1082 Jobs Found

Customer Experience & Continuous Improvement Lead Full-time Job

City Of Edmonton

Customer Service   Edmonton
Job Details

As the Customer Experience and Continuous Improvement Lead, you have an integrated operational role within Waste Services, developing, leading, and managing the implementation of the branch's Customer Experience work plan across various customer channels and lines of business.. You will play a key role in interpreting customer experience (CX) data to advise and lead projects as well as to collaborate across all sections of the branch.

Your success will be measured by your ability to build relationships with various stakeholders, using your expertise to improve the business of Waste Services, and the efficient processing of data from surveys, while providing concrete recommendations.

What will you be doing?

  • Act as the “Voice of Customer” gathering customer insights through qualitative and quantitative research methods, including: 
    • Leveraging operational data such as call centre data, web traffic
    • Coordinating Listen, Interpret, React and Monitor activities
    • Highlighting opportunities for improvement
  • Manage, analyze, interpret and report on customer data and CX performance indicators, highlighting opportunities for improvement suggested by the data, including presenting information to sections and working with the section to implement those recommendations
  • Work with leadership across the branch to set CX performance targets and drive continuous improvement at the operational level
  • Interact regularly with customer experience metrics, including: 
    • Monitoring and tracking improvements to metrics, and exploring opportunities to improve citizen experience within the branch
    • Developing and monitoring key branch citizen/customer measures
    • Communicating customer insights out to business areas
    • Report to Branch on data, insights and recommendations
  • Manage the creation, configuration and deployment of real-time customer experience surveys working with corporate partners
  • Alongside our Communications partners, ensure the customer experience is consistent across all digital and print platforms through consistent messaging, direction and policy guidance related to Waste Services
  • Lead and improve upon customer messaging channels provided to customers, including ensuring call centre, 311, website, WasteWise app and print materials are consistent, efficient and easy to use
  • Lead CX-oriented special projects for the branch, collaborating with corporate partners in service design, analytics, education, community engagement and technology
  • Support customer journey mapping and integration of lessons learned into operational areas across the branch, if required
  • Advise on the branch's CX data visualization and business intelligence approach
  • Lead and facilitate design thinking workshops, specifically in the form of ideation sessions
  • Collaborate with research partners and vendors to complete customer / market research studies
  • Lead analysis of new products and services in development, such as recruiting customer samples, designing assessment criteria, refining / analyzing results and reporting findings to various stakeholders
  • Identify and deliver information related to operational lines of business (Collections, Sustainable Waste Processing, Business Integration)
  • Other related duties as required

Qualifications

  • A degree (or higher or equivalent) in Business, Marketing, Commerce or a related field, such as the fields of research and/or customer experience
  • Minimum 5 years of experience in the field of community work, including demonstrated competency in program development, organization development and provision of information/referral

Assets:

  • A specialized interest and experience in customer experience, marketing, research and/or technology
  • Project Management Profession or other PMI certificates
  • Additional training/coursework and/or experience in one or more of the following areas is an asset:
    • Project management
    • Customer experience
    • Change management

Skills Required for Success:

  • Knowledge of service design and continuous improvement approaches, including human-centered design approaches and CX technologies
  • Knowledge of subjects applicable to the field, including marketing, research, program planning and customer outreach
  • Ability to gain acceptance and build/maintain strong relationships with a variety of internal and external stakeholders at various levels of authority
  • Ability to work independently as well as contribute to the goals of a larger team
  • Ability to recognize and manage group dynamics
  • Ability to chair committees and meetings
  • Demonstrated ability to both lead projects and work as part of a project team in a support role
  • Negotiation skills, including the ability to respond to difficult situations and resolve conflict
  • Excellent written and verbal communication skills, including the ability to understand customer needs, write in plain language, facilitate surveys and focus groups, and present to groups
  • Alignment to our Art of Inclusion: Our Diversity and Inclusion Framework
  • Alignment to our Cultural Commitments
  • Alignment to our Leadership Competencies
  • Applicants may be tested

