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Overview

Overview

Overview

Overview

Administrative Coordinator

Full-time

Edmonton, AB (In-person)

Shift: Sunday to Thursday, 9:00pm to 5:00am

The Administrative Coordinator is responsible for ensuring accurate and timely processing of invoices, identifying process improvements, prioritizing and contributing to the resolution of reoccurring issues while delivering on assigned objectives. This position is responsible for customer service, booking appointments, processing brokers’ pay and other administrative projects.

How You’ll Help: 

• Interpret Bill of Lading/POD information and accurately update the AS400/Centerline System to create and/or revise an existing probill.
• Rate and Audit the rates to ensure billing is accurately invoiced
• Assign the accurate bill to customer in the AS400/Centerline System
• Release and/or update errors with EDI (Electronic Data Interchange) files into Billing Queue
• Scan and index Bills of Lading and Proof of Delivery documentation into DataMagine/Server
• Extract various reports from the AS400/Centerline system, validate information for accuracy and action items as required
• Generate and distribute invoices and/or supporting documents via mail, email and web portals
• Release invoices from system within established guidelines
• Contact customer to validate email/mailing address and/or discuss invoice options, as required
• Validate, create and/or update Customer Master accounts and set invoice options according to established protocols
• Track non-standard customer invoice requirements
• Escalate issues within established guidelines to ensure accurate invoicing
• Investigate reoccurring invoice issues to get to the root cause. Work with all levels of the business, as well as, external customers to implement sustainable solutions
• Collaborate across internal departments to ensure invoices are created/updated accurately within the timelines set forth by the business
• Maintain positive customer relationships; both internally and externally
• Exhibit leadership at all times, be accessible and approachable to all Billing Team members
• Other related duties may be required to support the Administration Team

Your Skills and Experience:

• Minimum of secondary education
• Post-secondary education in business administration or related field, an asset
• A suitable combination of education and experience may be considered
• Minimum one year experience in an office environment
• Previous Transportation experience is preferred
• A suitable combination of education and experience may be considered
• Excellent verbal and written communication skills
• Computer skills – accuracy, MS products; AS400 experience, an asset. Must possess the ability to learn new software
• Demonstrated interpersonal and customer relationship skills
• Strong analytical and problem solving skills, particularly numerical
• Detail orientated with the ability to work accurately in a high volume, fast paced environment.

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Prince George-Pine Centre

Employment Type

Regular

Weekly Hours

15

Skills

Customer Service

JOB SUMMARY: As part of Securitas Mobile operation provides guard services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services. 

Wolseley Canada is part of Ferguson PLC –the world’s largest trade distributor of plumbing and heating products, leading supplier of waterworks, industrial and building materials. Our customers include professional contractors, retailers and industrial users. We have a network of more than 220 branches coast-to-coast, about 2,400 associates and a national team of sales and service specialists. We are known for our knowledge, dependability and expertise, which our customers have come to rely on for their ever-changing needs. Our continued growth as an industry leader depends on hiring the best talent and Wolseley Canada is committed to supporting the successes and development of our associates.

What you will do:

• Provide administrative assistance to the department, including responding to incoming phone calls.
• Establish, develop, maintain and update filing system. Retrieve information from files when needed
• Scan hard copy documents and file to an electronic filing system
• Submit electronic invoices via third party sites
• Keep administrative records using Excel.
• Prepare materials for conferences, speaking engagements and special projects including PowerPoint presentations
• Attend & facilitate meetings and document discussions and actions (taking minutes) to track decisions and follow up items
• Distribute all incoming mail for the Executive Team and process any outgoing mail
• Assist in the planning, coordination, and execution of events for internal and external meetings and conferences/seminars (determine event requirements, obtain quotes, catering arrangements, provide a recommendation, schedule, attend the event for record keeping, distribute survey for feedback and analyze results for future event planning)
• Draft and design general correspondences, memos, charts, tables, graphs and business plans
• Proofread copy for spelling, grammar and layout. Edit any appropriate changes

What will you bring:

• Must be available 20-24 hours a week with flexible hours M-F 10:00 AM to 2:00 PM
• Post-Secondary education in Business Administration or related field plus a minimum of one (1) to three (3) years’ work experience in a similar role, or the equivalent combination of education and experience

• Working knowledge of MS Office applications (Word, Excel, Access, Power Point) is required
• Excellent communication skills, both oral and written
• Effective analytical and problem-solving skills
• Must be able to interact and communicate with individuals at all levels of the organization
• Highly organized in prioritizing work and multi-tasking
• Consistently meets deadlines within a fast-paced work environment
• Extreme attention to detail
• Fluency in both French and English would be an asset.

WAGE: $22.00 - $24.00 hourly DOE

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Overview

Administrative Assistant - Industrial (Part-Time Contract | Required Availability Mon-Fri, 10 AM - 2 PM)

Wolseley Canada is part of Ferguson PLC –the world’s largest trade distributor of plumbing and heating products, leading supplier of waterworks, industrial and building materials. Our customers include professional contractors, retailers and industrial users. We have a network of more than 220 branches coast-to-coast, about 2,400 associates and a national team of sales and service specialists. We are known for our knowledge, dependability and expertise, which our customers have come to rely on for their ever-changing needs. Our continued growth as an industry leader depends on hiring the best talent and Wolseley Canada is committed to supporting the successes and development of our associates.

What you will do:

• Provide administrative assistance to the department, including responding to incoming phone calls.
• Establish, develop, maintain and update filing system. Retrieve information from files when needed
• Scan hard copy documents and file to an electronic filing system
• Submit electronic invoices via third party sites
• Keep administrative records using Excel.
• Prepare materials for conferences, speaking engagements and special projects including PowerPoint presentations
• Attend & facilitate meetings and document discussions and actions (taking minutes) to track decisions and follow up items
• Distribute all incoming mail for the Executive Team and process any outgoing mail
• Assist in the planning, coordination, and execution of events for internal and external meetings and conferences/seminars (determine event requirements, obtain quotes, catering arrangements, provide a recommendation, schedule, attend the event for record keeping, distribute survey for feedback and analyze results for future event planning)
• Draft and design general correspondences, memos, charts, tables, graphs and business plans
• Proofread copy for spelling, grammar and layout. Edit any appropriate changes

What will you bring:

• Must be available 20-24 hours a week with flexible hours M-F 10:00 AM to 2:00 PM
• Post-Secondary education in Business Administration or related field plus a minimum of one (1) to three (3) years’ work experience in a similar role, or the equivalent combination of education and experience

• Working knowledge of MS Office applications (Word, Excel, Access, Power Point) is required
• Excellent communication skills, both oral and written
• Effective analytical and problem-solving skills
• Must be able to interact and communicate with individuals at all levels of the organization
• Highly organized in prioritizing work and multi-tasking
• Consistently meets deadlines within a fast-paced work environment
• Extreme attention to detail
• Fluency in both French and English would be an asset.

WAGE: $22.00 - $24.00 hourly DOE

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.