4655 Jobs Found
Web Application Developer - ADOBE AEM Full-time Job
IT & Telecoms TorontoJob Details
Digital Technology provides market-leading technology that enables CIBC to deliver exceptional service experiences and elevate our digital capabilities by designing end-to-end experiences with a digital-first mindset and providing our clients with more and better self-service capabilities. Within CIBC’s Digital Web Development team, the Web Application Developer is responsible for defining, extending, and coding the architecture of front-end client-side solutions to support sites such as CIBC.com, Simplii Financial, Investors Edge, CIBC online banking, and alternative brand websites.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You'll Succeed
- Application Development Expertise: Work with Project teams/Tech Lead/Developers in defining AEM application architectures and implementation to ensure adherence to business requirements, technology standards, best practices and business strategies. Develop and implement front-end technology.
- Develop JavaScript-based application forms, financial planning tools/calculators and other single-page web applications using client-side MVC and RWD.
- Design, develop, and maintain web applications using Adobe Experience Manager (AEM), ensuring high performance, scalability, and reliability.
- Front-End Development: Develop dynamic and responsive user interfaces using JavaScript, jQuery, SASS, and CSS.
- Utilize modern UI frameworks like Vue.js and Angular.js to build engaging, user-friendly interfaces.
- Optimize front-end code for performance and cross-browser compatibility.
- Integration and APIs: Implement integrations with third-party APIs, web services, and back-end systems to ensure seamless functionality.
- Leverage AEM’s APIs and frameworks to enable advanced features and functionality.
- Collaboration and Support: Collaborate with designers, content authors, and other developers to ensure a cohesive and efficient development process.
- Provide technical guidance and support to team members, ensuring adherence to best practices and coding standards.
- Testing and Troubleshooting: Conduct rigorous testing of applications to identify and resolve bugs, performance issues, and security vulnerabilities.
- Maintain documentation for technical specifications, workflows, and troubleshooting guides.
- Continuous Improvement: Stay updated on emerging technologies, AEM updates, and front-end development trends to implement innovative solutions.
- Participate in code reviews to ensure high-quality deliverables and knowledge sharing.
- Agility: Take part in daily Scrum meetings, collaborate & communicate with UX teams and business clients
Who You Are
- You can demonstrate 3+ years of experience in web application development and Adobe Experience Manager (AEM).
- Proven experience developing and deploying AEM-based solutions, including custom components, templates, and workflows.
- Proficient in front-end technologies such as JavaScript, jQuery, SASS, and CSS.
- In-depth understanding of modern UI frameworks like Vue.js and Angular.js.
- Experience with Java for back-end development and integrating AEM with external systems.
- Familiarity with RESTful APIs, JSON, and web service integrations.
- It’s an asset if you have experience with Adobe AEM 6.x or higher.
- Knowledge of Adobe Marketing Cloud or related Adobe solutions.
- Familiarity with build tools such as Webpack, Grunt, or Gulp.
- You have a degree/diploma in Computer Science, Engineering, Management Information Systems, or a related field of study.
- You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
- You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 19th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Adobe Experience Manager (AEM), Agile Methodology, AngularJS, Application Development, Cascading Style Sheets (CSS), Code Reviews, jQuery, JSON, RESTful APIs, Sass (Stylesheet Language), Software Development, UI Framework, User Experience (UX), Vue.js, Web Development
Web Application Developer - ADOBE AEM
CIBC
Toronto - 35.48kmIT & Telecoms Full-time
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Janitor Full-time Job
Hospitality GuelphJob Details
The Janitor position is responsible for cleaning and maintaining the interior and exterior of buildings, facilities and their surrounding grounds. Additional responsibilities include removal of waste and recycling containers and maintain sanitary conditions to ensure safety and cleanliness.
Powering Vehicles, Motion, Work, and Lives since 1966.
Performance Expectations
· Run floor scrubber.