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits https://bit.ly/COEbenefits

Up to 1 Temporary Position up to 15 months

Hours of Work: 33.75 hours ; Monday - Friday

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Salary: $43.098 - $54.113 (Hourly); $75,927.900 - $95,333.580 (Annually)

Talent Acquisition Consultant: NC/SG

Classification Title: Recreation Officer II
Posting Date: Sep 10, 2024
Closing Date: Sept 24, 2024 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Temporary Full-time
Union: CSU 52
Department: City Operations
Work Location(s): Kennedale Facility, 12840 58 Street NW Edmonton T5A 4L3

Customer Experience & Continuous Improvement Lead

City Of Edmonton
Edmonton - 230.68km
  Customer Service Full-time
  75,927.90  -  95,333.58
As the Customer Experience and Continuous Improvement Lead, you have an integrated operational role within Waste Services, developing, leading, and managing the implementation of t...
Learn More
Sep 10th, 2024 at 13:56

CPIC Information Operator I Full-time Job

City Of Edmonton

Administrative Jobs   Edmonton
Job Details

**This posting is for one (1) full-time temporary position ending on or before Oct 1, 2025**

The Edmonton Police Service, in cooperation with other agencies and the citizens of Edmonton, is integral in preserving the quality of life in our community by increasing public safety and security. Join the CPIC (Canadian Police Information Centre) Unit where we offer a dynamic work environment and challenging and rewarding career opportunities, variety of work, and the ability to contribute to your community. 

Reporting to a CPIC Team Leader, an Operator’s primary responsibility involves the disseminating of confidential information by radio, telephone, in-person, and via the CPIC system to police personnel and authorized outside agencies. Operators consult and collaborate with law enforcement agencies across Canada and internationally to ensure information is accurate, reliable, and purposeful. The CPIC Unit requires individual with excellent communication skills to assume the following responsibilities: 

  • Process criminal and traffic warrants, other court orders and police reports as required in a timely sensitive manner.
  • Perform data entry, removal and maintenance of agency records on the CPIC system.
  • Enter, audit, monitor and act upon requests received via CPIC message, in-person, telephone, fax and take appropriate action.
  • Respond to police field unit requests for information from specialized police databases and disseminate using radio operations, telephone and in person.
  • Transcribing live information using radio operations and telephone. 
  • Retrieving and re-filing files.
  • Performing other related duties as required. 

Qualifications

  • Completion of the twelfth (12th) school grade. Incumbents must complete a CPIC training course within two (2) years of appointment.
  • A minimum of three (3) years progressively responsible and diversified office and information processing experience including one (1) year within a police operational or police records environment.
  • Extensive experience in data entry and retrieval of information from databases.
  • Excellent interpersonal customer service skills and effective communication (oral and written) skills with attention to detail.
  • Excellent ability to transcribe information with a high degree of accuracy.
  • Demonstrated ability to work effectively under pressure utilizing excellent organizational and multi-tasking skills.
  • Experience in radio communications would be considered an asset.
  • Strong reading and comprehension skills. 
  • Ability to meet the physical demands of the position, including the bending, lifting of banker boxes, etc.
  • Proven ability to make sound judgments in a high-pressure environment and remain calm in stressful situations.
  • Applicants may be tested.
  • As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Hours of Work:

40 hours per week, 12-hour shifts, rotating between days and nights every two weeks, four shifts on, four days off.  

Salary Range:

21B, Salary Grade: 008, $24.824 - $31.109 (Hourly), $1,985.90 - $2,488.70 (Bi-Weekly), $51,832.51 - $64,955.59 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
 
General:

  • The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
  • We are an equal opportunity employer.  We welcome diversity and encourage applications from all qualified individuals.
  • Please include a current resume and covering letter with your online application. Please clearly indicate in your cover letter whether you are applying for permanent or temporary position. 

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan.  All of these agreements promote labour mobility between the Provinces.  Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.

