4108 Jobs Found

Transportation logistics coordinator Full-time Job

ExFlex Transport

Management   Mississauga
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year
Computer and technology knowledge: MS Excel, MS PowerPoint, MS Word and MS Windows

Physical Requirements:

  • The candidates should be accustomed to a fast-paced environment, able to work under pressure, and capable of meeting tight deadlines

Other Requirements:

  • The candidates should be focused on client needs, equipped with efficient interpersonal skills, and excellent in both oral and written communication

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to establish work schedules and procedures, coordinate activities with other work units or departments, and prepare and submit reports
  • The candidates should be able to ensure the smooth operation of computer equipment and machinery, arrange for maintenance and repair work, and resolve work-related problems
  • The candidates should be able to recruit and hire staff, train workers in duties and policies, and arrange training for staff
  • The candidates should be able to coordinate, assign, and review work, requisition or order materials, equipment, and supplies, and plan, organize, and oversee the operational logistics of the organization

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Transportation logistics coordinator

ExFlex Transport
Mississauga - 48.1km
  Management Full-time
  27
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
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Feb 4th, 2024 at 08:50

General Worker Dairy Farm Full-time Job

Stanton Bros Ltd

General Category   Toronto
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates don’t need standard educational qualification such as a high school, bachelor’s degree, a certificate, or a diploma
Experience: Candidates don’t need experience although having experience is an asset
Area of Specialization: Dairy cattle
Automated Systems Experience: Milking system (automated)

Physical Requirements:

  • The candidate should be physically demanding
  • The candidate should be able to pay attention to detail
  • The candidate should be a combination of sitting, standing and walking

Other Requirements:

  • The candidate should be a team player

Responsibilities:

  • The candidate should be able to clean stables, barns, barnyards and pens
  • The candidate should be able to milk cows

Benefits:

  • The employees get to work in a well-known company
  • The employees get to work in a natural environment
  • The employees get to learn advanced farming techniques
  • The employees get paid leaves and sick leaves benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.

By Email:
[email protected]

General Worker Dairy Farm

Stanton Bros Ltd
Toronto - 70.46km
  General Category Full-time
  15
Requirements: Languages: Candidates must have knowledge of the English Language. Education: Candidates don’t need standard educational qualification such as a high school, bachelor...
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Feb 3rd, 2024 at 14:19

Warehouse worker material handling Full-time Job

SPG

General Category   Mississauga
Job Details

 

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to load, unload, and move products and materials by hand or with basic material handling equipment
  • The candidates should be able to operate a variety of equipment to load, unload, and move materials and products
  • The candidates should be able to ship orders, weigh materials and goods, and pack and unpack goods
  • The candidates should be able to install, lash, and secure goods, transport and distribute materials and goods, and operate computerized inventory control systems
  • The candidates should be able to handle hazardous products handling and storage

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Warehouse worker material handling

SPG
Mississauga - 48.1km
  General Category Full-time
  22  -  26
  Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or...
Learn More
Feb 3rd, 2024 at 14:13

Web developer Full-time Job

Multiple Solution Technologies

IT & Telecoms   Brampton
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as College/CEGEP
Experience: Candidates should have experience of 7 months to less than 1 year
Computer and technology knowledge: Android, Java, JavaScript, SQL
Security and safety: Criminal record check

Physical Requirements:

  • The candidates should be able to work under pressure
  • The candidates should be able to sit for extended periods

Other Requirements:

  • The candidate should be accurate and initiative

Candidate Status:

  • Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
  • International Candidates who don’t have a valid Canadian work permit also can apply

Benefits:

  • The candidates will get free parking

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

Web developer

Multiple Solution Technologies
Brampton - 54.14km
  IT & Telecoms Full-time
  32
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as College/CEGEP Experience: Can...
Learn More
Feb 3rd, 2024 at 13:45

Shift manager fast food restaurant Full-time Job

McDonalds Restaurant

Management   Huntsville
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years’
Security and safety: Bondable

Physical Requirements:

