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Our Branch Managers are the inspired leaders of our branches. They help bring our leadership team's vision to life by motivating each network within a branch, while holding each employee accountable for the overall success of the branch.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• You will be responsible for the day-to-day operations of the branch, in accordance with established policies and procedures.
• You will lead, train and supervise inside sales and sales counter teams, as well as warehouse operations such as shipping, receiving, stock keeping and other material handling activities.
• Manage overall branch operations ensuring that the highest level of service is achieved every day.
• Cultivate and manage key business relationships.
• Identify new product/business opportunities based on customer needs.
• Ensure branch planning and organization to achieve sales, operating profit and business objectives.
• Create and maintain strategic alliances with suppliers.
• Manage associates' weekly work schedule and labor costs.

What you will bring:

• Knowledge of industry products (plumbing and HVAC/R) required
• Demonstrated ability to lead and build a high-performing team
• Demonstrated ability to achieve objectives in a highly competitive market.
• Exceptional customer service skills
• Excellent problem-solving, interpersonal and communication skills

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises. 

Please note the following: This position requires a criminal record check. A criminal record under the Criminal Code and/or other federal offences does not automatically mean that you are not eligible for this position.

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Carpenters build, erect, install, maintain and repair structural framing of wood, particleboard, lightweight steel and other materials. They are employed by construction companies, carpentry contractors and plant maintenance departments, businesses and other establishments, or they may be self-employed.

MAIN DUTIES AND RESPONSIBILITIES

• Read, interpret and study plans, drawings and sketches to determine technical specifications and calculate material requirements.
• Prepare the layouts, using measuring tools, taking into account the requirements of the building codes.
• Measure, cut, shape and assemble elements made of wood, chipboard, light steel or other materials.
• Erect foundations, install floor beams, lay floor covering support, assemble pre-assembled framing and roofing elements.
• Adjust and install carpentry elements (such as: interior doors, moldings, shelves, storage spaces, wall coverings, wooden stairs, wooden floors and hardware, etc.).
• Build divisions and carry out the interior finishing of a building.
• Maintain, repair and renovate wooden dwellings and buildings in factories, mines, hospitals, industrial plants and other establishments.
• Install built-in furniture (such as: countertops, kitchen and bathroom cabinets, etc.).
• Prepare, if necessary, quotes for customers.
• Supervise the work of apprentices and day laborers, if applicable.

KNOWLEDGE AND SKILLS

• Basic geometric and mathematical knowledge is essential for the design and layout of frames. Computer skills are increasingly required to be able to use the software available in the field.

Professional Certificates and Approvals

• CCQ companion certificate Valid for Carpenter-Joiner

The electrician is responsible for performing preventative and corrective maintenance, routine and on-demand services on facility mechanical and electrical equipment and systems for the assigned facility. The electrician is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

At this position level:

• Performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
• Trades certification or license in one or more of the following - required:
  • Journeyman level Electrician license (must be a member of the CCQ)

KEY DUTIES & RESPONSIBILITIES

Subject to legislative licensing requirements and company policy:

• Performs work in accordance to established processes and practices
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
• Performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained
• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair
• Monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
• Maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on  facility mechanical and electrical equipment and systems
• Records resolution data within service maintenance management database.  Ensures work completed meets quality, contract response and all other requirements
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Assists in the implementation of preventative maintenance (PM) program.  Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
• Participates in facility-related projects
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis
• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
• Other duties as assigned

Work Requirements

• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Must be willing to wear personal protective equipment

Reporting to the Manager, Workplace Solutions, the Workplace Strategist will be the prime contact to customer Business Units, on behalf of the client Corporate Real Estate team.  The individual will seek to understand the Business Unit’s needs as they relate to the workplace and develop solutions that will support both the business objectives and the overall Real Estate strategy.  The candidate must have strong communication skills and be able to manage client expectations at the C-suite level.  The Workplace Strategist must be able to manage priorities effectively and thrive in a fast-paced, evolving work environment.