HR Technician: VH

Classification Title: CPIC Information Operator I
Posting Date: Sep 10, 2024
Closing Date: Sep 17, 2024, 11:59:00 PM (MST)
Number of Openings (up to): 1 - Temporary Full-time
Union: CSU 52
Department: Edmonton Police Service
Work Location(s): Southwest Division, 1351 Windermere Way SW Edmonton

CPIC Information Operator I

City Of Edmonton
Edmonton - 230.68km
  Administrative Jobs Full-time
  51,832.51  -  64,955.59
**This posting is for one (1) full-time temporary position ending on or before Oct 1, 2025** The Edmonton Police Service, in cooperation with other agencies and the citizens of Edm...
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Sep 10th, 2024 at 13:54

Marketing co-ordinator Full-time Job

Reads Heating Edmonton

Marketing & Communication   Leduc
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as college/CEGEP
Experience: Candidates should have experience of 2 to less than 3 years’

Location: 5011 50th Ave, Leduc, AB T9E 6V9
Work setting: Business

Physical Requirements:

  • The candidates should have a high level of attention to detail
  • The candidates should be comfortable in a fast-paced environment
  • The candidates should be able to work effectively under tight deadlines

Other Requirements:

  • The candidate should be client focus, organized, initiative, and flexible
  • The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

  • Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to answer written and oral inquiries
  • The candidates should be able to coordinate special publicity events and promotions
  • The candidates should be able to develop and organize workshops, meetings, ceremonies, and other events for publicity, fundraising, and information purposes
  • The candidates should be able to develop, implement, and evaluate communication strategies and programs
  • The candidates should be able to gather, research, and prepare communications material
  • The candidates should be able to initiate and maintain contact with the media
  • The candidates should be able to prepare and/or deliver educational, publicity, and information programs, materials, and sessions
  • The candidates should be able to prepare or oversee the preparation of reports, briefs, bibliographies, speeches, presentations, website content, and press releases

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

Marketing co-ordinator

Reads Heating Edmonton
Leduc - 234.64km
  Marketing & Communication Full-time
  28.85
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as college/CEGEP Experience: Can...
Learn More
Sep 10th, 2024 at 13:42

Physiotherapist Full-time Job

EXTENDICARE (CANADA) INC.

Medical & Healthcare   Leduc
Job Details

This position is for our Leduc Home, located in Leduc, Alberta.

 

Available opportunities include: Full-Time

 

We are pleased to offer a Signing Bonus Eligibility.

 

What you’ll be doing

  • Planning, implementing and monitoring rehabilitation programs as determined
  • Assessment, development and implementation of individual resident therapy treatment plans and interventions, completion of MDS assessments as required
  • Evaluation of treatment outcomes achieved
  • Active participation in operational improvement initiatives such as least restraint policy, and falls prevention
  • Providing Household Leaders and their care and service staff with clinical education and direction to support resident care planning and delivery
  • Acts as a member of the Interdisciplinary Team
  • Participates in resident assessments and determines appropriate intervention and equipment needs.
  • Ordering equipment to meet Resident needs.

 

What you bring

  • Graduate of approved school of Physiotherapy, currently registered or eligible for registration with College of Physiotherapists of Alberta
  • AADL (Alberta Aids to Daily Living) Authorizer
  • Experience working in long term care preferred.
  • Proficiency with computer applications Microsoft Office and internet. Experience with MDS 2.0 desirable, familiarity with software PointClickCare an asset
  • Demonstrate the ability to teach, motivate and empower residents/staff.
  • Customer-focused attitude, with demonstrated ability to build and maintain effective team relationships with staff and residents

Physiotherapist

EXTENDICARE (CANADA) INC.
Leduc - 234.64km
  Medical & Healthcare Full-time
This position is for our Leduc Home, located in Leduc, Alberta.   Available opportunities include: Full-Time   We are pleased to offer a Signing Bonus Eligibility.   What you’ll b...
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Sep 9th, 2024 at 15:35

Administrative Support III Full-time Job

Alberta Health Services

Administrative Jobs   Edmonton
Job Details

Your Opportunity:

Safety Ambassador communicates safety protocols for the site. As an Alberta Health Service’s (AHS) Safety Ambassador, you will be educating patients, staff and visitors on AHS policies and expectations relating to visitation, orderly conduct, and other safety-related matters. You, the Safety Ambassador, are expected to identify potential risks, including complex, violent or aggressive/disturbing behaviours, and if unable to de-escalate verbally, will be accountable for contacting Protective Services or the Police of Jurisdiction for a response. You will also assist stakeholders in maintaining a safe environment for patients, staff and visitors based on relevant and applicable Emergency Response Procedures. Success in this role will require strong communication and interpersonal skills, and you may be required to make quick decisions based on fluid and dynamic situations. You will be expected to effectively utilize a hand-held radio or similar communication device. Your interactions may include the completion of formal documentation such as incident reports or witness statements. As the Safety Ambassador, you may be required to stand for prolonged periods or move throughout the facility. Selected candidates will be required to complete the mandatory AHS Tactical Communications Course to obtain employment in this role.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Classification: Administrative Support III
  • Union: AUPE GSS
  • Unit and Program: Protective Services
  • Primary Location: U of A Hospital
  • Location Details: As Per Location
  • Multi-Site: Multisite
  • FTE: 1.00
  • Posting End Date: 16-SEP-2024
  • Temporary Employee Class: Temp F/T Benefits
  • Date Available: 26-SEP-2024
  • Temporary End Date: 10-SEP-2025
  • Hours per Shift: 11
  • Length of Shift in weeks: 8
  • Shifts per cycle: 28
  • Shift Pattern: Days, Evenings, Nights, Weekends, On Call
  • Days Off: As Per Rotation
  • Minimum Salary: $23.53
  • Maximum Salary: $28.60
  • Vehicle Requirement: Driver's License, Vehicle Provided
Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Select candidates will be required to complete the mandatory AHS Tactical Communications Course to obtain employment in this role. Ability to meet the physical demands of the job, walking around for the majority of a shift, working in a hospital environment.

Preferred Qualifications:

Valid First Aid and CPR Level C - AED certification.

Administrative Support III

Alberta Health Services
Edmonton - 230.68km
  Administrative Jobs Full-time
  23.53  -  28.60
Your Opportunity: Safety Ambassador communicates safety protocols for the site. As an Alberta Health Service’s (AHS) Safety Ambassador, you will be educating patients, staff and vi...
Learn More
Sep 9th, 2024 at 15:27

General construction labourer Full-time Job

Bajwa N Construction Ltd

Construction Jobs   Edmonton
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided
Own tools/equipment: Steel-toed safety boots, Gloves, Cellular phone

Physical Requirements:

  • The candidates should be physically demanding, and a repetitive tasker
  • The candidates should be able to handle weight Up to 23 kg (50 lbs)
  • The candidates should be able to handle heavy loads

Other Requirements:

  • The candidate should be reliable
  • The candidates should be able to work as a team player

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position.
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to load, unload and transport construction materials
  • The candidates should be able to erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades
  • The candidates should be able to remove rubble and other debris at construction sites
  • The candidates should be able to direct traffic at or near construction sites

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below-mentioned details.

By email
[email protected]

General construction labourer

Bajwa N Construction Ltd
Edmonton - 230.68km
  Construction Jobs Full-time
  18  -  31
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Sep 9th, 2024 at 14:43

Maintenance Technician Full-time Job

Maple Leaf Foods Inc.

Maintenance & Repair   Wetaskiwin
Job Details

The Maintenance Technician will be responsible for providing general maintenance support for the Wetaskiwin facility and will report to the Maintenance Supervisor.


The Maintenance Technician will be required to be on a rotating on call schedule. MUST BE FLEXIBLE TO MEET THE NEEDS OF THE HATCHERY.