· Empty garbage and recycling bins.
· Vacuum, sweep, and mop all areas indicated on housekeeping plan.
· Wash or scrub designated areas as required.
· Maintain outside company property.
· Work in conjunction with maintenance personnel as needed.
· Calculate cost of supplies by multiplying unit prices by quantities and totaling them.
Credentials
· High School Diploma or equivalent general election.
· Previous cleaning or janitorial experience considered an asset.
· Able to interact with clients to provide and receive job-related information, assess cleaning situations and discuss costs.
· Ability to read and understand Workplace Hazardous Materials Information System (WHMIS) labels on products to understand applicable safety cautions.
Desired Characteristics
· Ability to handle complaints and respond to emergency situations.
· Ability to work independently, but coordinate work schedules with others.
What Linamar Has To Offer
· Opportunities for career advancement.
· Community based outreach supporting both local and global initiatives and charities.
· Social committees and sports teams.
· Discounts for local vendors and events, including auto supplier discounts.
Janitor
Linamar Corporation Plc
Guelph - 104.35kmHospitality Full-time
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Linux System Administrator, Intermediate Full-time Job
IT & Telecoms GuelphJob Details
Job Summary
The Linux System Administrator, Intermediate position involves managing and maintaining the operating systems of both virtual and physical servers, ensuring
99.99% uptime for global systems, supporting hardware and software infrastructure, implementing security measures, and overseeing disaster recovery
processes. Additionally, the position requires collaboration with technical teams, adherence to change management protocols, and continuous development of
technical skills to support corporate IT operations and objectives.
Responsibility
- Under minimal supervision, responsible for installing, configuring, and maintaining operating system of servers, virtual and physical.
- Support global systems within Corporate IT maintaining a 99.99% SLA/Uptime this includes but not limited to, Ubuntu, Redhat, Windows servers and Kubernetes clusters.
- Deploy, manage, and troubleshoot Kubernetes clusters. Assist development team in deploying applications to Kubernetes clusters as per deadlines.
- Integrate and manage Active Directory for authentication and authorization with Linux systems.
- Ensure adequate monitoring and tuning of Corporate IT systems, to maintain a proactive approach to systems reducing outages.
- Support hardware solutions and replace systems as per end-of-life recommendations and hardware failures as they arise.
- Follow best practice Change Management as set out by Corporate IT policies, from planning implementation, implementing solutions, documenting back out plans individually or in a large team environment.
- Identify systems that require attention for security reasons and implement best practices. Review security of systems on a regular basis.
- Disaster recovery planning of existing systems, new systems. Test disaster recovery procedures on an annual basis, documenting implementation steps and recording outcomes. Corrective measures to the disaster recovery plans if so required.
- Ensure backups of systems are successful and retrievable for compliance.
- Develop, Document and promote standard operating procedures.
- Conduct routine hardware and software audits of servers to ensure compliance with established standards, policies, and configuration guidelines.
- \Develop and maintain a comprehensive database/library of all supporting documentation for all systems under your purview.
- Discuss technical matters concerning the management of server systems with co-workers and colleagues.
- Work in conjunction with technical teams (Network/DB/APP/Tech Services) on major projects and deployments of various systems.
- Technical Support for other Linamar facilities where assigned.
- Must be able to work alone or as an individual and in a collaborative group atmosphere.
- Meet yearly objectives set forth by management and update status in quarterly reviews.
- Continuously update technical skills and knowledge of new technologies.
Academic/Educational Requirements
- University or College degree in the field of computer science or a related field is required.
- Additional Computer Science certifications will be an asset.
