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The Maintenance Team Leader is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned facilities.  The Maintenance Team Leader is responsible for overseeing the execution of activities performed by Technicians to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection.  In addition to people leadership responsibilities, the Maintenance Team Leader also performs and delivers preventative and corrective maintenance as well as routine and on-demand services.

KEY DUTIES & RESPONSIBILITIES

People Leadership

• Leads a team of individual contributors
• Assigns, prioritizes and monitors work progress
• Monitors execution of activities and performance to ensure timely completion and adherence to all requirements including but not limited to operating procedures and practices, quality, performance and contract response requirements
• Guides, coaches and trains direct reports
• Provides input for performance review

Leads the delivery of as well as performs the following:

• Oversees and monitors the activities and performance of Technicians within assigned facility.  Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection
• Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements
• Oversees and performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.  Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair
• Oversees and monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
• Oversees and maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
• Oversees and responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
• Oversees the maintenance of as well as maintains work order records within service management maintenance database.  Initiates documents to obtain formal approval of work required
• Coordinates and assists in the implementation of preventative maintenance program.  Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
• Coordinates and participates in facility-related projects
• Oversees and maintains all assigned tools and arranges for repair and replacement where required.  Submits all expenditures on a timely basis
• Provides, participates and supports training, safety meetings, operational meetings, toolbox talks, etc.
• Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise
• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
• Other duties as assigned

Work Requirements

• Must be able to work shifts, be on-call and be available to respond to emergencies
• Must be willing to wear personal protective equipment

KNOWLEDGE AND SKILLS

• 5 years of facility operations and maintenance work experience
• Previous people leadership experience, preferred
• High school diploma plus trades training and certification
• Ability to lead a team of individuals
• Highly advanced ability to adhere to processes and practices relating to facility operations and maintenance
• Highly advanced ability to maintain and repair building mechanical and electrical equipment and systems
• Highly advanced building mechanical and electrical equipment and system troubleshooting and resolution skills
• Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
• Possesses a high level of environmental, health and safety mindset.  Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Licenses and/or Professional Accreditation

One or more of the following:

• Journeyman level Refrigeration license
• Journeyman level Electrical license
• Journeyman level Plumbing license
• Power Engineering 3rd Class or 4th Class
• Building Operator Certification
• Gasfitter I or II
• Systems Maintenance Administration Certification considered an asset

Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

•    Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency
• Knowledge and understanding of Building Automation Systems (BAS)
• Knowledge and understanding of HVAC Systems 
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Mentoring skills required to support lower level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Must be capable of obtaining appropriate security clearance
• Hold a valid driver's license

Licenses and/or Professional Accreditation (one of the following bullet points)

• Building Operator Certification or equivalent through an accredited institution required
• Provincial HVAC or apprentice license (ex: Gasfitter I & II license  refrigeration license, etc.)

Security Agent on Call

We are looking for motivated security agents to join our teams at our sites in Montreal. 

*Vehicle requirement: Must have a vehicle due to the difficulty of accessing the site by public transport.

Working hours

• AVAILABLE 24/7
  This position is temporary with the possibility of extension depending on operational needs.

Note: The start date is scheduled for the beginning of March.

Job Description

• Observes and reports activities and incidents at a customer's assigned site ensuring the safety and security of customer property and personnel.
• Conducts periodic patrols to check for irregularities and inspect protective devices and fire-fighting equipment.
• Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
• Controls access to the customer's site or facility through the admission process.
• Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems and controlling unauthorized persons.
• Protects evidence or incident scenes in the event of an accident, emergency or security investigation.
• Responds to fire, medical emergencies, bomb threats, floods, water leaks, elevator emergencies, hazardous materials, severe weather and other incidents.
• Prepares logbooks and reports as required.

Note: Specific duties may vary and be documented separately. Employee may not be required to perform all duties listed. Additional duties may be assigned and duties modified as business needs dictate.

Job Requirements

• Valid  security guard license  (BSP).
• Valid  first aid certificate  (CPR).
• Valid driver's license   and access to a vehicle (required)
• Bilingualism   - French and English (mandatory)
• Excellent customer service skills
• Ability to work long hours standing
• Good physical condition to carry out surveillance rounds.

#AF-Quebec

The posting will remain open until filled.

RESPONSIBILITIES:

• Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property, assets, and personnel.
• Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
• Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
• Controls access to client site or facility through the admittance process.
• Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
• Satisfies client needs by providing excellent customer service while minimizing risk to the client property and assets.Monitors intrusion detection systems using automated alarm and video monitoring software.
• Uses computer systems and software to monitor sites and complete basic trainings.
• Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.

QUALIFICATIONS: 

• Valid provincial Security Guard License 
• Working knowledge of security operations and procedures
• Reliable means of transportation
• Excellent organizational skills
• Able to write routine correspondence, including logs and reports
• Basic computer skills such as the ability to use Microsoft Office.
• Able to walk, stand, and conduct patrols
• Must have excellent customer service and communication skills
• First Aid/ CPR is considered an asset

OTHER BENEFITS:

• Free uniform
• Virtual training
• On the job training
• Top industry rates of pay
• Continuous learning opportunities

Overview

Overview

Overview

Overview

Overview