  • The candidates should be able to work under pressure in a fast-paced environment, be physically demanding
  • The candidates should be able to work in tight deadlines
  • The candidates should be able to sit, stand, walk for extended periods

Other Requirements:

  • The candidate should be client focus, flexible, should have excellent oral communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to establish methods to meet work schedules, supervise and co-ordinate activities of staff who prepare and portion food
  • The candidates should be able to train staff in job duties, sanitation and safety procedures, estimate and order ingredients and supplies, ensure food service and quality control
  • The candidates should be able to address customers’ complaints or concerns, maintain records of stock, repairs, sales and wastage
  • The candidates should be able to prepare and submit reports, prepare food order summaries for chef, supervise and check assembly of trays
  • The candidates should be able to supervise and check delivery of food trolleys, establish work schedules

Benefits:

  • The candidates will get dental plan, health care plan, group insurance benefits, life insurance, and long-term care insurance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

Shift manager fast food restaurant

McDonalds Restaurant
Huntsville - 242.49km
  Management Full-time
  17.75
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Feb 2nd, 2024 at 11:21

Dispatcher Full-time Job

Day & Ross Inc.

Transportation & Logistics   Hamilton
Job Details

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

 

How You’ll Help: 

•   Ensure accurate reporting.
•   Ability to co-ordinate on road repairs and service of fleet
•   Organized filing and numerous clerical duties depending on shift
•   Must be resourceful using internet and company intranet to maintain company standards
•   Must be a team player willing to participate and support all aspects of operation
•   Punctual and presentable as you will be front line in dealing with customers
•   Must have good command of English language both written and verbal.
•   Capable of using 10-4 phones along with office phones to communicate with drivers
•   Ensure on time delivery to customers
•   Scheduling drivers pick-ups and deliveries
•   Uploading and setting up of scanners
•   Maintain communication with PDC Supervisor for status reports on correct loading by unit and timely departures.
•   Ensure driver concerns reported into dispatch are responded to and closed off within reasonable or expected timelines.  
 

Your Skills and Experience: 

•   Transportation background in dispatch
•   Computer literate in Excel and Word
•   Equipment knowledge is an asset
•   Must have a strong sense of urgency
•   Must be able to work under a flexible work schedule 
•   Must be a hands on operator, trainer, coach and mentor
•   Must be able to build and maintain relationships 
•   Must be a self starter 
•   High School graduate or equivalent 
 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Dispatcher

Day & Ross Inc.
Hamilton - 11.82km
  Transportation & Logistics Full-time
The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhe...
Learn More
Feb 2nd, 2024 at 08:46

Analyst, Employee Transaction Full-time Job

City Of Ottawa

Administrative Jobs   Nepean
Job Details

JOB SUMMARY

Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.

You are responsible for the review, analysis, auditing and completion of transactions that affect employees' pay, leave and benefit entitlements. You interpret and apply policies, guidelines, processes, collective agreements and employment legislation to the review and audit of transactions submitted by departmental supervisors and managers. You also ensure accuracy and compliance, demonstrate a high degree of customer service in resolving issues with clients, including employee, and function as Tier 2 for the resolution of transactional issues that cannot be resolved by the Payroll, Pensions and Benefits Service Centre.

EDUCATION AND EXPERIENCE

Completion of 2 year post-secondary or community college diploma in business or related field

Minimum of 3 years of related experience, preferably in a Human Resources and/or Payroll functional area

KNOWLEDGE

  • Customer service practices
  • Working knowledge of Payroll/HR policies, processes and procedures
  • Microsoft Office Suite (intermediate level) and other corporate standard software, as required
  • Intermediate knowledge of HRIS (preferably SAP)
  • City Collective Agreements, CRA, Employment Standards Act, MFIPPA and other related legislation Demonstrated knowledge of HRIS operation within an HR/Payroll services environment is an asset

