326 Jobs Found
Client Service Representative Part-time Job
Customer Service Pointe-ClaireJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be constantly on-site.
How you'll succeed
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Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
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Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
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Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
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You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
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You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
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You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us
Job Location
6341 TRANSCANADIENNE
Employment Type
Regular
Weekly Hours
30
Skills
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative
CIBC
Pointe-Claire - 5.46kmCustomer Service Part-time
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Administrative Assistant Full-time Job
Administrative Jobs Pointe-ClaireJob Details
What is the opportunity?
RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.
What will you do?
- Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
- Support the Investment Advisors in general administrative duties in the management of client accounts
- Support the Investment Advisors in the preparation of client reviews and presentations
- Request information and documentation from clients in order to open accounts and keep client files up to date
- Follow up on client trades to ensure proper settlement and delivery
- Monitor all pending transfers to ensure completion on a timely basis
What do you need to succeed?
Must-have
- Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
- Meticulous attention to detail and excellent time management skills
- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Bilingualism (English and French) required in order to serve clients in the community with English speaking needs
- Ability to work as part of a team
Nice-to-have
- Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH), or obligation to successfully complete both courses within 12 months of start date
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
- Minimum of 2 years of experience in the securities industry or financial services sector
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job Skills
Additional Job Details
Address:
755 BOUL ST JEAN:POINTE-CLAIRE
City:
POINTE-CLAIRE
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Wealth Management
Job Type:
Regular
Pay Type:
Salaried
Application Deadline:
2024-06-16
Administrative Assistant
Royal Bank Of Canada
Pointe-Claire - 5.46kmAdministrative Jobs Full-time
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Customer Experience Associate Full-time Job
Customer Service Dollard-Des OrmeauxJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Experience Associate
Scotiabank
Dollard-Des Ormeaux - 7.04kmCustomer Service Full-time
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Coordinator, International Sales Full-time Job
Sales & Retail Saint-LaurentJob Details
The incumbent will support the sales team in its regular activities and take part in various special projects. As part of his/her duties, this person will report to the Manager, International Sales – Ingredients.
How You Will Make Contributions That Matter:
- Develop and update sales reports on a regular basis;
- Develop and track order delivery schedules;
- Follow up on accounts receivable;
- Analyze the inventory and orders on a weekly basis;
- Follow up on letters of credit with the Customer Service department;
- Answer customers’ questions and provide them with documentation;
- Take part in communication with channel partners, key influencers and end users;
- Compile and update lists of existing and potential customers;
- Compile sales made by the sales representative for certain categories;
- Coordinate the process for approval of Saputo as a supplier to new customers;
- File paper and electronic documents;
- Assist the Sales department in day-to-day activities, such as:
- Interacting with the Production and Quality Assurance departments
- Obtain transport costs
- Review specifications
- Track estimates that have been issued
- Support the Sales department and customers through after-sales service;
- Plan the monthly forecasts and follow with the respective sales managers to get orders based on the budget and forward demand.
- Perform all other related duties.
- Professional Development
- Participate in sales training programs to build product knowledge and sales skills
- Shadow senior sales representatives to gain experience in sales and client interactions and markets.
You Are Best Suited for The Role If You Have the Following Qualifications:
- College diploma;
- Minimum of 5 years’ experience in a similar position;
- Good knowledge of international trade;
- Excellent judgment, attention to detail and autonomy;
- Ability to work well under pressure and as part of a team;
- Fluency in spoken and written French and English ESSENTIAL;
- Professionalism and sense of priorities.
As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees and their families by providing:
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
Salary Range: $51,595 - $67,750
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
Coordinator, International Sales
Saputo Diary
Saint-Laurent - 8.36kmSales & Retail Full-time
51,595 - 67,750
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IT Specialist, Enterprise Development - ERP Full-time Job
IT & Telecoms Saint-LaurentJob Details
As the IT Specialist, Enterprise Development – SAP at Saputo, you will be a senior Development resource working with an experienced SAP Development team and collaborating with IT and Business teams.
Being our SAP Development SME, you will design various robust, secure, and high-quality technical solutions and perform hands-on coding with expert proficiency following best practices.
Your contributions will be essential for Saputo to continuously improve, innovate, and sustain our existing SAP on HANA system, and S/4 HANA in the near future.
At SAPUTO, our people are our strongest and most important asset. As a valuable member of our team, you will model the Saputo values and demonstrate respect for your colleagues in all your formal and informal interactions. As a team player, you will enable mutual respect, open communications, and high performance. You strive to bring your best self to work every day as an essential part of our positive and inclusive work environment.
