1838 Jobs Found
Customer Support Specialist Full-time Job
Customer Service MississaugaJob Details
Responsibilities
- Execute Weekly happy calls after repair completion / Make call back to customers after repair completed to collect feedback (same as NPS questions indicated in the NPS report).
- Follow up with all assigned SROs on daily basis to prevent unnecessary trips for repair.
- Follow up with parts dept on pending orders or back orders.
- Monitor and answer social media (fb, instagram, twitter, reddit) service feedback
- Receive escalated cases from T2 (VOC, Repair status, parts availability...)
- Daily Handling of VOC the triage for all escalations including investigating and collecting evidence and POP
- Create RMA for escalated non-repairable cases reported by both CC and ASC
- Escalate Exchanges requests to ECR.
- Receive all technical inquiries from T2 and provide solution.
- Create Technical bulletin for call center.
- Ship FW to customers if required.
- Improved FCR by training and coaching front-line agents.
- Support with training of the Front line on new policies and procedures and all communications from Canada back office and provide training report.
Requirements
- Associate’s or Bachelor’s degree preferred.
- Minimum 1 year of experience in customer service-related position in a service industry.
- Strong communication and problem-solving skills.
- Attention to details and ability to maintain accurate records.
Customer Support Specialist
LinHR Consulting Inc
Mississauga - 49.13kmCustomer Service Full-time
50,000 - 51,000
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Administrative Assistant Full-time Job
Administrative Jobs MississaugaJob Details
Job Summary
Under the general direction of the Councillor and functional guidance of the Councillor’s Executive Assistant the Administrative Assistant, Ward 7 will carry out the daily duties of the Council Office.
The successful candidate will be considered for the duration of the Elected Official’s term of Office. The current term ends November 14, 2026. There will be an opportunity for renewal should the Elected Official remain in office for another term.
This position is eligible for the following benefits: Three Weeks Vacation, Two Personal Paid Days, Extended Health Care (Vision, Prescriptions, Paramedical, etc), Dental Care, Basic Employee Life Insurance, Accidental Death & Dismemberment, Optional Life Insurance, Optional Critical Illness Insurance and eligible to elect to join the OMERS Pension Plan.
Duties and Responsibilities
The successful candidate will:
• Ensure the Councillor is relieved of all administrative details as it relates to the day-to-day running of the office.
• Assume primary responsibility for the review, distribution, and response to all incoming correspondence and telephone inquiries to appropriate staff member.
• Forward inquiries, which are not routine or general, to Executive Assistant for follow-up and action.
• Receive and respond to in-person, telephone and email inquiries from the public.
• Drafting correspondence on behalf of the Councillor (written).
• Updating and maintaining spreadsheets and databases, and data entry.
• Photocopying, opening and distributing mail, and other general clerical duties.
• Maintaining and updating the Councillor’s contact list.
• Budget monitoring experience required.
• Working knowledge in a Windows environment with experience in the Internet and web posting and social media postings and website creation/maintenance.
• Attend and assist in the organization of events.
• Liaise with other Councillors, Councillors Assistants, senior management, other government officials, constituents and community representatives as required.
• General office support activities with the Councillor’s Executive Assistant.
• May undertake other activities consistent with the requirements of the Councillor’s office, such as attending site visits, meeting with constituents and representing the Councillor as required.
• Required to prepare social media posts and communication pieces for the Councillor.
Skills and Qualifications
• Post- secondary education with two to five years’ experience in an administrative related position is required.
• Minimum of 3 years of experience working with elected official is highly preferred.
• Knowledge of the City sufficient to obtain information in response to constituent questions and issues and to refer constituents.
• Knowledge of the mandate and structure of Council and its committees is highly preferred.
• Knowledge of various MS Office applications including Word, PowerPoint, Excel, and Outlook
• Knowledge of office systems and procedures.
• Energetic, motivated and a self-starter.
• Deal effectively with time frames and deadlines, and work effectively under pressure.
• Deal effectively with people under circumstances where the other party can be highly irate and unreasonable.
• Strong ability to multitask and take on a variety of assignments.
• Organize, prioritize and manage tasks and responsibilities toward timely completion, adjusting priorities as required.
• Ability to maintain composure in stressful and difficult situations.
• Ability to demonstrate a high level of tact and diplomacy when dealing with constituents, other Councillors, senior management, different levels of government, etc.
