Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience
• Act as a change management lead by assisting with the implementation of new policies and procedures

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Excellent leadership skills, able to coach and develop your team
• Strong customer service skills
• Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset
• Excellent communication skills 
• Availability to work a flexible schedule
• Previous banking experience is a strong asset
• Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities– for you and our customers.
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package.

• Performs general office duties as answering telephone, data entry, filing and others.

• Prepares reports and presentations.

• Prepares and/or coordinates information for internal use and distribution.

• Performs various ad hoc tasks.

• Provides coverage in other departments during fluctuations in volume, vacation coverage or leave of absence coverage and as required by business needs.

• Minimum 6 months of experience in administrative support roles -Preferred

• Intermediate computer skills: Word, Excel, and Outlook (Microsoft Office)

• Typing speed of 40+ words per minute with 90% accuracy

• Excellent verbal and written communication skills

• Fast learn and adapt skills to different systems

• Ability to work with minimal supervision

• Strong analytical thinking, problem-solving, basic research, attention to detail, and time management skills

• Ability to work in a fast-paced environment

• 2 weeks of paid vacation after one year of service.

• Vision, health, and dental benefits after 60 days of service.

• Overtime.

• Weekly Pay/ Direct Deposit- Every Friday.

• Immediate access to UPS ‘Employee Discounts’ upon hiring.

• Paid training.

• Pension Plan.

• Free Onsite Parking.

• Opportunity for advancement within a Fortune 50 Company.

Overview

Overview

Overview

Location: 1 Ferry Causeway, Delta, BC V4M 4G6

Job Description

• The candidate must establish methods to meet work schedules.
• The candidate will be responsible for supervising and coordinating the activities of staff who prepare and portion food.
• The candidate must train staff on job duties, sanitation, and safety procedures.
• The candidate must estimate the ingredients and supplies needed for meal preparation.
• The candidate will be responsible for hiring food service staff.
• The candidate must ensure that the food and service meet quality control standards.
• The candidate must prepare budgets and cost estimates.
• The candidate will be responsible for addressing customer complaints or concerns.
• The candidate will be responsible for maintaining records of stock, repairs, sales, and waste.
• The candidate must prepare and submit reports.
• The candidate must prepare food order summaries for the chef.
• The candidate must be familiar with the establishment’s culinary genres.
• The candidate will be responsible for supervising and checking assembly of trays.
• The candidate will be responsible for supervising and checking the delivery of food trolleys.
• The candidate must establish work schedules.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.

How to Apply

If you have a keen interest in applying, kindly utilize the provided alternatives to submit your application.

By email

[email protected]

Overview

This position supports advanced administrative tasks in a fast-paced office and warehouse environment. Incumbent possesses advanced office support knowledge, strong analytical, oral/written communication, problem-solving, basic research, and time management skills. This position is proficient in using various word processing, spreadsheet, and database applications.

Job Type: Full-Time (Non-Union)
Work Location: 790 BELLGRAVE. DELTA, BC V3M 5R9
Shift: Tuesday - Saturday (5 days/Week) 11:00 AM to 7:00 PM PST (shifts can vary and/or extend due to operational requirements) 

Compensation: starting at $17.40 hourly

Responsibilities:

• Performs general office duties, i.e. answering telephone, data entry, filing, etc.
• Prepares reports and presentations.
• Prepares and/or coordinates information for internal use and distribution.
• Performs various ad hoc tasks.
• Provides coverage in other departments, during fluctuations in volume, vacation coverage, or leave of absence coverage and as required by business needs.

Qualifications:

• HS Diploma, GED, or International equivalent
• Minimum of six-months office support experience
• Demonstrates ability to handle multiple tasks in a fast-paced environment under supervision with a high attention to detail
• Effective oral/written communication, problem-solving, basic research, and time management skills
• Proficiency in Microsoft Office (Word, Excel, and Outlook)
• Accurate and rapid data entry

Overview