COMPETENCIES, SKILLS AND ABILITIES

  • Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
  • Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
  • Apply collective agreement, legislative and policy provisions as they relate to employee transactions
  • Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
  • Demonstrates initiative in troubleshooting, problem-solving and taking corrective action to resolve issues
  • Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
  • Ability to produce spreadsheets and statistical reports
  • Work independently and within a team environment to provide optimal client service
  • Communicate effectively on complex issues
  • Superior client service skills, patient and tactful with clients and staff
  • Highly organized/reliable and flexible
  • Integrity, tact, discretion and good judgment in maintaining confidential information
  • Demonstrates initiative in improving processes and resolving issues;
  • Able to manage time demands and changing priorities
  • Able to handle multiple tasks and work independently with minimum supervision under tight deadlines

WHAT YOU NEED TO KNOW

  • Language Requirement:  English oral, reading, and writing.
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 
  • Note: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024.

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Analyst, Employee Transaction

City Of Ottawa
Nepean - 413.28km
  Administrative Jobs Full-time
  64,175.02  -  75,085.92
JOB SUMMARY Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement...
Learn More
Feb 2nd, 2024 at 08:35

Engineer, Transit Vehicles Full-time Job

City Of Ottawa

Engineering   Ottawa
Job Details

JOB SUMMARY


The Transit Fleet and Facilities Maintenance team provides safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support federally regulated transit services within the City. The work involves planning, developing, managing, implementing, coordinating and monitoring transit vehicle maintenance activities; materials management and warranty activities; and engineering and technical support activities for vehicle maintenance, including reliability and quality process analysis.
 

You provide vehicle-related engineering and technical expertise to Transit Operations through analysis of issues, problem solving, research/development, life cycle analysis and teamwork on special projects.  You support other units within the branch, ensuring best practices, performance measurement, and client-focused service delivery models and designs, in order to maximize existing resources.
 

As one of multiple incumbents in this job, you may be required to perform any/all of the following duties:

  • providing engineering support including design sketches, drawings and work procedures;
  • providing engineering expertise in bus electronic hardware and software systems;
  • providing engineering expertise for the transit vehicle capital acquisition program;
  • providing engineering expertise regarding safety issues for transit vehicles;
  • providing engineering expertise and life cycle management for the Vehicle Refurbishment and Rebuild programs;
  • developing/implementing a Configuration Management Program for transit vehicles and developing/implementing approved modifications for transit vehicles;
  • developing/implementing and supporting a hybrid or other alternative technology program;
  • designing/implementing Trial and Evaluation Programs to provide design and engineering support for projects relating to new requirements, and new technologies; and
  • planning, coordinating and implementing a variety of Transit Operations studies and special projects.

 

You may also assist the manager with engineering expertise in procurement projects and technical specification documentation; and communicate with internal/external clients, liaise with other City of Ottawa centers of expertise, and liaise with federal/provincial government agencies and civilian automotive societies and associations for application and interpretation of standards, regulations and various acts.
 

In addition, you direct the implementation of project strategies, and manage project work, including the financial and human resources related to the project.

EDUCATION AND EXPERIENCE


Completion of 4 year university degree in Engineering, in either Mechanical Engineering or Electronics / Electrical Engineering, depending on the position
 

Minimum of 3 years of experience in the field of systems engineering for vehicles, including the analysis of data, specification development, manufacturing or project management

CERTIFICATIONS AND LICENCES

Licensed Professional Engineer (P.Eng.) with Professional Engineers Ontario (PEO)

KNOWLEDGE

  • Technical knowledge of the design, fabrication, quality control and installations of vehicle electrical and electronic parts, components and systems;
  • Practical knowledge of automotive systems and sub-system designs, and operation
  • Motor vehicle standards and legislation (Canadian Motor Vehicle Safety standards, Society of Automotive Engineer standards, Canadian Safety standards, Ontario Highway Traffic Act regulations)
  • Repair garages and work processes involved
  • Reliability centered maintenance, including reliability, maintainability, and availability 
  • Vehicle technology including performance and technical specifications
  • Business software and information systems (SAP, maintenance management information systems, Project management)
  • Engineering and Configuration Change Management
  • Quality Assurance and Control standards and methodology applicable to automotive industry
  • Life Cycle Management and Life Cycle Costing of equipment
  • Principles/techniques of project management
  • Knowledge of data collection, validation, analysis, and uses
  • Knowledge of drafting software tools such as AutoCAD or MicroStation

