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We are currently looking for a Manufacturing and Warehouse (MW), Environmental, Health and Safety (EHS) Associate Manager for our EHS team based out of our Montreal, Quebec, Canada location. This role reports into the Regional MW EHS Manager and will contribute to PepsiCo Beverages Canada’s success by providing EHS support to our Manufacturing and Warehouse Operation. Additional responsibilities to support the facility or business may be assigned as required so to assist the Regional MW EHS Manager in executing the broader EHS plan.

Responsibilities

• Implements and executes necessary policies, procedures, work instructions and training conforming to PepsiCo’s Global Environmental Health and Safety Management System. 
• Manages EHS risk for the facility by conducting risk assessments, prioritizing risk, and implementing specific risk controls.
• Delivers monthly reports and updates and works with site management to ensure effective communication of EHS information.
• Achieves period and annual EHS targets for incident frequency, severity, and related cost reductions.
• Leads the execution, implementation, and tracking of the site’s annual EHS Plan including managing an EHS budget.
• Assists internal program element leaders in building EHS capabilities and competencies so to continuously improve the EHS program.
• Leads the EHS incident investigation process, including supporting root cause analysis and identification of corrective action plans.
• Supports the Worker’s Compensation (WC) and Return to Work (RTW) process.
• Assists in the development, implementation, and execution of EHS programs and other duties as directed by the Regional EHS Manager
• Plans and facilitates the completion of the annual EHS training calendar.
• Oversight and support of the location Safety Committees.
• Supports the location in achieving their annual EHS objectives.
• Maintains current knowledge of applicable legislation and management system standards.
• Ensures that required regulatory permits are up to date and that annual reporting requirements are met.
• Interfaces with regulatory authorities (Federal/ Provincial/Local Regulators) as required.
• Demonstrate professional maturity and ability to act as a change leader.

Qualifications

• University Degree or a College Degree in a related field, preferably in health and safety, environmental, engineering, science, and/or business
• 5-7 years of EHS work experience in a manufacturing environment
• Food and Beverage manufacturing and warehousing experience is a definite asset
• Demonstrable employee relations experience, unionized environment experience, interpersonal and verbal/written communication skills
• Strong EHS systems, problem solving, risk assessment, organizational and analytical skills

The incumbent will be responsible for organizing product distribution activities throughout Quebec.  He/she will also play an administrative support role for the distribution team, for equipment maintenance follow-ups.

The schedule for this position is from Monday to Friday from 16:00h to 00:30h.

How you will make contributions that matter:

• Coordinate delivery appointments for warehouse customers;
• Track delivery costs;
• Contribute to the development of delivery routes;
• Prepare and follow up on fleet maintenance reports;
• Ensure proper operation of temperature monitoring programs;
• Ensure compliance with the Highway Traffic Act and regulations for heavy vehicles;
• Ensure the application and compliance of transportation policies for our corporate fleet;
• Work with the supervisor to optimize corporate routes;
• Dispatch drivers for trips and follow up throughout the shift;

You are best suited for the role if you:

• College diploma in logistics or equivalent experience;
• 2 to 5 years of experience in a similar position;
• Bilingualism (French and English) in speaking and writing is essential, the employee will be required to communicate and collaborate with colleagues and suppliers in English all across Canada;
• Good knowledge of Microsoft Office;
• High level of accuracy and organization in following up files;
• Ability to process information quickly under tight deadlines;
• Great customer service;

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province
• English is an asset

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

Schedule: Part time
Shift: Flex Time
Length of Contract: Not Applicable (Regular Position)
Work Location: G17B-3131 Boul. Cote-Vertu(5229), Saint-Laurent, QC
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Asset languages: Mandarin and Vietnamese
Education: Candidates need standard educational qualifications such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates need 1 year to less than 2 years of experience
Computer and technology knowledge: Candidates should have knowledge about MS Office, MS Access, MS Excel, MS PowerPoint, MS Word, MS Windows.
Technical terminology: The candidates should have knowledge of the the basic terminologies like business.
Specialization: The candidates should be specialized in ‘reports and records’, and ‘invoices.’

