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319 Jobs Found

Factory labourer manufacturing | LMIA Approved Full-time Job

Boisclair Et Fils Inc

General Category   Mirabel
Job Details

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Education: Candidates need standard educational qualifications such as a secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset

Location: 11500 rue Boisclair Mirabel, QC J7N 3H7

Physical Requirements:

  • The candidates should be able to work with attention to detail
  • The candidates should be able to handle Hand-eye co-ordination
  • The candidates should be able to do manual dexterity

Other Requirements:

  • The candidates should be reliable and be able to work as a team player

Responsibilities:

  • The candidates should be able to check and weigh materials and products
  • The candidates should be able to sort, pack, crate and package materials and products
  • The candidates should be able to clean machines and immediate work areas
  • The candidates should be able to fill moulds with concrete

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

By phone:
450-227-2468 Between 09:00 AM and 04:00 PM

Factory labourer manufacturing | LMIA Approved

Boisclair Et Fils Inc
Mirabel - 27.6km
  General Category Full-time
  23
Requirements: Languages: Candidates must have knowledge of the English or French Language Education: Candidates need standard educational qualifications such as a secondary (high)...
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Aug 2nd, 2024 at 11:35

Delivery Driver Part-time Job

FedEx Express Canada

Transportation & Logistics   Mirabel
Job Details

Fedex Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We currently have open positions that allow you to work a minimum of 1 day per week or 4 shifts per month only! These positions are perfect for people looking to earn some extra cash.

We're hiring flexible delivery drivers in Mirabel, QC

  • · Wage: 19.73/hr
  • · Location: 12005 Raymonde-de-la-Roche, Mirabel, QC
  • · Shift times: Our Flex Driver role permits you to select shifts up to 8 hours in length



FedEx Express will provide a vehicle for you to complete the deliveries.
It also comes with:

· Personal Spending Account of $300 – eligible after 200 hours of work
This can be put towards childcare services, elder care expenses, domestic services such as house cleaning and much more!
· Tuition Reimbursement of $1000 – eligible after 200 hours work
Encourages employees to attain additional formal training and pursue continuing education.

What do we need from you?

  • High school diploma or equivalent education. 
  • Valid or graduated driver's license (depending on province)
  • Must work 3 shifts per week OR 12 shifts per month
  • Ability to lift 25 lbs


Apply now if this is the job for you! We look forward to hearing from you.

Delivery Driver

FedEx Express Canada
Mirabel - 27.6km
  Transportation & Logistics Part-time
  19.73
Fedex Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We currently have open positions th...
Learn More
May 7th, 2024 at 13:07

Maintenance Planner Full-time Job

Molson Coors Beverage Company

Maintenance & Repair   Longueuil
Job Details

Your main responsibility will be to plan and schedule the various mechanical and electrical maintenance works such as repair, modification, health and safety and preventive maintenance of equipment.

 

You will also ensure that health and safety rules as well as those related to environmental protection are respected. You will work closely with the logistics and production departments to establish maintenance work schedules.

 

As part of the implementation of our best practices in maintenance (Planning & Scheduling, failure analyses, document updates and part purchases), you will encourage innovation and the implementation of means to improve line performance, reduce maintenance costs and control losses.

 

Responsibilities:

  • Track equipment history, costs and repairs to develop effective and proactive planning;
  • Continuous updating of the CMMS system;
  • Develop and maintain KPIs (Key Performance Indicators) with the aim of improving the maintenance function;
  • Plan training sessions for our employees in partnership with the training center;
  • Organize planning meetings to prioritize maintenance work and labor;
  • Ensure daily follow-up with maintenance coordinators to validate workforce availability and update the assignment schedule;
  • Actively participate in the implementation of best planning and scheduling practices;
  • Encourage and support your team members to reach their full potential and continually seek more efficient ways of working.