KEY DUTIES & RESPONSIBILTIES 

Client Relationship

• Foster new and existing client relationships at an executive level with identified business units relating to the workplace.
• Consult and meet with clients to determine needs, preferences, budget, and timeline, the specific purpose of the space and/or project, and other factors affecting the planning of interior environments.
• Collaborate with the Workplace Solutions team were required to support client needs.
• Maintain communication with clients during project execution and work closely with the Project Delivery team to ensure project success.
• Local travel to various client sites required every 1-2 weeks. Occasional out-of-province travel may be required.

Interior Design/ Workspace Occupancy

• Perform interior design activities such as needs analysis, programming, space planning, cost estimating, detailed scope development, and problem-solving.
• Develop solutions with a strong consideration of factors such as cost, budget, environment, and timelines.
• Work with client Asset Managers to develop Strategic Project scopes and budgets.
• Ensure the required design elements of every project are: clearly articulated; agreed and understood by multiple cross-functional stakeholders; managed in a collaborative, effective, and efficient manner; to allow the Project Management team to successfully deliver intended outcomes.
• Educate and communicate across CRE teams regarding the use of regional workplace policies, specifications, and guidelines to support ongoing occupancy and projects within the portfolio
• Work closely and collaboratively with other team members, internal partners (HR, IT, Security, FM’s), and external consultants in the development and execution of appropriate workplace design.
• Projects assigned will be typically medium to high complexity, over $250k in value.

Reporting 

• Provide weekly updates of project information and status to support accurate data reporting.
• Other duties as assigned.

KNOWLEDGE & SKILLS REQUIRED

• 4 year Interior Design Degree or equivalent diploma with 7-10 years of experience in a corporate environment with significant design, project planning and client relationship management experience. 
• Previous experience within a corporate real estate group, professional services, or design firm.
• Comprehensive understanding of the local Building Code, building issues, safety codes, office ergonomics, accessibility and applicable industry standards and regulations considered an asset.
• Knowledge of furniture systems required.
• Experience designing Activity Based Workplaces considered an asset.
• Knowledge of Agile methodology considered an asset.
• Strong organizational, time management and multi-tasking abilities
• Strong communications (written and verbal) skills; proficient in English (written and spoken).  Fluency in French an asset.
• Demonstrated ability to succeed in ambiguous, changing, and non-standard environments
• Ability to lead and influence multiple internal and external stakeholders.
• Ability to present in a formal conference setting with executives.
• Ability to work remotely in a virtual team environment
• Excellent computer literacy, including illustrated proficiency in Microsoft, PowerPoint, Excel, and AutoCAD.
• Experience with space and occupancy management tools an asset – eg. Serraview.

Licenses and/or Professional Accreditation

• NCIDQ certified (or in progress)
• ARIDO, IDC membership
• BCIN (in Ontario or equivalent) an asset
• LEED an asset
• WELL / Fitwel an asset
• Valid Driver’s License

On-site: Candidate will be working from our warehouse located at 7207, Henri-Bourassa West, Montreal, Quebec.

Work Schedule: Monday to Friday, 3.30pm to 8pm

Duties and Responsibilities:

• Arrange for pick-up of shipments, contact carriers for ETA, and coordinate schedule.

• Stage and coordinate outbound shipments.

• Safely operate various power equipment.

• Use RF Scanners to electronically scan barcodes.

• Conduct physical inventory or cycle counts daily, weekly and/or monthly based on SOP's.

• Encourage safe work practices in others, point out areas where safety training and enforcement is needed, and participate on Comprehensive Health & Safety Program (CHSP) committee.

• Ensure all equipment is in proper working order (e.g., counter balance/doors/docks/signal lights).

Education and Experience:

• Experience / Skill: Warehouse and forklift experience is preferred.

• Training available

• Bilingual (French and English) - International Trade Business

• Attention to details

• Adapt to change easily

• Fast paced environment

This position maintains a diverse range of equipment including delivery vehicles, heavy duty machinery, on road tractors, and trailers from a variety of manufacturers. This position troubleshoots and maintains/repairs various systems including hydraulic brakes, air brakes, electronics, and engines. This position performs other tasks as requested.

• Job Type: Full-Time - Permanent Position
• Work Location:  Lachine
• Workdays: Monday to Friday
• Shift duration: 7:00 pm – 3:30 am 

Responsibilities:

• Repairs all UPS package cars and equipment.
• Maintain a clean and organized workspace
• Use diagnostic tools and software to identify mechanical problems
• Ensures all vehicles are maintained regularly and in a timely manner
• Communicate effectively in a team work environment
• Performs routine PMI (Preventive Maintenance Inspection) and Maintenance repairs.