Physical Requirements:

• The candidates should be able to work in tight deadlines with attention to detail.
• The candidates should be able to work under pressure in fast-paced environment, and be a repetitive tasker.

Other Requirements:

• The candidate should be client focus and multitasker.
• The candidate should be organized, initiative, reliable and be able to work as a team player.
• The candidate should have excellent oral communication and efficient interpersonal skills.

Responsibilities:

• The candidates should be able to supervise other workers, determine and establish office procedures and routines, schedule and confirm appointments
• The candidates should be able to answer telephone and relay telephone calls and messages, answer electronic enquiries
• The candidates should be able to compile data, statistics and other information.
• The candidates should be able to order office supplies and maintain inventory.
• The candidates should be able to open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information, set up and maintain manual and computerized information filing systems

How-to-apply instructions

Here is what you must include in your application:

• Cover letter

This job posting includes screening questions. Please answer the following questions when applying:

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By email
[email protected]

The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Retail Stores 
Job Status: Regular - Part time 
Job Location: Canada : Quebec : Brossard 
Work Arrangement: [[externalWorkArrangement]]
Application Deadline: 01/13/2025

KEY ACCOUNTABILITIES

CUSTOMER

• Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions
• Identify customer needs and determine solutions to customer problems
• Use ability to discover and advise on meeting/exceeding customer needs by asking curious questions
• Offer comprehensive product knowledge and/or guidance as it relates to their respective business area
• Ensure customer/partner problems are handled appropriately the first time, escalating issues when necessary
• May identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
• Expected to meet the needs of customers/partners by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs
• Identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
• Complete a broad range of financial transactions (e.g., withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
• Identify customer needs and determine solutions to customer problems, particularly as it relates to digital banking products and services

SHAREHOLDER

• Contribute to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth
• Promote full suite of products, advice, services and banking capabilities
• Understand and apply operating policies and procedures
• Contribute to business objectives for Operational Excellence
• Support the timely and accurate completion of business processes and procedures
• Escalate non-standard or hig- risk transactions / activities as necessary
• Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
• Support and participate in process improvement opportunities
• Ensure necessary due diligence to support the accuracy of all customer transactions / activities
• Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Requires developed knowledge and skills to offer service and advice for a range of product and services
• Requires a broad knowledge and understanding of the full product suite, services and processes of the business area, and can be characterized as low to moderate in complexity/risk
• Provide exceptional inbound and/or outbound service and/or advice support to customers/partners on a range of moderately complex financial products and services.
• Provides recommendations and guidance to customers and / or internal partners
• Provides solutions to problems in customer situations that are atypical or infrequent, or not covered by stated processes
• Understands how the team integrates with others to accomplish business objectives
• Impacts the quality, timeliness and effectiveness of the advice team or services provided to customers
• Suggests improvements to work practices and advice or customer service processes to achieve results or improve efficiency of the advice team
• Explains detailed and/or complicated information within the team; builds working relationships with customers and related teams
• Identifies and resolves issues within discretion and authority on processes, transactions or escalates internally as required
• Requires full proficiency gained through job related training to perform a range of activities
• Generally reports to a Team Manager  

EXPERIENCE & EDUCATION

• High School diploma, Undergraduate degree and/or
• 1+years of relevant experience
• NOTE:  Roles within this job family may require various accreditations and/or licenses based on the business supported and/or regulatory requirements

Goals

On a daily basis, ensures that the concrete dosage (manufacturing) is in accordance with the specifications provided by the laboratory, while meeting customer needs. In addition, dispatches and schedules concrete mixer trucks to ensure timely delivery of concrete, good customer service, according to orders placed by customers and at a minimum cost.

