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Customer Service Representative Full-time Job

City Of Saskatoon

Customer Service   Saskatoon
Job Details

Division: Corporate Financial Services 

Department: Corporate Revenue

Term: 4 Temporary Full Time positions available for approximately 12 months.

Closing Date: 03/31/2025 

Labour Group: CUPE 59 

Posting:  4174 

Job Summary

Under supervision of the CSR Supervisor, this position processes documents and responds to enquiries related to utility servicing and billing, property taxes, parking tickets and permits, booting and impounding of vehicles, general licences etc.

Duties & Responsibilities

  • Receives and processes applications, transfers and disconnection requests for utility services from customers at the counter, by telephone and through correspondence.
  • Responds to written, telephone and in-person enquiries regarding property taxes, e.g. levy calculations, legal descriptions, liens and tax certificate processing.
  • Responds to written, telephone and in-person customer enquiries and complaints regarding utility billing and related issues, such as Equalized Payment Plan and direct debit.
  • Responds to written, telephone and in-person customer enquiries and complaints regarding parking tickets.
  • Processes business licence applications, responds to related enquiries, collects fees and issues licences in accordance with established policies and procedures.
  • Responds to enquiries and complaints related to the Traffic, Animal Control and Noise Bylaws.
  • Processes applications for parking permits.
  • Assists with the training of new staff, as required.
  • Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements

  • Graduation from a business college or graduation from a one year, post-secondary business related program.  
  • Typing speed of 55 words per minute.
  • Four years' progressively responsible experience resolving concerns of external customers and processing automated transaction data.

 

Knowledge, Abilities and Skills

  • Knowledge of office principles, procedures and systems.
  • Knowledge of business English and arithmetic.
  • Knowledge of basic accounting procedures such as bank reconciliation and ledger balancing.
  • Ability to work as a team member with minimal supervision.
  • Ability to make arithmetic calculations rapidly and accurately.
  • Ability to communicate effectively, orally and in writing.
  • Ability to interpret various City bylaws and Provincial acts.
  • Ability to deal courteously, tactfully and effectively with customers.
  • Ability to research, analyse and interpret information in accordance with established policies and procedures.
  • Ability to solve problems independently.
  • Skill in the operation of office equipment, including a computer with Windows software.

Requires Security Check

Acceptable current Criminal Record Check (CRC) upon offer of employment.

Weekly Hours: 36.67 

Salary Range: $62,488.08 to $68,892.72 CAD per annum (2025 rates)

Customer Service Representative

City Of Saskatoon
Saskatoon
  Customer Service Full-time
  62,488.08  -  68,892.72
Division: Corporate Financial Services  Department: Corporate Revenue Term: 4 Temporary Full Time positions available for approximately 12 months. Closing Date: 03/31/2025  Labour...
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Mar 26th, 2025 at 16:22

Access Transit Driver Trainer Full-time Job

City Of Saskatoon

Transportation & Logistics   Saskatoon
Job Details

Division: Transportation and Construction 

Department: Saskatoon Transit

Term: 2 Permanent Relief position available.

Closing Date: 04/08/2025 

Labour Group: ATU 615 

Posting:  4184 

Job Summary

Under the supervision of the Access Transit Supervisor, this position provides safe, courteous and accessible door to door shared ride special needs transportation service to persons who, because of a permanent or temporary physical or cognitive disability, are unable to use the regular transit service with safety and dignity.

Duties & Responsibilities

  • Operates an accessible bus in a competent, safe and courteous manner in a variety of conditions and in accordance with all policies and procedures.
  • Receives, interprets and applies information and schedule direction from booking and scheduling staff.
  • Collects fares and provides passengers with service and policy information.
  • Assists passengers to and from the bus, boarding and exiting the vehicle and ensures their safety.
  • Performs safety checks.
  • Reports all operational problems, such as delays and mechanical problems, according to established procedures.
  • Performs other related duties as assigned.

Qualifications

  • Grade 12 education.
  • Three years’ experience in public transportation service delivery including two years customer service experience.
  • Possession of a valid Saskatchewan Class 4 Driver’s Licence.
  • Current driver’s abstract from SGI demonstrating a safe driving record.
  • Thorough knowledge of the City of Saskatoon geography.
  • Thorough knowledge of scheduling and dispatching procedures.
  • Knowledge of, and empathy with, the transportation needs of persons with disabilities.
  • Demonstrated ability to participate effectively as a member of a team.
  • Demonstrated ability to communicate effectively, orally and in writing.
  • Demonstrated ability to deal courteously and tactfully with the public.
  • Demonstrated ability to organize tasks and work with minimal supervision.
  • Demonstrated ability to solve complex problems and manage conflicts in a positive and timely manner.
  • Demonstrated ability to maintain effective working relationships with the public, other professionals in various fields, co-workers and civic officials.
  • Physical ability to perform the assigned duties.