• Excellent written and oral communication and listening skills.
• Criminal Record and Judicial Matters Check will be required of the successful candidate, as a condition of employment, at their own expense
Hourly Rate/Salary: $32.39 - $43.18 (Based on Salary Grade C $ 58,942.00 - $ 78,592.00
Hours of Work: 35
Work Location: Civic Centre
Organization Unit: M&C/Councillor's Office - W7
Department/Division/Section: CMO/City Manager's Office , M&C/Mayor's Office , Councillor's Office
Non-Union/Union: Non Union
Administrative Assistant
City Of Mississauga
Mississauga - 49.13kmAdministrative Jobs Full-time
58,942 - 78,592
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Administration officer | LMIA Approved Full-time Job
Administrative Jobs MississaugaJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates need experience of 1 year to less than 2 years
Computer and technology knowledge: Candidates must have knowledge of MS Excel, MS Office and MS Word
Physical Requirements:
- The candidate should be able to work under pressure, in fast-paced environment, maintain tight deadlines, pay attention to detail and also for large workload
Other Requirements:
- The candidate should be able to work in a flexible environment and also in an organized way
- The candidate should be reliable
Responsibilities:
- The candidate should be able to review, evaluate and implement new administrative procedures, establish work priorities and ensure procedures are followed and deadlines are met and also oversee and co-ordinate office administrative procedures
- The candidate should be able to delegate work to office support staff
- The candidate should be able to carry out administrative activities of establishment and also assemble data and prepare periodic and special reports, manuals and correspondence
- The candidate should be able to assist in the preparation of operating budget and maintain inventory and budgetary controls
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Administration officer | LMIA Approved
INCREDIBLE CONSULTING INC.
Mississauga - 49.13kmAdministrative Jobs Full-time
27
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Cook Part-time Job
Tourism & Restaurants MississaugaJob Details
Love to cook! Do you want to test your culinary skills under internationally trained chefs and also be eligible for gratuity sharing? Come and join us at the City of Mississauga. We are currently looking for qualified cooks to work in team-oriented, fast paced, guest focused location at the City of Mississauga.
Duties and Responsibilities
- Ability to work independently of Full Time, Permanent staff including in absence of Chef for minor events and functions (preps, portion, cook, serve)
- In absence of Chef, provide direction to other Part Time Staff
- Follow specific recipes set by Chef
- Prepare proteins and cook dishes including a la carte items
- Monitor inventory control and monitor par stock levels
- Coordinate timely food service in the kitchen
- Assist Chef/Supervisor in day to day operation of the kitchen
- Assist in the ordering of product
- Maintaining proper procedures for cleaning dishes and kitchen utensils
- Provide the highest level of customer service on a consistent basis
- Other duties as assigned.
Skills and Qualifications
- Minimum 2 years culinary work experience/and or formal training with strong food preparation, cooking and presentation skills.
- Food Handlers Certification required.
- Smart Serve certification required
- Emergency First Aid/CPR "B" Certification required within 6 months of your employment
- Knowledge of WHMIS and Occupational Health & Safety
- Must be able to work weekdays, weekends, holidays and a variety of early morning and late evening shifts
- Light Lifting Required
- Must be flexible to work at the following locations, Q-Banquet located at the Civic Centre, Living art centre, BraeBen Golf course.
May also be needed at Lakeview golf course, Lakefront promenade, Malton youth hub. However this is based on skills, and availability to get there.