Responsibilities 

Security :

• Daily check of site cleanliness (site safety).
• Ensure that all employees, yard workers, drivers, mechanics, subcontractors and other people on site work safely and that all wear their PPE and, in addition, carry out regular inspections to monitor the progress of tasks and work.

Production :  

• Daily mechanical plant checks (visual inspection, detect unusual noise, lubrication, vibration, belt check etc.)
• Checking and measuring the humidity level of raw materials (stone, sand) and, by the same token, visually observing the conditions before each shift.
• Dosing of concrete and distribution of concrete mixers on the different sites according to the required specifications and ensuring the conformity of the concrete delivered.
• Order raw materials according to planned orders or anticipated volumes.
• Responsible for planning drivers (concrete mixers), yard men, regarding deliveries and production for the next day.

Inventory :  

• Enter raw material receipts into the “Command Batch” system and track them according to the “Command Batch” system report.
• Produce end-of-day reports (inventories, reception and consumption of raw materials, m3 produced, chatters, etc.) and transfer the information to your shift replacement if necessary.
• Carry out physical inventories (raw materials and others) with your manager at the end of the month. 

Administration:  

• Taking orders by phone and promoting our Turbo & VAP products during CODs and to customers.
• Perform daily ticket checks and forward to invoicing. (Includes ticket checks "Waiting times - Superplasticizer etc.)
• Control entry and exit times as well as lunch and break times according to the collective agreement of all hourly employees and/or make the daily report of deliveries made by the "Broker" trucks by checking the areas for each of the delivery tickets.
• Carry out daily monitoring of cash sales as well as the use of concrete mixers (Lafarge, Broker, internal and external rentals) and follow up with the manager.

Optimization and communication:  

• Communicates regularly and daily with the distributors of other plants in order to optimize the use of the concrete mixer truck fleet and personnel for the same day as well as the following day.
• Maintain constant communication with the manager and keep him informed during a plant breakdown, production/delivery problems as well as any health/safety incident.

Relations with other positions: 

• Works closely with the operations team
• Collaborates with logistics and quality teams 

Specific responsibilities:

• Concrete dosage according to mixing formulas
• Planning of deliveries of raw materials and concrete
• Ensure receipt of raw materials in SAP and batch command
• Conduct factory inspections

Dimensions:

• Region: GMA
• Volume: 50,000 m3 to 200,000 m3 annually
• Direct reports: 0
• Indirect subordinates: 0

Skill profile 

Education and work experience:

• College diploma in civil engineering technology
• Minimum of three (3) years of relevant experience in concrete dosing and truck distribution.

Knowledge and skills:

• Must be able to work independently and be responsible and well organized
• Good communicator with a strong sense of customer service
• Must be able to work in a team and cope with pressure
• Good ability to make decisions and react quickly in a constantly changing environment
• Good analytical skills and ability to anticipate problems
• Good knowledge of computers
• Knowledge of construction materials and concrete
• Experience in industrial or diesel mechanics would be an asset. 

Job-specific skills (Lominger):

• Client orientation
• Motivation
• Integrity and trust
• Process management
• Business knowledge

Thank you for your interest. Only selected candidates will be contacted for an interview. Lafarge is committed to employment equity and encourages applications from women, visible minorities and persons with disabilities.

05/30/2024

Address:

1005 boul du Quartier

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
• Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
• Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
• Supports customer transactions needs based on customer traffic.
• Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
• Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
• Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
• Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
• Appropriate lending qualifications and designations.
• Working knowledge of personal and small business customer needs and solutions.
• Working knowledge of retail investments and lending products.
• Experience in financial services is an asset.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
• Passionate commitment to helping our customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.

$37,500.00 - $69,500.00

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.

The tight-knit Bell Retail team lives and breathes the latest technology, thrives in a fast-paced environment and loves finding the perfect solution for our customers. We’re proud to offer our customers the best wireless, internet, TV, home phone products and services at Bell and The Source stores across Canada.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Retail Stores
Job Location: Canada : Quebec : Brossard
Application Deadline: 05/29/2024