How you will make contributions that matter:
Reporting to the IT Enterprise Development Senior Manager, you will be responsible for:
- Performing impact analysis of new solutions or modifications to existing solutions, and estimating the required development effort
- Working with Saputo SAP IT teams to translate business and functional requirements into robust, secure, and high-quality technical solutions
- Reviewing and solidifying the technical soundness and feasibility of solutions documented in the Functional Specifications Designs (FSDs)
- Creating and maintaining the Technical Specifications Designs (TSDs) that summarize the different SAP development objects we have implemented or modified
- Developing intermediate to very complex SAP custom objects as an individual contributor, and as a Lead Developer for larger initiatives
- Troubleshooting incidents and issues across all SAP environments including Production
- Promoting high quality output by reviewing the development deliverables of your developer teammates
- Actively coaching and mentoring your developer teammates, and at times assist them with their respective tasks whenever they encounter significant challenges and roadblocks
You are best suited for this role if you have the following qualifications:
- Solid hands-on experience in SAP ABAP technical design and development in SAP ECC6.0 or higher
- Experience with ABAP Web Dynpro, Floor Plan Manager, SAP Script, and NetWeaver Gateway Services
- With experience and/or solid understanding of the latest SAP trends such as SAP BTP, S/4 HANA, CDS, and SAPUI5 / Fiori applications development
- Experience with SAP Extended Warehouse Management (EWM) is a must
- Experience with these SAP modules is a plus:
- Transportation Management (TM)
- Master Data Governance (MDG)
- Human Capital Management (HCM)
- Have used development tools like ABAP Development Tools (ADT) and/or Business Application Studio
- Can operate in a complex, fast-paced project environment with interdependencies spanning multiple teams and geographies
As part of his/her duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees and their families by providing:
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
Salary Range: $88,325 - $115,930
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
IT Specialist, Enterprise Development - ERP
Saputo Diary
Saint-Laurent - 8.36kmIT & Telecoms Full-time
88,325 - 115,930
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Data Systems Agent-2 Part-time Job
Federal Express Corporation Canada
IT & Telecoms Saint-LaurentJob Details
- Location: 5005 Rue J.-A.- Bombardier, Saint Hubert, QC J3Z1G4, Canada
Accurately enter data into computerized system. Sort, split, batch and image airbills and relevant documents for customs and archival purposes. Maintain files, gather and research data to generate reports. Ensure accurate & timely collection and deposit of operational payments from customers.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent.
Good typing skills 25 wpm.
Basic knowledge of MS Office (Excel, Word)
Knowledge of VISA, COSMOS, Genesis, Famis preferred
Good time management & organization skills
Good written and verbal communication skills
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent.
Good typing skills 25 wpm.
Basic knowledge of MS Office (Excel, Word)
Knowledge of VISA, COSMOS, Genesis, Famis preferred
Good time management & organization skills
Good written and verbal communication skills
Data Systems Agent-2
Federal Express Corporation Canada
Saint-Laurent - 8.36kmIT & Telecoms Part-time
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IT Specialist, Network & Telecommunication Full-time Job
IT & Telecoms Saint-LaurentJob Details
We are seeking a highly skilled and experienced Network Specialist with over ten years of professional experience in managing and optimizing global network infrastructures. The ideal candidate will possess an advanced understanding of network technologies, demonstrated by holding a Cisco CCNP certification or proven equivalent experience. This role requires expertise in global routing, LAN, wireless networking, and a deep understanding of network security protocols. The Network Specialist will be responsible for the design, implementation, and management of complex global network solutions, ensuring high availability, performance, and security across all network environments.
How You Will Make Contributions That Matter:
- Design, Implement, and Manage Global Networks: Develop and maintain robust global network solutions, including LAN, WAN, and wireless systems, ensuring optimal performance and reliability.
- Routing and Switching: Configure and manage complex global routing protocols (e.g., BGP, OSPF, EIGRP) and advanced switching technologies, ensuring efficient and secure data flow across the network
- Network Security: Implement and maintain network security measures, including firewalls, Identity (ISE), VPNs, IPS systems, and other security technologies to protect the integrity and confidentiality of network data
- Wireless Networking: Design, deploy, and manage wireless network solutions to ensure reliable connectivity and coverage across various global locations.