Hourly Rate/Salary: 19.22 - 22.84 *Eligible for gratuity sharing
Grade: PC
Hours of Work: upto 24 hrs
Work Location: Various Locations
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , South District
Non-Union/Union: Non Union
Cook
City Of Mississauga
Mississauga - 49.13kmTourism & Restaurants Part-time
19.22 - 22.84
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Administrative Officer Full-time Job
Administrative Jobs MississaugaJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualification such as a secondary (high) school graduation certificate
Experience: Candidates need an experience of 7 months to 1 year
Supervision: 5-10 people
Computer and Technology Knowledge:
Electronic mail, Electronic scheduler, Spreadsheet, MS Excel, MS Office, MS Outlook, MS PowerPoint, MS Windows, MS Word
Physical Requirements:
- The candidate should be able to work in a fast-paced environment
- The candidate should be able to work under pressure
- The candidate should be able to work under tight deadlines
- The candidate should be able to pay attention to detail
- The candidate should be able to handle large workloads
Other Requirements:
- The candidate should have an effective interpersonal skills
- The candidate should have an excellent oral communication skills
- The candidate should have an excellent written communication skills
- The candidate should be able to work in a flexible environment
- The candidate should be able to work in an organized way
- The candidate should be someone who can be relied on
Responsibilities:
- The candidate should be able to review, evaluate and implement new administrative procedures
- The candidate should be able to delegate work to office support staff
- The candidate should be able to establish work priorities and ensure procedures are followed and deadlines are met
- The candidate should be able to carry out administrative activities of establishment
- The candidate should be able to administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
- The candidate should be able to coordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
- The candidate should be able to assist in the preparation of operating budget and maintain inventory and budgetary controls
- The candidate should be able to assemble data and prepare periodic and special reports, manuals and correspondence
- The candidate should be able to oversee and coordinate office administrative procedures
Benefits:
- The employees get various advancement opportunities
- The employees get to work in a well-known company
- The employees get health benefits in a form of a health care plan
- The employees get other long-term benefits
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.
By Email:
[email protected]
By mail
600 Orwell Street suite 22
Mississauga, ON
L5A 3R9
Administrative Officer
Lakeview Millwork Ltd.
Mississauga - 49.13kmAdministrative Jobs Full-time
25.64
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Welder Full-time Job
Maintenance & Repair MississaugaJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to interpret welding process specifications, operate manual or semi-automatic, fully automated welding equipment, and read and interpret welding blueprints, drawings, specifications, manuals, and processes
- The candidates should be able to examine welds to ensure they meet standards and/or specifications, operate manual or semi-automatic flame-cutting equipment, and operate brakes, shears, and other metal shaping, straightening, and bending machines
- The candidates should be able to fit, braze, and torch-straighten metal, operate previously set-up welding machines to fabricate or repair metal parts and products, and operate previously set-up brazing or soldering machines to bond metal or fill holes, indentations, and seams of metal
- The candidates should be able to start up, shut down, adjust, and monitor a robotic welding production line, and maintain and perform minor repairs on welding, brazing, and soldering equipment
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
Welder
Alternative Metals Ltd.
Mississauga - 49.13kmMaintenance & Repair Full-time
28.60
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Administrative Assistant Full-time Job
Administrative Jobs MississaugaJob Details
Provide timely and accurate administrative and clerical support. Using advanced computer skills and strong organization abilities, aids in the efficient day-to-day operation of the team/ department.
Duties and Responsibilities
Under the direct supervision of the Facility Manager, the successful candidate will perform a variety of administrative support duties for the business unit. Duties will include, but not limited to:
- Prepare correspondence, reports, agendas, minutes, manuals, documents and spreadsheets
- Perform a variety of clerical duties, including opening, sorting, preparing and distributing mail, maintaining current accounts, files, works in progress financial files, photocopying
- Preparing deposits, maintaining cash control records, ensuring compliance to cash handling and inventory standards
- Coordinating meetings, ordering supplies, preparing journal vouchers and Concur invoice payments
- Deal with public inquiries as it relates to programs, services and rentals in the community centre
- Liaise with customers regarding rental set ups and Municipal Alcohol Policy (MAP) functions
- Enter all payroll data into SAP for Part Time and Full Time Staff and provide SAP support with requisitions
- Maintain central filing systems using OMNIRIM and by following records retention by-laws
- Assist, when required, with completing Quest 2 evaluations on programs as a member of the facility team
- Participate regularly in Manager On Duty Shifts which includes the flexibility to work evenings and weekends
- Perform other related duties as assigned
Skills and Qualifications
- Graduation from a post-secondary program in administrative/business support or related program
- 2 to 3 years administrative experience or equivalent combination of education and experience
- Advanced MS Office, including Word, Excel, PowerPoint, basic knowledge of Access or Visio
- Experience with SAP time and labour
- Experience with MS Outlook: e-mail, tasks, meetings, scheduling of calendars
- Experience with SAP Concur Invoice, SAP Fiori
- Experience with Recreation Management Software
- Previous cash handling experience
- Excellent organizational, oral and written communication skills
- Strong ability to multi-task and deal effectively with all levels of staff and the public
- Ability to prioritize and meet deadlines in a fast paced environment
- HIGH FIVE ® Principles of Healthy Child Development and Quest 2 Certifications are required (or willing to obtain within the first 6 months of start date)
- Standard First Aid/CPR C certification is required
Hourly Rate/Salary: $ 51,800.00 - $ 69,067.00
Hours of Work: 35
Work Location: Malton CC
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , North District
Non-Union/Union: Non Union
We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.