 

Qualifications:

  • Hold a DEC in mechanical engineering, industrial maintenance and/or equivalent experience in maintenance;
  • Have experience in planning and scheduling maintenance work;
  • Have experience with SAP (an asset);
  • Have solid technical knowledge;
  • Have a good team spirit and collaboration;
  • Ensure that tasks are in line with health, safety and environmental rules as well as the company's internal rules;
  • Have excellent interpersonal and communication skills as well as good influential leadership in order to effectively mobilize our employees;
  • Solid knowledge of the MS Office suite (Excel, Access and Word) and good skills in managing and manipulating databases;
  • You successfully and autonomously evolve in an environment of multiple projects, changing priorities and tight deadlines, while knowing how to adapt when required;
  • You have ideally participated in the implementation of best practices and continuous improvement processes;
  • You are bilingual (English, French) both orally and in writing;
  • You are comfortable in a change management context as well as a unionized environment;
  • The working hours are daytime, Monday to Friday;

 

Job Perks You Should Know About: 

  • Ability to grow and develop your career centered on our premier learning opportunities 
  • Working in an innovative and fast-paced company, meeting passionate colleagues and partners with diverse backgrounds and experiences 
  • We care about our people and our planet and have challenged ourselves with ambitious goals around our key priorities 
  • We care about our communities and play our part in making a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are. 
  • Engagement with a variety of employee resource groups, which can provide volunteer opportunities, leadership experience and networking across the organization 
  • On-site pub, access to branded clothing and accessories and free beer and drinks.

Maintenance Planner

Molson Coors Beverage Company
Longueuil - 28.7km
  Maintenance & Repair Full-time
Your main responsibility will be to plan and schedule the various mechanical and electrical maintenance works such as repair, modification, health and safety and preventive mainten...
Learn More
Oct 8th, 2024 at 15:02

Security Guard Full-time Job

Securitas Canada

Security & Safety   Longueuil
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

 
 
Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard

Securitas Canada
Longueuil - 28.7km
  Security & Safety Full-time
  23.79  -  30.29
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
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Apr 11th, 2024 at 11:38

Reception clerk Full-time Job

Hôpital Vétérinaire De La Prairie Inc

Hospitality   La Prairie
Job Details

Requirements:

Languages: Candidates must have knowledge of the Bilingual Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset
Computer and technology knowledge: Word processing software and electronic mail

 

Physical Requirements:

  • The candidates should be able to work effectively under pressure and have a strong attention to detail

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

  • The candidates will get dental plan, disability benefits, health care plan, paramedical services coverage, group insurance benefits, life insurance, free parking available, and learning/training paid by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter) through the below-mentioned details

By email
[email protected]

Reception clerk

Hôpital Vétérinaire De La Prairie Inc
La Prairie - 29.06km
  Hospitality Full-time
  19  -  21
Requirements: Languages: Candidates must have knowledge of the Bilingual Language Education: Candidates need standard educational qualifications such as a Secondary (high) school g...
Learn More
Jun 21st, 2024 at 14:57

Administrative Clerk Full-time Job

FedEx Express Canada

Administrative Jobs   Coteau-du-Lac
Job Details

The main function of the administrative clerk (operations support) will be to monitor and control all operations of the distribution center from the arrival and departure of the trailers, enter data, prepare documents to coordinate operations, generate and maintain reports, provide oral and written information of any discrepancies.

 

This position will be responsible for...
  • Monitor and control the activities of the distribution center;
  • Enter data electronically to monitor and control operations activities;
  • Provide information electronically and verbally to the client, and to other departments;
  • Ensure the correct positioning of products in the distribution center according to their allocation and their volumes;
  • Respond to customer requests during product requisitions;
  • Support the receipt and shipping of the product in order to comply with customer requests;
  • Ensure that the trailers requested are those that have been planned for and that the quantity meets the demand for the planned shipment;
  • Enter data electronically to help the team plan their day;
  • Treat discrepancies;
  • Prepare all the documentation necessary to assist the gatehouse when shipping trailers and ensure the information is compliant;
  • Provide information related to shipping and reception to the various parties;
  • Produce, print and transmit the required reports;
  • Perform any other tasks and responsibilities assigned by management.