- Troubleshooting and Support: Provide advanced troubleshooting and support for network-related issues, working closely with other IT teams to resolve incidents efficiently. Manages the support process and escalations to ensure efficient resumption of operational processes when issues occur, including root cause analysis in response to critical incidents, to understand, document and plan remedial actions to prevent reoccurrence. Included in on-call after hour support rotation
- Monitoring and Performance Optimization: Continuously monitor network performance and make necessary recommendations & adjustments to improve speed, reduce latency, and enhance overall user experience.
- Documentation: Maintain detailed documentation of network configurations, changes, and procedures, and provide regular reports on network performance, security incidents, and project progress.
- Vendor and Stakeholder Management: Collaborate with vendors and stakeholders to evaluate new technologies, negotiate contracts, and manage the implementation of network solutions.
- Collaboration: Works with different teams including security, OT, etc, to deliver integrated change where appropriate, and to ensure that our network infrastructure is secure and robust end-to-end
- Training and Mentoring: Mentor network team and provide training on best practices and new technologies to ensure a high level of expertise within the team.
You Are Best Suited for The Role If You Have the Following Qualifications:
- Diploma in the field of Computer Science or equivalent
- A minimum of 10 years of experience in network engineering with a focus on global network management.
- Cisco CCNP or equivalent certification/experience is required
- Proficiency in routing protocols (e.g., BGP, OSPF, EIGRP), LAN/WAN technologies, wireless networking, network security, and performance optimization.
- Experience in a manufacturing environment is highly desirable
- Experience with cloud networking solutions (e.g., AWS, Azure)
- Experience in SD-WAN, VXLAN and Load balancer technologies and implementation.
- Strong on process automation
- Strong experience working with cybersecurity team
- Strong analytical and problem-solving skills, organizational skills and attention to detail
- Experience with packet tracer or analyser
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Willingness to work beyond core business hours / on call, if necessary to minimize business interruption during planned or unplanned network/system modifications
- Ability and availability to travel occasionally to our different sites if required
- Available for on-call support in rotation
As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees and their families by providing:
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
SALARY RANGE: $88,325 to $115,930
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
IT Specialist, Network & Telecommunication
Saputo Diary
Saint-Laurent - 8.36kmIT & Telecoms Full-time
88,325 - 115,930
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Class 1 Driver Full-time Job
Transportation & Logistics Saint-LaurentJob Details
The incumbent will be responsible for ensuring the smooth running of the operations of his/her shift team.
Available schedule: Friday, Saturday and Sunday (5:00 a.m. - 5:30 p.m.)
Salary: $31.90. Please note that there are 2 salary increases per year with a target rate of $35.45/h.
We support and care for our employees and their families by offering:
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Vacation upon hiring;
-
Generous and comprehensive group insurance;
-
Group pension plan with employer contribution;
-
Telemedicine and assistance program for employees and their families;
-
Share capital with employer contribution;
-
Generous allowance for parental leave;
-
Paid leave; sickness, mobile and volunteer leave;
-
Possibility to contribute to group RRSPs and TFSAs
-
Training and development programs;
-
Activities organized for employees and their families;
-
Special discounts on our products;
Contributing in this role means:
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Transporting inter-factory goods with 53-foot trailer trucks;
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Carry out trailer movements within the yards of our distribution centers and factories;
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Carry out administrative tasks related to delivery activities;
-
Carry out daily management of the weekend team and resolve minor issues;
-
Plan and distribute transportation to the team of drivers on their shift, ensuring the quality of service to internal and external customers;
-
Carry out equipment maintenance follow-ups jointly with the supervisor and coordinators;
-
Collaborate with the supervisor in various continuous improvement projects of the department;
-
Perform any other related tasks as required.
The qualifications sought are:
In addition to having the qualifications required for the position of driver (class 1 MF), the candidate must:
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Possess good leadership and communication skills and promote teamwork;
-
Have a proactive approach and be autonomous;
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Have a spirit of initiative and excellent work organization skills;
-
Have a good command of the MDGs;
-
Have a good experience on Isaac electronic worksheet system.
We are committed to the principle of employment equity. Saputo supports diversity at the heart of its operations and invites candidates from all backgrounds to be part of the family.
Class 1 Driver
Saputo Diary
Saint-Laurent - 8.36kmTransportation & Logistics Full-time
31.90
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Senior Analyst, Communications Full-time Job
Marketing & Communication Saint-LaurentJob Details
Overview of The Role
As an IT Communications Senior Analyst at Saputo, you are an integral part of the IT Change Management team, which supports a range of initiatives from small system enhancements to large-scale, complex SAP implementations. You coordinate the global IT operations communications portfolio and contribute to IT projects that impact people and business processes across the organization. You keep employees informed and engaged.
