12/19/2024

Address:

17600 Yonge Street

Language capabilities: Mandarin and Cantonese

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $44,000.00

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center. You’ll use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Customer Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

• Client Engagement – Help clients manage their accounts and products. Focus on each client experience and make every interaction meaningful. Connect clients to the right CIBC team members who can help them reach their goals.

• Problem Solving – Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to build a better solution together.

• Leveraging Technology – Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, assisting them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You’re driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

• You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.

• You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Oakville-2530 Postmaster Dr

Employment Type

Regular

Weekly Hours

15

Skills

Accountability, Banking, Client Service, Customer Engagement, Customer Experience (CX), Financial Products, Problem Solving, Teamwork

Overview

The Production Supervisor position is responsible for coordinating and direct the activities of the production department to maximize productivity and minimizing costs while maintaining quality. Primarily accountable for inspecting product to verify production specifications are met and train and supervise production personnel. Additional responsibilities include directing shift supervisors on production volume, quality standards, cost constraints and scheduling requirement ensuring effective utilization and maintenance of plant resources, recommend major equipment purchases.

Powering Vehicles, Motion, Work, and Lives since 1966.

Performance Expectations

· Manage, initiate, and direct the activities of employee's and equipment.

· Allocating work to employees, setting production targets and communicating precise instructions.

· Ensure effective employee relations.

· Respond to employee concerns promptly and work with HR to resolve.

· Monitor and initiate training activities in their department and all related documentation.

· Works and ensures that all employees work in a safe manner, in a safe environment.

· Conduct employee meetings.

· Complete performance evaluations for their department as required.

· Perform weekly safety inspections, 5s inspections, Layered Audits.

· Complete tasks as assigned from Monthly Workplace Inspections.

· Participate in the corrective action process.

· Able to troubleshoot equipment.

· Speak with managers and supervisors to explain progress of jobs and to obtain instructions and tasks.

· Teach employees and less experienced workers to install new equipment, perform maintenance tasks and troubleshoot mechanical and electrical faults.

· Develop and plan employees’ days, schedule appointments and adjust schedules.

· Assume a wide variety of roles to coordinate job tasks with those of junior workers, co-workers and subcontractors.

Credentials

· High School Diploma or equivalent general education.

· Journeyman/woman trade certification in related field considered an asset.

· Minimum three years of machine shop experience and supervision experience considered an asset.

· Ability to operate and troubleshoot machines and equipment.

· Ability to use basic computer applications and software such as Microsoft Word, Excel and Outlook.

· Able to read completed inspection forms to ensure all maintenance, repair and inspection tasks have been adequately completed by workers.

· Identify structures and locate dimensions in scale drawings.

Desired Characteristics

· Knowledge of applicable employment and safety legislation.

· Ability to continuously learn to keep up with new technologies, new products, new information and regulatory changes within industry.

What Linamar Has To Offer

· Opportunities for career advancement.

· Community based outreach supporting both local and global initiatives and charities.

· Social committees and sports teams.

· Discounts for local vendors and events, including auto supplier discounts.

The Material Handler Position will be responsible for playing a key role in supporting our production and shipping team in a fast-paced work environment. Your function as a tow motor operator will be to support the production lines, load, unload and move materials as needed throughout the facility.

Positions are available on all Shifts

Essential Responsibilities

• Load and unload trucks in shipping and receiving areas.
• Manually pick, package, bank or wrap a variety of materials.
• Neatly store material in proper storage areas.
• Maintain flow of material to all machines and assembly areas, first in, first out.
• Take parts for final inspection and or in process inspection area to shipping.
• Assist in emptying waste in outside containers.
• Empty all chip bins in proper containers.
• Keep all manufacturing and shipping and receiving areas well organized.
• Ensure that plant is clean and organized at all times.
• Inspect tow motors before each shift and ensure documentation is completed.
• Report any unsafe conditions to supervisor.
• Participation in continuous improvement programs.
• Other duties assigned as needed.