Required Skills/Experience
- Minimum 5 Years in an Enterprise Server environment required
- Windows 2016/2019/2022 Servers
- Ubuntu Server installation and management
- Redhat Server installation and management
- NFS Fileshares and mount points
- Active Directory/DNS
- Office 365 and Microsoft Office Suite
- Virtual Server Technologies (HyperV)
- TCP/IP and related networking protocols
- Superb collaboration, interpersonal, and communication skills
- Advanced analytical and problem-solving abilities
- Excellent organizational and time-management skills
- Project planning and implementations in Enterprise Class systems
- Experience with scripting languages such as Bash, Python, Perl or Ansible
- PowerBI reporting an asset
- SQL Server Technologies
- Microsoft Azure Technologies
- Microsoft Failover Clustering
- Experience with HA environments
- Understanding of Storage technologies
- Disaster Recovery planning, implementation and testing
What Linamar Has to Offer
- Competitive Compensation
- Employee Benefits package includes but not limited to, Drug, Dental & Vision etc.
- Opportunities for career advancement.
- Sustainability Counsel
- Community based outreach supporting both local and global initiatives and charities.
- Discounts for local vendors and events, including auto supplier discounts.
Linux System Administrator, Intermediate
Linamar Corporation Plc
Guelph - 104.35kmIT & Telecoms Full-time
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Driver, tow truck Full-time Job
Transportation & Logistics MidlandJob Details
Overview
Languages
English
Education
- Other trades certificate or diploma
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices, to minimize fuel consumption and carbon emissions
- Professionalism in customer service
- Load and unload goods
Credentials
Certificates, licences, memberships, and courses
- Air Brakes Endorsement
- DZ class license
Experience and specialization
Type of trucking and equipment
- Tow truck
Transportation/travel experience
- Local
Additional information
Security and safety
- Criminal record check
- Driver's validity licence check
- Driving record check (abstract)
Work conditions and physical capabilities
- Attention to detail
- Overtime required
- Physically demanding
Weight handling
- Up to 23 kg (50 lbs)
Own tools/equipment
- Cellular phone
Personal suitability
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Hardworking
- Patience
1016 William St Midland, ON L4R 5E3
How to apply
By email
This job posting includes screening questions. Please answer the following questions when applying:
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
Driver, tow truck
Towne Towing
Midland - 120.79kmTransportation & Logistics Full-time
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Administrative assistant Full-time Job
Administrative Jobs Scarborough VillageJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Coordinate the flow of information within the team
- Record and prepare minutes of meetings, seminars and conferences
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Order office supplies and maintain inventory
- Type and proofread correspondence, forms and other documents
- Arrange for shipping, receiving and storage
- Document and prepare invoices and work orders
Additional information
Work conditions and physical capabilities
- Ability to work independently
Personal suitability
- Excellent oral communication
- Excellent written communication
Benefits
Financial benefits
- Group insurance benefits
2215 Markham Rd Scarborough, ON M1B 2W3
How to apply
By email
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently legally able to work in Canada?
Administrative assistant
Trans Ontario Express
Scarborough Village - 19.55kmAdministrative Jobs Full-time
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Nurse Full-time Job
Medical & Healthcare CaledonJob Details
Overview
Languages
English
Education
- Bachelor's degree
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hospital or home for the aged
- Physician's office
- Private clinic
- Public or community health centre
- Retirement home
- Long term care center
Responsibilities
Tasks
- Assist health care practitioners during examinations or treatments
- Assist in surgery
- Engage in community program development
- Monitor patients and advise physician of any changes in patients' condition
- Participate in community needs assessment
- Assess patients to identify appropriate nursing interventions
- Conduct disease screening
- Deliver health education programs