Weekly Hours: 40 

Salary Range: $32.64 to $35.62 CAD per hour (2025 rates)

Access Transit Driver Trainer

City Of Saskatoon
Saskatoon
  Transportation & Logistics Full-time
  32.64  -  35.62
Division: Transportation and Construction  Department: Saskatoon Transit Term: 2 Permanent Relief position available. Closing Date: 04/08/2025  Labour Group: ATU 615  Posting:  418...
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Mar 26th, 2025 at 16:21

Truckload Specialist Full-time Job

Day & Ross Inc.

Transportation & Logistics   Fredericton
Job Details

Truckload Specialist
Full-time
Hartland, NB

Responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders. 

How You’ll Help

  • Maintain a healthy working relationship with assigned client base
  • Communicate with the terminals to ensure continued on-time service
  • Build customer trips in our Truck Mate system
  • Schedule delivery appointments to increase “load & go”/direct delivery system
  • Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
  • Answer general customer service inquiries related to truckload shipments
  • Oversee truckload traffic flow for customers shipping full loads
  • Complete daily tracking reports

Other duties related to truckload customer service as may be required.

Your Skills & Experience: 

  • Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset
  • An equivalent combination of education and experience may also be considered
  • Previous customer service experience in the transportation industry is a strong asset. 
  • Advanced communication skills – both verbal and written
  • Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software.  Knowledge and /or experience with Truck Mate and Sales Force is a strong asset.
  • Accuracy in keyboarding and data entry
  • Demonstrated customer service skills
  • Strong conflict resolution skills
  • Ability to manage deadlines and work independently in a fast paced, high transactional environment
  • Analytical with strong problem solving skills
  • English, other languages an asset
  • Independent contributor

Truckload Specialist

Day & Ross Inc.
Fredericton
  Transportation & Logistics Full-time
Truckload Specialist Full-time Hartland, NB Responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related...
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Mar 26th, 2025 at 16:19

Administrative Coordinator Full-time Job

Day & Ross Inc.

Administrative Jobs   Edmonton
Job Details

Administrative Coordinator

Full-time

Edmonton, AB (In-person)

Shift: Sunday to Thursday, 9:00pm to 5:00am

 

The Administrative Coordinator is responsible for ensuring accurate and timely processing of invoices, identifying process improvements, prioritizing and contributing to the resolution of reoccurring issues while delivering on assigned objectives. This position is responsible for customer service, booking appointments, processing brokers’ pay and other administrative projects.

 

How You’ll Help: 

  • Interpret Bill of Lading/POD information and accurately update the AS400/Centerline System to create and/or revise an existing probill.
  • Rate and Audit the rates to ensure billing is accurately invoiced
  • Assign the accurate bill to customer in the AS400/Centerline System
  • Release and/or update errors with EDI (Electronic Data Interchange) files into Billing Queue
  • Scan and index Bills of Lading and Proof of Delivery documentation into DataMagine/Server
  • Extract various reports from the AS400/Centerline system, validate information for accuracy and action items as required
  • Generate and distribute invoices and/or supporting documents via mail, email and web portals
  • Release invoices from system within established guidelines
  • Contact customer to validate email/mailing address and/or discuss invoice options, as required
  • Validate, create and/or update Customer Master accounts and set invoice options according to established protocols
  • Track non-standard customer invoice requirements
  • Escalate issues within established guidelines to ensure accurate invoicing
  • Investigate reoccurring invoice issues to get to the root cause. Work with all levels of the business, as well as, external customers to implement sustainable solutions
  • Collaborate across internal departments to ensure invoices are created/updated accurately within the timelines set forth by the business
  • Maintain positive customer relationships; both internally and externally
  • Exhibit leadership at all times, be accessible and approachable to all Billing Team members
  • Other related duties may be required to support the Administration Team

 

Your Skills and Experience:

  • Minimum of secondary education
  • Post-secondary education in business administration or related field, an asset
  • A suitable combination of education and experience may be considered
  • Minimum one year experience in an office environment
  • Previous Transportation experience is preferred
  • A suitable combination of education and experience may be considered
  • Excellent verbal and written communication skills
  • Computer skills – accuracy, MS products; AS400 experience, an asset. Must possess the ability to learn new software
  • Demonstrated interpersonal and customer relationship skills
  • Strong analytical and problem solving skills, particularly numerical
  • Detail orientated with the ability to work accurately in a high volume, fast paced environment.

Administrative Coordinator

Day & Ross Inc.
Edmonton
  Administrative Jobs Full-time
Administrative Coordinator Full-time Edmonton, AB (In-person) Shift: Sunday to Thursday, 9:00pm to 5:00am   The Administrative Coordinator is responsible for ensuring accurate and...
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Mar 26th, 2025 at 16:18

Bilingual Customer Care Representative Full-time Job

Day & Ross Inc.