How You Will Make Contributions That Matter
Reporting to the IT Manager, PMO—Change Management & Communications and working collaboratively with diverse cross-functional and corporate teams, you are responsible for supporting project, program and/or organizational objectives by:
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Coordinating the global IT Communications portfolio
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Planning and executing innovative communications campaigns, including conducting in-depth audience analyses, outlining communications plans, and leveraging change management deliverables
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Writing IT operational communications, e.g., monthly system releases, cybersecurity awareness and threats, and system outage notifications
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Using a variety of tools and tactics to design, develop, and share project change and operational communications and gather audience feedback
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Coordinating with translation services to develop material in our three local languages – English, French (Canada), and Spanish (Argentina)
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Applying advanced graphic design skills and creativity to craft engaging communications
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Applying Saputo change management methodology, tools, and templates
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Following review and approval workflows
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Reporting on Key Performance Indicators to project PMO and Saputo leaders
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Identifying, monitoring, managing, and escalating risks and issues
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Fostering relationships by connecting with, influencing, and supporting business and project team members at all levels
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Maintaining expertise and knowledge of communications leading practice and emerging technologies
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Seeking opportunities for innovation and efficiency and managing the continuous improvement of Saputo’s IT communications, change communications methodology, templates, and tools
About You
You are excited to contribute to a global organization that is a leader in its markets.
Your work experience, collaborative approach, curious mindset, and understanding of communications methods are ingredients in your recipe for delivering successful outcomes in a dynamic, fast-paced environment. You are a lifelong learner, who dives into new projects, technologies, and processes with enthusiasm. You enjoy interacting directly with colleagues and stakeholders in-person and virtually, as well as contributing to formal and informal discussions with your peers and individuals at all organizational levels. You are interested in working with a passionate team of Change Management professionals to enable business readiness and drive sustainable change.
As part of your duties, you will communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec, as well as in the rest of Canada, North and South America, the UK, and Australia. You are willing to travel domestically and internationally, when needed.
You Are Best Suited for The Role If You Have the Following Qualifications:
-
Bachelor’s degree or higher in a relevant program (e.g. Communications, Marketing, English, etc.) or equivalent work experience
-
Minimum five years’ experience coordinating project and/or corporate communications programs, including developing strategies and plans
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Demonstrated knowledge of best practices and advanced competency in designing and developing compelling communications
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Advanced written and verbal communication skills
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Highly organized and detail-oriented
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Ability to create content using current communications technologies and tools, e.g., Canva, Klaviyo, Vyond Video Studio, and Articulate 360/Rise
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Advanced proficiency in MS Office 365 (i.e. Word, PowerPoint, Excel, SharePoint, and Teams)
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Ability to multitask and manage competing priorities under pressure and to work independently and in a collaborative team environment
-
French and/or Spanish language skills
The following are considered assets:
-
Experience contributing to change management efforts on enterprise transformations or system implementations, with preference given to IT project experience
-
Demonstrated understanding of change management methodology and practices
We support and care for our employees and their families by providing:
-
Competitive salaries
-
A hybrid work environment with the possibility to work from home 2 days a week
-
Advantageous corporate agreements
-
Full range of group insurance benefits
-
Group retirement pension plan with employer contribution
-
Purchase option of company stocks
-
Group RRSP
-
Health and wellness program in the workplace
-
Assistance program for employees and their families
-
Saputo products at a discounted price
Salary Range: $76,265 - $100,100
*Salary offers will vary commensurate with experience, education, skills, and training.
Senior Analyst, Communications
Saputo Diary
Saint-Laurent - 8.36kmMarketing & Communication Full-time
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IT Coordinator, Regional Service Delivery Full-time Job
IT & Telecoms Saint-LaurentJob Details
Provide level 2 support to end-users utilizing a range of media (including the infrastructure environment and software) to troubleshoot and resolve issues of moderate complexity across the organizations’ Saputo environment.
How You Will Make Contributions That Matter:
- Manage support incidents & work orders in Remedy ticketing service.
- Respect SLA’s in Remedy
- Be able to perform on demand computer hardware, software installations in Windows 10.
- Develop and maintain knowledge and technical capability across diverse and dynamic hardware, technologies, platforms and applications
- Participate in the continues service improvement.
You Are Best Suited for The Role If You Have the Following Qualifications:
- Associate degree or College certification.
- 1-5 years’ experience in technical customer service/remote and deskside support
- Strong written and verbal communication skills
- Experience in troubleshooting hardware and software in large global organization.