- Deliver immunization programs
- Dispense and administer medications and treatments as prescribed by a physician
- Operate or monitor medical apparatus or equipment
- Provide nursing care
- Perform administrative tasks
Credentials
Certificates, licences, memberships, and courses
- Acute care nursing Certificate
- Canadian Paediatric Society (CPS) neonatal resuscitation program
- Advanced Cardiac Life Support (ACLS) Certificate
- Eligible for licensure as a Registered Nurse by the province/territory of work
- Eligible for licensure as a Registered Psychiatric Nurse by the province of work
- First Aid Certificate
- Licensure as a Registered Nurse by provincial or territorial authorities
- Licensure as a Registered Psychiatric Nurse by provincial authorities
Experience and specialization
Type of treatment experience
- Pain management
Area of specialization
- Cardio-thoracic unit
- Cardiology
- Cardiovascular surgery
- Gynecology
- Neonatology
- Neurology
- Nursery
- Palliative care
- Urology
- Ophthalmology
Additional information
Security and safety
- Child Abuse Registry check
- Criminal record check
- Drug test
- Immunization records
- Tuberculosis test
- Vulnerable sector check
Work conditions and physical capabilities
- Attention to detail
- Bending, crouching, kneeling
- Fast-paced environment
- Overtime required
- Physically demanding
- Standing for extended periods
Own tools/equipment
- Cellular phone
- Computer
- Internet access
Personal suitability
- Accurate
- Client focus
- Excellent written communication
- Flexibility
- Initiative
- Judgement
Benefits
Health benefits
- Dental plan
- Health care plan
Long term benefits
- Maternity and parental benefits
Other benefits
- Free parking available
- On-site amenities
- On-site recreation and activities
- Parking available
How to apply
By email
How-to-apply instructions
Here is what you must include in your application:
- Cover letter
- Letter of recommendation
- Proof of the requested certifications
- Highest level of education and name of institution where it was completed
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is your current level of study?
Nurse
LIMITLESS MIGRATE NURSE CORP
Caledon - 77kmMedical & Healthcare Full-time
38
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Retail sales clerk Full-time Job
Sales & Retail LeamingtonJob Details
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
- Non-smoking
- Air conditioned
- Clean
Work setting
- Specialty shop
- Retail business
- Construction company
Responsibilities
Tasks
- Accept cash, cheque, credit card or automatic debit payment
- Operate cash register
- Operate computerized inventory record keeping and re-ordering systems
- Provide advice about merchandise
- Advertise and/or promote products, sales or services
- Perform data entry
- Provide customer service
- Assist in display of merchandise
- Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
- Maintain sales records for inventory control
Experience and specialization
Type of product
- Swimming pools/equipment
Exhibit and display design experience
- Computer interactive or multi media
- Merchandising or window
- Visual displays
Additional information
Security and safety
- Bondable
- Reference required
Transportation/travel information
- Own transportation
- Valid driver's licence
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Manual dexterity
- Attention to detail
- Bending, crouching, kneeling
- Handling heavy loads
- Physically demanding
- Repetitive tasks
- Ability to distinguish between colours
- Standing for extended periods
- Sitting
- Combination of sitting, standing, walking
Weight handling
- Up to 23 kg (50 lbs)
- More than 45 kg (100 lbs)
Personal suitability
- Adaptability
- Analytical
- Collaborative
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Quick learner
- Time management
- Dependability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Excellent oral communication
- Accurate
- Client focus
- Excellent written communication
- Initiative
- Judgement
- Ability to multitask
- Punctuality
- Maturity
- Resourcefulness
- Honesty
Benefits
Other benefits
- Learning/training paid by employer
- Parking available
How to apply
By email
How-to-apply instructions
Here is what you must include in your application:
- Cover letter
- References attesting experience
This job posting includes screening questions. Please answer the following questions when applying:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Retail sales clerk
Erie Accent Pools & Spas Inc.