A snapshot of some of the exciting things you will lead and do:

  • Maintain, repair and overhaul of building and production equipment
  • Perform preventative maintenance and improvements or modifications to production equipment
  • Support projects including working on project teams as required in the design, installation and commissioning of new or modified equipment
  • Maintain complete and accurate records of maintenance inspections and repairs, preventative maintenance activities and meter readings
  • Schedule / track / complete preventative maintenance on all equipment, machinery and boilers
  • Schedule / track preventative maintenance on all trucks
  • Sourcing and inventory control of machinery and hatchery parts
  • Working independently, troubleshoot machine problems and devise solutions
  • Responding to maintenance issues and alarms, after hours and on weekends and holidays, is required on a rotational basis
  • Work with hatchery and quality teams to ensure proper operation of hatchery equipment including incubators and hatchers
  • Seasonal grounds maintenance and record keeping
  • Support production with setting eggs into incubators
  • Other duties as assigned


What we have to offer you:

  • Competitive wages + Benefits + Pension
  • Be part of a company with an inspiring and unique vision, with a deep commitment to sustainability and expanding its leadership in sustainable protein across North America
  • Professional and career development opportunities
  • Competitive Health and Wellness benefits that start on your first day of employment
  • Commitment to Learning – courses, resources and tools provided to all employees
  • Employee Assistance Program


What you will bring:

  • Attention to detail
  • Knowledge of Health and Safety regulations
  • Practical experience performing as a maintenance technician in an industrial setting
  • Excellent mechanical aptitude with ability to troubleshoot
  • Experience with automated manufacturing equipment
  • Strong oral and written communication skills and excellent organizational skills
  • Basic computer skills are required
  • Ability to work with minimal supervision in a fast-paced environment, a self-starter who can multi-task and change priorities
  • A valid Alberta Class 5 driver’s license is required
  • A valid Alberta Class 3 driver’s license is an asset
  • HVAC experience an asset
  • Industrial Mechanic (millwright) or equivalent work experience would be an asset


If interested, please apply to our job posting online.


We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

Maintenance Technician

Maple Leaf Foods Inc.
Wetaskiwin - 225.94km
  Maintenance & Repair Full-time
The Maintenance Technician will be responsible for providing general maintenance support for the Wetaskiwin facility and will report to the Maintenance Supervisor. The Maintenance...
Learn More
Sep 6th, 2024 at 16:44

Sales Associate Part-time Job

Rogers Communications Inc

Sales & Retail   Edmonton
Job Details

At Rogers, our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

 

 

As a Sales Associate, you can expect to:

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard  
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

What we’re looking for:

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province 

 

After you apply: watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.


Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: MANNING TOWN CENTRE (5628), Edmonton, AB
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 312898

Sales Associate

Rogers Communications Inc
Edmonton - 230.68km
  Sales & Retail Part-time
At Rogers, our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connect...
Learn More
Sep 6th, 2024 at 09:26

Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Saskatoon
Job Details

Application Deadline:

09/08/2024

Address:

134 Primrose Dr

 

Minimum of 7.5 hours per week, likely 1 - 3 shifts or more depending on the business needs. Candidates should be flexible to work within the branch hours.

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $43,500.00

Customer Service Representative

BMO CANADA
Saskatoon - 258.77km
  Customer Service Full-time
  33,850  -  43,500
Application Deadline: 09/08/2024 Address: 134 Primrose Dr   Minimum of 7.5 hours per week, likely 1 - 3 shifts or more depending on the business needs. Candidates should be flexibl...
Learn More
Sep 6th, 2024 at 09:17

Inventory Coordinator Full-time Job

City Of Sasakatoon

Administrative Jobs   Saskatoon
Job Details

This role, reporting to the Operations Superintendent Supply Chain Management, supports requisitioning, receiving, materials issuance, inventory control, and replenishment of supplies to support operational warehouse and storage areas. Duties also include sourcing goods/services, shipping and receiving parts, providing customer service and advice, expediting emergency materials, operating material handling equipment, scheduling pick-up and deliveries and maintaining records.

