1772 Jobs Found

Customer Service Representative Full-time Job

BMO Canada

Customer Service   Markham
Job Details

Application Deadline:

12/29/2024

Address:

900 - 5221 Hwy 7 E

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
Markham - 28.97km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 12/29/2024 Address: 900 - 5221 Hwy 7 E   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidan...
Learn More
Dec 18th, 2024 at 15:41

Application Developer Full-time Job

BMO Canada

IT & Telecoms   Toronto
Job Details

Application Deadline:

01/10/2025

Address:

33 Dundas Street West

 

Drives the overall software development lifecycle including working across functional teams to transform requirements into features, managing development teams and processes, and conducting software testing and maintenance. Specific project areas of focus includes translating user requirements into technical specifications, writing code and managing the preparation of design specifications. Supports system design, provides advice on security requirements and debugs business systems and service applications. Applies deep knowledge of algorithms, data structures and programming languages to develop high quality technology applications and services - including tools, standards, and relevant software platforms based on business requirements.

  • Translates user needs into technical specifications by understanding, conceptualizing, and facilitating technical requirements from user.
  • Analyzes, develops, tests, and implements new software programs, and documentation of entire software development life cycle execution.
  • Performs preventative and corrective maintenance, troubleshooting and fault rectification of system and core software components.
  • Ensures that code/configurations adhere to the security, logging, error handling, and performance standards and non-functional requirements.
  • Evaluates new technologies for fit with the program/system/eco-system and the associated upstream and downstream impacts on process, data, and risk.
  • Follows release management processes and standards, and applies version controls.
  • Assists in interpreting and documentation of client requirements.
  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently on a range of complex tasks, which may include unique situations.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

Foundational level of proficiency:

  • Creative thinking.
  • Building and managing relationships.
  • Emotional agility.
  • Quality Assurance and Testing.
  • Cloud computing.
  • Technology Business Requirements Definition, Analysis and Mapping.
  • Adaptability.
  • Learning Agility.

Intermediate level of proficiency:

  • Experienced in MS Power Platform (Power App & Power Automate) is a must
  • Knowledge of .NET Language is preferred or some experience with Java
  • Programming
  • Applications Integration.
  • Test Driven Development.
  • System Development Lifecycle.
  • Troubleshooting.
  • System and Technology Integration.
  • Verbal & written communication skills.
  • Collaboration & team skills.
  • Analytical and problem solving skills.
  • Data driven decision making.
  • Typically between 3-5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Technical proficiency gained through education and/or business experience.

 

Salary:

$60,000.00 - $111,700.00

Application Developer

BMO Canada
Toronto - 44.51km
  IT & Telecoms Full-time
  60,000  -  111,700
Application Deadline: 01/10/2025 Address: 33 Dundas Street West   Drives the overall software development lifecycle including working across functional teams to transform requireme...
Learn More
Dec 18th, 2024 at 15:30

Retail store supervisor Full-time Job

Circle K

Sales & Retail   Richmond Hill
Job Details

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Business/commerce, general
  • Accounting and business/management
  • General sales, merchandising and related marketing operations, other

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Establish work schedules
  • Sell merchandise
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Supervise and co-ordinate activities of workers

 

How to apply

By email

 

[email protected]

Retail store supervisor

Circle K
Richmond Hill - 25.57km
  Sales & Retail Full-time
  22  -  24
Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Business/commerce, general Account...
Learn More
Dec 17th, 2024 at 14:27

IT Coordinator, Regional Service Delivery Full-time Job

Saputo Diary

IT & Telecoms   Toronto
Job Details

Provide level 2 support to end-users utilizing a range of media (including the infrastructure environment and software) to troubleshoot and resolve issues of moderate complexity across the organizations’ Saputo environment. 

 

How You Will Make Contributions That Matter:

  • Manage support incidents & work orders in Remedy ticketing service.
  • Respect SLA’s in Remedy 
  • Be able to perform on demand computer hardware, software installations in Windows 10.  
  • Develop and maintain knowledge and technical capability across diverse and dynamic hardware, technologies, platforms and applications
  • Participate in the continues service improvement. 