Leamington - 352.59kmSales & Retail Full-time
17.50 - 19.50
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Logistics coordinator Full-time Job
Transportation & Logistics LondonJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Plan and organize operational logistics of the organization
- Co-ordinate activities with other work units or departments
- Monitor movement of supplies and materials between departments
- Consult with production supervisor to schedule production runs in a cost and time-efficient manner
- Prepare and maintain progress and other reports
- Follow-up on issues with work orders
- Organize and maintain inventory
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
How to apply
By email
Logistics coordinator
Metalcor
London - 202.27kmTransportation & Logistics Full-time
28.54 - 31
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Logistics manager - transportation Full-time Job
Transportation & Logistics TorontoJob Details
Overview
Languages
English
Education
- Bachelor's degree
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Trucking company
- Traffic controlling
- Supervision
- Dispatching
Responsibilities
Tasks
- Evaluate daily operations
- Plan and organize daily operations
- Prepare reports for senior management
- Recruit staff
- Supervise staff
- Train staff
- Ensure transport compliance with regulations
- Oversee the setting of transportation service rates and monitor revenue
- Train or arrange for training
- Supervise workers and projects
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Requisition or order materials, equipment and supplies
- Monitor and operate signal and track switch control panel
- Ensure health and safety regulations are followed
- Co-ordinate and schedule activities
- MS Office
Supervision
- More than 20 people
- Truck drivers
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Word
- MS Outlook
Type of industry experience
- Trucking
Additional information
Security and safety
- Basic security clearance
Transportation/travel information
- Own vehicle
- Valid driver's licence
Work conditions and physical capabilities
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Punctuality
How to apply
By email
Logistics manager - transportation
DAY TO DAY LOGISTICS INC
Toronto - 35.48kmTransportation & Logistics Full-time
35 - 38
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Long haul truck driver Full-time Job
Transportation & Logistics Bedford Park-NortownJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Various locations
- Willing to relocate
- Relocation costs covered by employer
Responsibilities
Tasks
- Address customers' complaints or concerns
- Coach colleagues on new methods or work techniques
- Mountain driving expertise
- Professionalism in customer service
- Arrange travel, related itineraries and make reservations
- Drive as part of a two-person team or convoy
- Drive lighter, special purpose trucks
- Load and unload goods
- Obtain special permits and other documents required to transport cargo on international routes
- Operate and drive straight or articulated trucks to transport goods and materials
- Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
- Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
- Perform preventive maintenance
- Receive and relay information to central dispatch
- Record cargo information, hours of service, distance travelled and fuel consumption
- Tarping and ensuring safety and security of cargo
- Transport and handle dangerous goods
Credentials
Certificates, licences, memberships, and courses
- Driver's License (Class 1 or A)
Experience and specialization
Documentation knowledge
- Accident or incident reports
- Bill of lading
- Driver logbook
- Inspection report (pre-trip, en-route, post-trip)
- Maintenance and repair reports
- Trans-border documentation
- Trip reports
Type of trucking and equipment
- Flatbed
- Refrigerated
- Tractor-trailer
Communication systems experience
- Operate GPS (Global Positioning System) and other navigation equipment
Transportation/travel experience
- International
- Long-haul
- Provincial/territorial
Additional information
Security and safety
- Valid passport
- Basic security clearance
- Driving record check (abstract)
- Drug test
- Medical exam
Transportation/travel information
- Own transportation
- Valid driver's licence
- Willing to travel cross-border
- Willing to travel for extended periods
- Willing to travel internationally
- Willing to travel overnight
Work conditions and physical capabilities
- Attention to detail
- Handling heavy loads
- Overtime required
- Physically demanding
- Repetitive tasks
- Sitting
Weight handling
- Up to 23 kg (50 lbs)
Own tools/equipment
- Cellular phone
- Steel-toed safety boots
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Hardworking
- Patience
Benefits
Other benefits
- Learning/training paid by employer
How to apply
By email
By mail
35 Bloom Lane suite 207Bedford, NSB4B 2E6
How-to-apply instructions
Here is what you must include in your application:
- Cover letter
- Proof of the requested certifications
This job posting includes screening questions. Please answer the following questions when applying:
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
Long haul truck driver
KARNAL FREIGHT SYSTEM
Bedford Park-Nortown - 34.03kmTransportation & Logistics Full-time
29
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Administrative officer Full-time Job
Administrative Jobs TorontoJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Review and evaluate new administrative procedures
- Establish work priorities and ensure procedures are followed and deadlines are met
- Carry out administrative activities of establishment
- Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
- Assist in the preparation of operating budget and maintain inventory and budgetary controls
- Assemble data and prepare periodic and special reports, manuals and correspondence
- Perform data entry
- Oversee and co-ordinate office administrative procedures
- Resolve conflict situations
- Plan and control budget and expenditures
How to apply
By email
Administrative officer
SPIREX CANADA INC.