 

Education/Experience

  • High School Diploma or equivalence;
  • Office automation skills;
  • One (1) to two (2) years of experience in a warehouse / distribution center at FedEx Supply Chain or elsewhere;
  • Bilingualism;
  • Ability to solve problems;
  • Sense of initiative, analysis and organization;
  • Customer service oriented;
  • Autonomy, versatility and flexibility;
  • Good computer skills, Excel proficiency (advanced), and ability to learn how different software work;
  • Ability to handle stress;
  • Care for quality and accuracy in data entry;
  • Concern for compliance with procedures;
  • Good sense of listening and communication;
  • Ability to work on rotating schedules (day, evening and weekend).

 

 

 

Physical/Cognitive Requirements

 

  •  Ability to follow policies and procedures.
  • Ability to read, write and interpret information.

  • Ability to add, subtract, multiply and divide.

  • Ability to use hands to finger, handle, or feel.

  • Ability to sit/walk/stand for up to 10 hours per day. 

  • Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

  • Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

  • Ability to lift/carry items less than 25 pounds.

 


FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Administrative Clerk

FedEx Express Canada
Coteau-du-Lac - 29.4km
  Administrative Jobs Full-time
The main function of the administrative clerk (operations support) will be to monitor and control all operations of the distribution center from the arrival and departure of the tr...
Learn More
May 20th, 2024 at 17:47

General Labourer Full-time Job

FedEx Express Canada

General Category   Coteau-du-Lac
Job Details

Work Schedule: Alternating 12 hour shifts. The employee will work 4 weeks on day shift (7a.m. - 7p.m.) and 4 weeks on night shifts (7p.m. - 7a.m.).

 

The main function will be to assist the engineering and maintenance supervisor in all activities related to the building maintenance, prevention, documentation and maintenance of both the equipment and systems.

 

 

 

This position will be responsible for....

  • Assist the supervisor in all activities related to maintenance, prevention, servicing and documentation of both the equipment and systems, in order to minimize the systems downtime;
  • Respond to building maintenance calls as soon as possible;
  • Support other trades when required;
  • Ensure general maintenance of the building;
  • Maintain an efficient, clean and safe work environment;
  • Complete various monitoring and control reports as required;
  • Perform all other tasks and responsibilities assigned by management.
     

 

You might be a great fit if….

Education/Experience

 

  • Probation period successfully completed at Fedex Supply Chain;
  • Excellent employee record including performance and health & safety in their current position (no disciplinary measures whatsoever and no problem of absenteeism);
  • Basic knowledge of plumbing, general industrial maintenance;
  • Ability to maintain and repair building equipment;
  • Special attention to detail and great sense of customer service;
  • Ability to work in a computerized environment;
  • Oral and written bilingualism;
  • Ability to operate rolling stock;
  • Able to work at height; may be exposed to varying temperature conditions.

 

 

Physical/Cognitive Requirements

 With or without accommodation:

 

 

  • Ability to follow policies and procedures.

  • Ability to read, write and interpret information.

  • Ability to add, subtract, multiply and divide.

  • Ability to use hands to finger, handle, or feel.

  • Ability to sit/walk/stand for up to 10 hours per day. 

  • Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

  • Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

  • Ability to lift/carry items less than 25 pounds.

General Labourer

FedEx Express Canada
Coteau-du-Lac - 29.4km
  General Category Full-time
  24.60
Work Schedule: Alternating 12 hour shifts. The employee will work 4 weeks on day shift (7a.m. - 7p.m.) and 4 weeks on night shifts (7p.m. - 7a.m.).   The main function will be to a...
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Apr 25th, 2024 at 21:36

Administrative Clerk Full-time Job

FedEx Express Canada

Administrative Jobs   Coteau-du-Lac
Job Details

The primary function of the Mobile Administrative Clerk at the Gatehouse will be to perform administrative duties, depending on the position assigned, and to ensure that the security rules and the accuracy and productivity standards of FedEx Supply Chain and its client are followed.

 



This position will be responsible for....