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Associate degree or College certification.
  • More than 3 years’ experience in technical customer service/remote and deskside support
  • Strong written and verbal communication skills
  • Experience in troubleshooting hardware and software in large global organization.
  • Customer service oriented with superior problem-solving abilities.
  • Knowledge of Office 365
  • Understand Microsoft Active Directory and network services associated with (TCP-IP, DNS, DHCP, etc.)
  • Virtual private network knowledge (VPN).
  • Proactive and team oriented.
  • ITIL Certification is an asset.

 

As part of his duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $58,970 - $77,420

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Coordinator, Regional Service Delivery

Saputo Diary
Toronto - 44.51km
  IT & Telecoms Full-time
Provide level 2 support to end-users utilizing a range of media (including the infrastructure environment and software) to troubleshoot and resolve issues of moderate complexity ac...
Learn More
Dec 17th, 2024 at 14:18

Retail store supervisor Full-time Job

Circle K

Sales & Retail   Barrie
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Retail business

Responsibilities

Tasks

  • Hire and train or arrange for training of staff
  • Authorize payments by cheque
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers

Experience and specialization

Computer and technology knowledge

  • Point of sale system

 

How to apply

By email

 

[email protected]

Retail store supervisor

Circle K
Barrie - 38.06km
  Sales & Retail Full-time
  20  -  21
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Dec 16th, 2024 at 15:59

Bilingual Talent Acquisition Specialist (ENG/FR) Full-time Job

BGIS

Human Resources   Toronto
Job Details

The Talent Acquisition Specialist is primarily responsible for performing all aspects of recruitment and staffing for the organization. 

KEY DUTIES & RESPONSIBILITIES

  • Recruiting: Advertising and soliciting resumes from qualified candidates; coordinating and attending career fairs across Canada; screening resumes and applications for suitability; conducting initial screening interviews, both telephone and personal; making hiring  recommendations based upon the eligibility criteria provided, and drafting and extending employment offers.
  • Marketing/Advertising: Increasing the BGIS brand to reach a broader and wider market of candidates; Finding new, innovating and creative ways to make BGIS an appealing and desirable company to work for, especially outside of our immediate industry.
  • Social Media: Increase employment/talent brand via social media channels: LinkedIn, Facebook, Twitter, Instagram
  • Works with the Senior People & Culture Director and People & Culture Business Partners to ensure that BGIS conforms to government and regulatory hiring and employee management practices.
  • Maintains an updated pool of qualified and potential candidates.
  • Ensures effective and fast recruitment processes both internally and externally.
  • Responsible for providing current recruitment knowledge and trends within the market.
  • Works closely with Business Partners to identify and make recommendations to recruitment needs.
  • Actively sources qualified candidates through LinkedIn, and/or Indeed..
  • Follows-up and coordinates with recruitment channels.
  • Executes pre-screening and/or final phone/face to face interviews for junior & mid level positions.
  • Coordinate with universities and industry associations in relation to targeted hires
  • Work closely with Talent Acquisition Coordinator to ensure reporting and data integrity are maintained.
  • Support Business Partners with weekly update on recruitment progress.
  • Other duties as assigned

Knowledge & Skills

  • Bachelor’s degree in Human Resources or a related field.
  • 3-5 years’ experience in recruitment or a related field with a proven track record of success.
  • Broad knowledge of current and cutting edge recruitment trends and methodologies.
  • Knowledge of Provincial and Federal Employment Equity legislation.
  • Excellent verbal, written and interpersonal communication skills.
  • Computer literacy, including strong working knowledge of Microsoft Office applications and experience with Applicant Tracking tools (ideally, Taleo ATS).
  • Exceptional work ethic, energetic, with strong values and principles,
  • Good team player but able to work well independently and with minimal supervision.
  • Flexible and accommodating and able to go above and beyond the basic expectations when required.
  • Detailed-oriented.
  • Comfortable in a fast-paced, changing environment.
  • Bilingualism - English/French is an asset.
  • Absolute commitment to customer services.
  • And most importantly, must have a good sense of humour!