Duties & Responsibilities

  • Support maintenance operations with requisitioning operational goods and services and inventory replenishment while remaining aligned with Supply Chain Management (SCM) strategic goals and initiatives.
  • Conduct comprehensive research, sourcing, quoting, requisitioning, and expediting of operational goods and services in accordance with established policies and procedures.
  • Deliver exceptional customer service to maintenance and support personnel by promptly communicating delivery times and addressing inventory and material requests.
  • Inspects incoming parts and materials to verify shipment details and ensure adherence to purchase order quantities, pricing, terms, and quality assurance standards.
  • Record receipts in the Enterprise Resource Planning (ERP) system, including scanning, maintaining, and completing delivery documentation.
  • Proactively investigate and monitor quotes, orders, and other requests, maintaining effective communication with vendors as necessary.
  • Provide direction, support, and oversight to warehouse personnel.
  • Enhances, upholds, and ensures the proper storage and organization of inventory - under direction of Operations Superintendent, SCM.
  • Perform cycle counts and other periodic reviews of stocked goods, investigate and reconcile discrepancies.
  • Analyze inventory requirements utilizing reports and other information, makes recommendations to optimize stock levels for improved efficiency.
  • Record and arrange for the disposal of surplus material and equipment. 
  • Perform daily safety checks, promote, and adhere to a safe working practices and environment,
  • Clean and maintain inventory storage and other work areas to ensure a safe work environment.
  • Operate general material handling equipment, including forklifts.
  • Maintain a clean and safe work environment.
  • Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements

  • Successful completion of a one-year Business certificate program from a post-secondary college or university.
  • Successful completion of the Supply Chain Canada’s Supply Management Training (SMT) Procurement and Operations Management courses.
  • 2 to 4 years’ experience in a warehouse environment and inventory management.
  • Knowledge of inventory and warehouse management practices and standards.
  • Two years' related experience with an ERP/MRP replenishment system.
  • SAP experience an asset.
  • Possession of a valid Saskatchewan Class 5 Driver’s license.

 

Knowledge, Abilities and Skills

  • Knowledge of inventory and warehouse management practices and standards.
  • Ability to communicate effectively orally and in writing.
  • Ability to establish and maintain effective working relationships.
  • Ability to prioritize, schedule, and plan time sensitive requirements in a fast paced and dynamic environment.
  • Considerable analytical skills with ability to interpret and analyze data from multiple sources to make effective decisions.
  • Skilled with Microsoft Suite (Word, Excel, Power point)
  • Ability to source a wide variety of goods and services
  • Self-starter with ability to work alone and with minimal supervision
  • Demonstrated ability using a systematic process for identifying root causes
  • Demonstrated ability in problem solving, developing, and implementing solutions
  • Ability to logically identify and respond to time sensitive priorities
  • Ability to complete WHMIS, TDG, and Forklift Certification

Weekly Hours: 40 

Inventory Coordinator

City Of Sasakatoon
Saskatoon - 258.77km
  Administrative Jobs Full-time
  31.47  -  33.09
This role, reporting to the Operations Superintendent Supply Chain Management, supports requisitioning, receiving, materials issuance, inventory control, and replenishment of suppl...
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Sep 5th, 2024 at 18:56

Building Operator Full-time Job

City Of Sasakatoon

Maintenance & Repair   Saskatoon
Job Details
Under supervision of the Resident Building Operator, this position performs and supervises the work of employees engaged in the cleaning of buildings, and assists with the general maintenance and operation of building systems.

Duties & Responsibilities

  • Assists with maintaining the operation of building systems.
  • Supervises and inspects the work of subordinates, as required.
  • Prepares and maintains maintenance programs, schedules and records.
  • Performs minor maintenance and repairs to the premises and fixtures, as required.
  • Cleans the interior and exterior of buildings and associated grounds and walkways.
  • Assists with the relocation and installation of fixtures and equipment
  • Performs other related duties as assigned.