COMPETENCIES, SKILLS AND ABILITIES

  • Able to work independently, with minimum supervision, and collaboratively with all staff as part of a team  
  • Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, and to deal effectively with multiple projects/demands, conflicting priorities, pressures and deadlines
  • Able to research and analyze issues, interpret trial results, make decisions, develop appropriate solutions and formulate recommendations
  • Able to work collaboratively and to bring conflicting points of view to consensus
  • Possess computer literacy in MS Office Suite in a Windows environment, including use of the intra/Internet 
  • Possess analytical skills using fleet maintenance data 
  • Possess excellent interpersonal, communication, and report writing skills
  • Able to present information to internal/external audiences
  • Analytical and attentive to detail
  • Innovative and resourceful
  • Able to demonstrate sound judgement  
  • Able to demonstrate tact and diplomacy
  • Possess initiative and self-motivation
  • Flexible and adaptable to deal with shifting priorities 
  • Possess a work record of good attendance and job performance

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Engineer, Transit Vehicles

City Of Ottawa
Ottawa - 418.89km
  Engineering Full-time
  75,550.02  -  95,546.36
JOB SUMMARY The Transit Fleet and Facilities Maintenance team provides safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support federall...
Learn More
Feb 2nd, 2024 at 08:31

Senior Telecommunications & Contact Centre Support Analyst Full-time Job

Tangerine Canada

Marketing & Communication   Toronto
Job Details

The Role

 

The Senior Telecommunications & Contact Centre Support Analyst is responsible for ensuring the ongoing 24/7 operations of Voice System, Contact Centre, Digital Signage, Back Office Call Recording Platforms, Fax over IP solution and Readerboard/Wallboard solution for Contact Centre by providing the most effective service. Duties include: monitoring systems, providing timely responses to queries and alarms and working with vendors to effectively support the Tangerine production environment and proactively make recommendations for system enhancements and performance. This role has responsibility to ensure that systems and applications are compliant according to Tangerine compliance and address all security vulnerabilities. This role also creates and maintains documentation for call flows for back-office Voice System, procedures, systems configuration and all communication line details. This position will report directly to the Senior Manager, Telecommunications and Contact Centre Solutions.

 

 

Some of the Key Accountabilities include:

 

  • Administer and respond to inquiries on: AudioCodes Session Board Controller and Media pack; Skype for Business Enterprise Voice; Microsoft Teams Voice; Call recording Platforms (AudioCodes SmartTap and ASC); Poly meeting rooms solution for audio and video conferencing; Fax over IP solution; PRIs, SIP trunks, Toll-free Numbers and DIDs; Digital Signage solution; Readerboard/Wallboard solution for contact centre & Contact centre phones deployment and troubleshooting (Poly VVX)
  • Good experience with Genesys Contact Centre platform (IVR, Inbound, Outbound, Reporting, e-Services, Dialer, Call recording and Logs Analysis)
  • Assist the contact center team on Genesys platform (pure connect on premises and cloud)
  • Good experience with Microsoft Teams
  • Administer and Document Skype for Business Enterprise Voice platform and Response Groups
  • Administer, configure and document Skype call recording and Teams call recording platforms
  • Administer, configure, upgrade, document and maintain Fax over IP solution
  • Document and maintain Digital Signage and Contact Center Readerboard solution
  • Responsible for maintaining ongoing security patches for all supported systems ensuring on-time resolution of vulnerabilities according to Tangerine compliance
  • Ensure systems are being backed up and validate if errors occur, ensure timely response for resolution
  • Create and maintain telecommunication procedures, checklists and documentation. Ensure workflows and voice communication line detailed information is current
  • Provide timely response to queries, Helpdesk tickets/requests and reports/escalates issues relating to the Telecommunications infrastructure
  • Prepare, evaluate or facilitate training to general and technical staff on Telecommunication systems
  • Provide support to IT Development initiatives in matters relating to Telecommunications
  • Maintain vendor relationships to effectively support our environments and proactively makes recommendations for systems enhancements and performance
  • Assist in the planning and implementation stages of relevant Telecommunication projects
  • Executive support for Tangerine departments in their individual communication events when required
  • Manage Telecommunication system performance, capacities and utilization through planning monitoring and tuning
  • Maintain and Monitor SIP Trunk and PRI circuits
  • Configure, Upgrade, Document, Maintain and manage Audiocodes and SBC/MP gateways
  • Deploy, support and prepare documentation for Poly meeting room solution
  • Should be able to work on site at least 3 days per week