  • Execute the tasks of administrative clerk, according to the assigned position;
  • Monitor and control the activities of the yard;
  • Enter data on a computer to monitor and control the activities of the yard;
  • Communicating electronic and verbal information to the parking lot and other gatehouse services;
  • Ensure the correct positioning of the trailers in the yard and the accuracy of the vehicle inventory;
  • Respond to requests from the distribution center during vehicle requisitions and releases;
  • Ensure that the trailers for shipping comply with the client’s requests;
  • Make sure that the trailers that are being loaded are those that have been planned for the intended loads;
  • Enter the data to properly identify the planned loads;
  • Prepare all the documentation necessary for the shipment of trailers and ensure the conformity of the information;
  • Transmit information related to shipping to carriers or other stakeholders;
  • Produce, print and transmit the required reports;
  • Execute different functions related to projects, studies, surveys etc;
  • Perform any other tasks and responsibilities assigned by management;

 

You might be a great fit if….

Education/Experience

 

  • Probation period successfully completed at FedEx Supply Chain;
  • Excellent performance and safety records in their current position (no disciplinary measures whatsoever and no absenteeism problems);
  • 1 to 2 years of experience in similar work at FedEx Supply Chain or elsewhere;
  • Office automation skills;
  • Bilingualism;
  • Ability to solve problems, autonomy, versatility and flexibility;
  • Sense of initiative, analysis and organization;
  • Customer service oriented, good listening and communication skills;
  • Good computer skills: Word and Excel knowledge; ability to learn different software;
  • Ability to handle stress;
  • Care for quality and accuracy in data entry, as well as compliance with procedures;
  • Ability to work on rotating schedules.

 

 

Physical/Cognitive Requirements

With or without accommodation:

 

 

  • Ability to follow policies and procedures.

  • Ability to read, write and interpret information.

  • Ability to add, subtract, multiply and divide.

  • Ability to use hands to finger, handle, or feel.

  • Ability to sit/walk/stand for up to 10 hours per day. 

  • Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

  • Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

  • Ability to lift/carry items less than 25 pounds.

Administrative Clerk

FedEx Express Canada
Coteau-du-Lac - 29.4km
  Administrative Jobs Full-time
The primary function of the Mobile Administrative Clerk at the Gatehouse will be to perform administrative duties, depending on the position assigned, and to ensure that the securi...
Learn More
Apr 15th, 2024 at 18:12

Warehouse Worker Full-time Job

FedEx Express Canada

General Category   Coteau-du-Lac
Job Details

FedEx Supply Chain, a subsidiary of FedEx Corp., is a leader in the third-party logistics industry, offering diverse services that enable business commerce. Having proven itself in terms of innovation and operational excellence, FedEx Supply Chain takes a consultative approach to optimize logistics processes, implement innovative technologies and encourage constant improvement. Leveraging best practices and the globally recognized FedEx network, FedEx Supply Chain provides cutting-edge solutions that provide flexibility, adaptability and improve profitability for customers. With more than 11,000 employees, 130 operations and 35 million square feet of warehouse space, FedEx Supply Chain manages nearly 150 million packages and processes 358 million returns each year. For more information, visit supplychain.fedex.com.
 
We have…

  • A strong brand, FedEx, which is consistently ranked among the most admired and trusted employers in the world.
  • An excellent management team with the experience necessary to grow and develop your career.
  • An open mind to new ideas and creative methods.
  • An excellent compensation and benefits program, including health care, vision, dental, a retirement savings plan (RSP) with a competitive contribution and much more!

General Summary...

The main function of the warehouse worker will be to process product orders, empty or manually fill the trailers while meeting the safety, precision and productivity standards of FedEx Supply Chain and our client.

 



This position will be responsible for...
  • Handle and pick products (with Vocollect or WMS (SOGE) system) received, dispatch or palletize products according to operational needs;
  • Sort and palletize orders and products;
  • Print, scan and apply labels using RF scanner;
  • Enter data into the inventory management system as needed using an RF scanner;
  • Safely operate the handling equipment (electric pallet truck or counterbalance forklift, clamp cart, control selector cart or mobile manual pallet truck);
  • Comply with security procedures at all times;
  • Perform all other tasks and responsibilities assigned by management.