Customer Service   Laval
Job Details

Remote Customer Care Representative
Full-time, Contract with potential for Permanent
Lachine, Quebec, 95% Remote Work


This position offers the ability to work from home, with flexible shift schedules.  The successful candidate must have access to high-speed internet.

How You’ll Help
•    Help customers with complaints and questions
•    Improve the customer’s experience
•    Utilize our service techniques and systems
•    Increase your skills with every interaction
•    Give customers information about services
•    Ensure customer satisfaction and provide professional customer support
•    Escalate customer dissatisfaction to proper channels

Your Skills & Experience: 
•    Bilingual English/French communication skills (written and verbal) a STRONG asset
•    High school diploma. Post-secondary education in business or related program considered an asset.
•    Minimum of one year experience in a call center customer service based position
•    Previous Sales Force or CRM system experience considered an asset
•    Previous AS400 experience considered an asset
•    Previous transportation/logistics experience considered an asset
•    Proficient in computer programs such as Microsoft Office Suite
•    Highly reliable, willing to learn and acquire new skills
•    Exhibit professional communication and customer service skills
•    Proven ability to be a self-starter and work independently
•    Strong attention to detail with high organizational and interpersonal skills
•    Must have access to high speed internet

Bilingual Customer Care Representative

Day & Ross Inc.
Laval
  Customer Service Full-time
Remote Customer Care Representative Full-time, Contract with potential for Permanent Lachine, Quebec, 95% Remote Work This position offers the ability to work from home, with flexi...
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Mar 26th, 2025 at 16:17

District Sales Manager - Toronto East Full-time Job

Molson CoorsBeverageCompany

Management   Toronto
Job Details

The Headlines:

We are looking for a District Sales Manager (DSM) for our Retail Team. The DSM will lead, manage, coordinate, ensure and check delivery of the sales plan, execution standards and financial budget in assigned market by continuously and purposefully managing, delegating, checking, coaching, training, reviewing and evaluating the sales representatives, and through personal contact with key customers. 

 

The Responsibilities:

  • Fulfilling the sales and financial plans to deliver on targets as measured by profit, volume, distribution, Outlet Execution and call coverage. 
  • Provide consistent in-market coaching to field team on a weekly basis.
  • Ensure compliance with trade spend resource allocation including planning, business case proposal, approvals, and regular management within area of responsibility 
  • Manage relationships with key customers within region to ensure delivery of sales plans and targets. 
  • Involved in setting, cascading and tracking of sales targets for the relevant period of time (month, week, day) as per company standards 
  • Implements daily/weekly/monthly meeting cadence provide relevant sales performance, market situation, and competitive activity 
  • Promotes an appropriate level of competition across the team to drive results, by tracking performance, recognizing wins and being responsible for disciplined follow up against the plan including taking immediate action when gaps or new opportunities are identified 
  • Executes In-Market Routes, including audits, coaching and top & low performing account visits 
  • Drives brilliant execution by ensuring Sales Representatives are constantly succeeding 
  • Identifies, supports, delivers, and ensures 'flash training' provided to increase Sales Representative professionalism and results 
  • Executes all people processes within established guidelines and policies, including but not exclusive to all elements of the people management cycle; recruitment and selection, and annual salary planning 

 

The Other Qualifications

  • You thrive on challenge and competition. You act with appropriate urgency to various market events and trends that require a quick turnaround in plans and strategy 
  • You have a post-Secondary degree with a preference for marketing or business related degree 
  • You have 5+ years progressive sales experience in the Molson organization and/or other consumer packaged goods - including retail experience 
  • You have cross functional experience in Marketing as asset. 
  • You have industry / Molson Knowledge, as well as Brewery / Product Knowledge 
  • You demonstrate the ability to lead a professional sales team 
  • You have a strong customer service orientation - “Customer Preferred Supplier Focused” 
  • You have demonstrated in negotiation, professional selling and time management skills and budget management 
  • Candidates must currently have and maintain a valid driver’s license with no limitations/restrictions. You will be asked to provide us with a recent copy of an MVR (Driver’s Abstract) 
  • As part of the recruitment process, the candidates will be required to provide consent to complete a criminal background check. 

 

Work Perks that You Need to Know About:

  • We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities  
  • We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are 
  • Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization 
  • Ability to grow and develop your career centered around our First Choice Learning opportunities
  • Access to cool brand clothing and swag, top events and, of course... free beer and beverages! 
  • Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences  

District Sales Manager - Toronto East

Molson CoorsBeverageCompany
Toronto
  Management Full-time
The Headlines: We are looking for a District Sales Manager (DSM) for our Retail Team. The DSM will lead, manage, coordinate, ensure and check delivery of the sales plan, execution...
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Mar 26th, 2025 at 16:14