 

 

What You Will Bring to Succeed:

 

  • University or College Degree in Computer/Electrical Engineering or related subject
  • Minimum 5 years of work experience with Telecommunications, Telephony and Contact Centre systems
  • Experience with the Genesys Contact Centre Platform
  • Well-versed with Audio Codes Gateway/Session Boarder Controller and Media Packs
  • Experienced with Poly Real Presence, Poly VVX phones, Poly RealConnect
  • Planning and configuration of Skype for Business phones experience
  • Configure, deploy and manage MS Teams devices experience
  • MS Teams Telephony experience
  • Voice call recording and call routing, Digital Signage and Content display experience
  • Networking and VOIP technologies, Hands-on experience with SIP solutions experience
  • Migration experience from Skype to Teams is nice to have

Senior Telecommunications & Contact Centre Support Analyst

Tangerine Canada
Toronto - 70.46km
  Marketing & Communication Full-time
The Role   The Senior Telecommunications & Contact Centre Support Analyst is responsible for ensuring the ongoing 24/7 operations of Voice System, Contact Centre, Digital Signa...
Learn More
Feb 2nd, 2024 at 08:09

Senior Telecommunications & Contact Centre Support Analyst Full-time Job

Tangerine Canada

Marketing & Communication   Toronto
Job Details

The Role

 

The Senior Telecommunications & Contact Centre Support Analyst is responsible for ensuring the ongoing 24/7 operations of Voice System, Contact Centre, Digital Signage, Back Office Call Recording Platforms, Fax over IP solution and Readerboard/Wallboard solution for Contact Centre by providing the most effective service. Duties include: monitoring systems, providing timely responses to queries and alarms and working with vendors to effectively support the Tangerine production environment and proactively make recommendations for system enhancements and performance. This role has responsibility to ensure that systems and applications are compliant according to Tangerine compliance and address all security vulnerabilities. This role also creates and maintains documentation for call flows for back-office Voice System, procedures, systems configuration and all communication line details. This position will report directly to the Senior Manager, Telecommunications and Contact Centre Solutions.

 

 

Some of the Key Accountabilities include:

 

  • Administer and respond to inquiries on: AudioCodes Session Board Controller and Media pack; Skype for Business Enterprise Voice; Microsoft Teams Voice; Call recording Platforms (AudioCodes SmartTap and ASC); Poly meeting rooms solution for audio and video conferencing; Fax over IP solution; PRIs, SIP trunks, Toll-free Numbers and DIDs; Digital Signage solution; Readerboard/Wallboard solution for contact centre & Contact centre phones deployment and troubleshooting (Poly VVX)
  • Good experience with Genesys Contact Centre platform (IVR, Inbound, Outbound, Reporting, e-Services, Dialer, Call recording and Logs Analysis)
  • Assist the contact center team on Genesys platform (pure connect on premises and cloud)
  • Good experience with Microsoft Teams
  • Administer and Document Skype for Business Enterprise Voice platform and Response Groups
  • Administer, configure and document Skype call recording and Teams call recording platforms
  • Administer, configure, upgrade, document and maintain Fax over IP solution
  • Document and maintain Digital Signage and Contact Center Readerboard solution
  • Responsible for maintaining ongoing security patches for all supported systems ensuring on-time resolution of vulnerabilities according to Tangerine compliance
  • Ensure systems are being backed up and validate if errors occur, ensure timely response for resolution
  • Create and maintain telecommunication procedures, checklists and documentation. Ensure workflows and voice communication line detailed information is current
  • Provide timely response to queries, Helpdesk tickets/requests and reports/escalates issues relating to the Telecommunications infrastructure
  • Prepare, evaluate or facilitate training to general and technical staff on Telecommunication systems
  • Provide support to IT Development initiatives in matters relating to Telecommunications
  • Maintain vendor relationships to effectively support our environments and proactively makes recommendations for systems enhancements and performance
  • Assist in the planning and implementation stages of relevant Telecommunication projects
  • Executive support for Tangerine departments in their individual communication events when required
  • Manage Telecommunication system performance, capacities and utilization through planning monitoring and tuning
  • Maintain and Monitor SIP Trunk and PRI circuits
  • Configure, Upgrade, Document, Maintain and manage Audiocodes and SBC/MP gateways
  • Deploy, support and prepare documentation for Poly meeting room solution
  • Should be able to work on site at least 3 days per week