Licenses and/or Professional Accreditation

  • CHRP would be considered an asset

Bilingual Talent Acquisition Specialist (ENG/FR)

BGIS
Toronto - 44.51km
  Human Resources Full-time
The Talent Acquisition Specialist is primarily responsible for performing all aspects of recruitment and staffing for the organization.  KEY DUTIES & RESPONSIBILITIES Recruitin...
Learn More
Dec 16th, 2024 at 15:49

Maintenance Team Lead Full-time Job

BGIS

Maintenance & Repair   Toronto
Job Details

The Maintenance Team Lead is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned facilities.  The Maintenance Team Lead is responsible for overseeing the execution of activities performed by Technicians to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection.  In addition to people leadership responsibilities, the Maintenance Team Lead also performs and delivers preventative and corrective maintenance as well as routine and on-demand services. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

  • Account Operational Leadership,
  • Facility Management Office Roles to support accounts,
  • Project Management roles to lead and execute projects

KEY DUTIES & RESPONSIBILITIES 

Safety and Regulatory Ownership: 

  • Oversees and monitors the activities and performance of Technicians within assigned facility.  Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection as guided by BGIS Health Safety and Environment Teams 
  • Champion and enforce safety protocols, ensuring a safe work environment for all team members. 
  • Conduct safety training, risk assessments, and incident investigations as needed. 
  • Perform rigorous safety assessments specifically targeting building equipment and recommend technical safety enhancements. 
  • Promote a safety-first culture among the team. 

Technical Leader and Oversight: 

  • Provide technical guidance and support to Technicians in troubleshooting and repairs. 
  • Oversee the execution of maintenance tasks to maintain equipment and facilities in optimal condition as directed by BGIS Facility Management Office (FMO)  
  • Coordinates and participates in facility-related projects 
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems. 
  • Ensure compliance with established maintenance processes and industry best practices. 

Visibility in Sites: 

  • Maintain a strong presence at assigned facilities, addressing maintenance issues promptly. 
  • Foster positive relationships with clients and occupants, demonstrating a commitment to service excellence. 

Inspection Management: 

  • Performs work in accordance to established processes and practices. 
  • Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical and other equipment system monitoring and inspection. 
  • Executes comprehensive technical inspections of building equipment, focusing on critical systems that directly impact tenant operations. 
  • Oversee the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements. 
  • Oversee and performs regular facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.  Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair in partnership with Asset Management Team and the BGIS Facility Management Office (FMO). 
  • Oversee and monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection when required 
  • Conduct regular inspections to identify maintenance needs and opportunities for improvement. 
  • Implement and monitor execution of inspection checklists and schedules. 

Occupancy Experience: 

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered on time and with high quality. 
  • Prioritize occupant comfort and satisfaction through efficient and timely delivery service. 
  • Address occupant concerns and requests in a professional manner. 

Proactive Communication and Escalation: 

  • Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise 
  • Coordinates and assists in the implementation of a preventative maintenance program.  Ensures that deficiencies are identified, recorded and escalated, and that related documentation is maintained 
  • Communicate effectively with team members, clients, and management regarding maintenance activities and challenges. 
  • Escalate issues to the FM and BGIS CMMS Team for critical maintenance needs promptly to ensure swift resolution. 

Work Order Management: 

  • Oversee and maintains, troubleshoots and repairs mechanical and electrical building systems and equipment 
  • Oversee and responds to routine and on-demand service requests and oversees the execution of preventative and corrective maintenance on facility mechanical and electrical equipment and systems 
  • Assigns, prioritizes and monitors work progress in partnership with the BGIS CMMS Team.  
  • Monitors execution of activities and performance to ensure timely completion and adherence to all requirements including but not limited to operating procedures and practices, quality, performance and contract response requirements. 
  • In partnership with the Central Work Order Management Team Manage work orders efficiently, prioritizing tasks based on urgency and importance. 
  • Ensure accurate documentation of work performed and maintain detailed records. 

Financial Ownership (Including Quotes Management): 

  • Oversees and maintains all assigned tools and arranges for repair and replacement where required.  Submits all expenditures on a timely basis    
  • In collaboration with BGIS FM and Regional Directors, Manage maintenance budgets and expenses effectively. 
  • Prepare and review quotes for maintenance projects, ensuring cost-effectiveness. 