Future Opportunities - Lifeguard/Instructor I Full-time Job

City Of Regina

Security & Safety   Regina
Job Details

Job ID: 2781 

Jurisdiction: CUPE Local 21 

Division: City Planning & Community Services 

Department: Recreation & Cultural Services 

Branch: Community & Recreation Programs 

Location Name: Regina, Saskatchewan, CA 

 

Type of Posting: Internal & External

Employment Type: Casual

Hourly Salary: $21.35

 

Date Posted: March 24, 2025

Closing Date: April 24, 2025

 

Equity, Diversity & Inclusion

The City of Regina is an equal opportunities employer dedicated to fostering a respectful, collaborative, inclusive, and barrier-free workplace, allowing everyone to achieve their full potential. We value diversity as a key to our success and encourage all qualified candidates, including Indigenous peoples, people of color, 2SLGBTQIAP+ individuals of all genders, persons of disabilities, and members of equity-seeking communities, to apply.

 

The City of Regina is committed to ensure accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment process, please inform our Talent team and we'll collaborate with you to address your requirements.

 

This competition will accept applications on an ongoing basis. Applications are reviewed when a facility is need of additional staff to maintain service levels.

 This position is typically posted twice a year to meet these irregular but ongoing hiring needs.

Applications will be kept on file for six months, and candidates may be contacted at any time during this period.

If you are selected to move forward in the recruitment process, a representative from the City of Regina will contact you directly.


Under the supervision of an Aquatic Program Specialist or Aquatic Training Specialist, this position performs responsible lifeguard and/or instructional duties at any City of Regina aquatic facilities. The work assigned involves ensuring the safety of patrons and proper facility usage. This position may be transferred between aquatics facilities and will be required to work non-standard hours.

Typical duties include:

  • Ensures that proper safety procedures are followed an in cases of emergency, performs first aid, water rescues and other lifeguarding skills and techniques as required.
  • Carries out responsible lifeguard and instructional duties and ensures a safe and healthy environment conducive to aquatic enjoyment and education.
  • Participates in mandatory sessional staff training and development programs.
  • Assumes responsibility for individual lesson plans, class attendance, class evaluations, progress cards, and test sheets as required.
  • Enforces swimming pool rules and regulations as outlined by the City of Regina and the Saskatchewan Public Health Act.
  • Assists in cleaning and disinfecting duties, as required.
  • Supervises the activities of the patrons using the facility, in accordance with established policies and procedures.
  • Maintains good public relations with patrons and facility staff.
  • Performs related duties as required.

Candidates will be screened on the following criteria:

*** To be considered for this position you must clearly identify your qualifications, experience, knowledge, skills and abilities and where you obtained them in your application/resume. If you do not possess any of the required awards, or you are in the progress of completing them, you will be disqualified. This is an ongoing posting and will be reposted. If you do not meet all the qualifications or have all the awards and certifications at the time of this positing, please apply to the next posting once you met all requirements.***

Experience and Education:

  • Experience in dealing with clients at aquatic facilities providing lifeguarding and recognized Lifesaving Swim for Life or equivalent instructional services.
  • A minimum of Grade 10. *Can currently be in progress*

Must possess the following awards and certifications:
Must have the following:

  • Lifesaving Society National Lifeguard Service -Pool(NL)
  • Lifesaving Society Swim for Life Instructor Certification; or Swim Transition Instructor Clinic AND Swim Patrol Instructor clinic completed
  • Automated External Defibrillator (AED) 

At least ONE of the following:

  • Canadian Red Cross Standard First Aid & CPR/AED-C
  • St. John Ambulance Standard First Aid & CPR/AED-C
  • Lifesaving Society Aquatic Emergency Care & CPR/AED-C


*Note: All awards must remain current and is required to provide the employer with copies of updated rewards. First Aid, CPR C and AED must be recertified every two (2) years.

Knowledge, Abilities and Skills:

  • Knowledge of the principles, practices and techniques employed in water safety, lifeguarding and instructing.
  • Knowledge of the standard principles and practices of first aid.
  • Knowledge of instructional techniques.
  • Knowledge of the rules, regulations and procedures dealing with swimming pool operation, as outlined by the relevant acts, bylaws, and policies.
  • Ability to receive/implement oral and written instructions.
  • Ability to deal effectively and tactfully with patrons and fellow employees.
  • Ability to demonstrate an amiable and outgoing personality.
  • Skill in swimming, lifeguarding and instructional duties.

Working/Other Conditions:

  • Available Shifts: Daytime, Evening, and Weekends.
  • Note: Testing may be done to evaluate knowledge, skills and abilities.

Please contact lifeguardrecruiting@regina.ca if you have inquires. 

 

Additional Requirements:

  • Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
  • Proof of education is required.
  • Additional assessments may be conducted to evaluate competencies, skills, and knowledge.