 

 

What You Will Bring to Succeed:

 

  • University or College Degree in Computer/Electrical Engineering or related subject
  • Minimum 5 years of work experience with Telecommunications, Telephony and Contact Centre systems
  • Experience with the Genesys Contact Centre Platform
  • Well-versed with Audio Codes Gateway/Session Boarder Controller and Media Packs
  • Experienced with Poly Real Presence, Poly VVX phones, Poly RealConnect
  • Planning and configuration of Skype for Business phones experience
  • Configure, deploy and manage MS Teams devices experience
  • MS Teams Telephony experience
  • Voice call recording and call routing, Digital Signage and Content display experience
  • Networking and VOIP technologies, Hands-on experience with SIP solutions experience
  • Migration experience from Skype to Teams is nice to have

Senior Telecommunications & Contact Centre Support Analyst

Tangerine Canada
Toronto - 70.46km
  Marketing & Communication Full-time
The Role   The Senior Telecommunications & Contact Centre Support Analyst is responsible for ensuring the ongoing 24/7 operations of Voice System, Contact Centre, Digital Signa...
Learn More
Feb 2nd, 2024 at 08:09

Cloud Operations Engineer (Production Support) Full-time Job

Tangerine Canada

IT & Telecoms   Toronto
Job Details

The team:

Our Tangerine Cloud Operation Team is responsible for building and operating Cloud based solutions (on-premise & Public Cloud), supporting Tangerine’s 24x7 internal and client-facing applications.

 

The role:

Reporting to the Director, Infrastructure, you will administer the Operation of Tangerine’s cloud platform; develop & implement standardized Operational practices and ensure that applications and services are deployed in accordance with such practices.

 

You will be a part of a dedicated team of Cloud Operation professionals in a flexible working environment, including flexible opportunities to work both remotely and in an office location.

 

In this role, you will be expected to provide rotational 24x7, on-call support & rotational after-hours project deployments in the evenings or weekends.

 

Is this role right for you?

  • You are eager to explore emerging technologies in Cloud and Kubernetes space that relate to Tangerine’s needs and implement those technologies in Hybrid environments.
  • You can work to support all (both Production and non-Production) Cloud platform environments and applications.
  • You are ready to install, configure, upgrade, capacity plan, optimize, operate, and troubleshoot Services and Applications on Kubernetes clusters (on premise/Cloud).
  • You are keen to establish and maintain High Availability, Business Continuity, and Disaster Recovery processes for supported platforms and applications.
  • You thrive at ensuring that the systems and platforms under your care are safe and security compliant to safeguard the trust of your clients.
  • You excel at identifying opportunities to automate processes and implement best practices.
  • You take pride in your depth of knowledge and experience with configuring, installing, and operating the Kubernetes platform.
  • You are motivated to ensure that platforms and applications under your care are optimized for performance and Operational resilience.

 

Do you have the skills that will enable you to succeed in this role?