Vendor Management: 

  • Collaborate with vendors and contractors for specialized maintenance services. 
  • With support of the BGIS Strategic Sourcing and Vendor Management Evaluate vendor performance when required. 

KNOWLEDGE & SKILLS

  • 5 years of facility operations and maintenance work experience
  • Previous people leadership experience, preferred
  • High school diploma plus trades training and certification
  • Ability to lead a team of individuals
  • Highly-advanced ability to adhere to processes and practices relating to facility operations and maintenance 
  • Highly-advanced ability to maintain and repair building mechanical and electrical equipment and systems
  • Highly-advanced building mechanical and electrical equipment and system  troubleshooting and resolution skills 
  • Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
  • Possesses a high level of environmental, health and safety mindset.  Ability to perform work in a safe manner
  • Strong client-service orientation along with a high sense of urgency
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Licenses and/or Professional Accreditation

  • Journeyman level Refrigeration license
  • Journeyman level Electrical license
  • Journeyman level Plumbing license
  • Power Engineering 3rd Class or 4th Class
  • Building Operator Certification
  • Gasfitter I or II
  • Systems Maintenance Administration Certification considered an asset

Maintenance Team Lead

BGIS
Toronto - 44.51km
  Maintenance & Repair Full-time
The Maintenance Team Lead is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigne...
Learn More
Dec 16th, 2024 at 15:44

ADMINISTRATIVE ASSISTANT TO DIRECTOR Full-time Job

City Of Toronto

Administrative Jobs   Toronto
Job Details
  • Posting Period: 16-Dec-2024 to 03-Jan-2024

 

Major Responsibilities:
 

  •  
  • Performs specialized and senior level administrative tasks; including preparation, investigation, research, review, and the overseeing of projects.
  • Communicates with various internal divisions in the coordination of projects and/or activities and liaises with external parties on administrative matters on behalf of the Directors.
  • Identifies, screens/prioritizes issues and initiates responses on behalf of the Directors.
  • Prepares and composes documents, summaries and reports.
  • Prepares draft agendas, attends meetings, takes/transcribes/distributes minutes and provides status report to Directors on followed-up action items. Coordinates special events, workshops; coordinates meetings and schedules, and adjusts work plan to meet unscheduled events; organizes/coordinates and attends quarterly Management Team Meetings and monthly Manager Meetings.
  • Provides work direction, training and guidance and acts as a resource to support/clerical staff.
  • Reviews correspondence and contract documents for accuracy and conformity to policies and procedures and signing authorities.
  • Locates/extracts and consolidates information required in reports and correspondence. Undertakes research/analysis and prepares reports on the various issues/findings.
  • Organizes and maintains Directors' filing system.
  • Prepares/processes documents and handles issues of a confidential/sensitive nature.
  • Acts as Divisional liaison when dealing with Councillors and Division Heads.
  • Handles enquiries regarding operational policies/practices, general public and stakeholder enquiries/concerns and deals with FOI requests in accordance with the City's FOI protocols.
  • Assists in the preparation of briefs, presentation/meeting materials.
  • Develops and maintains linkages and contacts with staff, Councillors, and other levels of Government, ABCDs, the public, and private institutions that have regular contact with Directors.
  • Maintains an awareness of corporate/cluster/divisional administrative systems, issues and initiatives.
  • Ensure that reports are finalized, and submitted to Council, Standing Committees and Community Councils adhering to closing deadlines.
  • Identifies items for the Directors that have potential impact on operations, compiles background information on agenda items to ensure information is readily available to Director. Monitors and reviews committee and council agendas, flagging items of divisional impact and identifies these issues and initiates responses.
  • Makes recommendation of new/modified administrative functions and their implementation.
  • Follows up on Decisions of Council to ensure recommendations are adhered to.
  • Provides follow-up to assignments given to management staff; provides status reports to the Directors.
  • Assist in Budget information compilation of data for forecasting and co-ordination between sections/units. Monitors/maintains and balances petty cash fund, purchasing records, invoices and items requiring Directors' signature.
  • Maintains records related to budget administration.
  • Arranges business travel including conference registration, accommodation and cash advances. Reviews accuracy of expense claims
  • Organizes and maintains policy and procedure manuals. Operates computers utilizing and manipulating a variety of software packages.
  • Reviews, prioritizes, distributes and/or responds to Directors mail, e-mails and enquiries as appropriate.
  • Manages the Directors' schedule; e.g. arranges business travel including conference registration, accommodations, schedules interviews, general meetings.
  • Maintains various staffing records, such as attendance register, establishment lists, requests for staff, EOCR's and individual employee files, on behalf of Directors.
  • Orders/maintains and oversees the purchase/lease regarding the inventory of office equipment/supplies and maintenance and liaises with computer/printer service contractors.