All personal information is collected under the authority of the Municipal Act.
Administrative Assistant
City Of Mississauga
Mississauga - 49.13kmAdministrative Jobs Full-time
51,800 - 69,067
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Operations Manager Full-time Job
Management MississaugaJob Details
The Operations Manager is responsible for overseeing the operation of a large, time sensitive delivery and logistics operation that meets the expectations and need of customers. This includes all day-to-day opeations, as well as contributing to annual budgeting and planning.
How You’ll Help:
Managing Operations:
- Works with the Dedicated Leadership Team to ensure operations meet or exceed customer and corporate requirements for unit cost, service quality and responsiveness.
- Works closely with the Director Operations on operational plans, goals, and contributing to future innovations.
- Ensures a preventative maintenance program is in place and effective for fleet and equipment.
- Develops, implements and tracks on a monthly basis, an operational "dash board" for visual understanding of performance against plan elements.
- Ensure all external stakeholder processes are followed and adhered to (SOP, SOS, JES,…).
- Manages 3rd party relations with brokers, broker-drivers, customers, and support service.s
- Leads a safe workplace culture and ensures all safety requirements are met.
Leadership:
- Provides leadership to supervisor(s), to ensure alignment with operational and customer expectations.
- Develops a culture of safety, professionalism and service excellence in all areas of operations.
- Maintains policies and procedures to ensure compliance with Federal and Provincial transportation requirements.
- Ensures all incidents (such as personal injuries; transportation collisions; spills etc) are promptly reported, documented, root causes identified and corrective/preventative measures implemented
- Manages the dispatch function to ensure drivers are scheduled to meet company deliveries on time, including customer service reporting for customer relations.
- Manages Brokers and Broker-Drivers, including, but not limited to driver schedules, equipment utilization, and driver contracts.
- Provides mentoring and guidance through performance management process, including the establishment of objectives, conducting performance reviews, pay recommendations, development planning, and succession planning.
- Oversees and manages professional development to support leadership development program.
- Motivates and engages staff and develops effective peers, managers and clients.
Administration:
- Contributes to the development of annual budgets
- Manages to an annual operating budget
- Ensures compliance with all company and legislative reporting requirements.
Your Skills and Experience:
- Post secondary education, preferably in a field related to transportation or logistics
- A suitable combination of education and experience may also be considered
- Previous experience in the transportation industry, including operations, dispatch, and/or dock supervision or management
- Advanced communication skills both verbal and written
- Computer skills – accuracy, MS products, AS400, web based programs, RF Scanners
- Strong trouble-shooting and problem solving skills
- Demonstrated customer relationship skills
- Strong conflict resolution skills
- Ability to work under pressure and to deadlines with an appropriate sence of urgency
- Ability to champion business needs in a collaborative manner to staff and colleagues
- Results focused
- Must be a self starter
- Knowledge of various type of equipment is an asset (i.e., trucks, trailers, jacks, etc.)
- Strong commitment to workplace safety
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Operations Manager
Day & Ross Inc.
Mississauga - 49.13kmManagement Full-time
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Bricklayer (LMIA Approved) Full-time Job
Construction Jobs MississaugaJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates need experience of 3 years to less than 5 years
Location: 2444 Haines Road, Mississauga, ON, L4Y 1Y6
Physical Requirements:
- The candidate should be able to handle heavy loads, stand for extended periods and also for bending, crouching, kneeling
- The candidate should be physically strong
Responsibilities:
- The candidate should be able to prepare and lay bricks, concrete blocks, structural tiles or other masonry units, lay bricks, stone or similar materials to provide veneer facing, construct and install prefabricated masonry units, build patios, garden walls and other decorative installations and also cut and trim bricks and concrete blocks to specification using hand and power tools
- The candidate should be able to work at heights, on scaffolding or swing stages
- The candidate should be able to read and interpret blueprints/sketches/specifications
Benefits:
- The employees get financial benefits as per collective agreement
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Bricklayer (LMIA Approved)
Rivervalley Masonry Group Ltd
Mississauga - 49.13kmConstruction Jobs Full-time
46.96
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Events Coordinator Full-time Job
Management MississaugaJob Details
Job Summary
Reporting to the Supervisor, Event Bookings, the Coordinator, Events - Food Services will be responsible for co-ordination and booking a variety of food service functions, conferences, and events. The Coordinator, Events – Food Services will organise, plan and communicate event details to on premises staff at multiple locations.