Qualifications and or Requirements:

• Bilingual
• Ability to lift 70 lbs./32 kgs.
• Valid driver's license and clean driving record (Required)
• Must be able to work Monday - Friday (7:00 pm – 3:30 am) (require)
• Strong knowledge of mechanical, electrical and electronic components of vehicles
• Excellent problem-solving skills and attention to detail
• Ability to work in a fast-paced warehouse environment and occasionally outdoors
• Possession of essential hand tools. Such as pneumatic tools and more.(required)
• must possess of a PEP card heavy duty or light duty mechanic license. (required)
• Must be able to Bends, stoops, squats, kneels, crouches, crawls, climbs ladders and stairs, stands, walks, and turns/pivots frequently throughout duration of workday 
• Able to pass a Safety Road Test

Compensation and Benefits:

• $31* per hour
• Unionized role with a Defined Benefit (DB) pension plan
• Weekly pay (paid every Friday).
• Paid vacation: 2 weeks on start of service year, 3 weeks after 5 years of service, 4 weeks after 10 years of service, 5 weeks after 20 years of service, 6 weeks after 25 years of service
• Group Benefits (Dental and Extended Medical)
• Defined Benefit Pension Plan
• Immediate access to UPS Employee Discount Program upon hire.
• EAP (Employee Assistance Program)
• Opportunities for future growth within a Fortune 50 company.

Working Conditions:

• Mainly indoors (in a warehouse or shop). Occasionally work outdoors.
• Exposed to hot/cold and variable temperatures when working both indoors and outdoors.
• Wear a UPS Auto Mechanic uniform and adhere to the company’s Appearance Guidelines.

The General Repair Technician II is a mid-entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

KNOWLEDGE & SKILLS

• High school diploma or equivalent
• Minimum 3 years of facility operations and maintenance work experience
• Knowledge of processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
• Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Basic knowledge and understanding of Building Automation Systems (BAS)
• Ability to read understand and interpret technical drawings and information
• Computer literacy
• Demonstrated maintenance and repair skills
• Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
• Must be willing to wear personal protective equipment
• Must meet enhanced security clearance requirements
• Valid drivers’ license

Licenses and/or professional accreditation 

• Demonstrate an interest in obtaining a diploma or a certificate or be in the process of obtaining one.
• Meet the requirements for a higher security clearance.
• Any one of the following are considered an asset:
  • Building Operator Certification or equivalent through an accredited institution preferred
  • Building Systems Maintenance Certificate (SMC)
  • Systems Maintenance Administrator (SMA)
  • Systems Maintenance Technician (SMT)
  • Facilities Technician Certification
  • Working towards a trade license, an asset
  • Working towards Building Environment Systems (BES) Operation Class 1

Under the general supervision of the Regional Manager the CLEANER performs a variety of specialized cleaning and building maintenance related tasks with emphasis on customer satisfaction and quality service delivery. 

KEY DUTIES & RESPONSIBILITIES

Functioning as a core member of the team, the Cleaner must be able to:

• Carries out responsibilities to meet Client/Tenant requirements and ensures that cleaning deficiencies are identified to the management team for inclusion in the cleaning program
• Clean and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)
• Clean floors by sweeping, scrubbing, or vacuuming 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Transport garbage from drop points to garbage bins or compactor 
• Cleans stairwells and elevator cabs where ladders are required 
• Window cleaning, including glass areas requiring ladders, scaffolding or other extension equipment to reach (power washing). 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used, reporting any deficiencies to Management team
• Stock and maintain supplies/rooms.  Loads and unloads supplies and replenishes cleaning solutions 
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures 
• Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications 
• Make adjustments and minor repairs.  Notify managers concerning the need for major repairs or additions to building operating systems 
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals. 
• Ensures compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, and fire protection
• Represents BGIS SCS in enhancing tenant and customer satisfaction and maintain positive relations
• Perform and document routine inspection and maintenance activities
• May be required to work shifts, work on-call/standby and emergency call-out as required
• Other duties as assigned