Future Opportunities - Lifeguard/Instructor I

City Of Regina
Regina
  Security & Safety Full-time
  21.35
Job ID: 2781  Jurisdiction: CUPE Local 21  Division: City Planning & Community Services  Department: Recreation & Cultural Services  Branch: Community & Recreation Prog...
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Mar 26th, 2025 at 16:11

Journeyperson - Mechanic Full-time Job

City Of Regina

Maintenance & Repair   Regina
Job Details

Job ID: 2698 

Openings: 3

Jurisdiction: CUPE Local 21 

Division: Corporate Services 

Department: Facilities & Fleet 

Branch: Civic Fleet Maintenance 

Location Name: Regina, Saskatchewan, CA 

 

Type of Posting: Internal & External

Employment Type: 1 Permanent, 2 Term

Hourly Salary: $40.84 - $44.46 (Include $9.00/hour Market Supplement, 2024 rate) 

Annual Salary: $84,521.16 - $92,013.00 

 

Date Posted: March 25, 2025.

Closing Date: April 07, 2025.

 

Land Acknowledgement

We are proud to reside on Treaty 4 Territory and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and Métis Nation, honoring and respecting these Nations and ancestors of this territory and grateful to be here. Regina is committed to building trust and creating true partnerships with Indigenous peoples. 

 

Position Summary

This position is responsible for performing journeyperson level duties in the mechanical service, maintenance and repair of all types of vehicles, heavy duty equipment and agricultural/industrial equipment and other associated equipment. This position reports to the Coordinator, Transit & Fleet Maintenance.

Key Duties & Responsibilities

  • Inspects, maintains, overhauls, and services all types of trucks and specialized bodies.
  • Performs assessments and/or conduct tests to determine vehicle problems.
  • Performs repairs to all vehicle/equipment systems (hydraulics, brakes, diesel/gas engines including injection systems, Allison automatic transmissions, manual transmissions, drive lines, cooling, electrical, etc.)
  • Performs SGI Safety Inspections on heavy trucks.
  • Assesses condition of vehicle parts and components and submits replacement order lists.
  • Conducts operational and/or road testing of completed repairs and final adjustments to meet equipment performance standards.
  • Trains, assists and supervises other tradespersons including apprentices as required.
  • Performs related work as required.

Key Qualifications

  • The knowledge, skills and abilities required for this position are obtained through successful completion of a Journeypersons Certificate in one of the following trades: Truck and Transport, Heavy Duty Mechanics, Agricultural Machinery Technician or Automotive Service Technician, combined with a minimum two (2) years experience in the heavy truck industry (preferably at the journeyperson level).
  • Knowledge of fuel, air brakes, electrical, hydraulic, lubricating, cooling, ignition, injection, transmission and differential systems.
  • Knowledge of diesel and gasoline engine systems.
  • Ability to effectively use all testing and diagnostic equipment.
  • Ability to perform difficult mechanical repairs without technical direction or supervision.
  • Ability to read and interpret related technical information and complete required reports.
  • Ability to direct, train and provide support to other Tradespersons and apprentices.
  • Ability to plan and organize work, along with communicating effectively in oral and written form.
  • Ability to establish and maintain effective working relationships with superiors, team members, co-workers, suppliers and the general public.
  • Ability to work independently and as a member of a team exercising sound judgement and decision making.
  • Able to perform work of a physical nature in all types of weather conditions.
  • Demonstrated skill to accurately diagnose and repair mechanical defects in all types of truck and truck-mounted equipment.

Working/Other Conditions

  • Must possess or be eligible to obtain certification as an SGI Inspection Technician.
  • Must possess a set of mechanics tools as required in the trade.
  • Must possess a valid class 1A drivers license.
  • The employee will be required to work both inside and outside year round. Shift work will be required. May be assigned to work in any of the following functional areas of mechanics: Heavy Truck, Light Equipment, and Heavy Duty.

 

Additional Requirements:

  • Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
  • Proof of education is required.
  • Additional assessments may be conducted to evaluate competencies, skills, and knowledge.

Journeyperson - Mechanic

City Of Regina
Regina
  Maintenance & Repair Full-time
  40.84  -  44.46
Job ID: 2698  Openings: 3 Jurisdiction: CUPE Local 21  Division: Corporate Services  Department: Facilities & Fleet  Branch: Civic Fleet Maintenance  Location Name: Regina, Sas...
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Mar 26th, 2025 at 16:10

REGISTERED NURSE LTC Full-time Job

City Of Toronto

Medical & Healthcare   Toronto
Job Details
  • Job ID: 54485
  • Job Category: Health Services
  • Division & Section: Seniors Services & Long-Term Care, LTC Regional Services
  • Work Location: Multiple vacancies available at various locations
  • Job Type & Duration: Permanent, Full Time
  • Hourly Rate and Wage Grade: $41.33 – $45.26
  • Shift Information: Monday to Sunday, 37.5 hours per week (Various Shifts available: Days, Evenings, Nights)
  • Affiliation: Local 79 Full-Time
  • Number of Positions Open: 22
  • Posting Period: 24-Mar-2025 to 07-Apr-2025
  • Location Information known at time of posting:
  •  