Duties and Responsibilities
- As the first point of contact for internal and external customers, you will:
- Work with the food services management team to develop a sound approach to the marketing of food and beverage banquet facilities to customers.
- Have the ability to identify the client's need and evaluate their requirements
- Provide cost estimates and banquet event orders in a timely manner.
- Assist with menu planning based on communication received from the culinary team.
- Obtain/record event details on banquet event orders; confirm booking reservation in city system (ActiveNet); effectively communicate even details/service requirements and updated to all related venues.
- Upsell and maximise revenue potential.
- Follow-up with clients upon event completion.
- Attend food and beverage trade shows for the purposes of business development and sales; develop customer "friendly" service/resource programs.
- Assist client with planning to ensure the banquet "experience" (event coordination/timing, ceremony/floor/conference/meeting set-ups, wine/bar service, menu selection, linens and music/decorations) meet expectations and is well received.
- Update on a regular basis date entry for a variety of administrative documents/reports.
- Process invoices for banquet/catering services and forward them to the customer service centre.
- Work with administrative staff on monthly revenue reconciliation.
- Act as a resource for Food Services and venue staff with respect to details and logistics.
- Perform other duties as assigned.
Skills and Qualifications
- Graduate of a post secondary program in a Hospitality or Event Management program with at least 5 years progressive event coordination responsibility in restaurants/catering, and or conference/event coordination, sales and marketing experience.
- Must possess Smart Serve Certification and willing to obtain First Aid/CPR, Food Handlers and WHMIS certification within 6 months of hire.
- Experience and robust working knowledge of wedding etiquette/planning, banquet styles of service, cocktail receptions, conference/meeting requirements, golf tournaments, theatre events.
- Extensive knowledge of Alcohol and Gaming Commission of Ontario rules, regulations and endorsements required.
- Competent computer literacy in MS Word, Outlook and Excel.
- Ability to learn and apply various other software programs including: ActiveNet Report Printing, SAP systems and Silverware Point of Sale (or comparable POS systems) and event management software.
- Excellent customer service skills with the ability to establish effective working relationships with both external and internal customers/coworkers by way of excellent oral and written communication skills.
- Ability to work in a fast-paced work environment including strong organizational skills with the ability to prioritize, multitask and work under tight timelines.
- Must be able to work effectively in a team setting as well as independently.
- Excellent organizational skills with the ability to prioritize, follow-up, as well as exercise good judgement with customer requests.
- Knowledge of corporate business trends, ability to prepare estimates and Request for Proposal (RFP's) accurately.
- The ability to work flexible hours including evenings, weekends and holidays is required.
- Must possess a Valid Class "G" drivers license. Access to a vehicle to attend various locations and events is required.
Hourly Rate/Salary: $67,068.00 - $89,424.00
Hours of Work: 40
Work Location: Civic Centre
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , South District
Non-Union/Union: Non Union
Events Coordinator
City Of Mississauga
Mississauga - 49.13kmManagement Full-time
67,068 - 89,424
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Specialist Systems, IT Temporary Job
IT & Telecoms MississaugaJob Details
Vacancy Type: Temporary - - 2 Year and 3 Year Contract
Number of Positions: 2
Closing Date: 07/18/2024
Job Summary
The City of Mississauga is looking for a passionate and talented IT Network Specialist to join our Network Data team. Reporting to the Network Data team Supervisor, you will be supporting IT team members and interacting with business units to implement and resolve IT issues. This will include, but not limited to, resolving Helpdesk tickets, implementing firewall rules, pre-configuring and replacing networking equipment, and project assignments.
This position will be required to work in a hybrid work arrangement. Our offices are located at Mississauga City Hall, 300 City Centre Drive in Mississauga.
Duties and Responsibilities
The successful candidate will:
- Achieve service excellence as part of a high-performance team working with 50\50 operational work and project delivery.