 

Education/Experience

  • DES or recognized equivalence;
  • Less than one year of experience;
  • Ability to work in a team;
  • Ability to safely drive a forklift (manual or electric pallet truck or counterbalance forklift or grab cart);
  • Care for quality, precision and safety;
  • Basic computer skills an asset;
  • Ability to respect procedures and deadlines;
  • Ability to work upright for an extended period and handle pallets;
  • Ability to regularly lift loads from 20 lbs (9 kg) to 50 lbs (23 kg) and occasionally loads that can range from 51 lbs (23 kg) to 99 lbs (45 kg) for two;

 

 

 

Physical/Cognitive Requirements

  • Ability to follow policies and procedures.

  • Ability to read, write and interpret information.

  • Ability to add, subtract, multiply and divide.

  • Ability to sit/walk/stand for up to 10 hours per day. 

  • Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

  • Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

  • Ability to lift/carry items less than 25 pounds.

 


FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Warehouse Worker

FedEx Express Canada
Coteau-du-Lac - 29.4km
  General Category Full-time
  20
FedEx Supply Chain, a subsidiary of FedEx Corp., is a leader in the third-party logistics industry, offering diverse services that enable business commerce. Having proven itself in...
Learn More
Apr 2nd, 2024 at 11:49

Warehouse Worker Full-time Job

FedEx Express Canada

Transportation & Logistics   Coteau-du-Lac
Job Details

The main function of the warehouse worker will be to process product orders, empty or manually fill the trailers while meeting the safety, precision and productivity standards of FedEx Supply Chain and our client.

 



This position will be responsible for...
  • Handle and pick products (with Vocollect or WMS (SOGE) system) received, dispatch or palletize products according to operational needs;
  • Sort and palletize orders and products;
  • Print, scan and apply labels using RF scanner;
  • Enter data into the inventory management system as needed using an RF scanner;
  • Safely operate the handling equipment (electric pallet truck or counterbalance forklift, clamp cart, control selector cart or mobile manual pallet truck);
  • Comply with security procedures at all times;
  • Perform all other tasks and responsibilities assigned by management.

 

Education/Experience

  • DES or recognized equivalence;
  • Less than one year of experience;
  • Ability to work in a team;
  • Ability to safely drive a forklift (manual or electric pallet truck or counterbalance forklift or grab cart);
  • Care for quality, precision and safety;
  • Basic computer skills an asset;
  • Ability to respect procedures and deadlines;
  • Ability to work upright for an extended period and handle pallets;
  • Ability to regularly lift loads from 20 lbs (9 kg) to 50 lbs (23 kg) and occasionally loads that can range from 51 lbs (23 kg) to 99 lbs (45 kg) for two;

 

 

 

Physical/Cognitive Requirements

  • Ability to follow policies and procedures.

  • Ability to read, write and interpret information.

  • Ability to add, subtract, multiply and divide.

  • Ability to sit/walk/stand for up to 10 hours per day. 

  • Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

  • Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

  • Ability to lift/carry items less than 25 pounds.

 


FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 


The FedEx Logistics companies are committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact [email protected].

Warehouse Worker

FedEx Express Canada
Coteau-du-Lac - 29.4km
  Transportation & Logistics Full-time
The main function of the warehouse worker will be to process product orders, empty or manually fill the trailers while meeting the safety, precision and productivity standards of F...
Learn More
Mar 27th, 2024 at 18:31

Retail Sales Associate Part-time Job

Bell Canada

Sales & Retail   Brossard
Job Details

The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology

 

Responsibilities / Job Description

Bring your personality to the job
• You love helping people find the products that will make their lives better 
• You’re passionate about new technology and ready to explain it to anyone, from an expert to a novice
• You thrive in a fast-paced environment and have a flexible schedule
• Experience in Retail Sales, Customer Service or Hospitality is a definite asset
• At Bell, we don’t just accept difference—we celebrate it!
Get benefits and build a career path 
• We recognize your hard work through incentives, rewards, and employee discounts on services
• Full benefits package for full-time and part-time employees
• Online and in-class training to develop your skills, along with opportunities for career growth and promotions
• We also provide a flexible schedule that offers Full and Part Time hours 
Build great customer experiences that keep customers coming back to our stores 
• Be able to build a connection with customers to find the right products and services for them
• Provide a great experience and build loyalty with every customer, every day
• Enjoy the challenge of hitting sales targets
• Be excited to learn about new technology and services

#EmployeeReferralProgram

 

Adequate knowledge of French is required for positions in Quebec. 