 

Key Qualifications:

Your application must describe your qualifications as they relate to:
 

  1. Considerable experience performing administrative duties for a senior manager and divisional teams.
  2. Considerable experience utilizing a variety of software programs including Microsoft Word, Excel, PowerPoint, Access, and Time and Attendance systems (such as SAP and E-time/Kronos, among others).
  3. Experience in preparing and formatting reports, correspondence and documents for Council, Committee and public hearings.
  4. Experience creating presentations, drafting letters and memos and ability to organize, anticipate issues, and perform work with little supervision.


You must also have:
 

  • Experience with filing systems and the management of large volumes of information both hard copy and electronic.
  • Independent judgement and discretion in dealing with confidential business proposals and information as well as staff matters such as performance reviews and salary increments.
  • Ability to utilize systems relevant to supporting the division such as E-time.
  • Ability to take minutes of committee proceedings, to reply to committee questions on the wording of motions and to prepare final minutes of a meeting.
  • Knowledge of City and Divisional policies and procedures, municipal government operations, council and committee proceedings.
  • Excellent interpersonal skills with the ability to communicate effectively, both orally and in writing, with politicians, business executives, senior managers and staff.
  • A broad understanding of the services provided by the Parks, Forestry and Recreation Division is an asset.

ADMINISTRATIVE ASSISTANT TO DIRECTOR

City Of Toronto
Toronto - 44.51km
  Administrative Jobs Full-time
  35.17  -  38.53
Posting Period: 16-Dec-2024 to 03-Jan-2024   Major Responsibilities:     Performs specialized and senior level administrative tasks; including preparation, investigation, research,...
Learn More
Dec 16th, 2024 at 15:40

Client Advisor Full-time Job

Royal Bank Of Canada

Customer Service   Toronto
Job Details

Job Description

*****Candidates must be mobile with the Seaway Community (Winchester, Kemptville,Prescott and Iroquois)*****

 

What is the opportunity?
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor.

 

What will you do?

  • Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
  • Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
  • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to work as one RBC team
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

 

What do you need to succeed?
Must-have

  • Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Personal flexibility to work flex hours
  • Eagerness to learn and determination to succeed
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

 

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial, service or retail industry
  • Bilingual (French/English), considered a strong asset
     

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies

  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team

 

 

 

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

 

 

 

Additional Job Details

Address:

481 WINCHESTER MAIN ST:NORTH DUNDAS

City:

NORTH DUNDAS

Country:

Canada

Work hours/week:

25

Employment Type:

Part time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-12-16

Application Deadline:

2024-12-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Client Advisor

Royal Bank Of Canada
Toronto - 44.51km
  Customer Service Full-time
Job Description *****Candidates must be mobile with the Seaway Community (Winchester, Kemptville,Prescott and Iroquois)*****   What is the opportunity? As an RBC Ambassador inside...
Learn More
Dec 16th, 2024 at 14:28

Senior Data Engineer, GFT Full-time Job

Royal Bank Of Canada

IT & Telecoms   Toronto
Job Details

What is the opportunity?

In this role as a Senior Data Engineer, you will be responsible for development deliverables for the Finance Core Data Platform. The Platform, leveraging Hadoop Big-Data technologies, serves as the central repository of finance related datasets, with capabilities including the ingestion of positional/trade, sub-ledger, general-ledger trial balances, and reference data; as well as data enrichment, adjustment, reconciliation, analytics and reporting functions.

 

What will you do?

  • Work with the Product Owner, Product Manager, and Development Lead to understand and determine best mix of development and technical solutions to meet business requirements and project objectives.