Qualifications and Skills

• High school Diploma or equivalent general education.
• Prior fork truck driving experience is required.
• Prior computer skills using Microsoft Word, Excel and Access preferred.
• Ability to Interact with various personnel to confirm details, coordinate tasks and discuss concerns and resolutions.
• Able to work in a team and independently as needed.

What  Linamar Has To Offer

• Comprehensive Benefits and Pension Packages
• Career Advancement & Training Opportunities
• Shift Premiums & Production Bonus
• Personal Protective Equipment Allowance
• Opportunities for career advancement
• Community based outreach supporting both local and global initiatives and charities.
• Social committees and sports teams

41 Minto Road, Guelph, Ontario, N1K 1H5, CA

Overview

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  

IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
 We would love to work with you if you have:
 

• Experience in the securities industry
• Already or willing to become duly registered as an Investment Representative (IR) with CIRO
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

 
WHAT’S IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

The City of Oshawa is now accepting Aquatic Instructor/Lifeguard applications for positions. This is an open posting that is recruited to throughout the year.

Applicants invited to attend a Wet Interview will need to provide proof of 2 valid vaccination doses and government issued identification in order to be able to attend the interview.

Applicants selected to attend a Wet interview will be notified via email and phone. You will be required to provide the following prior to the interview :

• Proof of all 4 aquatic qualifications ( or proof of course enrolment) NL, SFA, LSI and WSI (plus any additional qualifications you hold)

Successful applicants will be required to attend mandatory staff trainings and orientations.

All training hours are paid at minimum wage as established by the Employment Standards Act.

The City of Oshawa strives to provide an environment that cultivates and supports the following core values: Authenticity, Courage, and Trust (ACT).

Responsibilities

1. Delivery of learn to swim program

• Develop progressive lesson plans based on criteria specific to each level of the learn to swim program
• Demonstrate, instruct and lead participants through swim level specific skills
• Assess, evaluate and document participants progress throughout the program
• Provide verbal and written feedback on participants progress to parents/guardians
• Prepare and organize program equipment and supplies
• Perform safety check of equipment prior to being used
• Keep accurate participant attendance records
• Follow up with full-time staff regarding participants with extended absences

1. Ensuring public safety

• Enforcing policies and procedures of aquatics facility
• Monitor participants in pool, identifying risks/hazards and associate good judgement
• Educate the public on water safety with a focus on accident prevention
• Respond to emergency situations and provide first aid within the scope of training

1. Directly supervising the pool area

• Continuous scanning of the pool and surrounding area including the deck, hot tub and sauna and adjust zones as required
• Enforce policies and procedures of aquatics facility
• Monitor participants in pool, identifying risks/hazards and associate good judgement
• Educate the public on water safety with a focus on accident prevention
• Respond to emergency situations and provide first aid within the scope of training

1. Enforce and follow City of Oshawa policies and procedures and adhere to Ontario Public Pool Regulations, including but not limited to: admission requirement standards, emergency procedures, etc.)
2. In the absence of Aquatic Supervisor, perform pool opening and closing procedures and complete required checklists

Requirements:

Possess and maintain current ALL of the following aquatic awards (note, applicants who are currently registered in the courses below may apply, offer of employment would be subject to successful completion of the awards.

• National Lifeguard Certification (NL)
• Lifesaving Society Lifesaving Instructor
• Standard First Aid with CPR-C within 2 years of certification date (from a WSIB approved agency)
• Work a minimum of 6 hours per week, 4 of which are instructional hours, and at least one weekend shift per week. All hours are subject to program and operational demands. Priority will be given to those candidates with the most availability.
• Attend all mandatory training's and meetings,
• Good customer service experience and communication skills to deal effectively and courteously with staff and the general public; good interpersonal skills with the ability to establish and maintain positive working relationships
• Possess personal qualities of maturity, tact, discretion and have a willing and co-operative attitude
• Ability to work shifts as required
• Provide a current (within six months) Criminal Information Request prior to commencing employment
• Preference will be given to those with additional aquatic qualifications

Posting End Date: 2024/12/31

• Posting Period: 05-Dec-2024 to 19-Dec-2024 
•  
•  

Reporting to the Project Manager, Council & Support Services, this position is responsible for providing key administrative and customer support to Members of City Council including accounting, purchasing. human resources and payroll functions.