  • You possess solid communication (verbal/written) skills to convey technical information to both technical and non-technical audiences. Furthermore, you also have good interpersonal skills to build relationships with internal and external business partners and vendors.
  • You have at least 8+ years of progressive hands-on technical working experience with Operational Support in a real-time client-facing environment.
  • You have at least 2+ years of hands-on technical working experience in supporting Cloud Operations (GCP preferred) in real-time Production Environments running business-critical workloads.
  • You have at least 3+ years of hands-on technical working experience in supporting real-time Operational Kubernetes environments.
  • You must have hands-on technical working experience in the administration and configuration of Anthos on-premise and/or GCP.
  • You must have hands-on technical working experience in the administration of Anthos Service Mesh (ASM) and Anthos Config Management (ACM)/Istio.
  • You have at least 3+ years of hands-on technical working experience in writing scripts and code to automate processes.
  • You have at least 3+ years of hands-on technical working experience with administering Linux and/or UNIX operating systems.
  • You have at least 3+ years of hands-on technical working experience in supporting Client-facing real-time business critical systems (e.g., financial services, healthcare, retail).
  • You can demonstrate a proven ability to work with and implement DevOps concepts.
  • You have hands-on technical working experience in integrating with job scheduling tools in a hybrid cloud environment.
  • You possess excellent critical thinking skills and the ability to troubleshoot complex technical issues.
  • You can adapt to working in a fast-paced, collaborative team environment.
  • You must have attention to detail and a commitment to delivering high-quality results.
  • Completion of a post-secondary education in Computer Science, Engineering or in a related technology-based stream.

 

What's in it for you?

  • You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
  • You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
  • You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
  • You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
  • You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

Cloud Operations Engineer (Production Support)

Tangerine Canada
Toronto - 70.46km
  IT & Telecoms Full-time
The team: Our Tangerine Cloud Operation Team is responsible for building and operating Cloud based solutions (on-premise & Public Cloud), supporting Tangerine’s 24x7 internal a...
Learn More
Feb 2nd, 2024 at 08:06

Client Administration Officer Full-time Job

Scotiabank

Administrative Jobs   Toronto
Job Details

The Client Administration Officer provides back-office support to our Dynamic Funds clients through researching and resolving trade requests.

 

Is this role right for you? In this role you will:

  • Maintain a high level of service to clients by ensuring the client’s requests are processed accurately and efficiently
  • Sort, scan, and index incoming mail
  • Process financial & non-financial mutual fund transactions
  • Place outbound calls to resolve issues
  • Respond to escalated calls from clients and provide appropriate resolution and knowledge
  • Investigate and track system issue and develop workarounds/solutions
  • Work with the leader to define and enhance procedures
  • Proactively work with the team to provide solutions to problems and potential issues
  • Improve service levels by continually reviewing process/procedures and identifying opportunities for enhancements
  • Participate in special projects/assignments and perform other duties as required

The Must Haves:

  • Completed post-secondary education
  • A minimum 2 to 3 years’ experience in a client service or back-office environment
  • Knowledge of industry databases (i.e., iFAST, AWD)
  • Knowledge of the mutual fund industry & products (funds, account characteristics, industry knowledge)
  • Canadian Investment Funds Course is an asset
  • Fluent in English and French is an asset

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

  • Strong problem-solving skills
  • Strong attention to detail
  • Effective verbal & written communication skills
  • An ability to prioritize & organize incoming work
  • Excellent time management skills
  • An ability to work in a fast-paced, constantly changing environment
  • An ability to multi-task
  • An ability to meet and maintain specified minimum productivity and quality standards
  • The ability to maintain good call efficiency while maintaining quality client service

 

This posting will expire on February 8th.

Client Administration Officer

Scotiabank
Toronto - 70.46km
  Administrative Jobs Full-time
The Client Administration Officer provides back-office support to our Dynamic Funds clients through researching and resolving trade requests.   Is this role right for you? In this...
Learn More
Feb 2nd, 2024 at 07:21

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