KNOWLEDGE & SKILLS

• Ideally already established in the cleaning business
• 2 years + experience preferred, however willing to train a suitable candidate
• Excellent time management skills/must adhere to tight deadlines/respond quickly to situations
• Self-starter, willing to learn, able to work independently
• Team player
• Good verbal communication and writing skills
• Bilingual (EN/FR) is an Asset
• Excellent interpersonal relationship skills
• Positive attitude toward all aspects of Environment, Health and Safety
• Familiarity with Safety Data Sheets (SDS) preferred
• Knowledge of national and industry codes and standards such as WHMIS

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license

Contribute to the overall success of the regional Client Administrative Services team by ensuring that individual objectives, initiatives and plans are executed and achieved in line with business strategies and team objectives. Ensure that all activities are carried out in compliance with governance regulations, internal policies and procedures.

Your contribution

• Under the supervision of the Regional Administration Director, provide administrative and operational support, in person and virtually, to help Financial Advisors and Portfolio Managers deliver excellent service to all MD clients.
• Promote a customer-centric culture, to deepen customer relationships and leverage relationships with the Bank and its systems and knowledge.
• Prepare and process client documents. Enter transactions requested by advisors and portfolio managers. 
• Collaborate with a team of advisors, as well as the rest of the regional administrative team. 
• Maintain customer contact database and ensure all notes and information are recorded correctly. 
• Assist in scheduling appointments and preparing documents for client meetings. Respond to urgent requests from advisors during client meetings, prepare messages to clients and ensure that all inquiries from current and potential clients regarding MD products and services are answered quickly and efficiently. 
• Manage a tracking system for requests and issues to ensure everything is resolved promptly according to MD service standards. 
• Provide support and participate in researching and resolving customer issues. Contribute to special projects, when required. 
• Ensure the efficient execution of monthly compliance tasks, such as compliance logs and follow-up of non-compliant documents. 
• Liaise with accountants and third parties to provide tax slips and statements when required. 
• Perform general administrative tasks and provide relief at reception when necessary. 
• Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
• Actively, effectively and efficiently work in his/her field, in accordance with Scotiabank's values, Code of Ethics and Sales Guiding Principles, while ensuring the adequacy, compliance and effectiveness of day-to-day business controls to ensure the company meets its operational, compliance, anti-money laundering and counter-terrorist financing and ethics risk obligations.
• Promoting a productive and inclusive work environment

MD's expectations

• You are committed to delivering an exceptional customer experience. You use your ability to quickly understand the customer's perspective to provide relevant and accurate responses to a wide variety of requests. 
• You handle requests promptly because what's important to your customers is important to you. You get the job done quickly and well. 
• You are able to work independently, but also collaborate within a team. 
• You are open-minded and thrive in a diverse environment where priorities are constantly changing and sometimes conflict.  
• You are familiar with the principles of organizational effectiveness. You pay close attention to details and follow up as necessary by adopting a results-oriented vision . 

Training and experience

• College diploma in business administration, commerce or equivalent.
• Knowledge of the financial services industry and the rules governing estates, trusts, RESPs, RDSPs, TFSAs, RRSPs/RRIFs, TFSAs and non-registered investments and applicable related tax issues. 
• Proficiency in Microsoft Office software. 
• Functional knowledge of MRCC 2. 

Why MD?

• We strongly encourage work-life balance and give you the flexibility and tools to achieve it.
• We believe that a diverse and inclusive work environment promotes employee happiness and productivity.
• We know how important benefits programs are in supporting the mental and physical health of employees and their families.
• We know that financial security is important to you and we want to contribute to this by offering you competitive salaries, performance bonuses, a defined contribution pension plan and a stock purchase program for our employees.
• We know it’s important to take a break, so we offer a generous paid vacation program that increases as you progress through your career at MD. Our collaborative work environment allows you to take a vacation with peace of mind, without having to worry about your clients.
• Through our partnership with Scotiabank, we can offer you great banking solutions to keep more money in your pocket. You'll have access to a wide range of banking services, credit cards, mortgage solutions, auto and home insurance and discounts.
• We love discounts. Through the WorkPerks program, MD staff have access to thousands of discounts across Canada.

“In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.”

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.