42 Jobs Found
Customer Service Representative Full-time Job
Customer Service Niagara FallsJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Service Representative
Scotiabank
Niagara Falls - 24.98kmCustomer Service Full-time
Learn More
Manager, restaurant Full-time Job
Tourism & Restaurants Niagara FallsJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates needs College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates needs experience of 2 years to less than 3 years
Responsibilities
Supervision
- More than 20 people
Credentials
Certificates, licences, memberships, and courses
- Food service manager certification
- Smart Serve
- First Aid Certificate
- CPR Certificate
- Safe Food Handling certificate
- Food Safety Certificate
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Standing for extended periods
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
Long term benefits
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
How to apply
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.
By email
Include this reference number in your application
RM 8126
How-to-apply instructions
Here is what you must include in your application:
- Job reference number
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Manager, restaurant
Red Lobster
Niagara Falls - 24.98kmTourism & Restaurants Full-time
50,000 - 57,000
Learn More
Factory Labourer-Manufacturing Full-time Job
General Category WellandJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset.
Weight Handling: Up to 45 kg (100 lbs)
Security and Safety: Criminal record check
Security and Safety: Criminal record check
Own Tools/Equipment: Steel-toed safety boots
Location: 191 Ridge Rd., Welland, ON, L3B 5N7
Shifts: Day, Night, Weekend, Shift, Overtime, 06:00 to 18:00
Work Site Environment: Noisy, Dusty
Transportation/Travel Information: Own transportation, Public transportation is not available
Physical Requirements:
- The candidate should be able to work in a fast-paced environment
- The candidate should be able to perform repetitive tasks
- The candidate should be able to handle heavy loads
- The candidate should be physically demanding
- The candidate should be able to pay attention to detail
- The candidate should be able to work with a hand-eye coordination
- The candidate should be a combination of sitting, standing, walking and standing for extended periods
Other Requirements:
- The candidate should be able to work with an initiative
- The candidate should have an effective interpersonal skills
- The candidate should be able to work in a flexible environment
- The candidate should be a team player
- The candidate should have an excellent oral communication skills
- The candidate should be someone who can be dependent on
- The candidate should be someone who can be relied on
- The candidate should be able to work in a punctual way
Responsibilities:
- The candidate should be able to sort, pack, crate and package materials and products
- The candidate should be able to perform other labouring and elemental activities
- The candidate should be able to clean machines and immediate work areas
- The candidate should be able to check and weigh materials and products
- The candidate should be able to assist machine operators, assemblers and other workers
- The candidate should be able to transport raw materials, finished products and equipment throughout plant manually or using powered equipment
Benefits:
- The employees get health benefits such as Health care plan, Disability benefits, Dental plan and Vision care benefits
- The employees get financial benefits as per the collective agreement and bonus
- The employees get long-term benefits such as Group insurance benefits, Life insurance and Registered retirement savings plan (RRSP)
- The employees get other benefits such as parking available by the employer
Company Overview:
Since 1970, Welded Tube of Canada Corp. has been working with three divisions of energy: Energy Tubulars (OCTG), ERW Mechanical and HSS. The company has been headquartered in Concord, Ontario, Canada. The company has known to be working through continued investment in state of the art equipment, technology and operating systems.
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume and being prepared for the screening questions) through below mentioned details.
By Email:
[email protected]
Screening Questions:
- Are you currently legally able to work in Canada?
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
Factory Labourer-Manufacturing
Welded Tube Of Canada Corp.
Welland - 27.53kmGeneral Category Full-time
20.58 - 21.73
Learn More
Cook Full-time Job
Tourism & Restaurants ThoroldJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Prepare and cook complete meals or individual dishes and foods
- Supervise kitchen staff and helpers
- Maintain inventory and records of food, supplies and equipment
- Manage kitchen operations
Supervision
- Cook (general)
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Repetitive tasks
- Work under pressure
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
392 John St. Thornhill, ON L3T 5W6
How to apply
By email
Cook
SME PIZZA ONTARIO LTD.
Thorold - 32.87kmTourism & Restaurants Full-time
17.20
Learn More
Administrative Assistant III Full-time Job
Administrative Jobs ThoroldJob Details
We are looking for an Admin Assistant III Depot Support. In this role, you will be responsible for providing daily administrative support and logistics to the Operations teams in the Southeast Region and will work with the Supervisory team to ensure payroll-related and time-keeping activities, and operational support duties are completed accurately and on-time and compliance programs are monitored and on target.
We offer opportunities for growth, with a competitive benefits and pension plan. We'd love to hear from you! Apply today to this phenomenal opportunity with us. #joinourteam
What You Will Do:
-
Schedule, track and coordinate all mandatory EH&S compliance programs, Technical Training, OQ and Safety Observations following up with employees as the need arises, ensuring 100% employee completion in accordance with timeline targets.
-
Responsible for processing weekly payroll file, adjusting time in Workday as required
-
Responsible for managing the employee uniform and Personal Protective Equipment orders including tracking of eligibility, returns and managing overall program within budgeted allocation.