 

Location

Address

Bendale Acres

2920 Lawrence Avenue E., Scarborough, ON, M1P 2T8

Castleview Wychwood Towers

351 Christie St, Toronto, ON, M6G 3C3

Cummer Lodge

205 Cummer Ave, North York, ON M2M 2E8

Fudger House

439 Sherbourne St, Toronto, ON, M4X 1K6

Kipling Acres

2233 Kipling Ave, Etobicoke, ON M9W 6Z8

Seven Oaks

9 Neilson Rd, Scarborough, ON, M1E 5E1

 

The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housingtenant-nformation/finding-housing/long-term-care-homes/careto/). The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.

Job Description

Provide nursing care to residents/clients in a Long-Term Care facility and provide work direction to nursing staff. Coordinates services within Long-Term Care Facility and the community for the health care needs of residents/clients.

Major Responsibilities:

  • Develops, implements, evaluates and modifies care plans for residents in collaboration with the interdisciplinary team. This is guided by the nursing process of assessment, planning, implementation and evaluation.
  • Provides work direction including assigning duties; establishing priorities; sharing knowledge and expertise, to members of the health care team as required (unregulated care providers, novices, students).
  • Assesses the physical, emotional, and psychological well-being of resident through observation and analysis of nursing related assessments, relevant tests, and indicators.
  • Transcribes physician and/or nurse practitioner's orders for medication or other treatment.
  • Prepares precise dosages of medication in accordance with physician and/or nurse practitioner's orders, including narcotic and controlled drugs, and administers to residents in accordance with College of Nurses of Ontario (CNO) standards.
  • Maintains inventory, ensuring medications are properly stored, safe, and secure.
  • Administers prescribed treatments and assessments as ordered by the physician and/or relevant practitioners.
  • Performs delegated Medical Acts.
  • Administers first aid and emergency health measures (example: cardiopulmonary resuscitation).
  • Monitors and supports residents with activities of daily living as required.
  • Liaises, refers, and advocates with community resources to coordinate, transfers, and departures/deaths: hospitals (acute care, rehabilitation, and palliation), public health department, home care program, long-term care homes, ambulance services, diagnostic services, the coroner's office and social services.
  • Prepares and maintains documentation in accordance with College of Nurses of Ontario standards.
  • Counsels, instructs, and confers with resident and family in planning care: provides emotional support; acts as an advocate for resident and family; assesses learning needs and engages in health teaching; responds to enquiries, and resolves complaints with the goal to promote a safe and secure environment for all residents.
  • Supports, trains, and mentors new staff and students.
  • Provides nursing care, including counseling, instruction, and the coordination of resident care and participates in continuous quality improvement initiatives to improve resident well-being and care outcomes.

Key Qualifications:

Your application must describe your qualifications as they relate to:

  1. Current registration with the College of Nurses of Ontario as a Registered Nurse.
  2. Baccalaureate degree in Nursing or an approved Registered Nursing program equivalent.
  3. Experience in long-term care, geriatrics complex continuing care and acute care.
  4. Current Basic Cardiac Life Support (B.C.L.S) Certification.

You must also have:

  • Fundamental knowledge and practical application of nursing theory, biological and social sciences to the standard established by provincial nursing legislation.
  • Ability to apply an analytical decision making approach drawing on a comprehensive range of evidence-based practice to interpret, analyze and solve problems.
  • Ability to perform holistic assessments/reassessments for residents regardless of complexity to establish a comprehensive plan for care and to identify the appropriate category of care provider.
  • Ability to recognize, analyze, and interpret deviations from predicted resident response to care/treatment and responds by modifying the plan of care using professional judgement and autonomous decision making skills.
  • Ability to develop, coordinate, monitor care delivery, and evaluate care plans that will promote resident independence and participation in decision making.
  • Ability to educate residents and their families in health and wellness strategies to promote restorative care, prevention of disease, and knowledge of good health habits to assist in restoration
  • Knowledge to monitor staff performance and the environment ensuring a safe workplace for staff; provides reinstruction where needed.
  • Ability to demonstrate a high level of Customer Service, Fiscal Accountability, Innovation, Result Orientation and Teamwork.

Please Note:


As a condition of employment with the Senior Services & Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).