  • Work on detailed design and development phases of project initiatives; identifying, tracking and resolving technical issues.

  • Ensure design/development solutions are aligned to the data/architecture strategy.

  • Ensure adequate technical/reference documentation and training is in place.

  • Provide assistance to the application support team in troubleshooting and resolving production issues.

  • Coordinate with the Quality Engineering team on all aspects of testing and verification, ensuring quality assurance testing is performed for all changes.

  • Impart knowledge, benefit of experience, and mentoring to other members of the team.

 

Must-have:

  • 3+ years’ experience with Scala, Spark,Python

  • Solid experience (as evidenced by resume) with Apache Hadoop/Hive ETL/data-pipelines or other big-data platform technology/tools Cloudera

  • Solid experience (as evidenced by resume) with SQL, Oracle/PL-SQL or any ANSI-compliant RDBMS platform preferred.

  • Experience on Windows/Unix/Linux OS.

  • Undergraduate degree/diploma in computer science/engineering or related technology discipline.

  • Solid communication and time management skills.

 

Nice-to-have:

  • Demonstrable experience with DevOps tools/technologies, including continuous integration/delivery tools and technologies such as GitHub, Jenkins, Synk, JIRA, Confluence, Airflow

  • Demonstrable experience with containerization tools and technologies such as Docker, Kubernetes, Redhat OpenShift Container Platform (OCP).

  • Experience with Capital Markets or other financial technology services’ middle/back office environments.

  • Experience with/exposure to cloud technology platforms such as PCF (on-prem), AWS. Azure (off-prem).

  • Experience with/exposure to Business Intelligence (BI)/Analytics/Reporting tools, such as Tableau, Datameer, Power BI, Presto, Snowflake, Apache Superset, etc.

  • Experience with/exposure with Test driven development (TDD) and automated unit testing.

 

What’s in it for you?  

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

  • Leaders who support your development through coaching and managing opportunities

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • Flexible work/life balance options Opportunities to do challenging work

  • Opportunities to take on progressively greater accountabilities  

  • This is a hybrid opportunity

 

#LI-Hybrid

#LI-Post

#LI-PK

 

 

Job Skills

Apache Spark, Big Data Management, Cloud Computing, Database Development, Data Mining, Data Warehousing (DW), ETL Processing, Group Problem Solving, Python (Programming Language), Quality Management, Requirements Analysis, Scala (Programming Language), Structured Query Language (SQL)

 

 

 

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-12-16

Application Deadline:

2025-01-03

Senior Data Engineer, GFT

Royal Bank Of Canada
Toronto - 44.51km
  IT & Telecoms Full-time
What is the opportunity? In this role as a Senior Data Engineer, you will be responsible for development deliverables for the Finance Core Data Platform. The Platform, leveraging H...
Learn More
Dec 16th, 2024 at 14:26

Bilingual Service Delivery Coordinator (Fr/En) Full-time Job

BGIS

Transportation & Logistics   Toronto
Job Details

The Service Delivery Coordinator (Bilingual FR/EN) is responsible for overseeing and coordinating the effective delivery of a variety of services including the management of the life cycle of work orders. This is done by ensuring that vendors adhere to SLAs and complete work on time to maintain a high level of customer service.  In addition, the coordinator ensures adherence to policies and procedures, ensuring data integrity, quality planning, and KPI work order metrics are achieved. 

 

KEY DUTIES & RESPONSIBILITIES 

Service Delivery  

  • Manage work orders to completion in BGIS or client-based web application.
  • Facilitate alignment of client required services with contracts, schedules, and Pos.
  • Review of work orders to determine if invoiceable or non-invoiceable.
  • Schedule access for internal and external service providers with the facility when required.
  • Prepare weekly/monthly summaries of work order performance for internal and external service providers.
  • Follow up with internal and external service providers to ensure all SLA’s are achieved.
  • Review compliance documentation and upload to RealConnect.
  • Create on demand work orders for service delivery.
  • Ensure client required supporting documentation for quote and invoice submissions are provided.
  • Review and submit all estimates to the required approver(s) following client quote process. 
  • Submit PO requests.
  • Generate required data for SLA Scorecard.
  • Report Intelex incidents.
  • Submit Avetta requests.
  • Available to work evenings and weekends.
  • Other duties as assigned.