 

Additional Information:

Position Type: Retail Stores 
Job Status: Regular - Part time 
Job Location: Canada : Quebec : Brossard 
Work Arrangement: [[externalWorkArrangement]]

Application Deadline: 01/13/2025

Retail Sales Associate

Bell Canada
Brossard - 31.2km
  Sales & Retail Part-time
The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, covera...
Learn More
Dec 27th, 2024 at 12:30

French Bilingual Contact Center Rep II Full-time Job

Toronto-Dominion Bank

Customer Service   Brossard
Job Details

KEY ACCOUNTABILITIES

 

CUSTOMER

  • Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions
  • Identify customer needs and determine solutions to customer problems
  • Use ability to discover and advise on meeting/exceeding customer needs by asking curious questions
  • Offer comprehensive product knowledge and/or guidance as it relates to their respective business area
  • Ensure customer/partner problems are handled appropriately the first time, escalating issues when necessary
  • May identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
  • Expected to meet the needs of customers/partners by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs
  • Identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
  • Complete a broad range of financial transactions (e.g., withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
  • Identify customer needs and determine solutions to customer problems, particularly as it relates to digital banking products and services

 

SHAREHOLDER

  • Contribute to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth
  • Promote full suite of products, advice, services and banking capabilities
  • Understand and apply operating policies and procedures
  • Contribute to business objectives for Operational Excellence
  • Support the timely and accurate completion of business processes and procedures
  • Escalate non-standard or hig- risk transactions / activities as necessary
  • Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
  • Support and participate in process improvement opportunities
  • Ensure necessary due diligence to support the accuracy of all customer transactions / activities
  • Be knowledgeable of and comply with Bank Code of Conduct

 

EMPLOYEE / TEAM

  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area/function and the bank, both internally and/or externally

 

BREADTH & DEPTH

  • Requires developed knowledge and skills to offer service and advice for a range of product and services
  • Requires a broad knowledge and understanding of the full product suite, services and processes of the business area, and can be characterized as low to moderate in complexity/risk
  • Provide exceptional inbound and/or outbound service and/or advice support to customers/partners on a range of moderately complex financial products and services.
  • Provides recommendations and guidance to customers and / or internal partners
  • Provides solutions to problems in customer situations that are atypical or infrequent, or not covered by stated processes
  • Understands how the team integrates with others to accomplish business objectives
  • Impacts the quality, timeliness and effectiveness of the advice team or services provided to customers
  • Suggests improvements to work practices and advice or customer service processes to achieve results or improve efficiency of the advice team
  • Explains detailed and/or complicated information within the team; builds working relationships with customers and related teams
  • Identifies and resolves issues within discretion and authority on processes, transactions or escalates internally as required
  • Requires full proficiency gained through job related training to perform a range of activities
  • Generally reports to a Team Manager  

 

EXPERIENCE & EDUCATION

  • High School diploma, Undergraduate degree and/or
  • 1+years of relevant experience
  • NOTE:  Roles within this job family may require various accreditations and/or licenses based on the business supported and/or regulatory requirements

 

National Occupation Classification (NOC) Code 

14201 – Banking, insurance and other financial clerks (NOC)

 

Language Requirement (Quebec only):

*Remarque: Étant donné que cet affichage concerne de futurs postes vacants et qu’il servira à pourvoir de nombreux postes aux exigences comparables à l’avenir, nous invitons les candidats bilingues et francophones à poser leur candidature. Lorsqu’un poste sera à pourvoir, une évaluation des besoins en matière de langue sera effectuée pour déterminer si la connaissance d’une autre langue que le français est exigée.

French Bilingual Contact Center Rep II

Toronto-Dominion Bank
Brossard - 31.2km
  Customer Service Full-time
  45,700  -  61,000
KEY ACCOUNTABILITIES   CUSTOMER Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience...
Learn More
Dec 27th, 2024 at 12:23

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