REGISTERED NURSE LTC

City Of Toronto
Toronto
  Medical & Healthcare Full-time
  41.33  -  45.26
Job ID: 54485 Job Category: Health Services Division & Section: Seniors Services & Long-Term Care, LTC Regional Services Work Location: Multiple vacancies available at vari...
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Mar 26th, 2025 at 16:07

ADMINISTRATIVE ASSISTANT 1 Full-time Job

City Of Toronto

Administrative Jobs   Toronto
Job Details

Job ID: 54901

  • Job Category: Administrative
  • Division & Section: Development & Growth Services, Housing Development Office
  • Work Location: City Hall, 100 Queen Street
  • Job Type & Duration: Full-time, Temporary (24 months)
  • Salary: $72,588.00 - $92,853.00, TX0002, Wage Grade 5.0
  • Shift Information: Monday to Friday, 35 hours per week
  • Affiliation: Non-Union
  • Number of Positions Open: 1 
  • Posting Period: 26-Mar-2025 to 09-Apr-2025

Job Description

Are you a detail-oriented, organized individual who thrives in a challenging role? If so, consider this exceptional temporary, full-time opportunities with the Housing Development Office, Development and Growth Services.

 

You will work in a senior-management environment where your executive-level administrative skills will be relied upon daily to deliver top quality support in a fast-paced and complex municipal government setting. Your excellent communication skills, combined with your customer service focus, diplomacy and tact, will ensure you are a valued member of the team that is responsible for the provision of centralized administrative support to the Executive Director of the Housing Development Office. The Housing Development Office brings a singular focus to City-led and City-supported housing development, and strengthens coordination between the City, CreateTO and Toronto Community Housing Corporation (TCHC) to achieve the City's housing goals with priority to affordable housing.

 

Recognized as one of Canada's Top 100 Employers, the City of Toronto promotes professional development and is committed to providing opportunities to lead, learn and grow. We value integrity, reliability, and fairness, and we embrace the diversity of the people we work with and serve.

Major Responsibilities:

Your primary responsibilities as an Administrative Assistant 1 will focus on providing support to senior leadership on key corporate initiatives, governance, Council/Committee agenda management and protocol, as well as the interpretation or application of corporate / service area policies and procedures. In doing so, you will assist with the day-to-day management, operations and coordination of complex projects and programs in the Housing Development Office.

Office Administration

  • Provides senior level administrative support, advice and guidance on key initiatives and policies. Reviews and directs incoming correspondence, telephone calls and initiates responses.
  • Manages and schedules daily appointments and activities; arranges meetings and business travel. Recognizes priorities and organizes the daily schedule accordingly.
  • Coordinates daily administrative operation by organizing workload priorities. Provides effective work direction, training and guidance and acts as a resource to support staff as required.
  • Handles, prioritizes and/or redirects inquires and/or provides information and guidance to staff, Mayor’s office and Councilors, clients, the public, the media, agencies, union representatives and other levels of government, utilizing specialized knowledge of corporate policies, regulations, and protocols.
  • Ensures and checks the efficient and correct preparation and processing of documents in accordance with appropriate policies and legislation. Ensures conformity with regulations, statutes, by-laws, agreements, policies and procedures. Applies and checks layout and formatting guidelines. Proofreads own and others material.
  • Performs highly independent, specialized administrative tasks, including preparation, research, investigation, review, reconciliation, control and co-ordination of various documentation and processes.
  • Maintains strict confidentiality at all times. Coordinates meetings, special events, schedules, workshops, grievances, labour-management meetings, food services, and staff attendance at conferences.
  • Prepares agendas, takes/transcribes minutes and follows-up on action required.
  • Operates computers utilizing and manipulating a variety of desktop applications and corporate systems. Prepares presentation material on various software, including PowerPoint.
  • Organizes and maintains up to date manuals such as Council and corporate administrative policies and guidelines.
  • Maintains continuous awareness of the City operations, administrative policies and procedures. Monitors administrative processes of the office to ensure adherence to relevant City policies and efficient operations.
  • Coordinates the development and implementation of secretarial and administrative standards and procedures.
  • Attends various meetings, events, and acts as the unit representative when required.
  • Works closely and provides back-up support to the administrative team in the Office of the Deputy City Manager, Development and Growth Services.

Human Resources and Financial Management

  • Checks and ensures the preparation of the recruitment and organizational change documents are in accordance with Corporate and service area policies.
  • Maintains staffing and recruitment information and documentation.
  • Prepares and processes documents of a confidential labour relations nature, such as notes regarding disciplinary action, documents pertaining to grievances and arbitration, letters of discipline, contingency planning, position termination, restructuring and downsizing initiatives. Assists in the co-ordination of service area labour disruption plans, as required.
  • Managers PCard usage, maintains receipts and coordinates submissions to ensure reconciliation of business expenses.
  • Monitors, tracks, and reports attendance.

Communications and Issues Management

  • Receives and provides initial response including initial data collection related to telephone calls, email and correspondence from the general public and staff and refers for appropriate action.
  • Responds to, and helps resolve, issues raised by staff, internal and external stakeholders, and the public.
  • Receives Fraud and Waste, Ombudsman, Auditor General, Internal Audit and other matters on behalf of the Office and refers to the appropriate Section or Unit for Action. Monitors and tracks responses.
  • Coordinates tier one responses to enquiries about Freedom of Information and protection of personal privacy from Members of Council, the Information and Privacy Commission, the media, senior City staff and the public.
  • Prepares and co-ordinates communication material within the Division, including newsletters, bulletins, notices and flyers.