Innovation

  • Advise management team of issues, concerns or noncompliance to standards.
  • Review internal and external reports and provide operational recommendations.
  • Identifies opportunities for possible efficiency and/or simplification of processes.

Data Integrity      

  • Adheres to processes and company standards.
  • Maintain a database of requests to meet reporting and analysis requirements.

Memorable Customer Experiences   

  • Establish and maintains working relationships with Clients and service providers.
  • Review CSAT.

 

KNOWLEDGE & SKILLS

  • Strong written and verbal communication in French and English
  • Knowledge of RealSuite and other BGIS applications. (1-3 years experience)
  • Strong customer-oriented skills. (1-3 years experience)
  • Strong administrative and organizational skills. (1-3 years experience)
  • Analytical and problem solving skills. (1-3 years experience)
  • Ability to work independently. (1-3 years experience)
  • Strong attention to detail and data accuracy. (1-3 years experience)
  • Ability to communicate clearly and effectively with others for the purpose of data exchange, clarification and follow up. (1-3 years experience)
  • Experience working in a Shared Service environment. (1 year experience)

Bilingual Service Delivery Coordinator (Fr/En)

BGIS
Toronto - 44.51km
  Transportation & Logistics Full-time
The Service Delivery Coordinator (Bilingual FR/EN) is responsible for overseeing and coordinating the effective delivery of a variety of services including the management of the li...
Learn More
Dec 13th, 2024 at 13:01

Delivery Driver Full-time Job

UPS

Transportation & Logistics   Barrie
Job Details

This position is a temporary and seasonal Full-time role with a projected end date in January 2025 (based on operational needs). This role involves driving, continual lifting, lowering, and carrying packages in a physical, fast-paced environment. Drivers practice safe transportation methods while traveling to and from destinations, ensuring the best customer service through efficiency and dedication.

 

Job Type: Full-Time -Seasonal

Workdays: Monday to Friday (Flexibility to work Saturdays, must be able to work ALL 5 days of the week)

Work Location: 474 Welham Road, Barrie Ontario.

Shift Start: 9:15 AM - 5:15 PM (Flexibility with Start and Finish time required)

 

KEY RESPONSIBILITIES AND DUTIES:

  • Deliver and pick up UPS packages efficiently and effectively.
  • Learn and properly execute UPS safe and defensive driving methods.
  • Assist with loading and unloading trucks as required.
  • Record, track, and maintain information about delivered packages.
  • Comply with UPS appearance guidelines by wearing the company-provided vest and uniform.

REQUIREMENTS:

  • Ability to lift up to 70 lbs. (32kg) unassisted. Typical package weight ranges from 25-35 lbs.
  • Ability to work in a fast-paced environment
  • Proficiency in navigating and finding locations using maps, GPS devices, and map books
  • Available to work Tuesday through Saturday/ and some Mondays
  • Possession of a valid Ontario G driver’s license
  • Clean Driver's Abstract confirming: A) No at-fault accidents within the last 3 years & no more than 2 violations for the previous 3 years period. B) No traffic violations within the last 12 months and 5 Demerit Points for the previous 3 years
  • Strong customer service skills  

COMPENSATION:

  • HOURLY WAGE: $17.30
  • Union Collective Agreement -$35.78 per hour after seniority plus 48 months of service.
  • Overtime
  • Weekly Pay
  • 2 weeks of paid vacation after one year of service
  • Vision, health and dental benefits after one year of service
  • Immediate access to UPS ‘Employee Discounts’ upon hiring
  • Paid training
  • Free Onsite Parking
  • Opportunity for advancement within a Fortune 50 Company

Delivery Driver

UPS
Barrie - 38.06km
  Transportation & Logistics Full-time
  17.30
This position is a temporary and seasonal Full-time role with a projected end date in January 2025 (based on operational needs). This role involves driving, continual lifting, lowe...
Learn More
Dec 13th, 2024 at 12:54

Looking for a job?

Upload your Resume and easily apply to jobs from any device!
Add Your Resume