-
Update all tracking tools used for Work Management-Operations workload planning and scheduling.
-
Maintain and communicate changes to the on-call schedules. Provide meeting support and participates in various meetings (example J.H.S.C), internal committees, teams, and initiatives. Monitor and review action items and assure timely response and follow up.
-
Code and input invoices in SAP/Markview for all regional expenditures.
-
Responsible for handling expenses for Operations staff.
-
Provide daily support for Workday, IT requests, and office supplies. Prepare managerial reporting for employee training including Learning Management System and Computer Based Training.
-
Ownership of; email distribution lists, emergency contact listing, communication channels (lobby TV, SharePoint, and business unit file sharing drives).
-
Primary depot contact to facilitate 3rd party access for facilities to co-ordinate repairs for premises.
-
Assist with coordinating training and access requests for both new and existing employees on processes, procedures, and Enbridge systems.
-
Lead end-to-end event planning including both in-person and virtual events.
-
Support and participate in various internal committees, teams and initiatives.
-
Lead correspondence, filing, and general administrative duties etc. as directed. Regular travel to all Southeast Operations depots will be required as the need arises
Who You Are:
Required:
-
A minimum of 3 years of directly related experience with strong abilities in general office practices, standard office software (Microsoft Office Suite). An equivalent certification and experience combination may be considered.
-
Strong time management, analytical, planning, problem solving, and interpersonal skills.
-
High level of initiative/self-direction, with the capability to perform well under pressure while working independently and in a team environment.
-
Ability to gather, organize, and analyze information with recommendations for action and preparing drafts.
-
Strong understanding of Enbridge functions and systems (Maximo, Markview, Workday, SAP, Oracle).
-
Excellent communication skills (verbal, presentation, and written styles).
-
Excellent interpersonal, customer relations and digital literacy.
-
Labour relations skills and experience working with a collective agreement is desired.
-
Requires a high level of discretion, tact, and diplomacy in dealing with internal and external contacts, and confidential or sensitive information.
Preferred:
-
Financial acumen and/or accounting experience would be an asset.
Working Conditions (Optional):
-
Typical office environment
-
Travel between depots (30-50%)
Flex-Work:
Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start or end time, to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid
Administrative Assistant III
Enbridge Inc.
Thorold - 32.87kmAdministrative Jobs Full-time
Learn More
Representative, Customer Care Part-time Job
Customer Service ThoroldJob Details
Posting End Date:
October 11, 2024
What You Will Do:
-
Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.
-
Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.
-
The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.
-
Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.
-
Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).
-
Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.
-
Complete other tasks and activities as business needs dictate.
Who You Are:
-
Secondary school education or equivalent.
-
Minimum 3 years of clerical and customer contact experience required.
-
Proven verbal and written communication skills.
-
Ability to exercise good judgment with minimal supervision.
-
Knowledge of Customer Information Systems is an asset, including SAP and Kubra.
-
Excellent analytical skills, decision making ability, negotiations and problem-solving skills.
-
Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.
-
Excellent interpersonal skills and ability to function within a team.
-
Ability to plan and use time effectively.
-
Flexibility with respect to shifts.
Preferred:
-
Mass market billing experience is an asset.
-
Experience in a call center environment preferred.
-
Bilingualism is an asset.
#LI-Hybrid
Representative, Customer Care
Enbridge Inc.
Thorold - 32.87kmCustomer Service Part-time
Learn More
Service attendant Part-time Job
General Category ThoroldJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates needs Secondary (high) school graduation certificate
Experience: Candidates needs experience of 1 to less than 2 years
How to apply
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.
By email
Service attendant
Petro Canada Gas Station
Thorold - 32.87kmGeneral Category Part-time
16.55
Learn More
Customer Rep-Station Part-time Job
Federal Express Corporation Canada
Customer Service St. CatharinesJob Details
495 Eastchester Avenue East, St. Catharines, ON L2M6S2, Canada
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/equivalent. College diploma preferred
Knowledge of Canadian Customs regulations preferred
Knowledge of FedEx Express and Ground products and services preferred
Ability to successfully complete all basic and recurrency training.
Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
Must be able to complete and achieve minimum thresholds on any mandatory testing and training
Must be able to operate in a PC windows environment
Excellent interpersonal and verbal communication skills
Good analytical and problem solving skills
Good negotiation skills
Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/equivalent. College diploma preferred
Knowledge of Canadian Customs regulations preferred
Knowledge of FedEx Express and Ground products and services preferred
Ability to successfully complete all basic and recurrency training.
Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
Must be able to complete and achieve minimum thresholds on any mandatory testing and training
Must be able to operate in a PC windows environment
Excellent interpersonal and verbal communication skills
Good analytical and problem solving skills
Good negotiation skills
Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:This will be a Tuesday to Saturday position, 14:00-19:30 Tuesday to Friday, 12:00-17:00 on Saturday.
Customer Rep-Station
Federal Express Corporation Canada
St. Catharines - 39.19kmCustomer Service Part-time
Learn More
ScotiaMcLeod Administrative Associate Full-time Job
Administrative Jobs St. CatharinesJob Details
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Already or willing to become duly registered as an Investment Representative (IR) with CIRO
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHAT’S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills.