- Strong interpersonal skills and high level of motivation and professionalism as well as ability to work with various IT groups and client facing teams is essential.
- Participate as a team member to provide Network support to the business areas.
- Ensure 100% availability and acceptable performance of City technology by proactively monitoring all City Systems and applications and taking immediate remedial action to address any deficiencies.
- Responsible for maintaining all systems owned by the Network team at an optimal level of performance.
- Develop, prepare and maintain supporting documentation of Network infrastructure systems\ applications, SOP’s, configuration documentation, RFC’s.
- Proactively monitor automated alerts and respond with timely resolution to Systems deficiencies and problems.
- Occasional work outside of regular business is a requirement of the job. On-call duty based on a rotational schedule may be a requirement.
- Excellent documentation skills, ability to create environment diagrams and systems documentation
- Excellent analytical and troubleshooting skills
- Excellent communication and customer service skills
- Ability to work independently with minimal supervision or as part of a group on projects with set timelines.
Skills and Qualifications
- Demonstrated experience with Cisco Catalyst, Nexus Core Switches, Cisco IOS, LAN, WAN ,Wireless and ISP Connectivity is required;
- Demonstrated experience with Cisco ACI would be preferred;
- Demonstrated experience with automation tools (ie Ansible or Terraform) would be preferred;
- Demonstrated experience with scripting languages such as Python or JSON;.
- Demonstrated experience of authentication protocols(Radius,TACACS), Load Balancers(Preferably F5), Cisco ASA/NGFW Firewalls , ASA/NGFW VPN technologies;
- Post-secondary degree/diploma in Computer Science, Networking, Information Technology or related discipline with 3 to 5 years of experience in the use, setup and support of an enterprise WAN, LAN and WLAN Cisco centric network infrastructure;
- Must have experience in the design, install, setup, maintain and support expertise in routing and switching skills, TCP/IP protocols and aspects of networking (L2, L3, LAN and WLAN);
- Exposure and proficient with HSRP, BGP and EIGRP/OSPF routing protocols, SNMP, network performance and testing tools and other protocols is preferred;
- Knowledge of network monitoring tools(Cisco Prime,Solarwinds) and the ability to review logs and make recommendations;
- Must have solid technical, analytical, problem-solving and troubleshooting skills;
- Must have outstanding interpersonal and customer service skills and demonstrated ability to deal effectively with clients;
- Possess expert troubleshooting and problem solving skills and ability to liaise with clients;
- Excellent project management, communication and presentation skills are essential;
- Must enjoy working in a fast-paced changing environment and being part of a team to provide network design and implementation support;
- Must be highly motivated and eager to work within a dynamic team to explore and collaborate on new solutions or innovative opportunities;
- Service excellence and commitment to quality is essential;
- Energetic, self-starter with strong work ethic and excellent track record of success;
- A Level 2- Criminal or Judicial Matters Check (previously Regular CRS) will be required of the successful candidate, as a condition of employment, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.
Notes:
1) Must be available to work evenings, flex shifts, extended hours and statutory holidays when required.
2) Moderate lifting of equipment required.
3) Possession of a valid driver's license and access to a vehicle will be required.
Hourly Rate/Salary: $ 47.72 - $ 63.63
Hours of Work: 35
Work Location: Civic Centre /Hybrid
Department/Division/Section: CPS/Corporate Services Dept , CPS/IT Division , Infrastructure Services
Non-Union/Union: Non Union
Specialist Systems, IT
City Of Mississauga
Mississauga - 49.13kmIT & Telecoms Temporary
47.72 - 63.63
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Maintenance Standards Road Technician Full-time Job
Maintenance & Repair MississaugaJob Details
We are looking for enthusiastic, customer service-focused and team-oriented people to join the City of Mississauga’s team that helps keep our roads safe. The City’s Road Patrol Program operates on a 24-hours a day/7-days per week basis to ensure the safety of all our road users. Reporting to the Supervisor of Operations Program Coordination, you will be responsible for patrolling City roads to check, record and report any defects or hazardous conditions within the roadway.