Toronto - 35.48kmAdministrative Jobs Full-time
27
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Customer Solutions Agent Full-time Job
Coca-Cola Canada Bottling Limited.
Customer Service L'AssomptionJob Details
As a Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solutions Centre (CSSC) offers exceptional world class service to customers across Canada. Our Customer Solutions Agents deepen customer relationships and are responsible for assisting existing customers to process their beverage orders, execute an equipment service request, and handle customer service inquiries, while accessing and updating multiple systems. This role is critical in supporting the Coke Canada goal of becoming the world’s best independent bottler. You will succeed if you are customer focused, have a strong ability to find the right solution, motivated to achieve sales and service targets, deeply understand our product, execute accurate processes, and can multitask.
We have a hybrid model. You will be required to work a combination of both in office and at home. (Frequency varies by location)
Responsibilities
- Answer incoming calls for sales orders, customer support, equipment service, myCoke website support, and/or general inquiries.
- Execute customer support and equipment service tickets, process delivery requests, modify orders, execute reroute notifications, provide new product information etc.
- Effective handling of customer Chat inquires for the myCoke.com ecommerce platform.
- Participate in outbound calling projects and/or other Customer Solutions initiatives.
- Apply effective first call resolution practices when responding to questions/concerns.
- Strive to meet and exceed contact centre metrics.
- Accurately update customer information and transactions in the Salesforce database
- Successfully offer beverage products to established customers through up-selling and cross-selling to achieve volume and profitability targets.
- Act as a company ambassador by offering best programs and solutions to drive value.
- Deliver professional account management for designated Coca-Cola Customers.
- Utilize effective communication skills to ensure expectations are successfully achieved for both internal/external stakeholders.
- Research account call history and use applicable resources/tools to problem-solve and make appropriate decisions to meet customer’s needs.
- Escalate customer issues within established guidelines in timely manner.
- Understand performance targets to meet and/or exceed goals.
- Learn and abide by Coca-Cola Canada Policies and Procedures. Remain up to date with our product lineup, updates, and process revisions to immediately apply to customer interactions
- Access multiple system applications simultaneously to effectively provide sales and service
- Actively participate in team building and engagement activities.
- Remain on queue per schedule to ensure service levels are achieved daily
- Attendance, schedule adherence and punctuality are essential for this role
- Perform other duties per business needs, as instructed by Management Team
Qualifications
- High School Diploma or equivalent
- 1+ years customer service and/or customer sales experience (Contact Centre experience considered a strong asset)
- Must have excellent telephony/verbal communication skills
- Must have professional written communication skills
- Proven ability to multitask and pivot based on customer needs
- Proven ability to achieve sales, revenue, quality, and accuracy targets
- Demonstrated ability to provide outstanding customer service
- Ability to work independently and in a team environment
- Open to observation and coaching
- Strong ability to problem-solve and provide viable solutions based on customer needs and company objectives
- Experience working in multiple systems and applications
- Strong attention to detail and time management skills
- Demonstrated ability to understand, stay up to date and apply with policies/guidelines accurately
- Experience with Salesforce considered a strong asset
- Proficient with Microsoft Office
- Must have a private home office space (high speed internet connection) during at home shift(s)
Customer Solutions Agent
Coca-Cola Canada Bottling Limited.
L'Assomption - 492.18kmCustomer Service Full-time
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