- Customer service oriented with superior problem-solving abilities.
- Knowledge of Office 365
- Understand Microsoft Active Directory and network services associated with (TCP-IP, DNS, DHCP, etc.)
- Virtual private network knowledge (VPN).
- Proactive and team oriented.
- ITIL Certification is an asset.
As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees and their families by providing:
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
SALARY RANGE: $51,595 to $67,750
IT Coordinator, Regional Service Delivery
Saputo Diary
Saint-Laurent - 8.36kmIT & Telecoms Full-time
51,595 - 67,750
Learn More
Team Leader, Distribution Full-time Job
Management Saint-LaurentJob Details
The incumbent will be responsible for ensuring the smooth running of the operations of his/her shift team.
Available schedule: Friday, Saturday and Sunday (5:00 a.m. - 5:30 p.m.)
Salary: $31.90. Please note that there are 2 salary increases per year with a target rate of $35.45/h.
We support and care for our employees and their families by offering:
-
Vacation upon hiring;
-
Generous and comprehensive group insurance;
-
Group pension plan with employer contribution;
-
Telemedicine and assistance program for employees and their families;
-
Share capital with employer contribution;
-
Generous allowance for parental leave;
-
Paid leave; sickness, mobile and volunteer leave;
-
Possibility to contribute to group RRSPs and TFSAs
-
Training and development programs;
-
Activities organized for employees and their families;
-
Special discounts on our products;
Contributing in this role means:
-
Transporting inter-factory goods with 53-foot trailer trucks;
-
Carry out trailer movements within the yards of our distribution centers and factories;
-
Carry out administrative tasks related to delivery activities;
-
Carry out daily management of the weekend team and resolve minor issues;
-
Plan and distribute transportation to the team of drivers on their shift, ensuring the quality of service to internal and external customers;
-
Carry out equipment maintenance follow-ups jointly with the supervisor and coordinators;
-
Collaborate with the supervisor in various continuous improvement projects of the department;
-
Perform any other related tasks as required.
The qualifications sought are:
In addition to having the qualifications required for the position of driver (class 1 MF), the candidate must:
-
Possess good leadership and communication skills and promote teamwork;
-
Have a proactive approach and be autonomous;
-
Have a spirit of initiative and excellent work organization skills;
-
Have a good command of the MDGs;
-
Have a good experience on Isaac electronic worksheet system.
We are committed to the principle of employment equity. Saputo supports diversity at the heart of its operations and invites candidates from all backgrounds to be part of the family.
Team Leader, Distribution
Saputo Diary
Saint-Laurent - 8.36kmManagement Full-time
31.90 - 35.45
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Sales Representative Full-time Job
Sales & Retail Saint-LaurentJob Details
Overview of the Role
The sales representative, food service is responsible for existing customers and the development of potential customers,
while working closely with distributors.
Salary: $51 595 - $67 750
***Salary offers will vary commensurate with experience, education, skills and training.***
How you will make contributions that matter:
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Develop and increase our presence with new clients by working closely with distributors in the Montreal area and its surroundings
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Study and identify opportunities in the assigned territory with the department's managers according to the business plans established for the current fiscal year
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Identify development opportunities for existing clients while analyzing their needs
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Establish and maintain a strong relationship with existing and potential customers with service while making product presentations as needed
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Maximize sales objectives and the distribution of our products
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Prepare and conclude business proposals with clients targeted by the department's managers
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Attend various sales shows with the department's managers
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Perform all other tasks related to the position
You are best suited for the role if you have the following qualifications:
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A university degree in business administration or related disciplines or equivalent experience in a similar position
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3 to 5 years of experience in sales, customer service and/or customer management
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Bilingualism (French and English) both written and spoken
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Knowledge of the Office suite (Outlook, Excel, Power Point and Word)
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Possess a high degree of autonomy and excellent agenda planning and priority opportunity management skills
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Possess excellent communication and interpersonal skills
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Highly organized, autonomous and accustomed to working in a dynamic environment while adapting easily to change
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Have a valid driver's license and the ability to travel throughout the designated territory
We support and care for our employees and their families by providing:
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Competitive salaries
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Advantageous corporate agreements
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Full range of group insurance benefits
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Group retirement pension plan with employer contribution
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Purchase option of company stocks
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Group RRSP
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Health and wellness program in the workplace
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Assistance program for employees and their families
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Saputo products at a discounted price
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
Sales Representative
Saputo Diary
Saint-Laurent - 8.36kmSales & Retail Full-time
51,595 - 67,750
Learn More