Duties and Responsibilities
- Conducts walking/driving reviews of City roads to check, record and report any defects or hazardous conditions existing within the municipal road allowance. This may include the roadway, shoulder, boulevard, sidewalk, traffic and street signage, street lights and various structures including bridges in order to ensure compliance with the Minimum Maintenance Standards (MMS) for Municipal Highways O. Reg. 366/18 and established road maintenance standards;
- Assists in maintenance of the City’s road classification system;
- Reports and refers any street hazards that are dangerous to the public or public safety to the appropriate Works Yard for prompt action;
- Performs weather monitoring duties during the winter maintenance operations period. Inspects, conducts ratings, and reports on municipal infrastructure and assets within the road allowance for snow accumulation as defined in the MMS;
- Assists in the maintenance of the City’s Vacuum Leaf Collection and Windrow Clearing program databases;
- Provides leadership in the delivery of summer and winter maintenance programs in accordance with City standards;
- Assists in the preparation and the ongoing monitoring of the annual road maintenance and operations work plan;
- Prepares and maintains daily patrol reports;
- Communicates, records and appropriately actions responses to public complaints and service requests related to immediate hazards and safety issues;
- Assists Works Yards in completing, as directed, the organizing/planning of work to be carried out on a daily/weekly basis,
- Performs supervisory duties to oversee, approve, and call-in Contracted and Unionized staff in relation to emergency road work (i.e. sinkholes, failures, sweepers, spills, adverse weather conditions);
- Provides direction and assists in training of seasonal Sidewalk Inspection Staff;
- On occasion, appears in a Discovery of Court to give evidence regarding claims for property damage and personal injury;
- Provides documentation to Risk Management in response to claims;
- Completes special projects and research for reports and/or studies as required;
- Performs other related duties as may be assigned, including working shifts and weekends in support of winter maintenance activities. A city vehicle will be provided to carry out these work activities;
- Responds to calls from the City’s after-hours answering service and takes appropriate action
- May require lifting up to 50 lbs. of supplies/equipment. Exposure to computer keyboards and screens
- Rotational shifts may be required to cover a 24/7 operational schedule
Skills and Qualifications
- Post-secondary education in Civil Engineering Technology, or related field;
- Possess, or currently in the process of obtaining, a Certified Engineering Technician (C.Tech) or Technologist (C.E.T) designation with the Ontario Association of Certified Engineering Technicians and Technologists (OACETT)
- A minimum of 2 years direct experience in a municipal operations, maintenance or construction services;
- Understanding of road maintenance procedures and materials used;
- In depth knowledge of the Minimum Maintenance Standards for Municipal Highways O. Reg 366/18.
- Strong organizational skills with the ability to manage multiple competing tasks;
- Demonstrated ability to carry out measurements and maintain records of such;
- Proven time management, administrative skills with an aptitude for details organizational and analytical skills;
- Must have strong computer skills/aptitude in office software and job-related software (i.e. Excel, Word, INFOR, Outlook);
- Knowledge of the Ontario Traffic Manual would be an asset;
- General knowledge of the Occupational Health and Safety Act and familiarity with provincial road maintenance standards;
- Must be available to work flexible hours (i.e. shiftwork and/or weekends/holidays). This position supports a 24/7 operation.
- Must be able to work independently or as part of a team;
- Must possess a valid Ontario Class ‘G’ driver’s license with a clean record.
- Must demonstrate good interpersonal and communication skills along with strong customer service and conflict resolution skills to deal with staff and members of the public
- Demonstrated ability to effectively work in a team environment while being self-motivated and cooperative
- Knowledge of City's policies and procedures is an asset
- Must demonstrate and act in accordance with the City’s Corporate Values of Trust, Quality and Excellence including integrity, and sound moral and ethical principles.
- Strives for continuous improvement through innovation and enhancement of processes.
- Accepts and follows directions from others; complies with requests and respects authority.
- Utilizes feedback in a positive and constructive manner.
- Ability to exercise critical thinking, independent judgement, and make sound decisions
- Candidates not meeting some or all of the above criteria may be considered based on a reasonable equivalent and acceptable combination of related municipal experience and education but must be committed to pursuing and achieving required designation(s) in a prescribed timeline.
Hourly Rate/Salary: $ 67,068.00 - $ 89,424.00
Hours of Work: 40
Work Location: Mavis Yard: Common Building
Department/Division/Section: T&W/Transportation&Works Dept , T&W/Works Operations & Mntce Division , Works Admin,Operations & Maintenance
Non-Union/Union: Non Union
Maintenance Standards Road Technician
City Of Mississauga
Mississauga - 49.13kmMaintenance & Repair Full-time
67,068 - 89,424
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