Council and Committee Agenda Management

  • Monitors all key reports required for committees and council and ensures deadlines are met. Annotates and reviews Council agendas and flags items that will impact on Division operations. Identifies issues and initiates responses.
  • Maintains awareness of municipal matters while acting with discretion on all confidential matters.

Reporting and Record-Keeping

  • Administers, prepares, processes and composes documents, routine reports, statistical summaries and reports requiring considerable judgement in the interpretation and application of regulations and practices. Prepares complex calculations and analysis of data. Monitors expenses and participates in compiling data for forecasting and budgeting. Prepares correspondence.
  • Coordinates all reports and administrative information, monthly work plan updates and corporate responsibilities including Human Resources, Health and Safety and prepares the documentation to meet legislative requirements in alignment with established policies and procedures.
  • Develops, operates and maintains an effective record/retrieval system for the office.

Key Qualifications

  1. Extensive experience providing administrative support to senior management, handling a broad range of administrative matters, standard office practices and procedures.
  2. Considerable experience in planning and organizing appointments, meetings, conferences, and special events in a fast-paced environment, including the preparation of meeting minutes and identifying items for follow-up.
  3. Considerable experience in the preparation and drafting of standard correspondence and reports, editing the layout and formatting of complex reports, presentations, correspondence, charts and tables.
  4. Considerable experience preparing agendas, taking minutes at meetings, and identifying items for follow up
  5. Extensive experience utilizing a variety of software packages (i.e. Microsoft Word, Excel, PowerPoint, Outlook, etc.).
  6. Experience working with confidential materials/information for senior management staff.
  7. Experience annotating and/or summarizing complex data, reports, briefing notes and/or committee/council reports.
  8. Strong analytical and problem-solving skills.
  9. Ability to prioritize multiple tasks and manage interruptions, to assess situations to determine the importance, urgency and risks, and make clear decisions that are timely and in the best interests of the Division.
  10. Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines and work effectively with minimal supervision, deal with conflicting priorities and work demands.
  11. Considerable knowledge of municipal operations that may include but is not limited to council proceedings and Freedom of Information.
  12. Ability to work independently, in a politically sensitive environment, using sound judgement.
  13. Ability to provide work direction to other support staff.
  14. Ability to research and prepare information in a timely manner.
  15. Ability to implement effective administrative work procedures and maintain an organized office in a fast-paced and complex executive office.
  16. Highly developed customer service and interpersonal skills. Ability to deliver excellent customer service at all levels and with external partners and stakeholders.
  17. Excellent communication skills, both orally and in writing. A strong command of grammar and writing skills for the purpose of proof reading and editing.
  18. Ability to work beyond normal business hours and flexible hours including weekends and evenings when necessary.
  19. Must be resourceful, adaptable and possess a high degree of initiative.
  20. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

 

Hybrid Work Program

The City of Toronto's Workplace Modernization Program is re-imagining how we work in our workplace. Its vision is to provide flexibility to our employees around how we work and where we work. It will also support a better work-life balance, improved job satisfaction and employee engagement. Improving the work experience is at the core of this program and everyone plays a significant role in its realization. We have introduced the Hybrid Work Program which supports a more modern and flexible way of working. The hybrid approach will allow us to keep the best of remote work while integrating the important aspects of in-person collaboration and teamwork.

ADMINISTRATIVE ASSISTANT 1

City Of Toronto
Toronto
  Administrative Jobs Full-time
  72,588  -  92,853
Job ID: 54901 Job Category: Administrative Division & Section: Development & Growth Services, Housing Development Office Work Location: City Hall, 100 Queen Street Job Type...
Learn More
Mar 26th, 2025 at 16:06

Sales Associate Part-time Job

Rogers Communications Inc.

Sales & Retail   Guelph
Job Details

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

 

What does it mean to join our Rogers Team?

 

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

 

 

As a Sales Associate, you can expect to:

 

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard  
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

 

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

 

What we’re looking for:

 

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province 

 

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

 

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 435 Stone Rd W., P9 (5388), Guelph, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 316855

Sales Associate

Rogers Communications Inc.
Guelph
  Sales & Retail Part-time
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand...
Learn More
Mar 26th, 2025 at 16:01

Part-Time OMNI Customer Fulfillment Associate Part-time Job

Walmart

Customer Service   Yarmouth
Job Details
R-2136312

 

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

 

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

‎ 

 

 

 

 

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

 

108 Starrs Rd, Yarmouth, NS B5A 2T5, Canada

Part-Time OMNI Customer Fulfillment Associate

Walmart
Yarmouth
  Customer Service Part-time
R-2136312   Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate...
Learn More
Mar 26th, 2025 at 15:59

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