Major Responsibilities:

• Provides assistance to Members of City Council, the Integrity Commissioner, the Lobbyist Registrar and the Ombudsman and their staff on all aspects of their business requirements, including accounting, purchasing and payroll issues.
• Performs duties such as reviewing, researching, analyzing and reconciling ledger accounts, setting up and maintaining expenditures and revenue working papers, spreadsheets and reconciliation to the general ledger.
• Prepares financial statements and statistical data reports, i.e. departmental capital and current projects and council expenses for quarterly routine disclosure on the City's website including redacting personal information.
• Reviews, analyzes and reconciles cost center expenditures, budget variance reports related to departmental operating and capital budgets.
• Reconciles and monitors capital/current projects and recoveries.
• Maintains a Cost Control System including subsidiary records relating to departmental capital and current projects.
• Prepares monthly departmental financial statements and other financial information for the Division.
• Performs and maintains accounts receivable functions including bank deposits and reconciliation, preparing, reviewing, posting and reconciling payment processing forms and interface payments.
• Performs calculations to process period end accruals for expenditures.
• Prepares working papers and processes period end and year-end closing entries.
• Reviews financial system reports and takes action as required.
• Analyzes and reconciles account balances.
• Prepares, reviews, and posts journal entries.
• Reviews General Ledger expenditure and revenue accounts, processes reclassification and reallocation adjustments, and reconciles expenditures.
• Prepares statements for reporting to management and Divisions.
• Analyzes monthly budget variances and prepares detailed expense projections and reports using SAP and Labor Distribution reports.
• Liaises different teams such as Account Services for payment matters and deal with accounting related issues and with People & Equity and Pension, Payroll & Employee Benefits divisions to provide support to clients.
• Assists with projects and assignments such as entering time and attendance information for payroll purposes and creating and maintaining HR records of hiring forms, staff contracts, payroll extensions, termination forms, and staff bank balances and responds to staff enquiries regarding payroll related issues.
• Coordinates data with the City, Provincial and Federal Auditors.
• Reconciles monthly Pcards.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Present enrolment towards the completion of a professional accounting designation (i.e., CGA/CMA course requirements) or the equivalent combination of education and/or experience.
2. Extensive experience in municipal accounting or relevant public or private sector experience in financial accounting and financial reporting.
3. Considerable experience in the analysis, investigation and processing of transactions relating to accounts receivable and/or accounts payable.
4. Considerable experience in the analysis and reconciliation of ledger accounts and financial statement preparation.
5. Experience in the application of accounting and purchasing procedures, practices and techniques including accounts payable and receivable processes, and payroll procedures and policies.
6. Experience using Microsoft Office Suite applications (i.e., MS Word and Excel) and computer­ based accounting and payroll applications/systems (i.e., SAP).
7. Experience with various accounting functions including reconciliation, preparing, reviewing, posting, and reconciling journal entries and processing Pcard transactions.

You must also have:

• Ability to create and format complex reports and correspondence.
• Ability to maintain expenditures and revenue working papers, spreadsheets, and reconciliation to general ledger.
• Ability to perform computations and detailed calculations of statistical data related to funding, revenue expenditures and other specific operating budgets.
• Strong verbal and written communication skills and the ability to communicate effectively and deal professionally and tactfully with Members of Council, all levels of staff and the public.
• Excellent customer service and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to exercise independent judgement and discretion in dealing with confidential matters.
• Excellent organizational and multi-tasking skills, with ability to meet tight deadlines, identify priorities, and deal with conflicting work demands in a fast-paced, high volume customer service environment.
• Ability to carry-out instructions in a timely manner with minimal supervision.
• Ability to work cooperatively as a team member and share workload.
• Ability to maintain accurate and orderly electronic records and files.