ScotiaMcLeod Administrative Associate
Scotiabank
St. Catharines - 39.19kmAdministrative Jobs Full-time
Learn More
PT Preload Supervisor Part-time Job
Administrative Jobs St. CatharinesJob Details
This position trains and supervises Package Handlers and Clerks on safety, productivity, and various job-related tasks. He/She holds teams accountable for attendance and submits timecards.
Responsibilities
• Develops and maintains good working relationships with employees, management and customers.
• Facilitates training with new and current employees.
• Conducts and participates in group meetings.
• Coordinates evaluations with management.
• Determines best solutions for package concerns.
• Supervises daily activities of package handlers and clerks to ensure all assigned duties are accomplished safely and timely.
• Understands and consistently demonstrates UPS's high ethical standards and code of conduct.
Qualifications
• Ability to lift 70 lbs./32 kgs.
• Availability to work flexible shift hours, up to 5 days per week
• Strong problem solving skills, with ability to multitask
• Strong oral and written communication skills
• Working knowledge of Microsoft Office
• Ability to work in a fast-paced warehouse environment
• Bachelor's Degree or International equivalent - Preferred
• Management experience - Preferred
Location
- 1520 Mccleary Drive Thorold Ontario L2V 0M8
Shift Time
- Monday - Friday
- Flexible start time between 3pm - 5pm
- Guaranteed 25 hours but can exceed upon business needs
PT Preload Supervisor
UPS
St. Catharines - 39.19kmAdministrative Jobs Part-time
Learn More
Associate Full-time Job
General Category St. CatharinesJob Details
Job Description
Responsibilities:
The Associate Assistant Store Manager role is to directly manage the productivity of all store staff on behalf of the Franchise Owner to ensure the store is effectively merchandised to maximize sales/profitability. The Associate Assistant Store Manager shares responsibility for labour cost and other key financial measures. The Associate Assistant Store Manager assumes overall responsibility for operational effectiveness of the store in absence of the Franchise Owner.
- Promote and ensure a consistently high standard of customer service
- Train and motivate employees
- Provide a positive working environment, coach, advise and listen to employee concerns/issues
- Prepare, post and change work schedule to schedule staff appropriately to meet the business needs
- Delegate and prioritize workload for staff
- Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage
- Maintain up to date information about market trends and competitor activities
- Coordinate the receiving, handling and storing of product to achieve optimal results
- Maintain Category sets, mixing for profit as required
- Utilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability
- Work with Sales representatives to negotiate credits, display merchandising and order levels
- Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings
- Maintain appropriate inventory levels through effective ordering and rotation
- Ensure pricing integrity
- Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process
- Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified
Qualifications/Experience:
- Ability to manage people – 1-3 years of progressive management experience
- Ability to work with minimal functional direction
- Demonstrated understanding of critical success factors for the NOFRILLS concept as a discount food store focusing on low price image
- Knowledge and experience grocery retail operations, knowledge of overall store department operations is an asset.
- Demonstrated understanding of an Associate Assistant Store Manager's impact on store performance in the areas of:
- Customer service
- Employee relations
- Merchandising
- Sales/Profits
- Strong communication skills including verbal, written and active listening
- Demonstrated Customer focus and commitment to superior customer service
- Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)
- Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business
- Strong knowledge of all aspect of the produce area, operations and products
Thank you for your interest, however only qualified applicants selected for interview will be contacted.
At NOFRILLS , we are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.
525 Welland Ave, St Catharines, ON
Associate
No Frills Plc
St. Catharines - 39.19kmGeneral Category Full-time
Learn More
Representative, Customer Care Full-time Job
Customer Service St. CatharinesJob Details
As a Representative in Customer Care at Enbridge, customer centricity will be your focus as you handle interactions from customers on a number of topics ranging from utility service, billing and invoices to move and transfer requests.
Note: You must be available to work during the core hours of 9am-3pm each day. A 4-hour shift will be scheduled during these hours and must be available to work full time hours 8am-4:30pm during training.
What You Will Do:
-
Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.
-
Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.
-
The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.
-
Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.
-
Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).
-
Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.
-
Complete other tasks and activities as business needs dictate.
Who You Are:
-
Secondary school education or equivalent.
-
Minimum 3 years of clerical and customer contact experience required.
-
Proven verbal and written communication skills.
-
Ability to exercise good judgment with minimal supervision.
-
Knowledge of Customer Information Systems is an asset, including SAP and Kubra.
-
Excellent analytical skills, decision making ability, negotiations and problem-solving skills.
-
Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.
-
Excellent interpersonal skills and ability to function within a team.
-
Ability to plan and use time effectively.
-
Flexibility with respect to shifts.
Preferred:
-
Mass market billing experience is an asset.
-
Experience in a call center environment preferred.
-
Bilingualism is an asset.
#LI-Hybrid
Representative, Customer Care
Enbridge Inc.
St. Catharines - 39.19kmCustomer Service Full-time
Learn More