Qualifications

Education, Training and Experience

  • Grade 12 education.
  • Possession of a valid Fourth Class Engineer's Certificate

OR

  • Possession of a Fifth Class Engineer's Certificate plus successful completion of a recognized Systems Maintenance Technician program.
  • Possession of a valid Refrigeration Engineer's Certificate.
  • Successful completion of the Saskatchewan Swimming Pool Operators course.
  • Two years' mechanical and building systems maintenance experience, plus one year's related supervisory experience.
  • Possession of a valid Saskatchewan Class 5 Driver's Licence.
  • Current driver’s abstract from SGI demonstrating a safe driving record.

 

Knowledge, Abilities And Skills

  • Knowledge of the standard methods, materials, tools and equipment used in building systems maintenance and operation.
  • Knowledge of the materials, practices and equipment used in cleaning and maintenance work.
  • Ability to plan, assign and supervise the work of subordinates.
  • Physical ability to perform the assigned duties.
  • Demonstrated skill in the operation and maintenance of building control systems.

Requires Security Check

Acceptable current Criminal Record Check (CRC) and Vulnerable Sector Search (VSS) upon offer of employment.

Additional Requirements

Shift work and weekend work may be involved.

Weekly Hours: 40 

Closing Date: 09/11/2024

Building Operator

City Of Sasakatoon
Saskatoon - 258.77km
  Maintenance & Repair Full-time
  29.68  -  32.72
Under supervision of the Resident Building Operator, this position performs and supervises the work of employees engaged in the cleaning of buildings, and assists with the general...
Learn More
Sep 5th, 2024 at 18:54

Access Transit Operator Full-time Job

City Of Sasakatoon

Transportation & Logistics   Saskatoon
Job Details

Closing Date: 09/10/2024 

Job Summary

Under the supervision of the Access Transit Supervisor, this position provides safe, courteous and accessible door to door shared ride special needs transportation service to persons who, because of a permanent or temporary physical or cognitive disability, are unable to use the regular transit service with safety and dignity.

Duties & Responsibilities

Typical Duties

  • Operates an accessible bus in a competent, safe and courteous manner in a variety of conditions and in accordance with all policies and procedures.
  • Receives, interprets and applies information and schedule direction from booking and scheduling staff.
  • Collects fares and provides passengers with service and policy information.
  • Assists passengers to and from the bus, boarding and exiting the vehicle and ensures their safety.
  • Performs safety checks.
  • Reports all operational problems, such as delays and mechanical problems, according to established procedures.
  • Performs other related duties as assigned.

Qualifications

Knowledge, Abilities And Skills

  • Thorough knowledge of the City of Saskatoon geography.
  • Thorough knowledge of scheduling and dispatching procedures.
  • Knowledge of, and empathy with, the transportation needs of persons with disabilities.
  • Demonstrated ability to participate effectively as a member of a team.
  • Demonstrated ability to communicate effectively, orally and in writing.
  • Demonstrated ability to deal courteously and tactfully with the public.
  • Demonstrated ability to organize tasks and work with minimal supervision.
  • Demonstrated ability to solve complex problems and manage conflicts in a positive and timely manner.
  • Demonstrated ability to maintain effective working relationships with the public, other professionals in various fields, co-workers and civic officials.
  • Physical ability to perform the assigned duties.

Education, Training And Experience Requirements

  • Grade 12 education.
  • Three years’ experience in public transportation service delivery including two years customer service experience.
  • Possession of a valid Saskatchewan Class 4 Driver’s Licence.
  • Current driver’s abstract from SGI demonstrating a safe driving record.

Requires Security Check

Acceptable current Criminal Record Check (CRC) and Vulnerable Sector Search (VSS) upon offer of employment.

Additional Requirements

Evening and weekend hours are required

Weekly Hours: 40 

Access Transit Operator

City Of Sasakatoon
Saskatoon - 258.77km
  Transportation & Logistics Full-time
  24.22  -  28.75
Closing Date: 09/10/2024  Job Summary Under the supervision of the Access Transit Supervisor, this position provides safe, courteous and accessible door to door shared ride special...
Learn More
Sep 5th, 2024 at 18:52

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